CitySuites Aparthotel

Hotels
9.2 (7906 reviews)
16 Chapel Street , Manchester , gb
+44 161 302 0202

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Dirty rooms
Maintenance issues

Categories

Cleanliness
7.89
Many reviews mentioned dirty rooms and issues with cleaning.
Service
9.86
Staff were frequently described as friendly and helpful.
Location
10
Multiple reviews highlighted the excellent location.
Room Quality
8.9
Rooms were often described as spacious and comfortable, though some had issues.
Amenities
8.85
Amenities like the pool and gym were appreciated, though some had maintenance issues.
Value for Money
8.38
Mixed feelings on value due to some complaints about cleanliness and maintenance.
Food and Beverage
9.84
Breakfast received high praise in several reviews.
Overall Experience
9.89
Despite some complaints, many guests expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:43

Property Description

Luxurious Accommodation with Prime Location

Convenient Amenities: Enjoy free WiFi, swimming pool, gym, and hot tub facilities during your stay. The air-conditioned apartments feature a flat-screen TV, kitchen with modern appliances, and a comfortable seating area.

Dining Experience: Indulge in a delicious breakfast, coffee, and fresh juices at Embankment Kitchen, open daily from 07:00.

Explore the City: With Deansgate and Manchester Victoria Station just a short walk away, and attractions like Manchester Cathedral and the Convention Complex nearby, CitySuites offers the perfect blend of comfort and convenience.

Book your stay now at CitySuites for a memorable and relaxing experience in Manchester!

Important information:

Room service is not available.

Guests are advised the same card that was used to make the booking will be required to take the payment.

Please note that this property does not accept cash or checks as a method of payment.

Weekly cleans are provided for stays over 7 nights, for stays less than 7 nights no housekeeping will be provided. Additional cleaning can be arranged at extra cost.

Any items left behind in the apartments and/or public areas will be stored for a maximum of 30 days from the departure date. Items will be given to charity unless claimed within the specified time frame.

Kindly note the guest is liable for any damages made to the property by themselves during their stay, and will be charged for damages if necessary.

Baby cots can be provided free of charge subject to availability. Extra beds are not available, however extra bedding can be provided at a GBP 15 extra fee, subject to availability. Apartments with sofa beds can also be requested at extra chargePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 18 per day.

Location

Guest Reviews

9.2
Based on 7906 reviews
Cleanliness: 7.89
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 8.38
Food and Beverage: 9.84
Overall Experience: 9.89
A
Aishat • couple • gb
8
2026-07-25 • via Nuitee
I
ilona rigo • solo_traveller • gb
10
Great short break
Pros:

Fab had everything in one room! Great location, friendly staff, tasty breakfast, parking a minutes walk away

Cons:

I'm short but banging my head using the kitchen sink 😆
Pepper already added to scrambled egg (maybe just that chef)

2026-07-25 • via Nuitee
F
Fanan • solo_traveller • gb
10
2026-07-25 • via Nuitee
S
Sudip Dario • couple • gb
9
2026-07-24 • via Nuitee
J
Joshua • solo_traveller • gb
10
2026-07-23 • via Nuitee
N
Nathan • couple • gb
10
2026-07-23 • via Nuitee
L
Lisa • couple • gb
8
Great location and friendly staff.
Pros:

Great place to stay for the centre as near the bars, shops and restaurants.

Cons:

Nightmare at breakfast as the hotel was full. No slots left to book and then waited for 45mins to order … then for a drink … and then finally food.

2026-07-22 • via Nuitee
M
mb1965 • solo_traveller • gb
9
Top notch city hotel
Pros:

Great location, very friendly staff, fantastic room, very good gym and pool

2026-07-22 • via Nuitee
K
Kayleigh • family_with_children • ie
8
2026-07-22 • via Nuitee
M
Martin • family_with_children • gb
9
Had a really great few days in Manchester. Would come back to CitySuites Aparthotel. Thanks
Pros:

The room had plenty of space with separate bedroom from where the kids slept. Gym and pool great. Breakfast is really nice. Location was ideal for walking into the city centre.

Cons:

Nothing

2026-07-22 • via Nuitee
N
Nikita • solo_traveller • gb
8
2026-07-22 • via Nuitee
N
Nichola • couple • gb
7
Not 5 star beware of £100 damages deposit, this needs to be paid on arrival
Pros:

Modern and clean
Coffee maker

Cons:

The hotel is not 5 star
The use of gym, pool and jacuzzi a bonus but the jacuzzi didn’t work
The lockers didn’t work
The door on one of the changing room wouldn’t shut
The breakfast wasn’t nice
Attention to detail needed ie tiles and grout missing in pool area
Headboard coming away from wall
Lift not cleaned sticky hand prints made it feel unclean

2026-07-22 • via Nuitee
F
Faisal • couple • kw
7
2026-07-22 • via Nuitee
S
Saber • couple • fr
8
2026-07-21 • via Nuitee
A
ALI • family_with_children • kw
4
Pros:

Location

Cons:

The first day was frustrating as the air conditioning was not working and was very hot that me and my family couldn’t sleep

2026-07-21 • via Nuitee
S
Sean • family_with_children • gb
10
2026-07-21 • via Nuitee
S
Saber • couple • fr
8
2026-07-21 • via Nuitee
E
Ehsan • couple • gb
10
Definitely will book this place again
Pros:

Amazing breakfast, Great location and very nice and friendly staff.

Cons:

Pillows

2026-07-20 • via Nuitee
X
XIaoyan • couple • us
9
Good value place for family
Pros:

It’s very close to the center of the city but very quiet. The room is clean and bed is very comfortable. The washer and dryer is in one unit which served us well. The living room and bedroom are spacious. If you want to you can have breakfast included . The swimming pool is nice to have.

Cons:

The breakfast at the next door restaurant is so so, but it’s convenient.

2026-07-20 • via Nuitee
C
Celine • solo_traveller • fr
10
2026-07-19 • via Nuitee