Comfort Hotel ERA Tokyo Higashi Kanda

Hotels
Comfort
8.8 (4569 reviews)
Chiyoda-ku Higashi-Kanda 1-9-10 , Tokyo , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Polite staff
Good location
Comfy beds
Cons:
Small room size
Crowded breakfast space
Occasional cleanliness issues

Categories

Cleanliness
8.44
Several reviews mention that the hotel is clean, but some note issues with moldy smells in the bathroom.
Service
9.21
Many reviews highlight the polite and helpful nature of the staff, contributing positively to the experience.
Location
9.05
The location is frequently praised for its convenience and proximity to metro stations.
Room Quality
8.6
There are mixed feelings about room size, with some guests appreciating the spaciousness and others finding standard rooms small.
Amenities
8.73
Facilities like coin laundry and breakfast services were mentioned positively, though improvements are suggested.
Value for Money
8.79
Guests generally feel that the service and amenities offered good value for what they paid.
Food and Beverage
8.54
Breakfast received mixed reviews, with some enjoying it while others found it could be improved.
Overall Experience
9.01
Overall, guests express a strong inclination to recommend the hotel and would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:40

Property Description

Modern Accommodation in Tokyo

Convenient Amenities: Enjoy a 24-hour front desk, free luggage storage, and complimentary WiFi in all rooms. The air-purifier, flat-screen TV, and safety deposit box in each room ensure a comfortable stay.

Comfortable Features: Relax with an in-room air purifier, nightwear, and a private bathroom with free toiletries. The laundry service and designated smoking area add convenience to your stay.

Delicious Dining and Nearby Attractions: Start your day with a Japanese and Western-style buffet breakfast. Explore dining options nearby or visit popular attractions like Ryogoku Kokugikan and Tokyo International Forum easily accessible from the hotel.

Book your stay at Comfort Hotel Tokyo Higashi Kanda for a modern and convenient experience in Tokyo.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2060 per day.

Location

Guest Reviews

8.8
Based on 4569 reviews
Cleanliness: 8.44
Service: 9.21
Location: 9.05
Room Quality: 8.6
Amenities: 8.73
Value for Money: 8.79
Food and Beverage: 8.54
Overall Experience: 9.01
T
Tommaso extended_group it
10
Pros:

Tutto ok, stanza spaziosa rispetto alle altre per 2 persone

2026-05-30 via Nuitee
D
Daniela couple it
7
Discretamente bene staff gentile e disponibile la camera semplice
Pros:

Tranquillo

Cons:

Il bagno

2026-05-30 via Nuitee
G
Gamze couple tr
10
2026-05-30 via Nuitee
Y
Yuki family_with_children us
9
2026-05-29 via Nuitee
A
Akın family_with_children tr
10
2026-05-29 via Nuitee
W
Wojciech solo_traveller pl
9
Pros:

Przyjemny hotel, fajne udogodnienia, pokoje dość duże, a do tego wygodne łóżka.

2026-05-29 via Nuitee
F
Felicity couple de
9
Angenehm
Pros:

Aufmerksames Personal, was auch super in Englisch einen helfen kann. Laufweg zu JR Bakurocho ist angenehm, wenn man will nach Akihabara läuft man ca. 15 Minuten und Asakusabashi ist auch gut erreichbar zu Fuß. Man kommt also gut weg und hat verschiedene Möglichkeiten mit Metro oder JR zu seinen Zielen zu kommen.
Zimmer sind ausreichend ausgestattet und für unseren etwa 2 1/2 wöchigen Aufenthalt mehr als ausreichend.
Service wie die Lounge und Abends mit Bar war auch gut.

Cons:

Der Kühlschrank war jedoch relativ laut in der Nacht mit den Brummen. Mit ohrenstöpsel aber bestens ausblendbar.

2026-05-29 via Nuitee
C
Chun Tai couple tw
8
2026-05-28 via Nuitee
E
Elisa extended_group it
7
Tokyo a portata di mano
Pros:

Posizione ottima, metro che porta alle principali mete d visitare o snodi principali e linea diretta dall'aeroporto. Colazione abbondante e completa per tutti i gusti. Camera di dimensioni standard per il giappone, però completa e tutto sommato comoda

Cons:

Nulla da recriminare rispetto alle nostre esigenze

2026-05-28 via Nuitee
Y
Yanar family_with_children tr
10
Keyifli
Pros:

Konumu pek çok metro istasyonuna yürüyüş mesafesinde.Otobüs durakları çok yakınında .Otel güvenli ve temiz bir bölgede.Akhiberaya çok çok yakın yürüyerek gidebilirsiniz.Personel harika.Lobide çay, kahve ve ikramlar sınırsız .Sigara odası havadar.Köşe odalar büyük .Ara odalar ise bizim anlayışımıza göre küçük kalıyor.Temizlik mükemmel.Diğer şehirdeki otelinize valizlerinizi güvenle transfer ediyorlar.Bize hizmet veren değerli personele çok teşekkür ederiz.

2026-05-28 via Nuitee
Y
Yasmine family_with_children nl
9
Mijn eerste optie als ik in Tokyo moet verblijven.
2026-05-28 via Nuitee
S
Saksham couple de
9
Excellent Stay at Comfort Hotel Era - Top Notch Location
Pros:

The Location was excellent, just minutes walk from all the metro lines. You can go to Shinjuku, Asakusa, Ginza, Shibuya very easily. Room was comfortable, super clean and service was excellent

2026-05-28 via Nuitee
G
Gomes couple fr
9
Petite chambre cosy dans un très bon hôtel pour débuter le voyage !
Pros:

Personnel super accueillant. L’hôtel est facile d’accès et est à moins de 10 minutes à pied du métro. L’hôtel est très propre, nos serviettes ont été changés tous les jours et nos déchets jetés.

Cons:

Les rideaux ne sont pas totalement occultants, pour ceux qui n’aiment pas la lumière du jour, pensez à un masque pour le sommeil.
La chambre est assez petite mais ce n’est pas la faute de l’hôtel, il s’agissait de notre hôtel d’arrivée donc notre valise de taille moyenne pouvait se glisser sous le lit et nous permettre de circuler

2026-05-27 via Nuitee
D
Daniel extended_group ch
10
Pros:

Ein Super gutes Hotel mit gutem Preisleistung und nur 15 min zu Fuss von Akihabara entfernt .
Zudem ist das Personal sehr freundlich .

2026-05-27 via Nuitee
A
AKPINAR solo_traveller tr
10
Pros:

Güleryüzlü ve yardı sever personel, güzel kahvaltı...

2026-05-27 via Nuitee
M
Merve couple tr
8
Good option
Pros:

Employee, breakfast, cleaning service

Cons:

Would be good if the TV was smart or at least had several international channels and if not located next to bed (hard to watch)

2026-05-27 via Nuitee
A
Aylin solo_traveller tr
9
Çok Sevdik
Pros:

Öncelikle nasıl tanıtıldıysa öyleydi hatta birçok yönden az bile anlatılmış diyebilirim. Yorumları okuduğumda acaba demiştim ama hiç gerek yokmuş. Her şey olması gerektiğinden iyi. Sorunsuz bir check-in. İkramlar, hizmet, temizlik üst düzey.. Gitmeden önce ekstra yastık istemiştik belki zaten vardı belki biz istedik diye verdiler bilmiyorum ama çarşaflar yatak havlular hepsi mükemmel temizdi..
Hiçbir şeyi unutmak istemiyorum odamız caddeye bakıyordu camımız hep açıktı ve gürültü azdı. Perde karartması çok iyiydi. Odadaki askılıklar çok işimize yaradı hepsi çok kaliteliydi. Otel çok iyi planlanmış ve sessizdi. Aydınaltma çok iyiydi. Saç kurutma makinesi çok güçlüydü. Gerek yok dememize rağmen her gün kapımıza yeni havlular asıldı. Aşağıdaki çaylar ve her çeşit konuğa hitap eden broşürler arsında müslümanlar için olan çok işimize yaradı..

Cons:

Yine gelirsek yine burada kalırız ama metro istasyonuna vardım zannettikten sonra bir o kadar daha yürümek gerekiyor ve metrolarda maalesef yürüyen merdiven ya da asansör yok o biraz yorucu oluyor.
Bir de banyoda giderlerden kötü kokular geliyordu banyo kapısının altını örterek buna çare bulduk.
Son olarak çamaşır makinesi adedi daha fazla olabilir sıra beklemek zorunda kaldık.

2026-05-26 via Nuitee
D
DONGMEI couple cn
9
Pros:

早餐不错,全天咖啡、下午茶点傍晚干果无限供应都很不错,让人有宾至如归的感觉。出行方便,公交地铁出行就在酒店几分钟路程内,房间安静,床品舒适,可以寄存行李,有机会再来游玩考虑继续选择这里。

2026-05-26 via Nuitee
M
Mark Hung solo_traveller tw
10
Pros:

距離馬食橫山和東日本橋(1號出口)很近,到機場或其他景點都很方便。房間寬敞設施整潔又有洗衣機。一樓有免費小點心,咖啡,檸檬水,下次還會入住。

Cons:

沒有!都很棒。

2026-05-26 via Nuitee
M
Miriam couple es
9
Recomendable
Pros:

El desayuno muy completo.
Nos guardaron las maletas antes de hacer el check in y después de hacer el check out.
La habitación cómoda y funcional.
A 10 minutos caminando de una estación de metro
Había bebidas, bebidas y snacks por la tarde-noche de manera gratuita
La habitación contaba con secador. Proporcionaban pijama y artículos de aseo

2026-05-26 via Nuitee