Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Great breakfast
Cons:
Poor cleanliness
Rude service

Categories

Cleanliness
7.13
Rooms had issues with dust and mold, not acceptable for Hilton standards.
Service
9.06
Service was often rude and dismissive, failing to address guest concerns adequately.
Location
10
Convenient location near Al Haram, although access can be tiring.
Room Quality
9.98
Rooms were generally comfortable, but initial cleanliness was poor.
Amenities
10
Amenities were decent with good access to the executive lounge and breakfast.
Value for Money
9.04
Experience did not meet expectations for a Hilton, affecting perceived value.
Food and Beverage
10
Breakfast was highly praised, although service issues were noted.
Overall Experience
10
Despite the issues, the location and breakfast were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:58

Property Description

Majestic Views and Convenient Location
Experience breathtaking views and easy access to the Sacred Mosque at Hilton Makkah Convention Hotel. Located near the Haram and Al Shubaikah Umrah entrance Gate, our hotel is the perfect base for exploring the Holy City of Makkah.

Luxurious Amenities
Indulge in comfort with air-conditioned rooms, flat-screen TVs, and complimentary bathrobes and slippers. Stay connected with free WiFi throughout the property and enjoy the convenience of a 24-hour business center and front desk.

Culinary Delights and Relaxation
Savor delicious meals at our 3 restaurants, unwind with a coffee in the lounge, or enjoy a refreshing workout at the fitness center. Whether it's a business brunch or a leisurely drink, Hilton Makkah Convention Hotel caters to all your needs.

Ready to immerse yourself in luxury and convenience? Book your stay at Hilton Makkah Convention Hotel now to elevate your Makkah experience.

Important information:

Guests are kindly asked to present their passport and a bank card used for booking upon check-in. The guest who made the booking must be the holder of the bank card. In case a card is not presented, prepayment will be returned and a different payment method will be required.

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.

Family policy: Children up to 18 years old stay free (with parents can stay in the same bedding setup) when sharing a room with a paying adult on a room-only rate. Children 5 years and under enjoy complimentary meals. From 6 - 11 years old there is a 50% discount on meals. From 12 years old children are considered as an adult for meal charges.

Parking fee apply (third-party).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Guest Reviews

9.4
Based on 17051 reviews
Cleanliness: 7.13
Service: 9.06
Location: 10
Room Quality: 9.98
Amenities: 10
Value for Money: 9.04
Food and Beverage: 10
Overall Experience: 10
M
Mohammed • extended_group • ca
10
Very Good
Pros:

Neat clean and helping staff.

Cons:

Location for Umrah entrance is far.

2026-10-31 • via Nuitee
S
Shoaib Sajid • couple • us
8
2026-10-31 • via Nuitee
B
Bah • family_with_children • ng
10
2026-10-30 • via Nuitee
A
Aumer • solo_traveller • fr
10
Pros:

Super prope poch de haram

Cons:

Le chambre il est vu Haram

2026-10-30 • via Nuitee
R
Rizwan • family_with_children • gb
10
comfortable stay
Pros:

Overall, a wonderful experience and a hotel I would happily recommend to anyone visiting Makkah. I would certainly consider staying here again.

2026-10-30 • via Nuitee
A
Ali • couple • sa
4
Pros:

القرب من الحرم. الاطلاله. الحمام نظيف.

Cons:

السرير كان غير مريح نهائيًا. اللحاف كانه لم يغسل جيدا من الصابون ويدبق. والمخدات كانها عجينه يغوص رأسك في المنتصف كأنك تنام بدون مخدة، والله ماقدرنا ننام. التلفون زينه ما يوصل واحنا فالدور 22 كل ما نبغى شي ننزل. وجينا مافي ارواب وطلبنا وجابو واحد بس، بعدين طلبنا وبالقوة جابو الثاني. الفطور اقل من العادي وترتيبه يلخبط ومزعج المكان كبير والخيارات محدودة في كل قسم شويا ومكرر ابدا ماكان مريح ويلخبط. من الاخير الفندق ماكانه 5نجوم. اللي يشفع له قربة من الحرم فقط.

2026-10-30 • via Nuitee
D
Damien • couple • fr
9
Exceptionnel
Pros:

La proximité avec le Haram, le personnel, les équipements, je reviendrai dans cet hôtel sans hésitation

2026-10-29 • via Nuitee
A
ahmed • extended_group • sd
9
Pros:

Facing Haram

Cons:

No parking

2026-10-29 • via Nuitee
احمد • extended_group • sa
10
عمق الرفاهيه والاستمتاع
Pros:

الفندق جميل جدا ونصيف ويستاهل كل مبلغ بندفع فيه

Cons:

للاسف موضف حمل الحقائب بطي جدا وطلبت توصيل الشنط الى الغرفه 6 مساء ولم تصل الى الساعه 3 فجرا تاخير غبر مقبول

2026-10-29 • via Nuitee
Çerkezoğlu • couple • tr
10
2026-10-29 • via Nuitee
D
DJEHA • family_with_children • fr
10
Je le recommande
Pros:

La proximité du haram
Le personnel excellent et à l’a coûte
Le petit déjeuner magnifique
Luxueux

2026-10-29 • via Nuitee
M
Mohamed • solo_traveller • kw
10
Amazing stay
Pros:

Cleanness,friendly staff,its location

Cons:

The way to Haram is difficult like hill climbing

2026-10-29 • via Nuitee
R
Rifyat • family_with_children • gb
10
Perfect location, beautiful rooms and service!
Pros:

The location was right infront of the Haram. There was plenty of food options scattered all the way around the property. Everything was very easy to get to. Taxi rank right outside for ease. The hotel staff were incredibly kind and helpful! Very efficient. We were given a gorgeous room with Haram view, it was very spacious and perfect for us with our 3 children. Such a beautiful experience! We highly recommend this hotel!

Cons:

Nothing not to like.

2026-10-28 • via Nuitee
L
Lamia • couple • sa
10
2026-10-28 • via Nuitee
صالح • couple • sa
10
2026-10-28 • via Nuitee
M
Moustafa • couple • nl
10
Uitstekend
Pros:

Location, kwaliteit, interieur, ontbijt, gastvrijheid

Cons:

Vlekjes op de witte doeken
Geen koffiezetapparaat in de kamer

2026-10-28 • via Nuitee
A
Amel • family_with_children • au
10
Pros:

Every thing

2026-10-28 • via Nuitee
I
Inès • couple • fr
9
2026-10-28 • via Nuitee
S
Siham Mohammed • extended_group • et
10
Amazing stay for all our family
Pros:

Location is amazing its few min walk to masjid Al Haram and close to many places to eat and supermarket. Breakfast was great , many options. Staff was very friendly and helpful from check-in reception to restaurant staff, housekeeping all were great. Room clean and very spacious, comfy beds.

2026-10-27 • via Nuitee
M
Mohamed • family_with_children • sa
10
إقامة رائعة إستثنائية جميلة ...
Pros:

فندق رائع جداً جداً ، سهولة إجراءات الدخول check in وإجراءات الخروج ، غرفة واسعة مريحة ، ديكورات جميلة جداً ، إضاءات الغرفة متنوعة حسب الحاجة ، إطلالة رائعة ، بشاشة الموظفين في الإستقبال وفي المطعم وخدمة المطعم ممتازة ، نظافة الغرف والطرقات والمصاعد ، المطعم واسع ومريح وغير مزدحم بالرغم من كثرة Guests تلبية الطلبات بسرعة ، القرب من الحرم المكي ، كنت بنزل فيأبراج البيت سويس اوتيل مكة من الىن هنزل في مكة هيلتون للمؤتمرات ما كنت متوقعة كده ، وبالتوفيق لكم دائماً .

Cons:

لا يوجد شيء لم يعجبني كل شيء رائع ، ولكن يوجد ملحوظة طفيفة عن الحلويات والحلي في وجبة الفطور غير متنوعة و بعض الأصناف ناشفة .

2026-10-27 • via Nuitee