The Lansbury Heritage Hotel and Spa By Sunday - Canary Wharf London

Hotels
•
Sunday
8.8 (3298 reviews)
117 Poplar High Street , London , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Cleanliness
Spacious rooms
Good location
Cons:
Noise issues
Out of service amenities
Difficulties with booking changes

Categories

Cleanliness
8.78
Cleanliness was praised across multiple reviews, indicating a high standard of hygiene.
Service
9.25
Many reviews highlighted the excellent service and helpful staff.
Location
8.79
Location was noted as good, though there were some complaints about distance.
Room Quality
8.74
Rooms received positive comments for spaciousness, but some noise complaints were noted.
Amenities
8.27
Amenities were generally good, but some were out of service or disappointing.
Value for Money
8.73
Overall value was considered fair given the quality of service and amenities, despite high prices.
Food and Beverage
8.78
No specific feedback on food and beverage; rated as standard quality for this hotel tier.
Overall Experience
9.05
Customers generally had a wonderful stay and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:08

Property Description

Luxurious Boutique Accommodation
Located in London near Canary Wharf, Lansbury Heritage Hotel offers elegant rooms with free spa access and a fitness room. The property's proximity to the DLR network and O2 Arena makes it a prime choice for travelers.

Chic Rooms and Spa Access
Each air-conditioned room includes modern amenities like a flat-screen TV, minibar, and luxurious en-suite bathrooms with L’Occitane toiletries. Guests can unwind with complimentary tea and coffee in their cozy rooms.

Convenient Location
With the Olympic Stadium and Victoria Park just a few kilometers away, and London City Airport within easy reach, Lansbury Heritage Hotel is the perfect base for exploring the vibrant city of London.

Book now for a memorable stay at Lansbury Heritage Hotel in London!

Important information:

Please note that guests under 18 years old are not allowed in CLUB ROOMS for health and safety reasons.

At check-in debit or credit card will be pre-authorised with GBP 50 to cover any possible incidentals. The pre-authorisation will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. Pre-authorised amounts may take up to 14 days after departure to be released by the bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Please note that for advance purchase bookings, the cardholder has to be present upon check-in.

Please note that this property does not accept cash payments. When booking 5 rooms or more, different policies and additional supplements may apply.

Children under the age of 18 years are not allowed to access the Steam room and Sauna due to health and safety reasons.

The gym and steam sauna facilities are not wheelchair accessible.

All windows at the property are closed because of the building structure. They cannot be opened.

An extra bed can be provided upon request at GBP 30 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 3298 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
N
Nicolo • couple • it
10
2026-09-18 • via Nuitee
K
Kyle • extended_group • gb
10
Great rooms, great bed and a great shower. Will definitely return
Pros:

The rooms were fantastic, great shower, comfortable bed and great facilities. Classic style, but with modern amenities. Very impressed and will definitely return.

Cons:

Nothing.

2026-09-18 • via Nuitee
A
Andre • couple • gb
10
Relaxing and beautiful
Pros:

Fantastic room and facilities no complaints!
Harsh, was very welcoming, kind helpful

2026-09-18 • via Nuitee
A
Andre • couple • gb
10
2026-09-18 • via Nuitee
N
Nazim • extended_group • de
10
Brilliant.
Pros:

The Landsbury is a absolutely nice and clean hotel. Especially the personal such as Harsh, were absolutely professional and fulfilled everything. Another important thing is, that the hotel is next to the banks-district where you can go out, have a drink or really good food. I can recommend the Landsbury at any time.

2026-09-18 • via Nuitee
C
Carrie • couple • gb
6
Pictures misleading to the actual property, there was no restaurant or bar available, dated rooms
Pros:

The location and friendliness of staff was great but we stayed in a ground floor room that had an adjoining door to the next room which meant it was very loud. We could hear the conversations of the neighbouring room. The pictures online do not match the hotel in real life, the area around the hotel is very run down and felt a little unsafe to step outside the hotel at night. The interior of the room was dated, the wall paper was peeling away from the under window wall, the heating system was very noisy through the night and the carpets were stained. There were no images online which showed this type of room so a bit misleading.

Cons:

The room quality
The fact the room was noisy by the inter joining door
The room decor was dated, peeling away and stained
The location was good in respect of walking distance to Canary Wharf but immediate location surrounding hotel was not nice, very run down and felt unsafe at night
There was no restaurant or bar available when we stayed which was only told to us on check in so very disappointing
Were advised a £50 deposit was required on check in which was not disclosed beforehand. It’s released post check out/room inspection which was fine but not made clear upon booking

2026-09-17 • via Nuitee
H
Humphries • couple • gb
8
Staff were wonderful even sorted getting some shoes back to us that we left behind
Pros:

Lovely building

Cons:

Nothing

2026-09-17 • via Nuitee
J
Jamie-leigh • couple • gb
6
2026-09-16 • via Nuitee
T
Tom • couple • gb
10
We were only here for 2 nights but it was beautiful! felt like total royalty and enjoyed the whimsy of controlling every
Pros:

Nice service, beautiful building and decor, amazing facilities

2026-09-16 • via Nuitee
C
clara • couple • it
8
Hotel bello, ma personale poco preparato e colazione terribile
Pros:

camera molto bella e spaziosa

Cons:

Se prenotate tramite booking, c'è scritto che il parcheggio, che ha posti limitati, può essere richiesto tramite booking. Purtroppo Il personale dell'hotel non risponde alle mail inviate tramite booking (avevamo scritto due volte che avevamo bisogno del parcheggio), per cui, di notte, al nostro arrivo, ci siamo trovati senza parcheggio e abbiamo dovuto lasciare l'automobile molto lontano, con un grave disagio.
La colazione peggiore mai fatta in UK.

2026-09-16 • via Nuitee
N
Nicholas • solo_traveller • gb
10
2026-09-15 • via Nuitee
M
Mattia • solo_traveller • it
10
Pros:

Everything

Cons:

Nothing

2026-09-14 • via Nuitee
J
Julia • solo_traveller • gb
9
Pros:

Lovely hotel with friendly and helpful staff. We were upgraded to a suite and the room was large while the comfortable bed was huge! Very good breakfast.

2026-09-14 • via Nuitee
S
Subashini • couple • in
8
Pros:

The staff were very helpful especially mustafa at the reception , however the hotel calls itself spa , but to get a booking is subjective to availability , so no point booking the hotel for the spa , but the building and staff and stay was very comfortable

Cons:

Its a beautiful property and easy access to public transport

2026-09-12 • via Nuitee
M
Mark • couple • gb
8
2026-09-11 • via Nuitee
D
Dawn • extended_group • gb
10
Very enjoyable
Pros:

Lovely hotel, large room and great location

Cons:

Everything was great

2026-09-10 • via Nuitee
N
Nikolaus • couple • at
9
2026-09-10 • via Nuitee
S
Serena • couple • gb
9
2026-09-10 • via Nuitee
A
Alison • couple • gb
10
Excellent
Pros:

The reception staff was excellent, Hash was fab even lent me his personal umbrella.
Breakfast was lovely.

2026-09-10 • via Nuitee
K
Kelly • couple • gb
8
Lovely hotel but need to sort out the breakfast and advise customers when facilities are closed
Pros:

It was in a great location, lovely looking entrance and clean

Cons:

Was told on check in the bar and restaurant were closed but wasn’t advised prior, we had the NTA to attend and obviously wanted drinks and food before, ended up eating at the O2 cost a fortune and rubbish food, at breakfast the next morning, arrived at 9.10 hot food had practically run out, no hash browns had to wait for bacon and eggs to be cooked, frozen bread was brought out, no fruit left.. coffee warm out the machine

2026-09-10 • via Nuitee