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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Currency exchange
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Parking garage
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Concierge service
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Wheelchair accessible
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Snack bar
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Electric vehicle charging station
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Kid-friendly buffet
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Majestic Views and Convenient Location
Experience breathtaking views and easy access to the Sacred Mosque at Hilton Makkah Convention Hotel. Located near the Haram and Al Shubaikah Umrah entrance Gate, our hotel is the perfect base for exploring the Holy City of Makkah.
Luxurious Amenities
Indulge in comfort with air-conditioned rooms, flat-screen TVs, and complimentary bathrobes and slippers. Stay connected with free WiFi throughout the property and enjoy the convenience of a 24-hour business center and front desk.
Culinary Delights and Relaxation
Savor delicious meals at our 3 restaurants, unwind with a coffee in the lounge, or enjoy a refreshing workout at the fitness center. Whether it's a business brunch or a leisurely drink, Hilton Makkah Convention Hotel caters to all your needs.
Ready to immerse yourself in luxury and convenience? Book your stay at Hilton Makkah Convention Hotel now to elevate your Makkah experience.
Guests are kindly asked to present their passport and a bank card used for booking upon check-in. The guest who made the booking must be the holder of the bank card. In case a card is not presented, prepayment will be returned and a different payment method will be required.
In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.
Family policy: Children up to 18 years old stay free (with parents can stay in the same bedding setup) when sharing a room with a paying adult on a room-only rate. Children 5 years and under enjoy complimentary meals. From 6 - 11 years old there is a 50% discount on meals. From 12 years old children are considered as an adult for meal charges.
Parking fee apply (third-party).
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Le service plus le buffet est très riche
Riens
Petit déjeuner très bien variés
روعه ويستحق الاقامه فيه حال العوده مرة اخرى
قريب من الحرم
النظافه ممتازه
واشكر الاخ محيسن العميري على تواصله وتذليل اي استفسار.
لا يوجد
Behavior of staff
Nothing
The hotel has a great location, conveniently close to Al-Masjid Al-Haram, which makes it easy for guests to access the Haram. The bed was comfortable, and I had a good experience with the overall comfort of the room. The hotel has good potential, and its location is definitely one of its strongest advantages.
Unfortunately, the cleanliness and maintenance did not meet the standards I would expect from a five-star Hilton hotel. The carpet was not clean, and there was dirt on the walls, even if some of it was not very noticeable. The sink in our room was also leaking water. Instead of properly fixing the issue or offering us another room, the staff placed a towel behind the sink to absorb the leaking water. This is not an acceptable solution for a five-star hotel. I believe the management needs to pay much more attention to cleanliness, room maintenance, and the quality of solutions offered to guests. I hope this feedback is taken seriously and leads to meaningful improvements.
النظافة الموقع الخدمات جيدة جداً
عدم وجود مسار مختصر لعربات ذوي الاحتياجات الخاصة للحرم
عدم توضيح الاستقبال لنا عن وجود خدمة عربات نقل للحرم ذهاب وعودة
تحسين خدمات الاستقبال و معاونة كبار السن
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