Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Very friendly and attentive staff (reception, housekeeping, bellhop)
Rooms are spacious, comfortable and well equipped
Extremely clean and well maintained
Excellent, varied breakfast and good restaurant meals
Attractive hotel decor, pleasant hall and ambiance
Pool and jacuzzi praised, good public facilities
Special touches (anniversary champagne, attention to detail)
Good location for visiting La Laguna and northwest Tenerife
Cons:
No pool bar or sunshades/umbrellas reported
Lack of dedicated pool supervision; incidents with minors/alcohol mentioned
Some rooms with views of construction/parking
Narrow street in front of hotel makes luggage unloading less convenient
One guest found pillows too firm; minor room comfort preference
Only one bottle of water provided when two guests were present (suggested improvement)

Categories

Cleanliness
9.4
Multiple guests comment 'super limpio' and 'habitación espaciosa y limpia' — overall very high cleanliness and attention to detail.
Service
9.5
Very strong positive mentions of staff friendliness and helpfulness (Pablo, Fran, housekeeping, reception); attentive service and special gestures (anniversary champagne). Minor operational suggestions (pool supervision).
Location
9.2
Described as 'ubicación excepcional' and convenient for visiting the northwest and La Laguna; minor drawbacks noted (narrow street for luggage, some rooms facing a construction parking).
Room Quality
9.2
Rooms described as beautiful, spacious and well equipped (robes, coffee maker, shower supplies); beds comfortable though one guest found the pillows firmer than preferred.
Amenities
8.2
Pool, jacuzzi, gym and pleasant public spaces are praised, but guests noted no pool bar/umbrellas and suggested better pool supervision for minors/alcohol—some amenities expectations unmet.
Value for Money
9.1
Standard quality for this hotel tier (not explicitly discussed in reviews) — assigned target overall rating.
Food and Beverage
9.4
Repeated praise for varied and excellent breakfast and good evening meals; F&B described as delicious and well adapted to guests' tastes.
Overall Experience
8.8
Many reviewers describe an excellent, memorable stay with attentive staff and beautiful facilities; minor issues (views for some rooms, pool service/umbrellas, luggage unloading) slightly reduce a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 13:12

Property Description

Luxurious Stay in La Laguna Gran Hotel

Express Check-in & Check-out, Free WiFi, and More
Experience convenience with our express check-in and check-out services, stay connected with free WiFi, and enjoy a refreshing dip in our seasonal outdoor swimming pool.

Delicious Dining Options and Fitness Center
Indulge in culinary delights at our on-site restaurant, stay active at the fitness center, and unwind with a drink at the bar.

Comfortable Rooms and Bike-Friendly Amenities
Relax in well-equipped rooms featuring a flat-screen TV and a private bathroom. Explore the area on two wheels with our bike-friendly services.

Book your stay at La Laguna Gran Hotel now for a memorable experience in La Laguna!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Location

Guest Reviews

9.1
Based on 6666 reviews
Cleanliness: 9.4
Service: 9.5
Location: 9.2
Room Quality: 9.2
Amenities: 8.2
Value for Money: 9.1
Food and Beverage: 9.4
Overall Experience: 8.8
A
aurelio • solo_traveller • es
10
2026-09-19 • via Nuitee
L
Lara • couple • es
10
2026-09-19 • via Nuitee
E
Efren Arturo • solo_traveller • es
10
2026-09-18 • via Nuitee
P
Paula • couple • es
9
Pros:

El desayuno, la ubicación, la piscina, la estética del hotel

Cons:

Cuando fuimos el parking estaba en obras y tenías que perder bastante tiempo aparcado, es una zona complicada para aparcar sin parking

2026-09-18 • via Nuitee
C
Chico • solo_traveller • es
9
Pros:

La ubicación,el atendimiento,las instalaciones,...todo estuvo bien.

Cons:

Que no tuviera aparcamiento disponible.

2026-09-18 • via Nuitee
I
Isabel • solo_traveller • es
9
Pros:

La ubicación, el personal y la limpieza.

Cons:

No me agrado que tuviera bañera el baño, prefiero plato de ducha.

2026-09-17 • via Nuitee
C
Carolina • couple • es
9
Muy buena
Pros:

El hotel tiene un personal muy amable , las zonas comunes son muy bonitas ( con arquitectura propia de la isla ), la habitación era amplia. Todo muy limpio . El desayuno bastante correcto

Cons:

Nuestra habitación tenía dos camas juntas en vez de cama de matrimonio y era más incómodo . El colchón podría ser más cómodo y haber varios tipos de almohada

2026-09-17 • via Nuitee
S
Saul • solo_traveller • es
10
Pros:

Comodidad

2026-09-17 • via Nuitee
M
Mauro • solo_traveller • es
7
Cons:

No tiene aire acondicionado

2026-09-17 • via Nuitee
A
Abreu • couple • es
10
Inolvidable
Pros:

La tranquilidad

Cons:

Se podría mejorar las almohadas

2026-09-17 • via Nuitee
J
Jesus Angel • couple • es
9
2026-09-17 • via Nuitee
I
Ivan • couple • es
10
Pros:

Localización

Cons:

El restaurante que queríamos ir cerrado pero el del
Hotel muy bueno

2026-09-16 • via Nuitee
J
Jezabel • couple • es
10
2026-09-16 • via Nuitee
L
Lourdes • solo_traveller • es
10
2026-09-16 • via Nuitee
D
De Wolf • extended_group • be
9
Zeer mooi ingericht hotel! Prachtig en goed gelegen
2026-09-16 • via Nuitee
V
Verónica • solo_traveller • es
9
Pros:

Hotel muy bien ubicado. Habitación amplia y completa.
Piscina y solarium con vistas a la ciudad ideales.

2026-09-16 • via Nuitee
R
Rguez. Elvira • couple • es
10
Magnífico
Pros:

Todo

2026-09-15 • via Nuitee
P
patrick • couple • fr
10
Hotel exceptionnel très bien situé et accueil chaleureux
Pros:

Nous avons beaucoup apprécié notre séjour de trois nuits dans cet hôtel en août.
Il est particulièrement bien situé pour profiter du centre-ville. Le personnel est adorable et très attentif. La piscine sur le toit est incroyable avec une superbe vue sur les alentours.
Nous avons testé le petit déjeuner très bien et le restaurant qui a un menu très intéressant et de bonne qualité.
Merci à tous nous reviendrons avec plaisir

Cons:

De ne pas être resté une ou deux nuits de plus 😊

2026-09-15 • via Nuitee
C
Concepción • couple • es
10
Magnífico para pasar un tiempo de desconexión y relax
Pros:

La habitación

2026-09-15 • via Nuitee
S
Suarez Benitez • solo_traveller • es
10
2026-09-15 • via Nuitee