Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spa
Location
Staff
Modern facilities
Breakfast options
Cons:
Cleanliness issues
Value for money concerns
Food quality
Service discrepancies

Categories

Cleanliness
7.74
Mention of ants in the room indicates room cleanliness issues.
Service
8.71
Overall acceptable service with some minor issues at reception.
Location
8.75
Perfect location next to the beach.
Room Quality
7.2
Mixed reviews with the family room not meeting expectations.
Amenities
8.73
Highlight on spa and modern facilities provided.
Value for Money
7.69
Issues with additional charges and feeling it was a tourist trap.
Food and Beverage
7.24
Mixed sentiments on food quality with restaurant concerns.
Overall Experience
8.71
Overall, the experience was positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:04

Property Description

Luxurious Beachfront Retreat

Impressive Entrance and Spa Facilities
The Gran Palas Hotel - Spa incluido boasts an impressive entrance with columns and a grand central staircase. Guests can indulge in the ultimate relaxation experience at the on-site spa, which includes a sauna, Turkish bath, spa bath, indoor pool, and gym. Pamper yourself with a massage or beauty treatment during your stay.

Elegant Rooms and Culinary Delights
All rooms at the Gran Palas Hotel - Spa incluido feature a private balcony, flat-screen TV, minibar, and a luxurious private bathroom. The hotel offers a restaurant serving a variety of traditional and international cuisines, including Japanese dishes.

Convenience and Comfort
With 24-hour reception, car rental services, and on-site parking, the Gran Palas ensures a convenient and comfortable stay for all guests. Book now and experience the epitome of luxury and relaxation at Gran Palas Hotel - Spa incluido.

Important information:

Access to the Spalas spa is included for hotel guests during regular opening hours, except for check-out, which is not included, but will have a special rate.
Children under 16 are allowed access to the spa from opening hours until 6:30 p.m accompanied by an adult. A cap is required for entry.

Please note the outdoor brasserie is only open set days a week in peak season, if weather conditions are met. Please reach out to the property for additional information on the restaurants offered.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 374 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.71
B
Bernadette solo_traveller ie
10
Excellent hotel in prime location!
Pros:

Hotel is in an excellent location, 2 mins from the beach. Very spacious hotel especially the bedrooms. Buffet suits all nationalities and dietary needs. Staff are professional and friendly

Cons:

It would be a huge benefit if the entertainment staff spoke in English too!!!

2026-07-25 via Nuitee
C
Carmen solo_traveller es
9
Pros:

La habitación, amplia, y cómoda

2026-07-24 via Nuitee
E
Eduardo solo_traveller es
10
2026-07-23 via Nuitee
J
Joan solo_traveller es
10
2026-07-21 via Nuitee
A
Artem couple ua
9
2026-07-17 via Nuitee
A
alexandre solo_traveller fr
9
Pros:

L'amabilité du personnel (restaurant et nettoyage entre autre )
L'emplacement et le concept de l'hôtel, tres agréable en famillr surtout

Cons:

Quelques details manquent pour rattraper les beaux 5 étoiles
Pas de recharge d'eau chaque jour dans les chambres
Le spa est top mais vieillissant, dommage.
Le buffet manque cruellement de variété ! Au bout de quelques jours cela devient lassant..

2026-07-17 via Nuitee
C
christophe family_with_children fr
8
2026-07-16 via Nuitee
C
Cristina couple es
10
2026-07-12 via Nuitee
B
Begoña solo_traveller es
10
2026-07-11 via Nuitee
Y
Yolibeth solo_traveller es
9
2026-07-08 via Nuitee
G
González couple es
9
Breve con ganas de volver
Pros:

Todo en general

Cons:

No hay nada que me disgustara

2026-07-06 via Nuitee
J
Jose Maria family_with_children es
10
2026-07-05 via Nuitee
T
Thomas solo_traveller ch
4
Ferien mit französischer Clubanimation nicht für jedermann
2026-07-05 via Nuitee
A
Adriana solo_traveller es
9
2026-07-05 via Nuitee
L
Lluis GF solo_traveller es
8
Pros:

La atención recibida , las habitaciones y el confort general

Cons:

El Spa deberia estar mas atendido y mantenido puesto que lo note algo descuidado, tanto el sitio como por la gente que vino en general. La comida también podria mejorar

2026-07-03 via Nuitee
M
MIREIA couple es
10
Fue una estancia perfecte, repetiremos seguro
Pros:

Nos gustó absolutamente todo

Cons:

nada

2026-07-01 via Nuitee
C
Casado solo_traveller es
7
Pros:

Ubicación

Cons:

La limpieza

2026-07-01 via Nuitee
S
Svetlana couple es
10
2026-06-30 via Nuitee
J
JAVIER couple es
8
2026-06-29 via Nuitee
E
Elisabet solo_traveller es
10
Pros:

Todo perfecto

2026-06-28 via Nuitee