H2O HOTEL

Hotels
9.2 (3228 reviews)
No. 366, Minghua Road , Kaohsiung , TW

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Room maintenance issues
Food service problems

Categories

Cleanliness
8.18
Some complaints about room issues and maintenance delays were noted.
Service
9.65
Most reviews praise the staff's friendly attitude and helpfulness.
Location
9.69
Convenient location noted for exploring the area and access to transportation.
Room Quality
9.14
Mixed comments about room conditions, but generally positive overall.
Amenities
8.67
Amenities mentioned positively, but some areas need improvement such as air conditioning.
Value for Money
9.97
Good value indicated, especially given the breakfast quality and service.
Food and Beverage
8.68
Breakfast quality praised, but some food service issues reported.
Overall Experience
9.65
Most guests had a positive experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:29

Property Description

Rooftop Swimming Pool and Fitness Centre
Enjoy a refreshing swim in our rooftop pool or keep up with your fitness routine in our well-equipped fitness centre.

Dining Options Galore
Indulge in a variety of culinary delights at our 3 on-site restaurants, serving Chinese classics, Western dishes, and more. Unwind with a drink at our Night Bar while taking in the city views.

Comfortable Rooms with City Views
Relax in our air-conditioned rooms offering picturesque views of the city or garden. Each room is equipped with modern amenities including a flat-screen TV, a work desk, and a luxurious bathroom with free toiletries and a bath tub.

Book your stay at H2O HOTEL now to experience luxury and convenience at its best.

Important information:

Please note that each guest room can accommodate maximum 1 extra guest. The extra person fee includes a quilt, futon, and breakfast. No extra bed can be provided, while a baby crib is possible upon advance request.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KHH

Location

Guest Reviews

9.2
Based on 3228 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.69
Room Quality: 9.14
Amenities: 8.67
Value for Money: 9.97
Food and Beverage: 8.68
Overall Experience: 9.65
李 • family_with_children • tw
10
Pros:

1.頂樓的酒吧變的很有特色,但空間有變小的感覺,需要好思考空間感的設計
2.晚餐西餐廳餐點變的沒有以前好吃了,演奏的人還是很高水準,現場演奏跟放音樂一樣

2026-10-31 • via Nuitee
芷萱 • couple • tw
10
2026-10-31 • via Nuitee
T
Thibaud • extended_group • tw
10
地點佳,服務好
2026-10-31 • via Nuitee
L
Li • couple • tw
7
2026-10-30 • via Nuitee
H
Hsieh • family_with_children • tw
6
Pros:

人員親切

Cons:

毛巾有臭味

2026-10-29 • via Nuitee
K
Kuan Yu • couple • tw
9
2026-10-29 • via Nuitee
W
WAN CHING • family_with_children • tw
10
Pros:

服務人員都很親切

2026-10-29 • via Nuitee
S
Shao wu Tang • family_with_children • tw
7
Cons:

早餐应改進,品項少没特色,单点部份一般每人限定一份很特殊。

2026-10-28 • via Nuitee
昕昀 • couple • tw
10
Pros:

櫃檯服務人員笑容可掬,給人非常親切的感覺,主動協助辦理行李寄放等服務,真的是很貼心的服務。

2026-10-28 • via Nuitee
筠媛 • couple • tw
8
2026-10-27 • via Nuitee
Y
Yen-Hui • family_with_children • tw
9
2026-10-27 • via Nuitee
怡芬 • couple • tw
9
2026-10-25 • via Nuitee
A
Alston • family_with_children • tw
10
2026-10-25 • via Nuitee
L
LEVI • extended_group • il
10
Five-Star Hospitality Is About People, Not Just Star
Pros:

Title: An Excellent Hotel, Made Truly Special by Its Outstanding Staff

As someone who stays in hotels quite frequently, I have learned that the newest or most luxurious properties do not necessarily provide the best hospitality. Very often, the real difference comes down to the people, and at this hotel, the staff are undoubtedly its greatest asset.

Location: The hotel is conveniently located, with easy access to public transportation and several places within walking distance. We found it to be an excellent base for exploring the area, making it easy and comfortable to get around.

Service: This is where the hotel truly shines. From the moment we were picked up at the train station by an exceptionally polite and courteous staff member, we felt genuinely welcome. The front desk team was consistently friendly, attentive, patient, and eager to help. What impressed us most was their sincere effort to make every guest’s experience as pleasant as possible.

I would especially like to recognize Diana from the breakfast restaurant. She was absolutely wonderful: kind, caring, patient, and always happy to explain things and make sure we had everything we needed. Her personal attention and genuine hospitality made a real difference to our stay.

Breakfast: Another major highlight. The selection is exceptionally generous and varied, with something for almost every taste. Calling it breakfast hardly does it justice. It feels much more like a full, indulgent brunch. Definitely one of the hotel’s strongest features.

Rooms: The rooms are not the newest or most contemporary we have experienced, and the design is somewhat dated. However, they are spacious, comfortable, practical, and perfectly pleasant to stay in. They certainly met our needs.

A thoughtful extra: We were pleasantly surprised to discover that the minibar was completely complimentary and replenished every day.

2026-10-23 • via Nuitee
K
Kuan Wei • couple • tw
10
2026-10-22 • via Nuitee
加淇 • family_with_children • tw
10
2026-10-21 • via Nuitee
雁婷 • couple • tw
9
2026-10-20 • via Nuitee
惠瑤 • couple • tw
10
一出電梯的空氣,有聞起來舒適的淡淡香氛,房間內感覺溫馨,讓人能夠放鬆
Pros:

房間乾淨舒適,床很好睡,安靜

2026-10-20 • via Nuitee
柏毅 • couple • tw
9
2026-10-19 • via Nuitee
Y
YUNG HSIEN • family_with_children • tw
10
2026-10-19 • via Nuitee