MOXY Frankfurt East

Hotels
Borealis Hotel Group
8.3 (3236 reviews)
Hanauer Landstrasse 162 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
clean
friendly staff
good breakfast
modern design
Cons:
poor amenities
some cold water issues
limited dining options nearby

Categories

Cleanliness
8.53
General sentiment from multiple reviews highlighting cleanliness and comfort.
Service
8.7
Staff described as friendly and accommodating, contributing positively to the service experience.
Location
8.34
Good location, although some reviewers noted it being slightly out of the main area.
Room Quality
7.99
Some complaints about aging furnishings; however, overall satisfaction was noted.
Amenities
7.52
Amenities noted as lacking, particularly room service and basic features.
Value for Money
8.58
Value for the price good, with a fair breakfast included.
Food and Beverage
8.43
Breakfast received positive comments, although some options were lacking.
Overall Experience
8.3
A generally positive experience with some minor issues that affected stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:41

Property Description

Modern Accommodation with Convenient Amenities
MOXY Frankfurt East, located in the Ostend district of Frankfurt am Main, offers stylish non-smoking rooms with essential amenities. Each room is equipped with air conditioning, soundproofing, and a flat-screen TV for entertainment. The private bathrooms include complimentary toiletries and a hair dryer for added convenience.

Relaxing Facilities and Services
Guests can unwind in the fitness centre, courtyard, terrace, or shared lounge available on-site. The 24-hour front desk ensures assistance anytime, while the bar serves a variety of dishes and drinks. A continental breakfast buffet awaits guests each morning for a delightful start to the day.

Prime Location for Exploring
Conveniently situated near popular landmarks, MOXY Frankfurt East provides easy access to key attractions like the city hall Römer, Cathedral of St. Bartholomew, and Hauptwache Square. With its proximity to Frankfurt Airport, this hotel is an ideal choice for travelers seeking comfort and accessibility.

Ready to experience a blend of comfort and convenience? Book your stay at MOXY Frankfurt East now!

Important information:

Children below the age of 13 years need to be accompanied by an adult. Children between the age of 13 and 15 years are required to show a written parental authorization upon arrival. The hotel will send the relevant form upon request.
When booking 10 rooms or more, different policies and additional supplements may apply.

A city tax of EUR 2 per person per day is payable locally for non-business trips.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 17 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 3236 reviews
Cleanliness: 8.53
Service: 8.7
Location: 8.34
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.58
Food and Beverage: 8.43
Overall Experience: 8.3
K
Kerstin family_with_children de
7
Pros:

Tischkicker im Foyer, ruhige Terasse

2026-07-04 via Nuitee
O
Oliver couple de
9
2026-07-04 via Nuitee
M
Maurice solo_traveller de
10
2026-07-03 via Nuitee
M
Mario solo_traveller de
5
Cons:

Beim Check-out hatte ich ausdrücklich um eine digitale Rechnung per E-Mail gebeten, da ich meine Buchhaltung komplett digital mache und Papierbelege auf Reisen schnell zerknittern oder verloren gehen. Leider wurde mir dann mitgeteilt, dass die Rechnung bereits ausgedruckt worden sei. Ich bat dennoch darum, sie mir zusätzlich per E-Mail zuzusenden, und habe die gedruckte Rechnung deshalb nicht mitgenommen. Leider ist die E-Mail bis heute nicht angekommen.

Der Kontakt mit dem Support war zwar freundlich, allerdings muss ich nun mehrere Tage auf die Rechnung warten und kann sie dadurch nicht mehr rechtzeitig in meinen Monatsabschluss aufnehmen. Für Geschäftsreisende ist das ziemlich unpraktisch und ärgerlich.

2026-07-02 via Nuitee
V
Vladimír solo_traveller cz
8
Pros:

Vše v pořádku

Cons:

Vysoký příplatek za snídaně

2026-07-02 via Nuitee
M
Markus extended_group de
9
2026-07-01 via Nuitee
L
Lies solo_traveller id
8
Superb
Pros:

The recepsionist when we checked in not very nice, she did not even smile. Not much help when our credit card is not working.
But the room is nice with AC!

Cons:

The recepsionist girl.

2026-07-01 via Nuitee
A
Andre solo_traveller de
8
2026-06-30 via Nuitee
D
Daniela solo_traveller de
9
2026-06-30 via Nuitee
M
Mark solo_traveller nl
8
Prima budget hotel
Pros:

Goed hotel met vriendelijk personeel. Mooie kamers en leuke bar/lounge.

Cons:

De zaterdagavond was er een Poolse standup comedy show in de bar. Deze was met microfoon en dus erg luid voor de andere gasten. Vervolgens komt de organisatie vd show vragen of wij zachter willen praten (als gast vh hotel) of ergens anders willen gaan zitten!?! De meeste bezoekers vd show verlieten na afloop het hotel en waren dus niet eens hotelgasten... Nog niet eerder meegemaakt in een hotel.

2026-06-29 via Nuitee
A
Andy on Tour couple de
8
2026-06-29 via Nuitee
K
Kevin extended_group ie
7
2026-06-29 via Nuitee
J
Johannes couple de
7
2026-06-29 via Nuitee
L
leon solo_traveller de
10
2026-06-28 via Nuitee
S
Sebastian couple de
9
Pros:

+ Personal
+ Sauberkeit
+ Frühstück

2026-06-28 via Nuitee
J
Jaime couple pr
10
2026-06-28 via Nuitee
A
Ali extended_group gb
8
2026-06-28 via Nuitee
E
Enrika couple dk
8
2026-06-28 via Nuitee
L
Lana couple ch
10
Pros:

Die Mitarbeiterinnen waren sehr freundlich und hilfsbereit. Außerdem war die Unterkunft insgesamt sauber.

Cons:

Da die Dusche keine Abtrennung bzw. Duschkabine hat, steht nach dem Duschen der gesamte Badezimmerboden unter Wasser. Das ist leider etwas unpraktisch.

2026-06-28 via Nuitee
H
Hauke solo_traveller de
7
2026-06-27 via Nuitee