Gerasa Hotel

Hotels
8.5 (481 reviews)
Queen Rania Street , Amman , JO
+962 6 530 0666

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Excellent food
Cons:
Bedding quality issues
Slightly expensive
Service interruptions during checkout

Categories

Cleanliness
8
Several mentions of cleanliness but some concerns about bedding in one review.
Service
9
Frequent compliments on staff friendliness and helpfulness.
Location
9
Repeatedly praised for its great location.
Room Quality
8
Generally good reviews but some remarks on bedding quality.
Amenities
8.5
Standard amenities mentioned, but not extensively reviewed.
Value for Money
8
Noted as slightly expensive in some reviews.
Food and Beverage
9
Highly praised for the quality and variety of food.
Overall Experience
8.5
Overall very positive with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:33

Property Description

Luxurious Accommodation

Gerasa Hotel on University Street in Amman offers 100 modern rooms and suites, each equipped with flat-screen TVs, Wi-Fi, safety boxes, and more. The elegant decor and well-appointed bathrooms ensure a comfortable stay for all guests.

Dining Excellence

Indulge in a culinary experience at the Grand Family Restaurant, serving a variety of dishes in a stylish setting with live cooking stations. For a breathtaking view, head to the Star Light rooftop terrace overlooking Jordan University gardens.

Versatile Event Spaces

From the outside seasonal swimming pool with a waterfall to the poolside area for special events, Gerasa Hotel provides a picturesque backdrop. Additionally, the hotel offers a spacious meeting room with modern amenities, perfect for both corporate and social gatherings.

Book now at Gerasa Hotel for a luxurious stay in Amman with top-notch amenities and exceptional service.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 481 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
B
Besnik • family_with_children • al
10
Excellent stay! The hotel was very clean, and the staff were extremely friendly and helpful. Great h
Pros:

Excellent stay! The hotel was very clean, and the staff were extremely friendly and helpful. Great hospitality and service. Highly recommended! I would definitely stay here again.

2026-10-24 • via Nuitee
H
hamad • couple • kw
10
فنزق ممتاز و مناسب
Pros:

كل شي بالفندق ممتاز الاستقبال و الغرقة و الموقع

Cons:

لا يوجد

2026-10-23 • via Nuitee
A
ali • solo_traveller • om
10
رسالة شكر معطّرة إلى جميع الموظفين في الفندق
Pros:

الموقع و النظافة و لباقة الموظفين و الخدمة الممتازة ، بصراحة تعامل الكادر أكثر من رائع

2026-10-22 • via Nuitee
ناهض • family_with_children • sa
8
2026-10-20 • via Nuitee
M
Mohammed • solo_traveller • bh
9
Pros:

Location, comfortable room, so great and helpful staff as I would like to send big thanks and Sincere appreciation to Mr.Mohammed and Ms. Noor in front desk for their great help and amazing attitude

Cons:

Nothing

2026-10-19 • via Nuitee
E
El Shaaer • family_with_children • il
10
2026-10-15 • via Nuitee
M
Moalla • family_with_children • ps
10
2026-10-15 • via Nuitee
P
Perle • solo_traveller • fr
10
Excellent
Pros:

Tout était excellent ! Le personnel, le petit déjeuner et la chambre spacieuse !!! Je recommande

Cons:

RAS

2026-10-12 • via Nuitee
S
Saleem • couple • il
10
2026-10-10 • via Nuitee
هادي • solo_traveller • sa
9
2026-10-07 • via Nuitee
A
Asma • family_with_children • il
10
Pros:

It is close to every location in Amman , clean , comfort and perfect service. Healthy and delicious breakfast 🌸🌸

2026-09-18 • via Nuitee
W
Waheeda • solo_traveller • bh
3
2026-09-17 • via Nuitee
N
Najah • couple • ae
8
Afforable , simple and close to all locations
Pros:

The location of the hotel was in the center of most areas , the staff were wonderful very very very helpful , especially the reception

Cons:

The hotel could do better cleaning wise , the rooms are clean but because the floors were mostly covered with carpets so at times it felt dusty

2026-09-15 • via Nuitee
A
Ashraf • extended_group • il
7
2026-09-14 • via Nuitee
גומאנה • couple • il
10
2026-09-11 • via Nuitee
F
Fawaz • couple • kw
9
2026-09-03 • via Nuitee
F
FAZZAH • solo_traveller • sa
9
شكرا لجميع العاملين بالفندق لتعاملهم الجميل
Pros:

كل شي اعجبني وانصح به وسوف اكرر الاقامة به مستقبلا

2026-08-31 • via Nuitee
M
Mohammad • couple • sa
7
2026-08-30 • via Nuitee
M
Mohammad • couple • sa
7
Pros:

تعامل الموظفين

2026-08-30 • via Nuitee
M
Mazen • solo_traveller • sa
8
اقامه جيده مع ملاحظات بسيطة تحتاج تدقيق من قبل الادارة
Pros:

موقع جيد وقيحة مقابل المال

Cons:

تاخر تسجيل الدخول والنظافة عليها ملاحظات

2026-08-29 • via Nuitee