The Bay Horse

Hotels
6.1 (521 reviews)
39 Bothwell Road , Hamilton , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Pets allowed
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Value for money
Clean and spacious rooms
Cons:
Noise from pub
Lack of cleanliness

Categories

Cleanliness
4.1
Numerous mentions of unclean areas, including dead spiders and stained linens.
Service
7.6
Staff were welcoming; however, some reviews indicated an unhelpful experience.
Location
7.1
Convenient location, but noise from nearby pub could be a problem.
Room Quality
5.1
Rooms described as basic with issues like slanted beds and loud noise.
Amenities
5.1
Limited amenities; missing items such as an iron and hairdryer.
Value for Money
7.6
Good value for clean, spacious rooms despite some drawbacks.
Food and Beverage
6.1
Food access requires crossing a busy road, but local dining available.
Overall Experience
6.1
Mixed experiences with clean rooms but many negative factors affect stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:20

Property Description

Charming Accommodation in Hamilton

Convenient Location: Situated just 15 km from popular attractions like Sir Chris Hoy Velodrome and Celtic Park, The Bay Horse offers easy access to key landmarks.

Comfortable Rooms: Each room at our hotel is equipped with essential amenities such as a desk, flat-screen TV, and a private bathroom, ensuring a cozy stay for all guests.

Free Parking and WiFi: Enjoy the convenience of free private parking and WiFi during your stay at The Bay Horse, making your visit hassle-free and enjoyable.

Book your stay at The Bay Horse now for a delightful and convenient experience in Hamilton.

Important information:

Please note the rooms at The Bay Horse are located above a public house, so guests may be affected by noise on a Friday and Saturday night up until 00:00.

Photo ID is reunited when check in which must include name and address. Payment is by card only and name on ID must match name on credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.1
Based on 521 reviews
Cleanliness: 4.1
Service: 7.6
Location: 7.1
Room Quality: 5.1
Amenities: 5.1
Value for Money: 7.6
Food and Beverage: 6.1
Overall Experience: 6.1
G
Giurca solo_traveller gb
5
Pros:

Was nice and clean

Cons:

Too much noise from the pub

2026-05-29 via Nuitee
P
Patricia solo_traveller gb
8
Pros:

Stayed a few times basic but clean and tidy, all you need just no sockets working in the room this morning
(24th may )

2026-05-24 via Nuitee
I
Ilie solo_traveller md
7
2026-05-22 via Nuitee
C
Caine solo_traveller gb
10
Excellent venue and very friendly staff!
Pros:

Although I had to cancel on the day of my visit, due to my event being cancelled. The hotel were excellent giving me a partial refund and great communication

Cons:

N/A

2026-05-15 via Nuitee
S
Sophie solo_traveller gb
8
Pros:

No hassle

Cons:

Nothing

2026-05-15 via Nuitee
L
LMP solo_traveller gb
5
Not what I expected
Pros:

This is well situated on the outskirts of Hamilton Town centre. Close to Hamilton West Rail Station. There are some decent restaurants nearby. It had a large bed and the bedding and towels were clean

Cons:

On arrival the place looked locked up. A staff member from the pub came out and said i would need to collect the key from a restaurant across the road. The staff member at the restaurant asked my name and handed me a key and said 'side of pub' and pointed back across the road. I managed to find the entrance through what appeared to be a grubby beer garden. I located my room on the first floor. The room was uninviting. I found a discarded (ie roughly bunched) duvet in the wardrobe, which was tilted precariously like the leaning Tower of Pisa and the hangers were sticky.
Despite there being 2 different sets of details to access the WiFi neither worked. I had a mobile hot-spot but the signal was still very poor.
The room was exceptionally hot (the towel rail in the bathroom was on with no way of turning it off) and I opened all of the windows but there was a lot of noise, people and vehicular, from outside and at one point someone started playing a drum.
I actually found the place a bit creepy.
There were 2 different sets of instructions about checking out.
No further interaction with any staff although there was a landline number provided.
I wouldn't book a room here again

2026-05-13 via Nuitee
G
Gary solo_traveller gb
9
Pros:

Good size clean room.

Cons:

Music from the pub underneath is very loud but only at the weekend. During the week was fine.

2026-05-13 via Nuitee
L
lyn couple gb
4
Don’t go!
Pros:

Utterly bizarre place! Arrived and had no obvious place to park, so double parked and popped inside. Very rude and unhelpful woman at bar, shrugged and said rooms have nothing to do with the pub. Go across to the Indian she states. Got keys from restaurant and returned, asking where to access room. Told it was round the side, again in a very unhelpful manner. Found the room, and to be honest for £59 it was fine. Clean and comfy beds, good shower. However, paper thin walls so not much sleep with folk watching TV after 1am and excitable folk on a birthday call at 8am on a Sunday. Will NEVER return here!

2026-05-10 via Nuitee
H
Helen solo_traveller gb
7
Pros:

Clean and comfortable

Cons:

On noisy road

2026-04-30 via Nuitee
L
Lee couple gb
10
Good
Pros:

Good location, parking and clean

2026-04-26 via Nuitee
A
Adam solo_traveller pl
2
Noc wprost z horroru
Cons:

Ostatnia sobotnia noc jak z koszmaru. Nie dość że muzyka w klubie na dole dudniła do późna, to potem impreza z głosną muzyka się przeniosła do pokoju obok i trwała do 8 rano. To jednak niż przy tym, że kilkakrotnie ktoś uderzał pięścią w drzwi do mojego pokoju i wzywał do otwarcia drzwi. Powiadomiłem personel o tym zajściu w poniedziałek rano przed check outem.

2026-04-23 via Nuitee
C
Chris solo_traveller ie
2
Very bad experience it wasn’t what I booked very bad place
Pros:

Everything it was up a lane way and it looked like a make shift place to stay it wasn’t what it looked like on booking.com

Cons:

Everything

2026-04-22 via Nuitee
F
Ferguson couple gb
8
Ideal for a stopover. Clean and comfortable
Pros:

Ideal for our overnight stay. Rooms were clean and nice and warm. Beds were also very comfortable

2026-04-19 via Nuitee
C
Chris solo_traveller gb
5
2026-04-12 via Nuitee
M
Mark couple gb
1
DISASTROUS - Not a good choice
Pros:

NOTHING

Cons:

I never got into the property. The parking is disgraceful & no instruction given to customers. Drove around three times as no indication where to park. The only car park visible when I later stopped was fenced so not accessible. I then wrongly thought I needed to park in the entrance before the venue where I proceeded to scrape my car badly. I reversed out pulled into the minute space where a young girl in a red car proceeded to park directly behind me on the main road. She made no time to converse with me but I think she was a member of staff. When you make a booking for The Bay Horse it seems appropriate to think parking is going to be provided. By this point the damage to my car made me so angry that I proceeded to go find alternative accommodation at expense.

2026-04-12 via Nuitee
G
greg solo_traveller gb
7
For a one night stay to save on money. Was well worth it. If you're happy with basic, this is value
Pros:

Clean and secure room. Furnished to basic standard. Bathroom was really clean and room was warm upon arrival. The noise from pub below was minimal but I knew i would be above a pub. Bed was comfy. Pillows and quilt were well washed and warm.

Cons:

My only gripe is that one of the windows doesn't seal properly and lets in traffic noise.

2026-04-03 via Nuitee
O
olubunmi solo_traveller gb
1
Never ever booking this place. Has nothing to do with the staff but I regretted booking the place same amount would have
Pros:

Easy to locate

Cons:

Dirty dirty dirty
Bathroom was filthy
Room was filthy

2026-03-30 via Nuitee
S
Sophie family_with_children gb
1
Social service housing here.
Pros:

Do not book to stay here!! Police in the building all night banging doors as it's a social service stay. Didn't sleep a wink bed was wet! Bathroom wasn't clean nothing was clean. Windows are terrible. The list goes on. Just let the social use it if I was you.

Cons:

None of it.

2026-03-16 via Nuitee
R
Rachael couple gb
7
Very good alternative to a hostel
Pros:

The beds were very comfortable, though two beds were pushed together and my plans I kept falling down the middle as they separated

Cons:

I didn’t like that they two single beds were pushed together to make a double and that they kept separating in the middle of the night, also there were no tea spoons to stir the tea

2026-03-16 via Nuitee
C
Chris solo_traveller gb
1
Absolutely diabolical place to stay, you'd wipe your feet on the way out.
Pros:

Absolutely nothing.

Cons:

Entrance had holes in stair carpet. Room was dirty, Skid marks in the toilet, Broken light fitting with wires showing, 2 single beds with dirty sheets on when it should have been a double bed.

2026-03-10 via Nuitee