Hotel Nuevo Ara

Hotels
6.6 (966 reviews)
Juan XXIII, 3 , Cáceres , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Tour desk
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Allergy-free room
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Old and uncomfortable rooms
Lack of basic amenities

Categories

Cleanliness
4.61
Numerous mentions of cockroaches and unsatisfactory bathroom conditions indicate significant cleanliness issues.
Service
8.08
Mixed experiences with service; some found it friendly, but issues with reception and waiting times were noted.
Location
9.12
Multiple reviews highlight the good location of the hotel.
Room Quality
5.07
Rooms are described as old and in poor condition, with complaints about outdated furnishings.
Amenities
5.6
Amenities such as towels and bath items were lacking, contributing to a poor experience.
Value for Money
6.56
While some felt it offered good value due to low prices, the negative aspects highlighted significant discomfort.
Food and Beverage
6.61
No specific mentions of food or beverage quality; assumed standard for hotel tier.
Overall Experience
7.18
The overall sentiment reflects a combination of positives in location countered by serious issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:11

Property Description

Stylish Modern Rooms
Hotel Nueva Ara, just a 10-minute walk from Caceres Old Town, offers chic modern rooms with amenities like a TV, desk, wardrobe, and a private bathroom with complimentary toiletries.

Convenient Location
Surrounded by numerous restaurants and bars within a 5-minute walk, guests can easily explore the vibrant food scene of Caceres Old Town. Additionally, the city's bus and train stations are just a short 5-minute stroll away for easy transportation access.

Pet-Friendly and Nearby Attractions
At Hotel Nueva Ara, pets are welcome to stay for free, ensuring all family members can enjoy the trip. Don't forget to visit the UNESCO World Heritage Site of Caceres Old Town and consider taking a day trip to Badajoz, just an hour's drive away.

Book your stay at Hotel Nueva Ara now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 11 years old stay for free when using an existing bed.
    Children from 1 year old to 11 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.6
Based on 966 reviews
Cleanliness: 4.61
Service: 8.08
Location: 9.12
Room Quality: 5.07
Amenities: 5.6
Value for Money: 6.56
Food and Beverage: 6.61
Overall Experience: 7.18
T
Tania couple es
4
Suciedad e instalaciones viejas.
Pros:

Buena ubicación

Cons:

Suciedad y todo muy viejo

2026-05-30 via Nuitee
J
José Manuel solo_traveller es
10
2026-05-29 via Nuitee
A
ANTONIO solo_traveller es
4
2026-05-25 via Nuitee
P
Prieto reina solo_traveller es
1
2026-05-25 via Nuitee
C
Caricol Galan solo_traveller es
8
2026-05-24 via Nuitee
A
Alex solo_traveller es
6
2026-05-24 via Nuitee
L
Lucía couple es
1
No lo recomiendo
Pros:

La ubicación

Cons:

La cama y la almohada muy incómodas, la taza del ex estaba rota, no funcionaba la TV…

2026-05-24 via Nuitee
M
Molina solo_traveller es
7
2026-05-23 via Nuitee
P
Pedro Miguel solo_traveller es
7
Bueno
Pros:

Si

Cons:

Nada

2026-05-21 via Nuitee
J
Juan José couple es
7
Pros:

la ubicación y el personal

Cons:

precio calidad no se puede pedir mas

2026-05-18 via Nuitee
A
Ariadna family_with_children es
5
2026-05-18 via Nuitee
J
Javier couple es
1
2026-05-17 via Nuitee
J
JAVIER EDUARDO solo_traveller es
10
Pros:

Es un sitio perfecto para alojarse solo. Tiene todo lo básico, cerca del centro de Cáceres y de la estación de tren. Ideal para visitar la ciudad.

2026-05-17 via Nuitee
N
Noa solo_traveller es
7
Pros:

Está bien para lo que cuesta

Cons:

Se escucha todo de las otras habitaciones

2026-05-17 via Nuitee
M
Maria dolores solo_traveller es
6
Pros:

Los recepcionista muy majos en todo momento. Me cambiaron de habitación sin problema

Cons:

El hotel es muy viejo. Paredes con agujeros, cables sueltos, wc que pierde agua, toallas que no secan.
Dos trabajadoras barriendo el patio a las 15 de la tarde a gritos y risas molestando a otros huéspedes. Uno se quejó y ella les cotestaron que si quería tranquilidad se fueran a otro hotel...
En el sótano no hay wifi. La tele no tenía sintonizado los canales.
Le vendría bien un lavado de cara, sin duda.

2026-05-16 via Nuitee
M
Manuel couple es
5
2026-05-14 via Nuitee
M
Macarro García solo_traveller es
10
Pros:

La ubicación

Cons:

No nos dieron toallas para el baño

2026-05-12 via Nuitee
M
Mercedes couple es
5
Habitación en la mazmorra
Cons:

Le hace falta una reforma. Totalmente inaccesible. Muchas escaleras.

2026-05-10 via Nuitee
M
Marie Yvonne family_with_children es
5
Debería pasar la inspección para ver si ése sitio merece estar abierto NO APTO.
Pros:

El sitio dónde está es céntrico y nada más

Cons:

La casa u el hotel huele muy mal a humedad, los colchones están muy viejos y se te clavan los muelles, las mantas están muy viejas y huelen mal y las toallas viejas y cada una de cada color, no repetiré la experiencia de hospedarme ahí.

2026-05-10 via Nuitee
L
LEYRE solo_traveller es
8
2026-05-08 via Nuitee