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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Airport shuttle
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Tour desk
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Soundproof rooms
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Ironing service
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Dry cleaning
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Diving
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Packed lunches
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Snorkelling
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Spa/wellness center
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Babysitting/child services
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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Lockers
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Vending machine - drinks
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Public transport tickets
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Public Bath
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Kids' pool
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Themed dinner nights
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Uptown Hoi An Hotel & Spa offers air-conditioned rooms with modern amenities including a flat-screen TV, minibar, and private bathroom. Guests can enjoy the comfort of bed linen and towels provided in each room.
Delicious Dining Options
Indulge in a daily breakfast with buffet, continental, or American options at the hotel's restaurant, which also serves delectable local cuisine. Vegetarian and vegan dishes are available upon request for a diverse culinary experience.
Convenient Facilities and Services
Enjoy complimentary bikes for exploring the area, relax by the outdoor swimming pool, or opt for a soothing spa treatment. With a 24-hour front desk, airport transfers, and free WiFi, Uptown Hoi An Hotel & Spa ensures a seamless and enjoyable stay.
Book your stay now at Uptown Hoi An Hotel & Spa for a memorable experience in Hoi An!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Schon recht in die Jahre gekommen
Bilder teilweise nicht mehr passend, bzw beschönigend
Staff, staff, staff! location, very comfortable,
Nothing
The staff were very nice and helpful. The place is also located in a neat area.
The food provided as breakfast is average. Difficult for vegetarians.
Well located within easy walking distance to old town Hoi An. Good value, the roof top pool was good.
Staff were very friendly and helpful. Walking back to the hotel at night was easy and felt safe.
I did not have breakfast so unsure about that.
I did not like the hotel key card entry system which switches the power off when you leave.
Air conditioning could have been better. I had it on the lowest temperature, yet it struggled during the day to keep room cool. The weather was mild when I visited in October 2026 so I could tolerate this, but I would have expected better if I visited at a warmer time of year.
I arrived at the Hotel grumpy and feeling unwell, complained about some very minor silly detail and went to bed. Next day I realised I was not in a good way and stayed in bed. Well, here is the real beauty of this Hotel...the staff are OUTSTANDING! One of my group must have mentioned I was ill and next minute an angel by the name of Nhan was standing by my bed with a cup of ginger, lemon and honey tea (delicious). She put her hand on my forehead and asked if I wanted hospital. No I said, so she set about getting her own blend of oil and massaged the heck out of me. Felt a bit less like death warmed up and slept. Next day, same thing, "hospital?", No! so more ginger tea more massage, more sleep. She was SO KIND. All the staff were. By day 4 I relented and went to hospital (nice and close to hotel fyi) and got the appropriate help (they were amazing too) and went back to hugs and warm smiles from Nhan. When we left; the photo below was the last thing I saw as we pulled away - in far better shape than we arrived. Thank you Nhan and your wonderful staff!
The fact I was grumpy when I arrived. I was the only thing that could have been better.
Location was excellent and the staff very helpful
Rooftop pool for mid-afternoon swims was awesome
Little dated but very tidy
Super friendly and helpful staff. Great room. Good bed. Fine Vietnamees breakfast.
Merci a Chi Sue pour ses conseils, ses recommandations et sa disponibilité pour nous accompagner durant tout le séjour. Tout le staff est souriant et bienveillant
Hotel bien situé, chambres confortables et spacieuses
Geweldig ontbijt buffet, elke dag wat anders behalve de vaste dingetjes (rijst, broodjes etc.) Heerlijke kamer met een goed werkende airco. Vriendelijkste personeel wat we gehad hebben in Vietnam!
Era in un’ottima posizione, lo staff era super disponibile, presente ma discreto, il Wi-Fi funzionava abbastanza bene, la pulizia era impeccabile e la stanza veniva rifatta quotidianamente
super friendly staff who made us feel at home and were very professional and helpful. The pool was a great place to relax, especially in the evening. Location just north of the old town was really good too. Rooms were a nice size.
Decor is never quite as good as the photos…
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