Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spa
Location
Staff
Modern facilities
Breakfast options
Cons:
Cleanliness issues
Value for money concerns
Food quality
Service discrepancies

Categories

Cleanliness
7.74
Mention of ants in the room indicates room cleanliness issues.
Service
8.71
Overall acceptable service with some minor issues at reception.
Location
8.75
Perfect location next to the beach.
Room Quality
7.2
Mixed reviews with the family room not meeting expectations.
Amenities
8.73
Highlight on spa and modern facilities provided.
Value for Money
7.69
Issues with additional charges and feeling it was a tourist trap.
Food and Beverage
7.24
Mixed sentiments on food quality with restaurant concerns.
Overall Experience
8.71
Overall, the experience was positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:04

Property Description

Luxurious Beachfront Retreat

Impressive Entrance and Spa Facilities
The Gran Palas Hotel - Spa incluido boasts an impressive entrance with columns and a grand central staircase. Guests can indulge in the ultimate relaxation experience at the on-site spa, which includes a sauna, Turkish bath, spa bath, indoor pool, and gym. Pamper yourself with a massage or beauty treatment during your stay.

Elegant Rooms and Culinary Delights
All rooms at the Gran Palas Hotel - Spa incluido feature a private balcony, flat-screen TV, minibar, and a luxurious private bathroom. The hotel offers a restaurant serving a variety of traditional and international cuisines, including Japanese dishes.

Convenience and Comfort
With 24-hour reception, car rental services, and on-site parking, the Gran Palas ensures a convenient and comfortable stay for all guests. Book now and experience the epitome of luxury and relaxation at Gran Palas Hotel - Spa incluido.

Important information:

Access to the Spalas spa is included for hotel guests during regular opening hours, except for check-out, which is not included, but will have a special rate.
Children under 16 are allowed access to the spa from opening hours until 6:30 p.m accompanied by an adult. A cap is required for entry.

Please note the outdoor brasserie is only open set days a week in peak season, if weather conditions are met. Please reach out to the property for additional information on the restaurants offered.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 406 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.71
S
Sergei Doroshenko • family_with_children • lu
10
Pros:

A perfect two levels room

Cons:

Some stuff was broken (toilet paper holder) and the room was "worn out".

2026-09-19 • via Nuitee
C
coral • couple • es
10
2026-09-18 • via Nuitee
L
Ludovic • extended_group • fr
8
2026-09-16 • via Nuitee
D
David • couple • es
10
Bien
Pros:

Todo

Cons:

Luz findida en el baño

2026-09-14 • via Nuitee
F
Freddy • solo_traveller • lu
10
Perfekter urlaub für Paare und familie
Pros:

Was soll man sagen außer dass das hotel perfekt ist ,die Lage wunderbar direkt am Strand und nahe vieler Geschäfte, das Restaurant ist einwandfrei ausgestattet mit Delikatessen vom inland bis hin zu internationaler Küche, die Zimmer sind luxuriös angestatet ,und der Spa Bereich inklusive Schwimmbad lässt keine Wünsche offen ,im ganzen ein fantastisches hotel um als paar oder in der Familie einfach abzuschalten und sich einfach mal gehen zu lassen eine glate 10von 10 für mich.

Cons:

Dass ich nichts zu meckern habe 😄

2026-09-13 • via Nuitee
N
Natalia • solo_traveller • es
8
Pros:

El spa

2026-09-13 • via Nuitee
B
BARBARA • couple • es
8
2026-09-12 • via Nuitee
D
Dulce • couple • es
10
Un gran hotel
Pros:

Un hotel de 10. Habitaciones grandes y comodas. Un Spa fantástico. Buena ubicación y un personal amable y atento. Volveré

2026-09-11 • via Nuitee
C
Cuesta • family_with_children • ao
2
2026-09-11 • via Nuitee
T
THIERRY • solo_traveller • fr
8
Hormis le bruit des animations l’hôtel reste confortable un bémol sur les cabines de jets du spa à rénover cernais jets
Pros:

Le confort et la nourriture

Cons:

Nous sommes clients depuis plusieurs années nous sommes venus 4 fois à l’hôtel la fois précédente c’était il y a 3 ans l’hôtel n’avait pas d’accord avec les club Marmara nous avons apprécié le calme et le côté luxe de l’hôtel . Cette année nous avons été surpris de voir que v-c’était devenu un club Mamara qui prend un peu trop le dessus sur le calme de l’hôtel avec des animations bruyantes autour de la piscine comme les autres hôtels du voisinage ce qui provoque une cacophonie et rend cet hôtel comme les autres qui sont d’une moindre qualité . Je trouve que çà nuit un peu à l’image de l’hôtel qui ne se démarque plus comme avant par sont calme luxueux

2026-09-07 • via Nuitee
J
Jorge • solo_traveller • es
10
2026-09-02 • via Nuitee
D
Diana • solo_traveller • es
10
Pros:

Everything! We will ve back!

2026-09-01 • via Nuitee
E
Eugen • couple • ro
10
Pros:

Todo excelente

2026-08-31 • via Nuitee
A
Anna • family_with_children • es
10
My family really loved it and we plan to go back
Pros:

It’s the perfect family friendly hotel

Cons:

The music at night from the animation is too loud

2026-08-29 • via Nuitee
J
Jorge • couple • es
5
Pros:

Cómodo, limpio.

Cons:

El servicio de Bar y cafetería es insuficiente. El uso de vasos plásticos puede generar riesgo químico y epidemiologico.

2026-08-24 • via Nuitee
C
Carmina • family_with_children • es
10
DEscanso.
Pros:

El trato de los camareros y camareras del restaurante fueron amables, alegres, serviciales. Genial.

2026-08-24 • via Nuitee
E
Eliseo • family_with_children • es
9
Muy bien en general
Pros:

Muy bien todo

Cons:

El tema de las fichas para los vasos no es acorde a la categoría del hotel

2026-08-23 • via Nuitee
J
Juste • family_with_children • es
9
Pros:

El spa y. personal

Cons:

Suelo muy resbaladizo en el spa

2026-08-23 • via Nuitee
L
Liubov • family_with_children • es
10
Было хорошо!
Pros:

Прекрасный отель!
Номера чистые, удобные.
Отличный СПА.
Прямой выход на море (пляж муниципальный). Рядом много кафе, магазинов, хорошее транспортное сообщение.
Отзывчивый персонал.
Большая территория: даже в самом популярном месяце августе всегда были свободные лежаки у бассейна и никаких толп.
Водные детские горки в бассейне - огромный плюс, дети счастливы.
Нет проблем с парковкой: паркинг и внутри отеля, и на улице.
Понравилась вечерняя анимация.
Цена/качество - отлично!

Cons:

Минусы незначительные:
1. На всей территории отеля нельзя платить наличными.
2. В номере нет кофемашины, только чайник.
3. Минибар пустой.
4. В нашем номере было много мелких муравьев и дверцы в столе были покосившиеся и обгрызенные.

2026-08-22 • via Nuitee
J
JORGE • extended_group • es
6
Es 4 estrellas como mucho
2026-08-22 • via Nuitee