The Lansbury Heritage Hotel and Spa By Sunday - Canary Wharf London

Hotels
Sunday
8.8 (3259 reviews)
117 Poplar High Street , London , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Cleanliness
Spacious rooms
Good location
Cons:
Noise issues
Out of service amenities
Difficulties with booking changes

Categories

Cleanliness
8.78
Cleanliness was praised across multiple reviews, indicating a high standard of hygiene.
Service
9.25
Many reviews highlighted the excellent service and helpful staff.
Location
8.79
Location was noted as good, though there were some complaints about distance.
Room Quality
8.74
Rooms received positive comments for spaciousness, but some noise complaints were noted.
Amenities
8.27
Amenities were generally good, but some were out of service or disappointing.
Value for Money
8.73
Overall value was considered fair given the quality of service and amenities, despite high prices.
Food and Beverage
8.78
No specific feedback on food and beverage; rated as standard quality for this hotel tier.
Overall Experience
9.05
Customers generally had a wonderful stay and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:08

Property Description

Luxurious Boutique Accommodation
Located in London near Canary Wharf, Lansbury Heritage Hotel offers elegant rooms with free spa access and a fitness room. The property's proximity to the DLR network and O2 Arena makes it a prime choice for travelers.

Chic Rooms and Spa Access
Each air-conditioned room includes modern amenities like a flat-screen TV, minibar, and luxurious en-suite bathrooms with L’Occitane toiletries. Guests can unwind with complimentary tea and coffee in their cozy rooms.

Convenient Location
With the Olympic Stadium and Victoria Park just a few kilometers away, and London City Airport within easy reach, Lansbury Heritage Hotel is the perfect base for exploring the vibrant city of London.

Book now for a memorable stay at Lansbury Heritage Hotel in London!

Important information:

Please note that guests under 18 years old are not allowed in CLUB ROOMS for health and safety reasons.

At check-in debit or credit card will be pre-authorised with GBP 50 to cover any possible incidentals. The pre-authorisation will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. Pre-authorised amounts may take up to 14 days after departure to be released by the bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Please note that for advance purchase bookings, the cardholder has to be present upon check-in.

Please note that this property does not accept cash payments. When booking 5 rooms or more, different policies and additional supplements may apply.

Children under the age of 18 years are not allowed to access the Steam room and Sauna due to health and safety reasons.

The gym and steam sauna facilities are not wheelchair accessible.

All windows at the property are closed because of the building structure. They cannot be opened.

An extra bed can be provided upon request at GBP 30 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 3259 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
M
Marc couple de
10
Really lovely historic property, looked (and was) extremely high end, but for a very affordable price :)
Pros:

Really pretty, very central location, great food

2026-08-08 via Nuitee
C
Cheryll couple hu
10
2026-08-08 via Nuitee
L
Leonida Apostol couple gb
9
I will definitely recommend or use it again .
Pros:

comfortable room and it has fridge for the drinks to store.

Cons:

It’s just a bit noisy when people coming in at middle of the night.

2026-08-07 via Nuitee
M
Mohammad Tofayel family_with_children gb
10
Pros:

I like the environment, room was well decorated and everything was perfect couldn't find any fault. Staff were very friendly and helpful. We will recommend to visit at least once. Thank you

Cons:

Can't say anything at the moment.

2026-08-07 via Nuitee
S
SUSAN solo_traveller gb
9
Pros:

Everything. Lovely room, very clean. Staff very polite and helpful. Breakfast spot on.

Cons:

Couldn't work out the TV !

2026-08-07 via Nuitee
W
Wendy solo_traveller nl
8
luxury hotel stay with nearby tube
Pros:

the hotel is in a good condition: the rooms are modern and well kept clean. there is also services like the sauna and steam room you can use for free, which is really nice. i found the staff helpful and very friendly: you can whatsapp them with questions or services on their whatsapp or go to reception 24/7. the tube is nearby so you can go to other places. there´s a deposit for the room, but they transferred the money fast back on the same day when i went away. it´s a safe and comfortable place to stay at.

Cons:

it´s in a quiet neighborhood as you may know, so there´s nothing much to explore there. with the tube you can easily go anywhere though. the hotel definitely can make you reset and refresh after a day in the busy city of london.

2026-08-05 via Nuitee
S
Simone couple it
10
Pros:

comodo, elegante, pulito

2026-08-03 via Nuitee
S
Sharon couple gb
10
2026-08-03 via Nuitee
L
Levon couple gb
7
2026-08-03 via Nuitee
C
Cherissefleming87 Family Corby, Northamptonshire, England
2
Awful customer service
Pros:

I booked this hotel through Trip.com within hours of booking I noticed I had booked Sept instead of August. I rang the hotel and was told I was being transferred and then it went dead, I rang back and they told me there was nothing they could do and speak to Trip.com. So I contacted them (still within hours of booking) and requested modification to the date . This was rejected by the hotel , I then requested a cancellation and this was rejected again by the hotel. I checked and they had availability on the date I requested and was the same price I had paid . I offered to pay a charge for moving the booking but was told no again. Mind you when you book it says if you do not show you will charged a cancellation fee . I understand my part in this I made an error . However they have availability on the date I needed and it was requested HOURS after I made the booking. I emailed them using the email on their website and it bounced back. Trip.Com attempted to contact them multiple times on my behalf with no success. This hotels customer service is shocking and unhelpful, baring in mind I do not need it, I may still be charged a cancellation fee .

2026-07-31 via Tripadvisor
V
Virgile couple fr
9
Excellent hôtel pour un weekend à deux
Pros:

L’accueil et le charme de l’hôtel

2026-07-24 via Nuitee
J
Julie couple gb
10
2026-07-24 via Nuitee
T
Thomas couple gb
8
Very pleasant stay
Pros:

Lovely boutique hotel with a quirky feeling. Luxury feel but good prices. Quite well located for Docklands.

Cons:

Getting to/from Docklands isn't great.

2026-07-23 via Nuitee
T
Toni couple gb
10
Fantastic
Pros:

Clean, well kept and decorated exceptionally well. Air con in the rooms which helped with the heat! Staff were incredibly helpful and friendly and couldn’t do enough for you.

2026-07-20 via Nuitee
N
Nigel solo_traveller gb
8
Pros:

The bed was very comfortable and the bathroom was big enough that it didnt feel cramped if two people where in it

Cons:

The bar doesnt open very late, so if you want drinks or food late at night you either need to bring it in with you or get it delivered by one of the apps

2026-07-19 via Nuitee
C
christine couple gb
7
2026-07-19 via Nuitee
K
Katie couple gb
10
Excellent stay
Pros:

Beautiful hotel! Excellent price and super location. Huge room too! A big mention to Harsh, on reception desk. Wonderful man! All the staff were lovely too, including restaurant / bar staff!

2026-07-18 via Nuitee
P
Paul couple gb
8
Very good and worth the money we paid
Pros:

Location is quiet and pleasant, not sure what else is nearby as only stayed one night and were out elsewhere for that evening. Once you work out how to get back to Canary Wharf tube it’s easy… DLR even closer. Staff were friendly. Property is nicely decorated and clean. Didn’t have food there so can’t comment on the dining room or spa etc

Cons:

Not much to be honest. Only slight gripe is the room controls for lights in particular are done via the app on the TV and that is fiddly and not very user friendly.. there’s nothing wrong with a traditional light switch guys. Also the app interface didn’t fit the TV screen properly so couldn’t easily use it. Oh and a few more sugars in the tea/coffee stash would be good but these are minor things!

2026-07-18 via Nuitee
A
Ariana solo_traveller es
5
Pros:

El personal

Cons:

No está en Canary Wharf, está en Poplar

2026-07-18 via Nuitee
T
Tom solo_traveller nl
8
Great value great rooms. Breakfast needs work.
Pros:

Rooms are briliant and clean.

Cons:

Breakfast was very poor.

2026-07-18 via Nuitee