GOZAN HOTEL & SERVICED APARTMENT Higashiyama Sanjo

Hotels
9.6 (1485 reviews)
Higashiyama-ku Sanchome 35-7 , Kyoto , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and accommodating staff
Great location near attractions
Cons:
Some rooms were small
Lack of breakfast options

Categories

Cleanliness
9.66
Many reviews mentioned the hotel being clean and well-maintained.
Service
10
Staff were consistently praised for being friendly and accommodating.
Location
10
Guests highlighted the hotel's convenient location near attractions and transportation.
Room Quality
9.16
Room sizes varied, with some guests noting that they were slightly cramped.
Amenities
9.66
Positive comments on amenities such as washing machines and kitchenettes.
Value for Money
9.66
Many guests felt that the hotel offered good facilities for the price.
Food and Beverage
8.66
Some guests noted a lack of breakfast options; this evaluation reflects that.
Overall Experience
10
Overall, guests expressed satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:10

Property Description

Modern Machiya-Themed Rooms
Experience the charm of modern machiya-themed rooms at Gozan Hotel & Serviced Apartment Higashiyama Sanjo. Each room is equipped with air conditioning, free WiFi, a flat-screen TV, and a fully equipped kitchenette. Some rooms even feature a balcony and a sofa bed, providing ultimate comfort during your stay.

Convenient Location
Situated just minutes away from Heian Shrine and Gion District, our 4-star property offers easy access to must-see attractions in Kyoto. With Kyoto Station a short train ride away and Sanjo Station within walking distance, exploring the city is a breeze for our guests.

Exceptional Services
Enjoy a complimentary breakfast, relax at the on-site cafe and bar, and benefit from our free luggage storage service. Our multilingual staff are available 24/7 to assist you with any needs, ensuring a seamless and enjoyable stay at Gozan Hotel & Serviced Apartment Higashiyama Sanjo.

Book now and indulge in a delightful stay at our modern machiya-themed hotel in the heart of Kyoto.

Important information:

Please inform the property at least 1 week prior to your check-in date if guests have any food allergies or dietary needs.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 1485 reviews
Cleanliness: 9.66
Service: 10
Location: 10
Room Quality: 9.16
Amenities: 9.66
Value for Money: 9.66
Food and Beverage: 8.66
Overall Experience: 10
K
kokan solo_traveller jp
10
Pros:

必要な物が、揃っている。
コーヒー☕️マシーンのサービスが良かった。

Cons:

朝、部屋から出たら廊下に清掃道具や替えのシーツと清掃員がいた。挨拶をしていただいたが、チェックアウトの10時までは廊下に清掃道具などは置かないで欲しい。

2026-07-25 via Nuitee
M
Manon family_with_children nl
10
2026-07-24 via Nuitee
A
Andrea solo_traveller it
10
2026-07-24 via Nuitee
H
H couple my
9
Always stay here when in Kyoto! Great location & neighborhood.
2026-07-23 via Nuitee
C
Colin couple no
7
2026-07-22 via Nuitee
A
Ali solo_traveller tr
10
2026-07-21 via Nuitee
A
ABDULMUNIM couple tr
10
The staff were incredibly kind and helpful. They made me feel like I was at home. The rooms were very clean and felt lik
Pros:

The staff were incredibly kind and helpful. They made me feel like I was at home. The rooms were very clean and felt like a traditional Japanese home. We loved this hotel so much that we extended our stay by two more days. The rooms are spacious, unlike many other hotels. We would definitely stay here again!

Cons:

Nothing everything perfect

2026-07-21 via Nuitee
M
Mireille family_with_children dk
7
2026-07-19 via Nuitee
T
Tábata couple br
10
2026-07-19 via Nuitee
K
Kristina family_with_children ae
10
Would highly recommend it, loved staying there
Pros:

Traditional, spacious and in a very good location, soundproof which was important for me, room has washing-drying machine which helps a lot

Cons:

The coffee could be better quality at the reception

2026-07-17 via Nuitee
C
Claudia couple co
9
Un lugar cerca a todo
Pros:

Cerca a sitios de interés
Gente amable y limpio

Cons:

Hay que dejar la llave, es de las antiguas
Hay cocina pero no utensilios para cocinar

2026-07-17 via Nuitee
solo_traveller jp
10
2026-07-10 via Nuitee
C
Cheyenne couple us
10
All you really need…
Pros:

Love the location. The room was clean, quiet, and had everything I needed and was affordable.

Cons:

I would have preferred a cooked hot breakfast instead of a cold boxed breakfast.

2026-07-10 via Nuitee
T
tyran couple kr
9
The hotel is located in a not so busy (tourist) area, which we preferred. The hotel seemed to be located in a residentia
Pros:

Beautiful room. Comfortable. Staff were very friendly and helpful.

Cons:

We booked a room for 3 people, but they didn’t have 3 beds - although that’s the reason we booked the room. But we’re close friends, so we shared.

2026-07-07 via Nuitee
スズキ solo_traveller jp
8
2026-07-06 via Nuitee
C
carla couple us
10
Exelente
Pros:

Cómodo, personal amable , buena ubicación ! Exelente

2026-07-05 via Nuitee
X
xiaoli couple cn
9
2026-07-04 via Nuitee
W
Wojciech couple pl
10
2026-06-29 via Nuitee
K
Kim family_with_children za
10
Our stay at Gozan Apartments Kyoto was nothing short of exceptional. OUTSTANDING!
Pros:

⭐⭐⭐⭐⭐ World-Class Hospitality!

Our stay at Gozan Apartments Kyoto was nothing short of exceptional. The location is perfect, the apartments are beautifully maintained, and every member of the team was incredibly warm, professional, and genuinely caring.

What truly sets this property apart is the outstanding level of service. During our stay, my mother unexpectedly ran out of urgently needed medication. Irene, who was on duty, immediately took charge of the situation. Within four minutes, she had contacted us with a plan, arranged an appointment with a doctor at a local clinic, called a taxi that arrived in under ten minutes, and secured the appointment within twenty minutes. From the moment we realised there was a problem to having the medication in hand took less than 45 minutes.

The efficiency, compassion, and professionalism shown by Irene and the team were simply mind-blowing. In what could have been a very stressful situation, they made us feel completely supported and cared for.

This is true world-class hospitality. Gozan Apartments Kyoto doesn't just provide excellent accommodation; they genuinely care about their guests. We cannot thank Irene and the entire team enough for making our stay so memorable.

Without hesitation, I would recommend Gozan Apartments Kyoto to anyone visiting Kyoto. We will absolutely be back!

2026-06-28 via Nuitee
L
Lin extended_group tw
9
2026-06-27 via Nuitee