Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spa
Location
Staff
Modern facilities
Breakfast options
Cons:
Cleanliness issues
Value for money concerns
Food quality
Service discrepancies

Categories

Cleanliness
7.74
Mention of ants in the room indicates room cleanliness issues.
Service
8.71
Overall acceptable service with some minor issues at reception.
Location
8.75
Perfect location next to the beach.
Room Quality
7.2
Mixed reviews with the family room not meeting expectations.
Amenities
8.73
Highlight on spa and modern facilities provided.
Value for Money
7.69
Issues with additional charges and feeling it was a tourist trap.
Food and Beverage
7.24
Mixed sentiments on food quality with restaurant concerns.
Overall Experience
8.71
Overall, the experience was positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:04

Property Description

Luxurious Beachfront Retreat

Impressive Entrance and Spa Facilities
The Gran Palas Hotel - Spa incluido boasts an impressive entrance with columns and a grand central staircase. Guests can indulge in the ultimate relaxation experience at the on-site spa, which includes a sauna, Turkish bath, spa bath, indoor pool, and gym. Pamper yourself with a massage or beauty treatment during your stay.

Elegant Rooms and Culinary Delights
All rooms at the Gran Palas Hotel - Spa incluido feature a private balcony, flat-screen TV, minibar, and a luxurious private bathroom. The hotel offers a restaurant serving a variety of traditional and international cuisines, including Japanese dishes.

Convenience and Comfort
With 24-hour reception, car rental services, and on-site parking, the Gran Palas ensures a convenient and comfortable stay for all guests. Book now and experience the epitome of luxury and relaxation at Gran Palas Hotel - Spa incluido.

Important information:

Access to the Spalas spa is included for hotel guests during regular opening hours, except for check-out, which is not included, but will have a special rate.
Children under 16 are allowed access to the spa from opening hours until 6:30 p.m accompanied by an adult. A cap is required for entry.

Please note the outdoor brasserie is only open set days a week in peak season, if weather conditions are met. Please reach out to the property for additional information on the restaurants offered.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 360 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.71
L
Lluis GF • solo_traveller • es
8
Pros:

La atención recibida , las habitaciones y el confort general

Cons:

El Spa deberia estar mas atendido y mantenido puesto que lo note algo descuidado, tanto el sitio como por la gente que vino en general. La comida también podria mejorar

2026-07-03 • via Nuitee
M
MIREIA • couple • es
10
Fue una estancia perfecte, repetiremos seguro
Pros:

Nos gustó absolutamente todo

Cons:

nada

2026-07-01 • via Nuitee
C
Casado • solo_traveller • es
7
Pros:

Ubicación

Cons:

La limpieza

2026-07-01 • via Nuitee
S
Svetlana • couple • es
10
2026-06-30 • via Nuitee
J
JAVIER • couple • es
8
2026-06-29 • via Nuitee
E
Elisabet • solo_traveller • es
10
Pros:

Todo perfecto

2026-06-28 • via Nuitee
O
Olena • couple • ua
9
2026-06-28 • via Nuitee
M
Monica • couple • es
10
Genial
Pros:

Si

Cons:

Nada

2026-06-28 • via Nuitee
G
Gliset • couple • es
10
Un descanso increíble
Pros:

La tranquilidad,la amabilidad del personal me la pasé genial y la comida estupenda

2026-06-25 • via Nuitee
S
Sandra • extended_group • es
4
Pros:

La ubicación y la entrada, era lo unico que tenia de verdad 5 estrellas

Cons:

El buffet se me queda corto, este año cogimos habitacion con vista al mar, decepcionante la verdad que mucho mejor la que ves balcones por que la habitacion era mucho más grande, el spa deja mucho que desear por la limpieza.

2026-06-25 • via Nuitee
J
joaquim • solo_traveller • es
10
Pros:

Todo es un hotel muy cuidado , la comida muy buena, el spa enorme, el personal muy amable

2026-06-24 • via Nuitee
Z
Zoe • family_with_children • es
7
Bien
Pros:

Ubicación

Cons:

Que no fuera claro el costo de la habitación un precio en booking y otro en front desk

2026-06-24 • via Nuitee
M
Maria Teresa • solo_traveller • es
10
Recomendable
Pros:

Nos gustó todo

2026-06-24 • via Nuitee
A
antonio • solo_traveller • es
7
Pros:

La habitación

Cons:

La comida

2026-06-24 • via Nuitee
A
Anna • family_with_children • es
5
Loud but good for kids
Pros:

I liked that it was family friendly. Children can access the spa and all the swimming pools are easy to enter for kids. This is great if you have kids. We have specific diets and for us the food was great. Nice outside park and trampoline for kids. We went in June and it was still tranquil. The rooms are ok. Acceptable. We liked the relax pool as it was empty and easy access to the beach. Which ain’t the prettiest beach but also very good for kids as it’s shallow

Cons:

I did not like the music by the pool. Especially at night. If you have a room looking over the sea and the pool it’s horrible until past midnight. I have a baby. Even with all windows closed the noise was unbearable in the end we had to move room. There was hardly anyone watching the show yet a French group had brought their own animators and we all had to suffer. It was really very loud. I am shocked no one finds that disturbing.

2026-06-22 • via Nuitee
J
Jordi • solo_traveller • es
10
2026-06-22 • via Nuitee
B
Bisset • family_with_children • us
9
2026-06-21 • via Nuitee
M
Marta • couple • es
10
2026-06-21 • via Nuitee
M
Mariluz • solo_traveller • es
10
2026-06-21 • via Nuitee
C
Christine • family_with_children • mc
8
Hotel SPA agreable
Pros:

Hotel Spa grand public mais dans l'ensemble très agréable. Accès direct à la plage, mais toutes les commodités sont accessibles toute la journée. La chambre est grande, beau balcon, belle salle de bain.

Cons:

Le sol du SPA n'est pas très propre, et nécessiterai un peu plus d'entretien au cours de la journée. Pas de place de parking. Facile à trouver en hors saison, peut être pas évident en pleine saison. pas de parking dispo à l'hotel.

2026-06-18 • via Nuitee