Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Inconsistent room cleaning
Limited food options
Old TV technology

Categories

Cleanliness
7.9
Some issues with room cleaning noted, but maintained standard quality.
Service
9.4
Friendly and helpful staff were noted to accommodate requests.
Location
9.4
Convenient location with easy access to nearby amenities.
Room Quality
8.4
Rooms spacious but had some complaints regarding specific furniture.
Amenities
8.4
Good amenities like a swimming pool, but some suggested improvements.
Value for Money
8.9
Overall good value, considering the positives outweigh the negatives.
Food and Beverage
7.4
No onsite breakfast options mentioned; lacked some basic kitchenware.
Overall Experience
9
Overall a great stay with some minor issues that didn't overshadow enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:11

Property Description

Prime Location

Located just steps away from Rainbow Skywalk at Komtar, The Granite Luxury Hotel is a convenient choice for travelers wanting to explore George Town. Guests can easily access nearby attractions such as 1st Avenue Penang and Komtar Tower.

Luxurious Accommodations

The hotel offers a range of elegantly furnished rooms and suites, ideal for a variety of travelers. Enjoy modern amenities such as free WiFi, flat-screen TVs, and comfortable seating areas, making your stay both relaxing and enjoyable.

Business and Leisure

Whether you're in town for work or leisure, The Granite Luxury Hotel caters to all your needs. With meeting facilities, a business center, and a fitness center on-site, guests can seamlessly balance work and relaxation during their stay.

To experience luxury and convenience in the heart of George Town, book your stay at The Granite Luxury Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian ID or a valid permanent resident's pr card are exempted.

Please note that the use of the sofa bed will incur an additional fee of RM 60 per room per night.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3069 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 9
W
Wan Hsin family_with_children tw
9
Pros:

地點離巴士站很近,交通方便。離Gama Supermarket步行約5分鐘採買方便。離汕頭街夜市也很近。服務人員友善,房間很寬敞,還有小客廳與餐桌可休息,床偏軟但可接受,整體來說十分滿意這次的住宿體驗。

Cons:

小缺點是外面是大馬路,即使住8樓還是聽得到車流聲,但晚上11點過後就會安靜些。以及沒有附早餐所以要自己處理,但對於檳城這個美食之都是沒有問題的。

2026-07-25 via Nuitee
S
SHAIMI solo_traveller fr
8
2026-07-24 via Nuitee
V
Vincent extended_group sg
9
2026-07-23 via Nuitee
S
SandervV solo_traveller nl
8
Pros:

Leuk hotel vrij centraal in Georgetown. Ligt een beetje vreemd, maar wel goed bereikbaar. Hotel heeft zwembad enn rooftopbar, maar geen ontbijt. Dat is in Georgetown niet zo'n groot probleem.

Kamers zijn schoon en ruim. Goede douche en bedden. Wij hadden een appartement met 2 slaapkamers, handig als je met pubers op reis bent. Ook twee badkamers, wat het nog fijner maakt.

Cons:

Beetje vreemde opzet van het hotel, twee torens, parkeergarage en restaurant, het is allemaal wat vreemd opgezet. Op zich geen probleem.

2026-07-23 via Nuitee
W
Wilson couple nz
8
A comfortable pleasant stay with excellent staff, great access to historic areas.
Pros:

The housekeeping was excellent his name was Satar. He did a great job every day. Very central to Georgetown.

Cons:

A bit noisy at times, from other guests. But all in all not too bad. Shame no food available on site.

2026-07-23 via Nuitee
W
Wong extended_group sg
9
A Truly Memorable Stay at The Granite Luxury Hotel Penang Our recent stay at The Granite Luxury Hotel Penang was nothing
Pros:

Good location.

Cons:

The drop-off point for the Grab vehicle is not conducive at all. I reckon you can reconfigure the design and make improvement. The lift lobby area should be air-conditioned as the humidity in Penang is killing visitors.

2026-07-22 via Nuitee
W
Wong couple sg
9
A Truly Memorable Stay at The Granite Luxury Hotel Penang Our recent stay at The Granite Luxury Hotel Penang was nothing
Pros:

Good location albeit the drop-off point could be improved

Cons:

I like the suite with 2 rooms and 2 bathrooms.

2026-07-22 via Nuitee
C
Catherine extended_group sg
8
It meets our expectation of spending time together
Pros:

Ability to have all 4 of us in the unit

Cons:

The drop off area

2026-07-22 via Nuitee
P
Pee Hua solo_traveller sg
7
Pros:

Location was great, we were in walking distance to almost everywhere. The hotel didn't provide breakfast, so it was also great that they provided shuttle bus service to bring us to local food places for breakfast where we could continue exploring after.

The room we booked was also good that there's a separate living/dining area as we could put our baby to sleep at night and continue with our activities (lounging, dinner, etc.) after.

We used the swimming pool once in the afternoon and it was good that it wasn't crowded and we could have some fun with our baby.

Cons:

The unit we were given was right in front of the lift and facing the main road. This was not conducive when travelling with a baby, even though we did put in the remarks. We were on the fifth floor and could hear traffic and there were emergency vehicles (e.g. ambulance) going past almost every night.

We could also hear the prayer call every morning at 5am and 6am which sometimes woke our baby up.

Room was a bit tight to fit the cot in but we could make do with it.

2026-07-21 via Nuitee
L
Laura family_with_children nl
8
Fijn hotel, comfortabel maar gehorig
Pros:

Fijne ruime kamer met lekkere bedden. Goede housekeeping en vriendelijk personeel. Zwembad prima en fijn dat je drinkwater kunt tappen en er bv koffie en shampoo beschikbaar is. Leuke buurt met veel eetopties.

Cons:

Heel erg gehorig. Zowel van andere gasten, als van de straat als van de automatische parkeergarage die je hoort.

2026-07-20 via Nuitee
A
Adrenos solo_traveller es
9
Pros:

La atención del personal de recepción. Nos recomendaron muy bien para cenar un par de días.

Cons:

Tardaron bastante en lavarnos la ropa

2026-07-19 via Nuitee
H
Heny solo_traveller au
8
Pros:

Convenient location

Cons:

I saw insects crawling on tge bathroom floor.

2026-07-17 via Nuitee
P
Piek Wah solo_traveller my
4
2026-07-15 via Nuitee
X
Xiaoqi family_with_children au
5
Noise rooms with smelly aircons plus some rude staff
Pros:

Nice pool, but the hotel building has a major structure issue as the car park set up, is very slim and got same levels to the rooms and means all rooms on same side “enjoys” the noise from the car lifts from early morning 6:30 am till mid night. The rooms are in good size but all Air-conditioning smells, may need to clean the filters. Front desk staffs at nice but one of the luggage movers are rude, won’t gives to customers even to kids, almost hitting the kid and won’t give way while we getting off the lift, he still blocks the door of the narrow lift.

Cons:

The hotel building has a major structure issue as the car part set up is same levels to the rooms and means all rooms on same side “enjoys” the noise from the car lifts from early morning 6:30 am till mid night. The rooms are in good size but all Airconditioning smells, may need to clean the filters. Some staff (luggage movers) are rude that they won’t give way when using lift together with customers and block exit when kids getting on and off the lift.

2026-07-14 via Nuitee
T
Tdiddy1 couple us
10
Relaxing Stay, Great Location
Pros:

The Granite Luxury Hotel was a perfect place for our adventure in Georgetown. The Suite was very large with a living room and kitchen. The pool was fantastic, we enjoyed it everyday of our stay. Although we didn't have to interact with the front desk often, they were helpful with our requests. The staff members we met in the hotel were always friendly

Cons:

No complaints.

2026-07-14 via Nuitee
S
Stephanie family_with_children mt
10
Exceptional stay in George Town
Pros:

The hotel truly exceeded our expectations. Hotel staff are very attentive to detail and their service is impeccable from the moment you step for check in. Room was very spacious, great lightning and views with floor to ceiling windows and well air conditioned throughout.

Rooftop pool had good views of George Town and right infront The Top building. Hotel common areas including pool area were always clean and well mantained. They also have a self laundry service which is very well priced.

Hotel is located just a few minutes away from all attractions, main streets in George town while still being in a quiet area.

2026-07-14 via Nuitee
W
Wai Ming couple sg
10
Ayo Place Stay
Pros:

High Class Big Room convenient place

Cons:

The pick up always need get in to U turn

2026-07-11 via Nuitee
R
Ryan solo_traveller gb
8
Good place to stay
Pros:

Size of the room - had loads of space, big bathroom, bedroom, living area and kitchen. The rooftop pool is cool and worth a visit.
Room was cleaned as requested.
Bed was comfortable. Nice skyline view from the bed

Cons:

Location wasn't as close as I realised - around 10-15 mins walk to the centre. There is a good mall very close and easy to get a Grab to anywhere you need, very cheap in Penang.

2026-07-11 via Nuitee
M
Maria Jose family_with_children es
9
Estupendo
2026-07-10 via Nuitee
F
Fong Kin couple my
9
Pros:

Left my stuff in the hotel and staff assist in finding and returning it.

2026-07-08 via Nuitee