Hotel Narvil Conference & Spa

Hotels
8.9 (2423 reviews)
ul. Czesława Miłosza 14A , Serock , pl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Good amenities
High-quality food
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
8.04
Issues with cleanliness noted, such as mold on carpet and hair found in room.
Service
9.01
Service quality varied; some issues reported, but generally helpful.
Location
9.55
Well-located hotel in a green area, favorable reviews on location.
Room Quality
8.5
Rooms described as spacious but some deficiencies noted.
Amenities
9.03
Good amenities such as pool and spa; minor complaints about the size of the pool.
Value for Money
8.49
Some reviews mentioned it not being worth the price, but others highlighted good value.
Food and Beverage
9.04
Food quality rated highly; some complaints about specific restaurant experiences.
Overall Experience
9.51
Most guests enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:38

Property Description

Modern Interiors Inspired by Nature
Hotel Narvil Conference & Spa offers a unique blend of modern interiors inspired by water and the forest, creating a tranquil atmosphere for guests to unwind and relax.

Extensive Spa and Sports Facilities
Guests can indulge in a wide range of spa treatments at the Niagara Spa, enjoy sports activities like tennis and squash, or take a dip in the impressive swimming pool. The hotel caters to both relaxation and fitness enthusiasts.

Family-Friendly Entertainment
With professional animators at Club Narvilek organizing games and activities for younger guests, families can enjoy a fun-filled stay together at Hotel Narvil. There's something for everyone to create lasting memories.

Experience luxury and relaxation at Hotel Narvil Conference & Spa. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 2423 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.55
Room Quality: 8.5
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 9.51
E
Ewelina couple pl
10
Wyśmienity odpoczynek blisko natury
Pros:

Lokalizacja i wyposażenie hotelu

2026-08-15 via Nuitee
M
Mateusz couple pl
9
2026-08-15 via Nuitee
R
Rafał solo_traveller pl
10
2026-08-14 via Nuitee
B
Barbara family_with_children gb
8
Lovely family break
Pros:

Location, food and lovely staff. Comfy and clean room. The spa is great. We loved Aruana restaurant. Overall peaceful and lovely stay.

Cons:

I didn’t like that the hotel advertise to be great for kids. There was not much happening during the week. Kids menu was poor and when we asked for basic ham sandwich for my child they could not make it as it was lunchtime and breakfast staff has gone home. The riverside facilities were also closed during the week, no sunbeds by the river.

2026-08-14 via Nuitee
K
Krzysztof couple pl
7
2026-08-11 via Nuitee
W
Wojciech solo_traveller pl
9
ŚWIETNY POBYT WRACAM TAM CHĘTNIE
Pros:

Pokój był ok czysty wszystko mający. Parking z duża ilością miejsc. Super plaża bardzo dobrej jakości jedzenie typu fast food na plaży. Fajnie zagospodarowana w leżaki co się poprawiło vs tamten rok. Dobre jedzenie i drinki w restauracji. Bogate śniadania świeże soki i przygotowywane omlety oraz dobrej jakości produkty.

Cons:

Ciężko o miejsca w restauracji ala carte. Za mało kelnerów długi czas oczekiwania na obsługę jakieś 30 min czekałem aż ktoś podejdzie inni goście się denerwowali mimo że kelnerzy biegali to było ich po prostu za mało. Brak oświetlenia pod prysznicem.

2026-08-10 via Nuitee
M
MASTER family_with_children pl
7
Pros:

Basen, czystość, restauracja i obsługa na miarę 4 gwiazdek

Cons:

Pomijając że system TV z przed 15 lat, to i tak z powodu awarii anteny, cały pobyt bez TV.
Internet w pokoju makabrycznie wolny, pewnie z powodu fatalnego zasięgu WiFi.
W pokojach brak serwisu kawowego. Nie zrobisz sobie kawy czy herbaty.
Zasłony nie dają się szczelnie zasłonić a na łóżkach tylko po jednej poduszce, dlatego nie pośpisz komfortowo.
Na hotelowej plaży, permanentny zakaz kąpieli - ta informacja powinna być w ofercie!
Okazało się, że podczas pobytu sanepid wydał ostrzeżenie o skażeniu wody i zakazał kąpieli. Dowiedziałem się o tym będąc na plaży miejskiej. Tymczasem na plaży hotelowej małe dzieci taplają się w najlepsze a tu brak jakichkolwiek informacji o skażeniu wody, w hotelu nikt nic nie wie.

2026-08-10 via Nuitee
A
Aivars solo_traveller lv
10
2026-08-10 via Nuitee
F
frank couple gb
5
Peaceful but average hotel far too overpriced
Pros:

The location and area is very beautiful, on the lake
Nice for a peaceful few days on the water
The BBQ out by the lake was excellent

Cons:

Everything was far too expensive for Poland
Tennis for an hour over £20
Main meals in the restaurant were equivalent to £25, and not great either
Rooms quite dated

2026-08-09 via Nuitee
S
Serhii couple pl
10
2026-08-09 via Nuitee
M
Magdalena family_with_children pl
10
2026-08-08 via Nuitee
N
Natalia couple pl
10
2026-08-08 via Nuitee
M
Magdalena family_with_children pl
10
2026-08-08 via Nuitee
L
LILIANNA solo_traveller pl
10
2026-08-04 via Nuitee
B
Bartosz solo_traveller pl
3
2026-08-03 via Nuitee
A
Anna extended_group pl
10
Bardzo miły personel, czyste pokoje.
2026-08-02 via Nuitee
E
Elena family_with_children ru
8
Pros:

We stayed only for one night and could not evaluate the full infrastructure of the hotel. Very nice beach, clean river, wide enough, there are water sports. The restaurant has an excellent, rich breakfast, the a la carte restaurant is very tasty, the prices are moderate

Cons:

Lady from the the reception was very serious and didn’t smile. Servants in the restaurant a-la-cart didn’t speak English very well. There’re no drink water in the rooms. Very limit set of toiletries.

2026-07-24 via Nuitee
A
Anastasija family_with_children lt
7
Pros:

Location is nice, breakfast is fine as well

Cons:

The quality of service you get for the price of 200EUr or even 400EUR per night is absolutely unacceptable. Staff was not really able to speak English in most of the cases, and the service level was rather poor. Especially at the beach - a staff member Piotr working at the beach was extremely rude and unprofessional, he just kicked the beach chairs off us 2 times arguing the beach is closing sharply at 18:00 and there is absolutely no way we could stay on these poor chairs longer even when we mentioned we can bring the chairs ourselves to the point where they are stored. Very poor impression.

2026-07-23 via Nuitee
M
Michal couple pl
10
Pros:

lokalizacja , możliwość wycieczek rowerowych po pięknej okolicy , możliwość wypożyczenia kajaków ,rowerów wodnych itd
no śniadanie ,to jest prawdziwy sztos ,live cooking wybór dan , nie wspomnę o gofrach

2026-07-21 via Nuitee
P
Paulina solo_traveller pl
10
2026-07-21 via Nuitee