CitySuites Aparthotel

Hotels
9.2 (7869 reviews)
16 Chapel Street , Manchester , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Dirty rooms
Maintenance issues

Categories

Cleanliness
7.89
Many reviews mentioned dirty rooms and issues with cleaning.
Service
9.86
Staff were frequently described as friendly and helpful.
Location
10
Multiple reviews highlighted the excellent location.
Room Quality
8.9
Rooms were often described as spacious and comfortable, though some had issues.
Amenities
8.85
Amenities like the pool and gym were appreciated, though some had maintenance issues.
Value for Money
8.38
Mixed feelings on value due to some complaints about cleanliness and maintenance.
Food and Beverage
9.84
Breakfast received high praise in several reviews.
Overall Experience
9.89
Despite some complaints, many guests expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:43

Property Description

Luxurious Accommodation with Prime Location

Convenient Amenities: Enjoy free WiFi, swimming pool, gym, and hot tub facilities during your stay. The air-conditioned apartments feature a flat-screen TV, kitchen with modern appliances, and a comfortable seating area.

Dining Experience: Indulge in a delicious breakfast, coffee, and fresh juices at Embankment Kitchen, open daily from 07:00.

Explore the City: With Deansgate and Manchester Victoria Station just a short walk away, and attractions like Manchester Cathedral and the Convention Complex nearby, CitySuites offers the perfect blend of comfort and convenience.

Book your stay now at CitySuites for a memorable and relaxing experience in Manchester!

Important information:

Room service is not available.

Guests are advised the same card that was used to make the booking will be required to take the payment.

Please note that this property does not accept cash or checks as a method of payment.

Weekly cleans are provided for stays over 7 nights, for stays less than 7 nights no housekeeping will be provided. Additional cleaning can be arranged at extra cost.

Any items left behind in the apartments and/or public areas will be stored for a maximum of 30 days from the departure date. Items will be given to charity unless claimed within the specified time frame.

Kindly note the guest is liable for any damages made to the property by themselves during their stay, and will be charged for damages if necessary.

Baby cots can be provided free of charge subject to availability. Extra beds are not available, however extra bedding can be provided at a GBP 15 extra fee, subject to availability. Apartments with sofa beds can also be requested at extra chargePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 18 per day.

Location

Guest Reviews

9.2
Based on 7869 reviews
Cleanliness: 7.89
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 8.38
Food and Beverage: 9.84
Overall Experience: 9.89
B
Babar solo_traveller gb
10
2026-07-04 via Nuitee
R
Raashida couple gb
10
2026-07-04 via Nuitee
B
Babar solo_traveller gb
10
2026-07-04 via Nuitee
B
Babar solo_traveller gb
7
Pros:

It's usually good.

Cons:

Didn't get the city view I booked. Ac wasn't working properly, worker left mattress lying on the floor because he didn't know how to put it back in the sofa bed, so had to figure it out my self.

2026-07-04 via Nuitee
G
Ghizlane couple gb
9
was good
Pros:

clean studio, good location

Cons:

cleaniness

2026-07-03 via Nuitee
N
Navdeep couple gb
10
Pros:

Really nice property, great location with lots to do, really friendly staff

2026-07-03 via Nuitee
A
Ali couple gb
1
2026-07-02 via Nuitee
S
Sam couple gb
10
2026-07-02 via Nuitee
L
Lisa couple ie
9
Convenient, comfy + cool
Pros:

Spacious, comfy + cool temperature, great facilities

Cons:

One lift broken

2026-07-02 via Nuitee
N
Nina solo_traveller gb
4
Would not come back.
Pros:

The location

Cons:

The receptionist 2 men in the afternoon were extremely rude and incompetent. No warm welcome just said “its way too early to check in” we asked if we can leave our bags they said they would get someone after 10 minutes still nothing so i had to get the trolley ourselves and wheel it in. The guy at reception did not even tag them until we urged him to. Terrible service from the day staff. The night staff on the other hand were friendly. When we got our room the toilets smelt terrible and the AC did not work properly during the heat wave.

2026-07-01 via Nuitee
W
William couple gb
8
2026-06-30 via Nuitee
M
Matheus couple gb
10
2026-06-29 via Nuitee
K
Kenan couple gb
10
2026-06-29 via Nuitee
N
Natallia couple gb
7
Pros:

The studio design is modern , bed comfortable , beautifully presented breakfast .

Cons:

When I booked the hotel, it was indicated that hotel have air conditioning . However, it was not possible to regulate the temperature in the room and it was very hot.

2026-06-29 via Nuitee
F
Fidoh couple gb
7
Enjoyable stay
Pros:

We enjoyed our stay, in a good location, closer to the mall,restaurants and bars,staff very friendly

Cons:

It was not thoroughly cleaned,living area table had old water marks,toilet didn’t smell fresh on our arrival

2026-06-28 via Nuitee
J
jamesgF3702KU Family
4
Poor breakfast experiences
Pros:

Good rooms and nice location, but constantly let down by dreadful experiences at breakfast. Restaurant half empty and one day they insisted on a booking before seating us. Had to go on the app, book a slot 10 mins later and then they were happy to seat us. Manager at the restaurant desk unhelpful and dismissive but some staff much more helpful. Let down the full experience.

2026-06-27 via Tripadvisor
A
Ahmad couple kw
9
Pros:

Everything was perfect, also highly recommended

Cons:

There are two elevators, One of the elevators was out of service.

In general, the stay was amazing.

2026-06-27 via Nuitee
J
Jean solo_traveller gb
9
Modern and stylish
Pros:

Beds comfortable, apartment modern and clean, staff friendly. We had a problem with aircon not working and were given an alternative apartment no problem. Breakfast was nice and fresh with a great selection and table service. Swimming pool was great. Would recommend and would stay again if in Manchester.

Cons:

Nothing

2026-06-27 via Nuitee
T
Taryn solo_traveller gb
10
Pros:

It’s clean, has great facilities and friendly staff! Location is superb.

2026-06-27 via Nuitee
L
Liam couple gb
10
Great property, good food but front desk is lacking service
Pros:

Everything you could possibly need in the apartment, loved the pool and the food was amazing.

Cons:

The staff reassured me there would be towels in the pool, so didn’t bring my own. And the ones in there were all over the floor and used with none clean. I had to walk through the hotel to ask for new ones. They said they’d bring out new ones and they didn’t bother. I had to go back out wet to get them myself. The staff at the restaurant were amazing though, just not so much help from front desk…

2026-06-27 via Nuitee