Province Al Sham Hotel

Hotels
7.3 (4189 reviews)
Central Area , Al Madinah , sa

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Professional service
Cons:
Dirty rooms
Inadequate amenities

Categories

Cleanliness
5.63
Several reviews mentioned dirty rooms and bad smells.
Service
9.1
Some positive mentions about reception staff, particularly Mohammed Nasir.
Location
9.14
Multiple reviews highlighted the convenient location near the mosque.
Room Quality
5.59
Reviews indicated issues with bed condition and overall room maintenance.
Amenities
6.62
Complaints regarding limited amenities and poor bathroom conditions.
Value for Money
6.58
Guests felt that the cost did not match the quality of services provided.
Food and Beverage
6.63
Mixed feelings about breakfast choices and overall food quality.
Overall Experience
9.1
Some guests expressed satisfaction despite various complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:55

Property Description

Modern Rooms with Amenities: All rooms in Province Al Sham Hotel are air-conditioned and feature a flat-screen TV, minibar, and soothing beige & brown tones. The bathrooms are well-equipped with a bathtub, hair dryer, and complimentary toiletries.

Convenient Location: Just a short walk from Masjid Nabwi gate 17 and close to ladies Ziyarat gate #24, the hotel is ideally situated in the northern part of Masjid Nabwi. Guests can easily access nearby shops, fast food chains, and other amenities.

Exceptional Services: Enjoy 24/7 room service, complimentary Arabic Coffee with Dates in the lobby, and the convenience of a BMW car service available for travel to Madinah Airport, Jeddah, and Makkah. Book your stay at Province Al Sham Hotel for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    People 8 years old and over stay for 50% of the adult rate per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 4189 reviews
Cleanliness: 5.63
Service: 9.1
Location: 9.14
Room Quality: 5.59
Amenities: 6.62
Value for Money: 6.58
Food and Beverage: 6.63
Overall Experience: 9.1
Y
Yaseer • family_with_children • in
7
2026-05-30 • via Nuitee
أنس • extended_group • sa
1
محبطه
Pros:

موقع الفندق

Cons:

سوء النظافة وجميع ما الفندق قديم ومتهالك وعدم توفر مواقف

2026-05-30 • via Nuitee
مصطفي • solo_traveller • sa
8
2026-05-30 • via Nuitee
O
omar • extended_group • sa
4
2026-05-30 • via Nuitee
الحربي • family_with_children • sa
4
Pros:

قربه للحرم وموظفين الاستقبال اخلاقهم روعه والطاقم النظافة كويسين

Cons:

الفندق قديم الحمامات والاثاث قديم ومتهالك يحتاج تطوير والبوفيه الافطار كان الاكل مو مره الطبخ لن البيض حلو والمكان مكتوم

2026-05-29 • via Nuitee
G
ghalib sayed mohad Sharaf • solo_traveller • ae
4
Cons:

المساحة غرف ضيقه وحمام شبه غير نظيف ا صيانه

2026-05-29 • via Nuitee
النمري • family_with_children • sa
8
2026-05-29 • via Nuitee
رانيه • couple • sa
10
2026-05-29 • via Nuitee
F
fayaz • solo_traveller • sa
7
Pros:

Great location and overall great staff.

Cons:

I understand that it was peak season,but i believe that washroom need some repairs and beds are not comfortable at all. Hope to have much better experience next time. But overall great experience.

2026-05-29 • via Nuitee
W
Waled • family_with_children • sa
10
2026-05-29 • via Nuitee
A
Amer • extended_group • sa
4
Pros:

لا يتوفر مواقف

2026-05-29 • via Nuitee
B
basma • solo_traveller • sa
10
2026-05-29 • via Nuitee
F
Faisal • solo_traveller • sa
10
2026-05-29 • via Nuitee
W
Walaa • family_with_children • sa
1
المكان جيد للمبيت فقط والسعر مرتفع للخدمات
Pros:

موظف الاستقبال محترم وخدوم

Cons:

الخدمه سيئه بالنسبه للخدمه الغرفه وخدمه الكونسيرج ورايحه المكان غير جيده أبدا

2026-05-28 • via Nuitee
H
hassan • extended_group • eg
8
2026-05-28 • via Nuitee
فيصل • extended_group • sa
6
Pros:

القرب من الحرم النبوي وكبر الغرف

Cons:

الأثاث قديم

2026-05-28 • via Nuitee
M
MOHAMMAD • solo_traveller • sa
6
Pros:

الموقع وطاقم العمل

Cons:

الغرفه فيها ريحه والحمامات غير نظيفه والمخدات وغير مريحه

2026-05-28 • via Nuitee
P
Pervaiz • solo_traveller • sa
10
Pros:

Staff

Cons:

No Parking

2026-05-28 • via Nuitee
H
Hany Farouk Mohamed Ahmed • couple • eg
7
2026-05-28 • via Nuitee
هند • couple • sa
1
2026-05-28 • via Nuitee