Hotel Santa Teresa by the Beach

Hotels
9.2 (289 reviews)
Crossroads between Santa Teresa and MalPais 25 meters west of main road , Santa Teresa Beach , cr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location near beach, supermarket and shops
Very friendly and helpful staff (Astrid, Luis, don Félix mentioned)
Comfortable rooms with good beds and balconies
Excellent breakfast (made to order)
Clean rooms (multiple mentions) / room impecable
Good value for money / best cost–benefit
Beach umbrellas and coolers provided; parking available
Quiet, relaxing atmosphere and close to surf/beach spots
Cons:
Small pool and can be crowded/noisy at times (children loud evenings)
Air conditioner noisy in some rooms / AC issues
No elevator
One room had a musty/special odor (possible humidity)
Bathroom door in one room did not close
Beach directly in front not always safe for swimming due to currents

Categories

Cleanliness
8.6
Generally praised ("muy limpias", "cuarto impecable", "La propreté") but one review mentioned a special/musty odor in a room; overall very clean with an isolated issue.
Service
9.7
Repeatedly highlighted as excellent and friendly — staff named (Astrid, Luis, don Félix) helped with check-in/out, upgrades, reservations and recommendations; consistently praised for attentiveness and smiles.
Location
9.8
Outstanding location: steps from the beach, near Carmen Beach, supermarket, cafes/shops and on the strip yet quiet; multiple guests call location the best.
Room Quality
9
Rooms described as comfortable with good beds, balconies and blackout curtains; a few guest issues with noisy air-conditioning and one guest unable to turn off A/C light, and one bathroom door that didn’t close.
Amenities
8.1
Good basic amenities: parking, beach umbrellas/coolers provided and proximity to beach. Pool is small and can get crowded/noisy at times; no elevator was noted as a negative.
Value for Money
9.6
Multiple guests called it excellent value or the best cost–benefit of their stay, with strong recommendations and high satisfaction for price vs. quality.
Food and Beverage
9.6
Breakfast repeatedly praised as very good/incredible and made to order; food and breakfast receive consistent positive mentions across languages.
Overall Experience
9.2
Overall highly positive: friendly staff, great location, comfortable rooms and excellent breakfasts; minor negatives (small pool, occasional noise, AC issues, isolated smell) did not dominate the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:50

Property Description

Luxurious Accommodation
Hotel Santa Teresa by the Beach offers modern, air-conditioned rooms with flat-screen cable TVs and stunning sea or garden views. The bathrooms are equipped with showers and complimentary toiletries, and guests can stay connected with free Wi-Fi.

Exciting Activities
Located near Playa Carmen Beach, guests can enjoy a variety of activities such as surfing lessons, ATV tours, snorkeling, yoga, horseback riding on the beach, and mountain biking. The hotel staff can assist in organizing canopy tours, visits to waterfalls, and trips to Tortuga Island.

Convenient Location
Centrally located, the hotel is close to banks, pharmacies, and restaurants. A bakery is just steps away, and a popular restaurant is within walking distance. With a bus station nearby and free public parking on site, exploring the area is easy.

Book your stay at Hotel Santa Teresa by the Beach for a memorable beachside experience!

Important information:

Please note that the reception is closed from 22:00 until 07:00. Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance to arrange check-in. Contact details can be found on the booking confirmation.

Please note that check-in & check-out after hours has an extra fee.

To verify credit card, a precharge for 1 USD may be done.

Rates are based on double occupancy. Children under the age of 10 stay for free. (Max. 2 children per room). Breakfast for children between the ages of 5 and 10 has a price of 6 USD.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJO

Location

Guest Reviews

9.2
Based on 289 reviews
Cleanliness: 8.6
Service: 9.7
Location: 9.8
Room Quality: 9
Amenities: 8.1
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 9.2
T
Tamis • extended_group • br
10
2026-08-06 • via Nuitee
P
Pohane • solo_traveller • cl
10
Pros:

Excelente ubicación, precioso y cómodo hotel, atención maravillosa. Felicitar a Astrid. Fue una excelente anfitriona, me ayudó con planes, reservas y recomendaciones. Siempre atendiendo con una sonrisa y amabilidad que la destacaban.

2026-08-04 • via Nuitee
A
ANDRES HERREROS • family_with_children • cl
10
Excelente opción para familias para conocer y disfrutar Santa Teresa
Pros:

Habitación cómoda, estacionamiento disponible, ricos desayunos, personal muy amable. Nos facilitaron todo lo que necesitamos para unos días de playa: cooler, quitasol. Hay un tremendo supermercado al lado. Además tienen convenios con restaurantes muy buenos cerca. Para bañarse bien recomiendo Playa Cuevas y para surf, Playa Hermosa

Cons:

En una de las habitaciones había un olor especial, no supe si era humedad o qué
La playa frente al hotel no es apta para baño por las corrientes, mejor ir a otras más protegidas como Playa Cuevas u otras.

2026-08-04 • via Nuitee
K
Kirsty • family_with_children • gb
10
Fantastic location and friendly staff.
Pros:

Fabulous location near to Carmen Beach, supermarket and cafes/shops. The reception staff were fabulous and friendly for check-in as well as check out; in particular Luis and Astrid. The rooms and balcony were very comfortable and had everything you needed. Air conditioning worked well. Breakfast was made to order and the staff were friendly. They also provided beach umbrellas. We made two separate bookings and stayed for three nights as we couldn't get the same rooms but they upgraded our first booking so we didn't have to move rooms which was very much appreciated!

Cons:

The pool area is not that big but of course there is the beach nearby. We didn't use the pool but there were a couple of evenings where the pool area was rather hectic, crowded and loud with children screaming until quite late. There may have been a big group staying over the weekend as this was isolated to then. It was quiet the rest of our stay.

2026-08-03 • via Nuitee
J
Justine • family_with_children • ca
10
Pros:

La propreté, l’emplacement, le petit-déjeuner et le merveilleux personnel.

2026-07-24 • via Nuitee
V
viviana • family_with_children • cr
9
Pros:

Los desayunos fueron buenísimos

2026-07-22 • via Nuitee
G
Gabriela • solo_traveller • cr
10
Debo volver
Pros:

Las instalaciones son muy lindas, cómodas, súper limpias, el personal excelente gracias don Félix al gerente súper atento.
La ubicación es la mejor y el desayuno muy completo y el sabor muy rico.

Cons:

Todooo me gustó

2026-07-18 • via Nuitee
N
Nassyrios • couple • br
10
Pros:

O melhor custo benefício de toda a minha estadia! Café da manhã INCRÍVEL, vale muito! Os funciona todos muito educados, quarto impecável, nota 10/10, super recomendo! Há apenas alguns passos da praia… pra finalizar com chave de ouro!

2026-07-18 • via Nuitee
M
Muñoz Castillo • solo_traveller • cr
10
2026-07-04 • via Nuitee
Y
Yessenia • couple • cr
10
Relajante y confortable.
Pros:

El hotel en si es muy bonito y acogedor, está muy bien ubicado, muy céntrico, la habitación es muy cómoda, la piscina es bonita y relajante, el desayuno me gustó mucho y finalmente el personal es muy amable.

Cons:

Que apeguen las luces del pasillo a una hora determinada porque el cuarto queda muy iluminado y la luz del aire acondicionado no la logré apagar por lo que me costó conciliar el sueño al inicio.

2026-06-30 • via Nuitee
B
Björn • couple • nl
10
Heerlijke plek
Pros:

Het is een erg fijn hotel met ruime kamers, goede verduisterende gordijnen, lekkere bedden, goed eten en een perfecte ligging. Aan de strip, maar toch buiten de drukte en op 2 min loopafstand van het strand. Geen insecten op de kamer, ondanks dat je in de jungle bent.

2026-06-30 • via Nuitee
P
Pedro • couple • pt
10
2026-06-14 • via Nuitee
C
Catarina • couple • pt
8
2026-06-14 • via Nuitee
G
Gamboa • solo_traveller • cr
10
Pros:

Tranquilidad, Alimentación, personal muy amable

Cons:

Puerta del baño habitación 102, no cierra, es lo único

2026-06-07 • via Nuitee
V
Vitali • solo_traveller • de
9
2026-06-06 • via Nuitee
K
Keyner • couple • cr
10
Excelente el personal, la ubicación y la comida.
Pros:

Si

Cons:

No cuenta con ascensor

2026-06-02 • via Nuitee
V
Volker • couple • de
8
Pros:

Good location,good breakfast,friendly staff!

Cons:

Air conditioner was very loud

2026-05-31 • via Nuitee
B
Bolaños • couple • cr
9
2026-05-25 • via Nuitee
P
Philipp • couple • ch
8
2026-05-23 • via Nuitee
R
Rosaura • couple • cr
10
Me gusta mucho cerca de la playa estaba el hotel, la alimentación muy buena y el servicio del personal excelente
Pros:

El hotel, servicio, calidad muy buena

Cons:

El aire de la habitación hacía mucha bulla y no enfriaba mucho

2026-05-18 • via Nuitee