Hotel d'Alcantara

Hotels
8.4 (1480 reviews)
2, Rue des Bouchers St. Jacques , Tournai , BE

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast
Cons:
Parking cost
Housekeeping oversight
Heating issues

Categories

Cleanliness
7.93
Although the hotel was generally clean, there was an instance of housekeeping oversight that affected the score.
Service
8.6
The staff was described as very helpful and friendly, contributing positively to the overall experience.
Location
8.84
The location was frequently praised for its convenience and proximity to city attractions.
Room Quality
8.19
Rooms were spacious and comfortable, but some guests mentioned issues with heating and lighting.
Amenities
8.32
Amenities such as breakfast and self-service bar were positively highlighted, but parking was noted as an issue.
Value for Money
8.38
The hotel generally provides good value, though some guests felt parking costs were a downside.
Food and Beverage
8.53
The breakfast was praised for its variety and quality, contributing positively to the overall experience.
Overall Experience
8.4
Guests generally enjoyed their stay, citing both comfort and quality services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:32

Property Description

Charming Historic Hotel in the Heart of Tournai

Central Location: Explore the cobblestone streets and historic landmarks on foot, with Grand Place and the oldest belfry of Belgium just minutes away.

Delightful Breakfast: Start your day with a complimentary continental buffet offering a variety of options from viennoiserie to freshly squeezed orange juice.

Convenient Amenities: Enjoy easy access to nearby parking solutions, including a secure underground car park and a free option just a short walk from the hotel.

Book your stay at d'Alcantara Hôtel for a memorable experience in Tournai!

Important information:

the reception is open every day from 6:30 a.m. to 10 p.m.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

8.4
Based on 1480 reviews
Cleanliness: 7.93
Service: 8.6
Location: 8.84
Room Quality: 8.19
Amenities: 8.32
Value for Money: 8.38
Food and Beverage: 8.53
Overall Experience: 8.4
L
LILIANE • couple • be
9
2026-09-19 • via Nuitee
M
marc • couple • gb
8
Very convenient and value for money
Pros:

Secure motorbike parking in the centre of town
Clean rooms
Great breakfast
Nice lounge area for evening coffee

Cons:

Nothing worth writing about

2026-09-19 • via Nuitee
M
Martin • couple • nl
9
Relaxt, gezellig verblijf vlakbij de sfeervolle Grote Markt.
Pros:

De locatie, de ruime kamer en badkamer met terrasje.

Cons:

Ontbijt was wat eenvoudig, met nadruk op witbrood en zoetigheid. De eieren waren koud.

2026-09-19 • via Nuitee
A
alan • extended_group • gb
10
Would definitely stay here again
Pros:

Great place to stay. Right near town and secure parking for our three motorcycles

2026-09-15 • via Nuitee
L
Lies • couple • be
4
2026-09-15 • via Nuitee
L
Laura • solo_traveller • be
7
Weekendje weg
Pros:

Erg ruime familiekamer
Heel vriendelijk personeel

Cons:

Het ontbijt, meer bepaald de verbrande koffiekoeken, bevroren stokbrood, beperkte keuze in brood.

2026-09-14 • via Nuitee
E
Erik • solo_traveller • nl
9
Heel goed hotel
Pros:

Mooie locatie in het centrum, comfortabele kamer en een super ontbijt.

2026-09-13 • via Nuitee
T
thierry • solo_traveller • fr
8
2026-09-13 • via Nuitee
C
CALLENS • couple • be
10
Superbe haotel literie parfaite accueil situation p’tit dej excellent
Pros:

L
Av ruil chaleureux le confort de la literie la chambre très spacieuse et agréable
Le petite déjeuner excellent et varié ( même du pain sans gluten) et de bons produits
La possibilité d accès à eau thé et autre 24 h sur 24
La situation idéale au centre ville

Cons:

Rien

2026-09-11 • via Nuitee
H
Huib • solo_traveller • nl
10
2026-09-10 • via Nuitee
E
Edda • couple • nl
7
Prima hotel op goede centrale lokatie
Pros:

Lokatie prima. Makkelijk parkeren in de buurt. Fijne kamer. Lekker ruim en goede bedden

Cons:

De lift. We zaten kort vast in lift. Vreselijk.

2026-09-09 • via Nuitee
X
Xavier Spileers • couple • be
9
2026-09-09 • via Nuitee
G
Georges • extended_group • be
8
Pros:

Wij waren met een groep fietsers en mochten onze fietsen binnen het hotel plaatsen.

2026-09-07 • via Nuitee
O
Olivier • couple • fr
8
Très confortable
Pros:

L'accueil, la gentilesse du personnel, le confort de la chambre, la qualité du petit déjeuner et ... la localisation :)

2026-09-07 • via Nuitee
N
Nicoletta • solo_traveller • it
9
2026-09-07 • via Nuitee
M
Mark • extended_group • be
8
Goed
Pros:

Topligging in stad,lekker ontbijt

Cons:

Veel trapen

2026-09-07 • via Nuitee
D
Donat • solo_traveller • be
7
Pros:

Le centre ville

Cons:

Pas parking

2026-09-06 • via Nuitee
R
Romain • couple • lu
8
Pros:

Lage, günstiger Parkplatz in der Nähe

Cons:

Es scheint sich einzubrgern, dass man Tisch selbst eindecken muss

2026-09-06 • via Nuitee
C
Clothilde • couple • fr
9
2026-09-05 • via Nuitee
J
JEANNINE • extended_group • be
9
nous avons passé un très bon séjour
Pros:

fabuleux petit déjeuner, personnel super sympa et belle chambre avec climatisation.

Cons:

le parking pour les voitures.

2026-08-31 • via Nuitee