Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Inconsistent room cleaning
Limited food options
Old TV technology

Categories

Cleanliness
7.9
Some issues with room cleaning noted, but maintained standard quality.
Service
9.4
Friendly and helpful staff were noted to accommodate requests.
Location
9.4
Convenient location with easy access to nearby amenities.
Room Quality
8.4
Rooms spacious but had some complaints regarding specific furniture.
Amenities
8.4
Good amenities like a swimming pool, but some suggested improvements.
Value for Money
8.9
Overall good value, considering the positives outweigh the negatives.
Food and Beverage
7.4
No onsite breakfast options mentioned; lacked some basic kitchenware.
Overall Experience
9
Overall a great stay with some minor issues that didn't overshadow enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:11

Property Description

Prime Location

Located just steps away from Rainbow Skywalk at Komtar, The Granite Luxury Hotel is a convenient choice for travelers wanting to explore George Town. Guests can easily access nearby attractions such as 1st Avenue Penang and Komtar Tower.

Luxurious Accommodations

The hotel offers a range of elegantly furnished rooms and suites, ideal for a variety of travelers. Enjoy modern amenities such as free WiFi, flat-screen TVs, and comfortable seating areas, making your stay both relaxing and enjoyable.

Business and Leisure

Whether you're in town for work or leisure, The Granite Luxury Hotel caters to all your needs. With meeting facilities, a business center, and a fitness center on-site, guests can seamlessly balance work and relaxation during their stay.

To experience luxury and convenience in the heart of George Town, book your stay at The Granite Luxury Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian ID or a valid permanent resident's pr card are exempted.

Please note that the use of the sofa bed will incur an additional fee of RM 60 per room per night.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.6
Based on 3138 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 9
L
Lynn • solo_traveller • sg
9
Great stay
Pros:

Room was spacious. Shuttle service was helpful. Staff were attentive.

Cons:

Single beds were too small. At least a super single bed would have been good!

2026-09-19 • via Nuitee
F
Frank • family_with_children • de
8
Toller Aufenthalt
Pros:

Lage und Aussicht super. Toller Pool auf dem Dach. Kein Frühstück gebucht. 7eleven direkt nebenan.

2026-09-16 • via Nuitee
L
Lee • couple • my
10
Pros:

The location is very good like van shuttle service

2026-09-15 • via Nuitee
Q
Quyen Thao • couple • vn
10
2026-09-14 • via Nuitee
J
Judit • solo_traveller • es
8
2026-09-14 • via Nuitee
Y
youssef • couple • fr
10
2026-09-14 • via Nuitee
R
Ravindaran • solo_traveller • sg
10
Excellent staff team at Amazing Granite Hotel in Penang .
Pros:

Excellent hotel with an amazing staff team. Special mention must be made to 3 staff in particular. Joshua from the front office. Passionate and committed to provide the best service. Had a minor issue with our Aircon and he immediately settled it , though I mentioned that it can be done later . Security staff Viknesh . Always willing to go the extra mile to share about places of interest and popular eateries with the locals . A very informative gentleman. Housekeeping staff Saddham. He was just amazingly passionate about his job. He went out of his way to always check with us , if there was anything else that he could do to ensure the room was comfortable for us. These three gentlemen and in fact the entire team at The Granite Luxury hotel are ambassadors . Congratulations.

Cons:

NA

2026-09-13 • via Nuitee
M
Mariana • couple • au
9
Comfie and affordable stay worth of money
Pros:

Location close to the central, clean, and friendly staff, and there’s gym and swimming pool

Cons:

No breakfast available, but there’re lots of restaurant and cafe around

2026-09-12 • via Nuitee
N
Nick • family_with_children • gb
10
A superb hotel.
2026-09-12 • via Nuitee
R
RAJ KAMAL • couple • my
10
2026-09-11 • via Nuitee
B
Bowen • couple • au
10
Excellent
2026-09-09 • via Nuitee
S
Souaad • couple • fr
10
2026-09-08 • via Nuitee
T
talal • solo_traveller • au
1
2026-09-08 • via Nuitee
S
siti • couple • my
10
2026-09-06 • via Nuitee
C
Chrisie • family_with_children • ng
8
Satisfactory
Pros:

Location

Cons:

No catering services

2026-09-04 • via Nuitee
S
SITI NORLIZA • family_with_children • my
10
2026-09-03 • via Nuitee
A
Alexius • family_with_children • sg
9
Pros:

Location was fantastic, pool was fantastic, the room was fantastic overall.

Cons:

We had some issues with the bathroom tap and we called the concierge. They said they would send someone up but nobody came after 15mins. In the end, we had to resolve it ourselves.

2026-09-03 • via Nuitee
P
Paula • solo_traveller • es
9
Pros:

La habitación era muy espaciosa y bien equipada. Las camas muy cómodas y todo muy nuevo. También la zona de la piscina estaba muy bien.
La ubicación genial, cerca de todo.

Cons:

Quizá el aire acondicionado hacía un poco de ruido. Que no ofrecieran desayunos.

2026-09-01 • via Nuitee
Y
Yeong • couple • my
3
Not value for money. Will not recommend to others.
Cons:

Not really deserving a Luxury title.
Stayed in room 1303 (on 28-30/9)
1) Bedroom aircond was not cold only blowing moderate air out. After made complaint to receptionist, no improvement.
2) Acoustic and noise (ie toilet, kitchen flushing from above room can be heard clearly)..guess was due to no ceiling.

2026-09-01 • via Nuitee
N
Ngai • solo_traveller • hk
9
2026-08-31 • via Nuitee