Gerasa Hotel

Hotels
8.5 (481 reviews)
Queen Rania Street , Amman , JO
+962 6 530 0666

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Excellent food
Cons:
Bedding quality issues
Slightly expensive
Service interruptions during checkout

Categories

Cleanliness
8
Several mentions of cleanliness but some concerns about bedding in one review.
Service
9
Frequent compliments on staff friendliness and helpfulness.
Location
9
Repeatedly praised for its great location.
Room Quality
8
Generally good reviews but some remarks on bedding quality.
Amenities
8.5
Standard amenities mentioned, but not extensively reviewed.
Value for Money
8
Noted as slightly expensive in some reviews.
Food and Beverage
9
Highly praised for the quality and variety of food.
Overall Experience
8.5
Overall very positive with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:33

Property Description

Luxurious Accommodation

Gerasa Hotel on University Street in Amman offers 100 modern rooms and suites, each equipped with flat-screen TVs, Wi-Fi, safety boxes, and more. The elegant decor and well-appointed bathrooms ensure a comfortable stay for all guests.

Dining Excellence

Indulge in a culinary experience at the Grand Family Restaurant, serving a variety of dishes in a stylish setting with live cooking stations. For a breathtaking view, head to the Star Light rooftop terrace overlooking Jordan University gardens.

Versatile Event Spaces

From the outside seasonal swimming pool with a waterfall to the poolside area for special events, Gerasa Hotel provides a picturesque backdrop. Additionally, the hotel offers a spacious meeting room with modern amenities, perfect for both corporate and social gatherings.

Book now at Gerasa Hotel for a luxurious stay in Amman with top-notch amenities and exceptional service.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 481 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
A
Asma • family_with_children • il
10
Pros:

It is close to every location in Amman , clean , comfort and perfect service. Healthy and delicious breakfast 🌸🌸

2026-09-18 • via Nuitee
W
Waheeda • solo_traveller • bh
3
2026-09-17 • via Nuitee
N
Najah • couple • ae
8
Afforable , simple and close to all locations
Pros:

The location of the hotel was in the center of most areas , the staff were wonderful very very very helpful , especially the reception

Cons:

The hotel could do better cleaning wise , the rooms are clean but because the floors were mostly covered with carpets so at times it felt dusty

2026-09-15 • via Nuitee
A
Ashraf • extended_group • il
7
2026-09-14 • via Nuitee
גומאנה • couple • il
10
2026-09-11 • via Nuitee
F
Fawaz • couple • kw
9
2026-09-03 • via Nuitee
F
FAZZAH • solo_traveller • sa
9
شكرا لجميع العاملين بالفندق لتعاملهم الجميل
Pros:

كل شي اعجبني وانصح به وسوف اكرر الاقامة به مستقبلا

2026-08-31 • via Nuitee
M
Mohammad • couple • sa
7
2026-08-30 • via Nuitee
M
Mohammad • couple • sa
7
Pros:

تعامل الموظفين

2026-08-30 • via Nuitee
M
Mazen • solo_traveller • sa
8
اقامه جيده مع ملاحظات بسيطة تحتاج تدقيق من قبل الادارة
Pros:

موقع جيد وقيحة مقابل المال

Cons:

تاخر تسجيل الدخول والنظافة عليها ملاحظات

2026-08-29 • via Nuitee
S
Sabra • family_with_children • il
5
لا
Pros:

فندق صغير وسعره مقبول بمنطقه حيويه لكنه لا يصلح لعائله واطفال

Cons:

غير ملائم للعوائل الغرف صغيره والمكان غير ملائم ،،
ملائم لشخص قدم الى عمان لصالح العمل كم يوم وخلص

2026-08-27 • via Nuitee
B
Bashar • family_with_children • kw
10
كانت إقامتي في فندق جراسا مريحة وممتعة جدًا. الفندق نظيف وموقعه ممتاز، وموظفو الاستقبال في قمة الاحترام والتعاون، وكانوا
Pros:

كانت إقامتي في فندق جراسا مريحة وممتعة جدًا. الفندق نظيف وموقعه ممتاز، وموظفو الاستقبال في قمة الاحترام والتعاون، وكانوا حريصين دائمًا على مساعدتي وتلبية جميع طلباتي. بصراحة لم يقصّروا معي أبدًا، وتعاملهم الراقي جعل إقامتي أفضل. شكرًا لجميع العاملين، وبالتأكيد سأختار الفندق مرة أخرى.

2026-08-26 • via Nuitee
A
Alaa • family_with_children • qa
5
مكان جميل وموقع جميل ولكن اتمنى الاهتمام بالمسبح ومرافق المسبح
Pros:

هدوء المكان والفطور

Cons:

المسبح

2026-08-26 • via Nuitee
A
Abdulnaser • family_with_children • bh
9
2026-08-25 • via Nuitee
U
UMKULTHUM • family_with_children • sa
1
2026-08-24 • via Nuitee
A
Anas • family_with_children • il
10
בסך הכול שהיה מעולה, ממליץ בחום על שהיה במקום זה, נקי, שירות אדיב, בסך הכול שהיה טובה מאוד.
Pros:

מיקום מעולה, שירות בקבלה טוב מאוד, בגלל השירות היה נוח והארכנו את השהיה שלנו

Cons:

מידניות הילדים נוקשה

2026-08-24 • via Nuitee
K
Karam • couple • md
10
Pros:

فندق مرتب، شباب الاستقبال شباب مرتبه ومبتسمه، غرف مرتبه نظيفه وكبيره.

2026-08-24 • via Nuitee
A
Abdulnaser • family_with_children • bh
10
Pros:

The staff were very helpful specifically reception Mr. ATTAR

2026-08-21 • via Nuitee
M
Mariana • couple • il
10
2026-08-20 • via Nuitee
B
Besiso • solo_traveller • qa
10
2026-08-17 • via Nuitee