Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent location by the train station / great transport links
Spacious rooms
Friendly and welcoming staff (many reports)
Good breakfast variety and helpful breakfast staff
Comfortable beds
Convenient for centre and airport
Cons:
Poor and inconsistent cleanliness (hair, dirty tiles, uncleaned rooms)
Inconsistent / sometimes rude reception service; no room service in some cases
Weak water pressure in some bathrooms
Broken or poorly maintained room items (furniture, hairdryer, TV)
Dirty dishes/glasses at breakfast reported
Perceived as expensive for the quality; billing issues reported

Categories

Cleanliness
5.5
Multiple reviews report hair, dirty mirrors and tiles, uncleaned rooms and inconsistent housekeeping (guest had to request re-clean). Cleanliness is a clear weak point.
Service
8.7
Mixed but generally positive: several guests describe staff as lovely, friendly and courteous, while other reports note rude reception behaviour, no room service and inconsistent assistance. Overall service is good but inconsistent.
Location
10
Repeatedly praised as perfect in front of the train station with excellent transport links and very convenient position for centre/airport access.
Room Quality
9
Rooms are frequently described as spacious and comfortable with good beds, though isolated issues were reported (broken furniture, dust on bedside tables, small TV, occasional bedding/bed configuration problems).
Amenities
7
Amenities are limited in places: small gym, TV without streaming apps, broken hairdryer and sparse coffee/cup refills reported; functional but could be improved.
Value for Money
6.8
Several guests mention the hotel being expensive relative to its cleanliness and some service issues; value is seen as below expectation for the price by multiple reviewers.
Food and Beverage
9.5
Breakfast and breakfast staff receive strong praise (variety and friendly staff), though there are occasional reports of dirty dishes/plates at breakfast.
Overall Experience
9.9
Despite notable cleanliness and occasional service failures, many guests report a very pleasant stay due to location, room comfort and friendly staff and still recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Luxurious Accommodation in VEN Mixed-Use Complex

Unique Features and Amenities:

  • Enjoy 24/7 access to the casino and various facilities in the VEN building.
  • Each air-conditioned room comes with a flat-screen TV, private bathroom, and free WiFi.
  • Designed by renowned designer Karim Rashid, the hotel boasts 19 meeting rooms, a large ballroom, and breakout areas.

Convenient Services:

  • Parking garage available without reservation.
  • Bike hire service for exploring the city.
  • Proximity to Studio Westerpark and Anne Frank House for cultural experiences.

Unwind and Experience Amsterdam in Style at Park Inn by Radisson Amsterdam City West

Important information:

Please be informed that the hotel will check the validity of the credit card. If the credit card is proven to be invalid, you will be provided 24 hours to provide the hotel with a new valid credit card. The credit card holder must be present upon arrival with the credit card used for the booking.
The hotel only accepts credit card authorization forms and payments from travel agents and companies.

Please contact the Park Inn by Radisson Amsterdam City West directly if you would like to stay with more than two people in one room. Special requests are only guaranteed after confirmation from the hotel.

The Park Inn by Radisson Amsterdam City West is a cashless hotel and only accepts card and contactless payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.3
Based on 27434 reviews
Cleanliness: 5.5
Service: 8.7
Location: 10
Room Quality: 9
Amenities: 7
Value for Money: 6.8
Food and Beverage: 9.5
Overall Experience: 9.9
H
Hassan • couple • sa
6
Pros:

فريق العمل رائع

Cons:

صعب الدخول اصحاب الكراسي المتحركة

2026-10-31 • via Nuitee
D
Dolgetta • couple • it
10
2026-10-31 • via Nuitee
T
Terry • family_with_children • us
9
2026-10-31 • via Nuitee
İrfan • extended_group • tr
8
2026-10-31 • via Nuitee
S
Selene • family_with_children • es
9
2026-10-31 • via Nuitee
C
Cameron • couple • gb
10
2026-10-31 • via Nuitee
M
Mahmoud • couple • eg
5
Its more like an appartment than hotel
Pros:

Rooms are big

Cons:

The hotel has no service at all
No room service
Even your luggage you have to take it
You have to to self check & at the end you go to the front desk

2026-10-31 • via Nuitee
رامي • couple • sa
10
2026-10-31 • via Nuitee
I
Ilse • family_with_children • at
10
2026-10-31 • via Nuitee
N
Nick • couple • nl
6
Prima hotel, maar moeten wat doen aan de waterdruk.
Pros:

Ontbijt was heerlijk en de locatie was top!

Cons:

Badkamer/douche was drama met een zacht miezerig straaltje water.

2026-10-31 • via Nuitee
B
Bethany • couple • gb
10
Fantastic
Pros:

Great location with excellent transport links nearby, very clean and welcoming

Cons:

The only downside was only one pillow, based on on the quality an extra pillow would have made the stay even more comfortable. However this is just my personal preference. Other than that could not fault the hotel!

2026-10-30 • via Nuitee
J
John • solo_traveller • au
8
2026-10-30 • via Nuitee
P
peker • family_with_children • tr
10
2026-10-30 • via Nuitee
C
CYNTHIA • solo_traveller • gb
2
Cons:

They need to work on their cleaning services

2026-10-30 • via Nuitee
C
Charlotte • couple • gb
10
2026-10-30 • via Nuitee
L
Lisa-Maria • solo_traveller • at
8
2026-10-30 • via Nuitee
B
beyhan. • family_with_children • de
10
2026-10-29 • via Nuitee
I
Ivana • couple • sk
10
2026-10-29 • via Nuitee
G
Giuseppe • couple • it
8
Buon soggiorno, albergo in posizione non centrale ma vicino alla stazione comoda per centrale e aeroporto.
Pros:

Stanza grande, varietà di servizi e cibo. Discrezione e cortesia dello staff.

Cons:

Asciugacapelli lesionato e pericoloso. Ho dovuto richiedere una stanza nuova perchè mi avevano dato due letti separati. Polvere sui comodini. Refill di tazze e caffè scarso. Un giorno non mi hanno pulito la stanza.

2026-10-29 • via Nuitee
A
Akash • family_with_children • nl
7
2026-10-29 • via Nuitee