An Nguyen Boutique Hotel

Hotels
8.8 (564 reviews)
10 Hang Giay, Dong Xuan, Hoan Kiem , Hanoi , VN

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Free amenities
Cons:
Cleanliness issues
Limited views from some rooms

Categories

Cleanliness
7.26
Room wasn't very clean; large cockroach in bath and toilet had not been flushed.
Service
9.73
Owner is very sweet and provided many recommendations; staff was friendly and helpful.
Location
9.27
Conveniently located near train Street and in the Old Quarter.
Room Quality
8.22
The room was right size and clean, though some views were less appealing.
Amenities
9.25
Free amenities like washing machines, coffee, tea, and water were very appreciated.
Value for Money
8.71
Budget hotel with free washing, tea, coffee, and water adds good value.
Food and Beverage
8.76
Standard quality for this hotel tier.
Overall Experience
9.23
Overall, a very enjoyable stay with friendly service and nice amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:51

Property Description

Luxurious Accommodation
An Hotel in Hanoi offers a luxurious stay with free WiFi and air-conditioned rooms featuring modern amenities like flat-screen TVs and en suite bathrooms. Some rooms even offer stunning views, providing a truly memorable experience.

Convenient Services
Guests can benefit from a 24-hour front desk, luggage storage, and concierge services at An Hotel. The staff is always ready to assist with travel arrangements, tours, and transportation bookings. Airport transfers and shuttle services can also be easily arranged for a hassle-free stay.

Prime Location
Located just a short distance from Dong Xuan Market, Old City Gate, and Hoan Kiem Lake, An Hotel provides easy access to popular attractions in Hanoi. Explore the city with ease and return to a comfortable retreat at the end of the day.

Book your stay at An Hotel for a memorable and convenient experience in Hanoi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 564 reviews
Cleanliness: 7.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
B
Bohari • solo_traveller • my
9
Pros:

The staff and facilities

Cons:

Nothing

2026-10-30 • via Nuitee
K
Khanh • couple • gb
9
2026-10-29 • via Nuitee
H
HSIU CHI • solo_traveller • tw
8
Pros:

旅館的地理位置不錯還蠻方便的，但感覺設備房間有稍微比較老舊一點。

2026-10-28 • via Nuitee
T
Thu • extended_group • vn
10
2026-10-27 • via Nuitee
S
Senuree • extended_group • lk
9
Pros:

Had a great stay! Front office staff was friendly and lovely.
Room was spacious and clean. With a communal area on the top most floor. Great location as well.
Overall a great stay and would definitely recommend

2026-10-26 • via Nuitee
J
Jackson • extended_group • us
10
Perfect stay for Hanoi Old Quarter! Stayed for 4 nights, staff and value was exceptional!
Pros:

Perfect facilities! Staff were always so friendly, especially our guy who worked the night shifts. Always greeted us before and after our nights out and was very kind. We were grateful to have a larger room and nicer shower than previous hotels!

Cons:

The washer/dryer didn’t seem to work great. The washer left some oil stains (dark oil circles) on our clothing that wouldn’t come out. Also, our toilet would occasionally stop filling up with water and turn unable to flush. This happened every day multiple times, so we had to use the upstairs bathroom. Told front desk staff about it, and they told us they would take a look at it and try to fix it. We never heard back from them regarding the issue, but it continued to happen. Overall, not a huge problem, but would have been nice to hear an update from the staff!

2026-10-23 • via Nuitee
H
Huyền • couple • vn
10
2026-10-15 • via Nuitee
K
Kendall • extended_group • sg
9
2026-10-13 • via Nuitee
A
Arman • solo_traveller • dk
9
2026-10-09 • via Nuitee
L
Le • extended_group • vn
8
vị trí thuận lợi tiện di chuyển
Pros:

phòng sạch sẽ, đặc biệt là nhà vệ sinh

Cons:

phòng có cửa sổ hơi bé nên hơi thiếu ánh sáng tự nhiên

2026-09-18 • via Nuitee
M
Mohamad Hazwan • family_with_children • my
9
Good stay in Hanoi
Pros:

Clean and staff isnsuper friendly

Cons:

Nothing

2026-09-09 • via Nuitee
N
Nyayu Nawal • solo_traveller • id
9
Pros:

I really liked the convenient location, spacious and comfortable room, and the genuinely warm and helpful staff. I also loved the shared facilities on the 7th floor — the free laundry, kitchen, complimentary coffee and tea, and even the small billiard table. Such thoughtful little touches that made our stay in Hanoi really easy and enjoyable.

Cons:

The only thing I wasn’t particularly comfortable with was the bathtub, as it felt a little slippery and not quite sturdy. It would be great if this could be improved for better safety and comfort.

2026-09-03 • via Nuitee
M
Minh Trong • family_with_children • vn
10
2026-09-03 • via Nuitee
J
Jim Mark • couple • ae
10
It’s fine
Pros:

Neat and clean

Cons:

Nothing

2026-09-03 • via Nuitee
I
Igor • solo_traveller • rs
10
2026-09-02 • via Nuitee
H
Hannah • couple • au
10
2026-08-27 • via Nuitee
S
Schurmans • family_with_children • be
9
een aangename kamer, steeds proper zodat je even volledig kan ontspannen in het drukke Hanoi
Pros:

de netheid en grootte van de kamer

Cons:

niets

2026-08-21 • via Nuitee
M
mister K • solo_traveller • fr
10
Pros:

Le personnel amical et professionnel et surtout l emplacement central

2026-08-19 • via Nuitee
O
Olivia • couple • de
10
Optimal
Pros:

Das Hotel ist wirklich genau wie auf den Bildern und hat ein super Personal. Die Lage ist top und das Zimmer war auch sehr groß und sauber.

2026-08-18 • via Nuitee
T
Trọng Ân • solo_traveller • vn
10
Pros:

The location was great, the room was spacious, and the bathroom was also very spacious with a bathtub, which was a great bonus. I really liked having access to the rooftop and free self-service laundry facilities. The room rate was very reasonable for what was offered, and I also appreciated the complimentary drinking water and snacks. The reception staff were very polite, friendly, and always willing to help whenever needed.

Cons:

The room was not well soundproofed, and the noise from outside was quite loud, which affected my sleep. Also, a few towels had an unpleasant smell and could be checked and replaced more regularly. However, these were only minor issues, and overall, I had a very good experience and was satisfied with my stay.

2026-08-14 • via Nuitee