Hotel Santander SD

Hotels
•
Independent
6.4 (2658 reviews)
Avenida Independencia No. 1107, Esquina Alma Mater, Santo Domingo, 23000 , Santo Domingo , DO
1-829-6878008

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Poor cleanliness
Unsatisfactory breakfast
Room issues

Categories

Cleanliness
5.86
Multiple mentions of humidity and poor cleaning standards.
Service
7.83
Mixed reviews on service; some praise, some complaints about responsiveness.
Location
8.87
Positive feedback about the central location.
Room Quality
5.32
Complaints about room size and maintenance issues.
Amenities
5.85
Limited amenities and lack of proper breakfast service noted.
Value for Money
6.31
Concerns about the value offered compared to the price.
Food and Beverage
4.36
Severe dissatisfaction with the breakfast options.
Overall Experience
6.83
General mixed feelings, but some guests left satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:59

Property Description

Relax in Style

Take advantage of the spa tub, terrace, and garden. Enjoy complimentary Wi-Fi, concierge services, and a television in the common area.

Delicious Dining

Savor a satisfying meal at the on-site restaurant and opt for daily continental breakfasts for a fee.

Convenient Amenities

Benefit from services like dry cleaning, a 24-hour front desk, and luggage storage. Park for free and stay connected with flat-screen TVs, free Wi-Fi, and cable programming in the guestrooms.

Experience the best of Santo Domingo at Hotel Santander SD. You're just a short drive from Malecon and Sambil Santo Domingo, making it the perfect spot for your stay.

Important information:

Take advantage of recreation opportunities such as a hot tub or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

6.4
Based on 2658 reviews
Cleanliness: 5.86
Service: 7.83
Location: 8.87
Room Quality: 5.32
Amenities: 5.85
Value for Money: 6.31
Food and Beverage: 4.36
Overall Experience: 6.83
L
Lauren Liselott • solo_traveller • do
10
2026-05-30 • via Nuitee
L
Ludovic • solo_traveller • es
8
Hôtel de passage pour petit budget
Pros:

Le prix est plus que convenable

Cons:

Pas d'eau chaude.
Mais pas de souci.

2026-05-30 • via Nuitee
J
Jessenia Rojas Mateo • solo_traveller • do
1
Pros:

No me gustó para nada. Las camas cada vez que te movías sonaban muchísimo, además de toda la madera de la habitación estaba en muy mal estado. El baño no estaba limpio de la manera correcta, había arena y hojas en el suelo del baño. No me gustó para nada. No volvería, ni lo recomendaría.

Cons:

Lo que más me molestó fue que al irnos, sin querer dejé mi cargador en la habitación y cuando me contacté ese mismo día para que lo guardan en recepción, me dijeron que ahí no estaba, cuando les indique dónde estaba. En definitiva, se robaron mi cargador original. Pésimo lugar, pésimo servicio y si dejas cosas no aparecen nunca más.

2026-05-29 • via Nuitee
M
Martínez • solo_traveller • do
7
Pros:

El personal que me recibió es amable y muy educado

Cons:

La persona del desayuno estaba muy mal educada no tenía la intención de hacer el desayuno y una mala actitud para atender las personas

2026-05-29 • via Nuitee
P
Pumarol • solo_traveller • do
10
2026-05-29 • via Nuitee
Y
y Asociados • solo_traveller • do
7
2026-05-28 • via Nuitee
L
Lidia • couple • us
10
2026-05-28 • via Nuitee
P
Pumarol • solo_traveller • do
10
2026-05-28 • via Nuitee
J
Jervis.Pichardo • couple • us
7
N/A
Pros:

N/A

Cons:

N/A

2026-05-28 • via Nuitee
P
Pumarol • solo_traveller • do
10
2026-05-27 • via Nuitee
S
Stefan • solo_traveller • de
4
2026-05-26 • via Nuitee
C
claudio • solo_traveller • ar
1
No tiene agua caliente
Pros:

La ubicacion

Cons:

No tiene agua caliente la ducha
No andaba el tv
No sé preocuparon por solucionar nada

2026-05-26 • via Nuitee
D
De Dios • solo_traveller • do
10
2026-05-24 • via Nuitee
L
Lenni Douglas • family_with_children • es
10
2026-05-23 • via Nuitee
L
Liam • solo_traveller • do
10
Pros:

Atenciones servicio y estadía totalmente genial todo

2026-05-22 • via Nuitee
O
OLIS • couple • do
7
2026-05-22 • via Nuitee
O
OLIS • solo_traveller • do
8
Pros:

Está bien para el precio que tiene.

Cons:

Realmente la cama era un poco incómoda

2026-05-22 • via Nuitee
O
OLIS • couple • do
7
2026-05-22 • via Nuitee
K
KEREN • solo_traveller • do
8
Satisfactorio.
Pros:

Ubicación y atencion del personal.

Cons:

No hubo agua caliente.

2026-05-21 • via Nuitee
M
Miro • couple • do
6
2026-05-21 • via Nuitee