Residence St Havel Prague Old Town

Hotels
9 (3130 reviews)
Havelska 500/25 , Prague , cz

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Airport shuttle
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious apartments
Cons:
Cleanliness issues
Lack of basic amenities
Wi-Fi connectivity problems

Categories

Cleanliness
8.09
Mixed feedback with mentions of dust and cleanliness issues.
Service
9.56
Generally positive with specific praise for help during the reservation process.
Location
10
Consistently praised for being in a great spot close to attractions.
Room Quality
8.6
Good quality but some rooms were smaller than expected, affecting overall perception.
Amenities
8.55
Basic amenities were lacking, but some apartments had good facilities.
Value for Money
8.58
Considered pricey by some guests, especially given the amenities offered.
Food and Beverage
9.04
Breakfast options were adequate and generally well-received.
Overall Experience
9.59
Positive experiences reported, with emphasis on location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:11

Property Description

Luxurious Accommodation
Residence St Havel Prague Old Town offers elegant units with modern amenities, including a fully equipped kitchen and a flat-screen TV. Enjoy the comfort of parquet floors and a private bathroom with a bidet.

Convenient Services
Indulge in a continental breakfast and take advantage of the bar, terrace, and room service for a relaxing stay. Stay connected with complimentary WiFi and explore the city with the bicycle rental service.

Prime Location
Situated just 0.2 km from Prague Astronomical Clock, with Old Town Square nearby, this hotel is perfect for exploring the historic charm of Prague. Book your stay at Residence St Havel Prague Old Town for an unforgettable experience.

Important information:

Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PRG

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3130 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
J
Joshua family_with_children us
4
2026-07-25 via Nuitee
E
Enrico solo_traveller de
9
2026-07-24 via Nuitee
R
Reuben DAVID family_with_children ae
10
Perfect location in an authentic, clean, modern-with-character apartment
Pros:

The style, cleanliness and location were top notch.

Cons:

We liked everything. There was a challenge with internet connectivity but the hotel is fixing this. No complaints, excellent.

2026-07-23 via Nuitee
H
Hakan solo_traveller tr
10
Pros:

Her yere çok yakındı. Odalarda her türlü imkan vardı. Bulaşık makinesi, ekmek kızartma makinesi, ütü, ütü masası,buzdolabı, kahve makinesi. Gerçekten herşey düşünülmüş. Tekrardan teşekkür ederiz

2026-07-23 via Nuitee
G
Gil extended_group il
5
מיקום מצוין אבל שירות לקוי ורמת בידוד ממש מטרידה
Pros:

המיקום היה מצוין! רמת המקום בכללי טובה מאד.

Cons:

החדר מאד מאד לא אטום לרעשים מבחוץ. הפריעו קולות רעשים מהבר שנמצא מתחת לחלון. זה ממש מטרד. לא ברור למה לא אוטמים עם חלונות איכותיים יותר.
המזגן לא עבד ולקח להם כמה ימים לקרוא לטכנאי לתקן (טענו שבשבת היה קשה למצוא טכנאי). לקח שלושה ימים עד שסידרו את זה. כמו כן לא ענו במהירות להודעות שכתבנו דרך בוקינג. טענו שזה לא מלון שיש בו קבלה זמינה. תשובה לא טובה....

2026-07-23 via Nuitee
R
rafael antonio couple es
7
2026-07-23 via Nuitee
T
talal extended_group sa
8
حظيت بأقامة جيدة وموقع مميز
Pros:

الموقع
الموقع
الموقع

Cons:

عدم وجود غسالة ملابس ، تاخير الدخول بحجة تنظيف الشقة

2026-07-22 via Nuitee
S
Sarit solo_traveller il
10
Pros:

The appartment is very big, the bed is comfortable and the location is superb.

Cons:

The shower heads' water pressure are not adjustable.

2026-07-22 via Nuitee
J
JOSEPH couple il
10
Best location and facilities!
Pros:

Perfect apartment in a perfect location

Cons:

Nothing...

2026-07-22 via Nuitee
_
_Grégory_ solo_traveller fr
10
Pros:

L'emplacement est exceptionnel, l'appartement spacieux et très beau.

2026-07-22 via Nuitee
Åsa family_with_children se
9
Mycket trevlig, tyst lägenhet med bra luftkonditionering i extremt centralt läge
Pros:

Modern lägenhet med bra air condition. Väldigt tyst fast det är så centralt. Tydliga instruktioner vid incheckning och kod istället för nyckel? Vilket var smidigt när man ville gå hem olika tider. Bekväma sängar.

2026-07-21 via Nuitee
P
Preda couple ro
10
2026-07-21 via Nuitee
D
Denia family_with_children us
5
Cons:

No access to wifi

2026-07-20 via Nuitee
I
Irem solo_traveller de
8
Pros:

Otelin konumu cok iyi. Tesis cok moderndi. Çalışanlar mesajlara oldukça hızlı cevap veriyor.

Cons:

Otel odamız beklediğimiz kadar temiz değildi.

2026-07-19 via Nuitee
G
Giuseppina extended_group gb
5
Accommodation is central but staff were unhelpful and not get accommodating
Pros:

Spacious and beds were comfortable

Cons:

I was unhappy that we had to pay for lockers to store our luggage for a couple of hours. As there were 4 of us we had to purchase 2 lockers for the day when we just needed to use them for a couple of hours. I also didn’t enjoy the breakfast which we paid extra for. There wasn’t much choice.

2026-07-19 via Nuitee
K
kübra family_with_children tr
10
Konforlu ve tertemiz bir tesis 🍀
Pros:

Tesis Pragtaki Old town bölgesinde bulunuyor, her yere yürüyerek ulaşabiliyorsunuz. Konumu harika. Tertemiz.Bizi küçük bir hediyeyle karşıladılar. Herkese tavsiye ediyorum

2026-07-19 via Nuitee
N
Nurullah solo_traveller tr
10
2026-07-19 via Nuitee
E
Elchin family_with_children az
8
2026-07-18 via Nuitee
E
Elchin family_with_children az
8
2026-07-18 via Nuitee
M
Mario family_with_children es
9
Situación inmejorable. Apartamento amplio y muy funcional para visitar Praga.
Pros:

Ubicación inmejorable. El portal parece algo escondido al estar en una calle estrecha pero es cómodo. Apartamento amplio, techos altos, cocina bastante completa. Baño completo con gel, papel higienico y toallas de sobra.Todo muy limpio.

Cons:

Estuvimos en unos días de mucho calor y quizás, ese fue uno de los motivos por el que varios días olían bastante las cañerías del baño. Por momentos, olor bastante nauseabundo.
Entrar a partir de las 15:00 y salir a las 10:00 sabemos que es una práctica ya, por desgracia, habitual pero un detalle muy feo es que te cobren por dejar las maletas en unas taquillas. La taquilla grande, 10€. Tuvimos que dejarla dos horas hasta la salida al aeropuerto. Creo que ensucia bastante la experiencia, sobre todo por el precio en temporada alta.

2026-07-17 via Nuitee