Comfort Hotel ERA Tokyo Higashi Kanda

Hotels
•
Comfort
8.7 (4908 reviews)
Chiyoda-ku Higashi-Kanda 1-9-10 , Tokyo , JP
+81 3-3865-2611

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location near train/subway stations
Friendly, helpful staff
Good and varied breakfast
Clean rooms
Complimentary coffee and happy hour snacks/drinks
Luggage storage/lockers available
Comfortable beds in many rooms
Cons:
Rooms often reported as small/tight for two people
Some rooms lack bedside reading lights and have harsh/cold lighting
Occasional limited drink options during cocktail time (no beer)
Early check-out time (10:00) noted as inconvenient

Categories

Cleanliness
9
Rooms repeatedly described as clean and well maintained across multiple reviews (mentions in several languages and explicit statements like 'zimmer sauber', '房間很乾淨').
Service
9.4
Staff frequently praised as friendly, helpful and attentive (staff found lost money, 24h reception, staff making effort to communicate in English).
Location
9.3
Very strong location sentiment: close to train/subway stations, walkable to key sites, convenient for Narita direct train and near restaurants/convenience stores.
Room Quality
7.5
Mixed signals: several reviewers report rooms are very small for two (difficult bed layout), lighting and bedside light complaints; a few mention unusually spacious rooms and comfortable beds.
Amenities
8.9
Positive mentions of amenities: unlimited takeaway coffee, happy hour snacks/drinks, luggage storage/lockers, 24h reception and general comfortable fittings.
Value for Money
8.6
Generally seen as good value (explicit 'Preis Leistung top' and other favourable comments), though one comment notes check-out time earlier than expected which affects perceived value slightly.
Food and Beverage
8.8
Breakfast widely praised as varied and above average; evening snacks/happy hour appreciated though one reviewer noted lack of beer during cocktail time.
Overall Experience
8.1
Overall sentiment is positive with many recommending and planning to return, tempered by recurring issues with room size and some lighting/amenity details that pull the aggregate down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Modern Accommodation in Tokyo

Convenient Amenities: Enjoy a 24-hour front desk, free luggage storage, and complimentary WiFi in all rooms. The air-purifier, flat-screen TV, and safety deposit box in each room ensure a comfortable stay.

Comfortable Features: Relax with an in-room air purifier, nightwear, and a private bathroom with free toiletries. The laundry service and designated smoking area add convenience to your stay.

Delicious Dining and Nearby Attractions: Start your day with a Japanese and Western-style buffet breakfast. Explore dining options nearby or visit popular attractions like Ryogoku Kokugikan and Tokyo International Forum easily accessible from the hotel.

Book your stay at Comfort Hotel Tokyo Higashi Kanda for a modern and convenient experience in Tokyo.

Important information:

A breakfast surcharge of JPY 950 per child, per day applies for children aged 6–12 years.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

8.7
Based on 4908 reviews
Cleanliness: 9
Service: 9.4
Location: 9.3
Room Quality: 7.5
Amenities: 8.9
Value for Money: 8.6
Food and Beverage: 8.8
Overall Experience: 8.1
L
Lilija • family_with_children • de
8
2026-10-31 • via Nuitee
V
Vladyslav • couple • ua
10
Pros:

I liked everything. Special thanks to the staff, who found my money which I forgot, and noticed me.

2026-10-31 • via Nuitee
P
Patrick • extended_group • at
9
Enjoyed my holiday in Tokyo and definitely be staying in the hotel again
Pros:

Friendly and helpful staffs and nice location to train stations, convenient stores and restaurants 🤗

Cons:

Nothing I can remember

2026-10-31 • via Nuitee
R
Rémy • family_with_children • fr
9
Pros:

L'emplacement proche de plusieurs stations de métro, le personnel accueillant, le petit déjeuner varié.

Cons:

La chambre vraiment petite pour deux personnes sans aucune place pour ouvrir nos deux valises

2026-10-31 • via Nuitee
D
Dalva • family_with_children • il
10
2026-10-31 • via Nuitee
K
Karene • solo_traveller • au
9
Good location in a quite area of Tokyo within walking distance to metro stations
Pros:

Good mix of western and Japanese food for breakfast
The unlimited coffee with take away cups was great

Cons:

.

2026-10-31 • via Nuitee
C
CHIH HENG • solo_traveller • tw
9
2026-10-30 • via Nuitee
D
Daniela • family_with_children • ar
10
Pros:

We had an excellent experience! The room was comfortable and more spacious than most of the ones we had in Japan. Another aspect that we liked a lot was the location, very well connected to public transport (including a direct train to Narita airport from a station close by) and not far from most places we visited. The staff was friendly and the breakfast was good, and we also appreciated the possibility of using lockers for our luggage after check out. All in all, we can definitely recommend!

2026-10-30 • via Nuitee
R
Rafael • family_with_children • es
10
Opinión Hotel Comfort Era Higashi-Kanda
Pros:

La amabilidad del pesonal.

Cons:

Nada.

2026-10-30 • via Nuitee
K
Kath • extended_group • au
9
Quiet but convenient location in Tokyo.
Pros:

Located close to train and subway stations and walkable to other key sites. Comfortable beds and nice sized twin rooms. Very friendly and helpful staff. Short term luggage storage available too.

Cons:

Nothing.

2026-10-30 • via Nuitee
M
Marie • extended_group • se
8
Trevligt, Rent och fräscht hotell
Pros:

Trevlig personal och ganska nära kollektivtrafik

Cons:

Små rum

2026-10-29 • via Nuitee
L
László • family_with_children • hu
10
2026-10-29 • via Nuitee
C
Claudia • family_with_children • gb
8
2026-10-29 • via Nuitee
C
Christine • solo_traveller • at
10
Pros:

Freundliches, hilfsbereites Personal, komfortable Ausstattung, Happy Hour mit Getränken und Knabbereien.

2026-10-28 • via Nuitee
I
Ilan • couple • il
10
Very good hotel
Pros:

Very convenient room. Good location. Breakfast is good. Nice happy hour. Very kind staff.

2026-10-28 • via Nuitee
I
Ilan • couple • il
10
2026-10-28 • via Nuitee
Y
Yuou • couple • nl
9
2026-10-28 • via Nuitee
F
FOSOCU II • family_with_children • mx
9
2026-10-28 • via Nuitee
L
László • family_with_children • hu
10
2026-10-28 • via Nuitee
L
Luigi Amatore • extended_group • it
9
2026-10-27 • via Nuitee