Richmond Hotel Matsumoto

Hotels
8.6 (2318 reviews)
Chuo 1-10-7 , Matsumoto , jp
+81 263-37-5000

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Helpful staff
Value for money
Cons:
Breakfast timing issues
Noise from kitchen
Limited fresh fruit options

Categories

Cleanliness
8.13
General sentiment is positive, although some reviews mentioned issues with breakfast access and noise.
Service
8.9
Most reviews praise the staff's helpfulness, despite a noted misunderstanding at checkout.
Location
8.84
Guests appreciate the central location, with easy access to attractions and transport.
Room Quality
8.69
Rooms are generally described as spacious, clean, and well-maintained.
Amenities
8.62
Facilities are satisfactory, though improvements could be made in breakfast operations.
Value for Money
8.48
Good value is noted, particularly regarding breakfast and room quality.
Food and Beverage
8.43
Breakfast is varied but some guests had concerns about limited options for seating.
Overall Experience
8.7
Overall positive experiences, with minor complaints that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:12

Property Description

Convenient Location and Comfortable Stay
Located just a 4-minute walk from Matsumoto Station, Richmond Hotel Matsumoto offers comfortable rooms with free Wi-Fi. The hotel provides a 24-hour restaurant and a pub-restaurant, ensuring guests have dining options at any time of day.

Amenities for a Relaxing Stay
Rooms at Richmond Hotel Matsumoto feature a pleasant interior with wooden furniture, LCD TV, and a desk. Guests can enjoy amenities such as a fridge, electric kettle, and cozy pajamas. The en suite bathroom is equipped with toiletries, a hairdryer, and a bathtub for added comfort.

Dining Options and Nearby Attractions
Guests can start their day with a choice of Japanese or Western breakfast at Cafe Restaurant Gust. The hotel's proximity to Matsumoto Castle and various shrines provides opportunities for exploration and cultural experiences.

Book your stay at Richmond Hotel Matsumoto for a convenient and enjoyable visit to Matsumoto!

Important information:

Restaurant Ohashi Café Gust is open from 06:00 until 02:00 in the morning (next day) and serves breakfast from 06:00-10:30. Please note, guests must order their food by 10:00 to eat breakfast at this restaurant.

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 2318 reviews
Cleanliness: 8.13
Service: 8.9
Location: 8.84
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.43
Overall Experience: 8.7
K
KAWANABE • family_with_children • jp
8
Pros:

ベッドが特に快適でした

2026-08-22 • via Nuitee
M
Marc • couple • ch
4
Pros:

A good location, the room that we had is small, rather for one person but not for two.

2026-08-22 • via Nuitee
D
Daniela • couple • us
8
Pros:

The location is good, within walking distance from the train station. There's a lot of restaurants and shops nearby. The breakfast has variety of food and taste good. Room is comfortable and clean.

2026-08-21 • via Nuitee
J
JING-WEN • couple • tw
10
Pros:

櫃檯人員很親切，lobby有各種備品很完善，浴室也算大，吹風機國際牌很讚，水壓水溫都沒問題！離車站步行5分鐘飯店旁就有唐吉，各種餐廳，下次來松本還是會選擇此間的！好棒

Cons:

無

2026-08-21 • via Nuitee
U
UEDA • couple • jp
6
2026-08-20 • via Nuitee
M
Mika • couple • il
10
מלון מצוין ונוח במיקום נהדר!
Pros:

חדר מרווח יחסית, מיקום טוב, מלון מתוחזק, מיטה נוחה, צוות נחמד ומסור. תמורה מצוינת למחיר!

Cons:

מיטה מעט קטנה לטעמנו

2026-08-20 • via Nuitee
T
Tanahashi • family_with_children • jp
5
まあまあ
Pros:

お城や繁華街に近い事

Cons:

ガストの食事

2026-08-19 • via Nuitee
G
Gillian • couple • au
10
2026-08-18 • via Nuitee
W
Walter Canta • solo_traveller • it
10
Pros:

Posizione molto centrale, ottima accoglienza da parte dello staff. Siamo arrivati presto la mattina, ma ci hanno tenuto gratuitamente i bagagli nel loro deposito.
Tutto molto bello, pulito e soddisfacente.

Cons:

Non ho notato nessun difetto rilevante.

2026-08-18 • via Nuitee
Y
Yuko • solo_traveller • jp
3
Cons:

スタッフの愛想のない不親切な対応が残念すぎ。フロントの教育ができてない。

2026-08-17 • via Nuitee
T
Thomas • extended_group • be
8
2026-08-17 • via Nuitee
M
Marie-Laure • couple • fr
7
Pros:

Top emplacement juste à côté de la gare et proche du château.

Cons:

Pour les fumeurs : pas de smoking room

2026-08-17 • via Nuitee
T
TANIA • couple • es
6
2026-08-16 • via Nuitee
S
sayaka • couple • jp
10
2026-08-16 • via Nuitee
F
Florian • couple • ch
7
2026-08-16 • via Nuitee
J
Johannes • solo_traveller • nl
8
Pros:

Prima doorreishotel. Kasteel en restaurants op loopafstand. Hotel heeft afspraak met naastgelegen automatische parkeergarage.

2026-08-16 • via Nuitee
H
Hsin-Tsung • solo_traveller • tw
9
Pros:

離車站近，附近有許多餐館可以選擇

Cons:

無

2026-08-16 • via Nuitee
W
WEIMIAO • extended_group • hk
8
标准水平
Pros:

标准水平，有洗衣，有停车指引

Cons:

早餐混乱

2026-08-16 • via Nuitee
C
Christel • solo_traveller • fr
8
Pros:

Très bon emplacement

Cons:

Chambre et lits petits

2026-08-16 • via Nuitee
Y
YA-FENG • solo_traveller • tw
9
Pros:

離車站近

Cons:

浴室沒有乾濕分離

2026-08-14 • via Nuitee