Hotel Santander SD

Hotels
•
Independent
6.4 (2658 reviews)
Avenida Independencia No. 1107, Esquina Alma Mater, Santo Domingo, 23000 , Santo Domingo , DO
1-829-6878008

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Poor cleanliness
Unsatisfactory breakfast
Room issues

Categories

Cleanliness
5.86
Multiple mentions of humidity and poor cleaning standards.
Service
7.83
Mixed reviews on service; some praise, some complaints about responsiveness.
Location
8.87
Positive feedback about the central location.
Room Quality
5.32
Complaints about room size and maintenance issues.
Amenities
5.85
Limited amenities and lack of proper breakfast service noted.
Value for Money
6.31
Concerns about the value offered compared to the price.
Food and Beverage
4.36
Severe dissatisfaction with the breakfast options.
Overall Experience
6.83
General mixed feelings, but some guests left satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:59

Property Description

Relax in Style

Take advantage of the spa tub, terrace, and garden. Enjoy complimentary Wi-Fi, concierge services, and a television in the common area.

Delicious Dining

Savor a satisfying meal at the on-site restaurant and opt for daily continental breakfasts for a fee.

Convenient Amenities

Benefit from services like dry cleaning, a 24-hour front desk, and luggage storage. Park for free and stay connected with flat-screen TVs, free Wi-Fi, and cable programming in the guestrooms.

Experience the best of Santo Domingo at Hotel Santander SD. You're just a short drive from Malecon and Sambil Santo Domingo, making it the perfect spot for your stay.

Important information:

Take advantage of recreation opportunities such as a hot tub or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

6.4
Based on 2658 reviews
Cleanliness: 5.86
Service: 7.83
Location: 8.87
Room Quality: 5.32
Amenities: 5.85
Value for Money: 6.31
Food and Beverage: 4.36
Overall Experience: 6.83
D
Dominguez Garcia • solo_traveller • do
2
Penoso
Pros:

No hice nada de nada. Llegue en la noche, dormi y temprano me fui. No queria estar en ese hotelucho mas de lo necesario.

Cons:

No hice nada de nada. Llegue en la noche, dormi y temprano me fui. No queria estar en ese hotelucho mas de lo necesario.

2026-07-11 • via Nuitee
M
Montero encarnacion • solo_traveller • do
10
2026-07-11 • via Nuitee
Y
Yauger • couple • do
10
2026-07-11 • via Nuitee
M
Marte • solo_traveller • do
10
2026-07-10 • via Nuitee
A
Angel • solo_traveller • ec
9
Pros:

Ubicación

Cons:

Limpieza

2026-07-09 • via Nuitee
A
Andrea • solo_traveller • co
8
Pros:

Todo bien

Cons:

Todo bien

2026-07-09 • via Nuitee
P
PiyuJdfv 03 • solo_traveller • cr
7
Las fotos engañan
Pros:

La ubicación cerca está la parada del bus

Cons:

Las fotos no son iguales a lo que es el lugar

2026-07-08 • via Nuitee
F
FREDY • solo_traveller • co
8
Pros:

La ubicación

Cons:

La cama un poco vieja

2026-07-08 • via Nuitee
J
Jimenez Payano • couple • do
7
2026-07-07 • via Nuitee
S
Stephan • solo_traveller • do
5
2026-07-07 • via Nuitee
G
Génesis hh • family_with_children • do
8
Bien
Pros:

Supongo que para el precio estuvo bien, solo que las señoritas que lo sirven son de muy mala relaciones humanas. También creo que deberían de cambiar el menú no repetirle el mismo desayuno de un día al siguiente.

Cons:

El servicio de la chica que me sirvió el desayuno

2026-07-07 • via Nuitee
K
KEREN • solo_traveller • do
8
2026-07-07 • via Nuitee
J
Jose • couple • us
10
2026-07-07 • via Nuitee
K
KEREN • solo_traveller • do
8
2026-07-07 • via Nuitee
N
Nikaury • couple • do
1
2026-07-06 • via Nuitee
G
Garcia Acosta • solo_traveller • do
10
Pros:

Me encanto, todo limpio

2026-07-06 • via Nuitee
E
Eric • solo_traveller • us
5
2026-07-06 • via Nuitee
A
Andrés • solo_traveller • co
8
Pros:

precio muy competitivo

Cons:

habían goteras

2026-07-06 • via Nuitee
L
Luis ariel • solo_traveller • do
3
Decepcionante!
Pros:

Solo me gustó la ubicación y el buen trato del personal de recepción y el vigilante..

Cons:

El wifi no funcionaba,el tv no tenía cable,la cama estaba deformada,no limpiaron la habitación nunca,baño anticuado...cambiaron el dolar al 65x1 y la tasa es 60x1..abuso..

2026-07-05 • via Nuitee
R
Rose mary • solo_traveller • do
6
Hotel bueno buena ubicación con un servicio al cliente deficiente
Pros:

Desayuno regular

Cons:

No existe buen servicio al cliente

2026-07-04 • via Nuitee