Uptown Hoi An Hotel & Spa

Hotels
9 (1244 reviews)
209 Ly Thuong Kiet , Hoi An , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Issues with cleanliness
Potential noise from streets

Categories

Cleanliness
7.89
Some reviews noted cleanliness issues, particularly in the bathrooms.
Service
9.86
Numerous positive mentions regarding the friendliness and helpfulness of the staff.
Location
8.9
Generally good location, especially beneficial during floods, but slightly away from the center.
Room Quality
8.35
Rooms described as clean and spacious, but some were noted as worn.
Amenities
9.38
Good amenities including a pool, bikes for free use, and a nice breakfast.
Value for Money
9.34
Guests appreciated the value relative to services offered.
Food and Beverage
8.89
Breakfast received high praise, though some stated choices were limited.
Overall Experience
9.36
Overall very positive experiences reported, with guests likely to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:15

Property Description

Luxurious Accommodation
Uptown Hoi An Hotel & Spa offers air-conditioned rooms with modern amenities including a flat-screen TV, minibar, and private bathroom. Guests can enjoy the comfort of bed linen and towels provided in each room.

Delicious Dining Options
Indulge in a daily breakfast with buffet, continental, or American options at the hotel's restaurant, which also serves delectable local cuisine. Vegetarian and vegan dishes are available upon request for a diverse culinary experience.

Convenient Facilities and Services
Enjoy complimentary bikes for exploring the area, relax by the outdoor swimming pool, or opt for a soothing spa treatment. With a 24-hour front desk, airport transfers, and free WiFi, Uptown Hoi An Hotel & Spa ensures a seamless and enjoyable stay.

Book your stay now at Uptown Hoi An Hotel & Spa for a memorable experience in Hoi An!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for VND 600,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1244 reviews
Cleanliness: 7.89
Service: 9.86
Location: 8.9
Room Quality: 8.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
I
Imaan • family_with_children • fr
8
Emplacement ok petit dej correcte piscine petite
Pros:

Le personnel très gentil et agréable.
À votre disposition

Cons:

Le ménage dans les chambres est très moyen

2026-07-22 • via Nuitee
S
Simone Handberg • couple • dk
10
Pros:

Virkelig venligt personale, som er super hjælpsomme og imødekommende. Meget god morgenmad. Man kunne låne hotellets cykler uden ekstra betaling. God placering ift. at udforske byen.

2026-07-22 • via Nuitee
F
Fanny • family_with_children • ch
10
2026-07-22 • via Nuitee
A
Anne • solo_traveller • nz
10
Mark & Anne New Zealand
Pros:

Our stay here was excellent, The staff are superfriendly and happy to help sort out any issues you may have. Our room was very good and the breakfasts excellent with a variety of local fruits as well as western food. Location was perfect for us, away from the noisy crowds but only 10min walk into the old town. Found some very nice restaurants and cafe's close by if you dont want to walk.
We would choose this hotel again for sure.

Cons:

Nothing, all good.

2026-07-21 • via Nuitee
S
Shogo • solo_traveller • jp
9
Pros:

スタッフの方が一つの家族みたいで、とてもフレンドリーで、僕が少し困っただけでも気づいてすぐに対応してもらいました。とても気配りが細かく優しかったです。

Cons:

設備は少し古いかも

2026-07-21 • via Nuitee
A
Ambra • couple • it
10
Excellent stay!
Pros:

The room was clean and spacious, with a private balcony that came in handy to dry clothes/shoes. The bathroom was big and well mantained. The staff was always extremely helpful and always available for anything. The rooftop pool was an incredible perk, we spent any free moment enjoying its refreshing water.

Cons:

Everything was great.

2026-07-20 • via Nuitee
E
Elodie • family_with_children • re
10
Agréable , avec un personnel aux petits soins
Pros:

Le personnel était super gentil agréable à l’écoute de nos demandes .
La chambre était bien et le petit dej super

Cons:

Ne pas prendre les chambres côté route car très bruyant

2026-07-19 • via Nuitee
A
Aik Tee • solo_traveller • sg
9
Good location and warm staffs
Pros:

Staffs were warm and friendly

Cons:

Nil

2026-07-18 • via Nuitee
K
Kieu Oanh • extended_group • vn
8
Pros:

Vị trí trung tâm, tiện di chuyển tới các điểm tham quan du lịch

2026-07-17 • via Nuitee
J
Josefsson • couple • se
10
Pros:

Ett mycket prisvärt hotell. Personalen helt fantastiska. Vi fick toppenbra hjälp med att boka privat bil till BanaHill(åk dit!). Vi valde att bo på kort gångavstånd från gamla stan,enkelt att ta sig hem sent på kvällen. Vi lånade cyklar till stranden,tar ca 10 min. Frukosten var klart godkänd

2026-07-16 • via Nuitee
Q
Quynh Huong • extended_group • vn
7
2026-07-16 • via Nuitee
Y
yvano • extended_group • fr
10
2026-07-15 • via Nuitee
S
Sankarlal • family_with_children • in
7
It was ok.
Pros:

Great location

Cons:

Nothing

2026-07-15 • via Nuitee
M
Mark • solo_traveller • nz
10
Pros:

Great location, clean and decent pool. Service was excellent.

Cons:

Nothing

2026-07-14 • via Nuitee
F
Faith • solo_traveller • ph
10
Pros:

Its near the town center and staff were very friendly and accomodating with our needs.

Cons:

None

2026-07-13 • via Nuitee
F
Franck • couple • fr
10
Séjour très agréable, personnel attentionné.
Pros:

Excellents services et bon rapport qualité-prix.

2026-07-13 • via Nuitee
L
Lynette • solo_traveller • au
10
Pros:

Lovely staff, nice breakfast, lifts, location. Great value for money.

2026-07-12 • via Nuitee
F
Faunier • solo_traveller • es
10
Pros:

El desayuno y la piscina

Cons:

Pedí una cama grande con bañera y tuve dos camas normales que juntaron y bañera. Intente cambiar d e habitación a una cama grande de verdad pero no tenia bañera. Así que me quedé en mi habitación de bañera con dos camas normales.

2026-07-10 • via Nuitee
N
Nicole • couple • au
7
2026-07-10 • via Nuitee
I
Iman • solo_traveller • es
10
2026-07-08 • via Nuitee