Richmond Hotel Matsumoto

Hotels
8.6 (2069 reviews)
Chuo 1-10-7 , Matsumoto , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Helpful staff
Value for money
Cons:
Breakfast timing issues
Noise from kitchen
Limited fresh fruit options

Categories

Cleanliness
8.13
General sentiment is positive, although some reviews mentioned issues with breakfast access and noise.
Service
8.9
Most reviews praise the staff's helpfulness, despite a noted misunderstanding at checkout.
Location
8.84
Guests appreciate the central location, with easy access to attractions and transport.
Room Quality
8.69
Rooms are generally described as spacious, clean, and well-maintained.
Amenities
8.62
Facilities are satisfactory, though improvements could be made in breakfast operations.
Value for Money
8.48
Good value is noted, particularly regarding breakfast and room quality.
Food and Beverage
8.43
Breakfast is varied but some guests had concerns about limited options for seating.
Overall Experience
8.7
Overall positive experiences, with minor complaints that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:12

Property Description

Convenient Location and Comfortable Stay
Located just a 4-minute walk from Matsumoto Station, Richmond Hotel Matsumoto offers comfortable rooms with free Wi-Fi. The hotel provides a 24-hour restaurant and a pub-restaurant, ensuring guests have dining options at any time of day.

Amenities for a Relaxing Stay
Rooms at Richmond Hotel Matsumoto feature a pleasant interior with wooden furniture, LCD TV, and a desk. Guests can enjoy amenities such as a fridge, electric kettle, and cozy pajamas. The en suite bathroom is equipped with toiletries, a hairdryer, and a bathtub for added comfort.

Dining Options and Nearby Attractions
Guests can start their day with a choice of Japanese or Western breakfast at Cafe Restaurant Gust. The hotel's proximity to Matsumoto Castle and various shrines provides opportunities for exploration and cultural experiences.

Book your stay at Richmond Hotel Matsumoto for a convenient and enjoyable visit to Matsumoto!

Important information:

Restaurant Ohashi Café Gust is open from 06:00 until 02:00 in the morning (next day) and serves breakfast from 06:00-10:30. Please note, guests must order their food by 10:00 to eat breakfast at this restaurant.

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.6
Based on 2069 reviews
Cleanliness: 8.13
Service: 8.9
Location: 8.84
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.43
Overall Experience: 8.7
S
S • couple • nl
8
Prima verblijf, een echte aanrader.
Pros:

De ruimte van de kamer.

Cons:

Niets

2026-05-24 • via Nuitee
M
Marina • couple • ch
9
A very good choice in Matsumoto!
Pros:

Nice hotel, perfectly clean. Very good location. Excellent breakfast buffet both japanese and western style.

Cons:

In the evening, a robot serving the meals in the restaurant.

2026-05-23 • via Nuitee
S
Simon • couple • fr
9
2026-05-23 • via Nuitee
G
Ghislaine • couple • ch
8
2026-05-23 • via Nuitee
H
Han Bao • couple • dk
8
Fin placering og ok værelse
Pros:

Tæt på hovedstation samt mange af Matsumotos seværdigheder.

Cons:

Det er lidt gammelt

2026-05-23 • via Nuitee
D
Deniz • couple • us
9
2026-05-22 • via Nuitee
W
Wei Tho • extended_group • sg
8
Comfortable stay at accommodation that is conveniently located
Pros:

Breakfast was delicious with a good variety. Location was convenient, walkable distance to train station and castle. Room was comfortably spacious. Parking was easy.

Cons:

Nothing I can think of.

2026-05-22 • via Nuitee
K
Kaewjai • couple • au
9
Good choice
Pros:

Large room, good location

Cons:

None

2026-05-22 • via Nuitee
吉田 • solo_traveller • jp
6
2026-05-21 • via Nuitee
P
PYMC • solo_traveller • fr
9
Pros:

Tout

Cons:

Rien

2026-05-21 • via Nuitee
かわだ • solo_traveller • jp
8
2026-05-21 • via Nuitee
A
Alexis • extended_group • ar
10
2026-05-21 • via Nuitee
M
Michelle • couple • au
10
Perfect for a vacation in Matsumoto
Pros:

Location was very easy from the train station and also an easy walk to the castle .
Room was very well equiped and beds comfortable .great to have access to a washing machine just down the hall

2026-05-20 • via Nuitee
H
Hanh • couple • nl
8
Pros:

Very good location, room is small but good enough. The trouser iron in the room is rather useless

2026-05-20 • via Nuitee
V
Vanessa • extended_group • gb
7
Adequate
Pros:

Location, breakfast excellent

Cons:

Small roooms

2026-05-20 • via Nuitee
K
Katerina • couple • cz
9
Super personal a skvela poloha
Pros:

V tomto hotelu jsme vystridali dva pokoje. Mensi pokoj je opeavdu malinky, vetsi pokoj uz byl prijemny. Poloha je skvela a i personal extremne napomocny.

Cons:

Minus je jedina deka a postel u steny, ale s obojim jsme pocitali. Cena, peotoze nam pobyt vysel na vikend v sezone byla vyssi nez co clovek ocekaval, ze dostane.

2026-05-20 • via Nuitee
T
TSUNG-HSIEN • solo_traveller • tw
10
2026-05-20 • via Nuitee
F
Francesco • solo_traveller • gb
9
Pros:

Great location, good room size and amazing amenities. Laundry on site as well!

Cons:

The breakfast is really not worth it

2026-05-20 • via Nuitee
T
TSUNG-HSIEN • solo_traveller • tw
10
2026-05-20 • via Nuitee
A
Adela • extended_group • gb
9
2026-05-20 • via Nuitee