Mill on the Exe

Hotels
8.8 (1233 reviews)
Bonhay Road , Exeter , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Beautiful views
Good value
Cons:
Hard mattress
Service issues with staff

Categories

Cleanliness
8.63
Room was beautifully decorated and absolutely spotlessly clean.
Service
9.1
Staff were friendly and helpful, but needed more training in some situations.
Location
9.14
Great location for visiting Exeter, close to town and overlooking the river.
Room Quality
8.59
Rooms are comfy and well appointed, some issues with mattress quality.
Amenities
8.62
Provided good gluten-free options, but could improve by adding seating.
Value for Money
8.58
Overall a good value for a pleasant stay.
Food and Beverage
8.63
Food was delicious with great menu options.
Overall Experience
9.1
Overall enjoyable stay with excellent staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:59

Property Description

Historic Charm and Riverside Serenity
Experience the enchanting blend of history and modern comfort at Headweir Mill House, a beautifully converted 200-year-old mill house nestled along the picturesque river Exe.

Luxurious Amenities
Indulge in the lavish en suite rooms equipped with Nespresso® coffee machines, flat-screen smart TVs, and plush bedding. Enjoy complimentary toiletries, hairdryers, and ironing facilities for your convenience. Upgrade to rooms with stunning garden and river views for a truly unforgettable stay.

Convenient Location
Located just a short stroll from Exeter Cathedral, and within easy reach of the University of Exeter and Sandy Park Rugby Stadium, Headweir Mill House offers the perfect base for exploring the city. With free parking and WiFi, your stay is guaranteed to be both seamless and memorable.

Ready to immerse yourself in luxury by the river? Book your stay at Headweir Mill House now!

Important information:

Minor works to complete the Exeter flood defense scheme will continue outside the property during the autumn/winter of 2019 and 2020 which can involve contractors working in close proximity to the garden/river elevation of the building. The property anticipate there only being a minor impact on the view from the room. Works usually only take place Monday – Friday between the hours of 8:00 and 18:00.

Please note that Headweir Mill House does not have air conditioning as it is a listed building in a conservation area.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 1233 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
M
Michael couple gb
7
Pros:

Comfortable rooms. Good access to city and river.

Cons:

Parking a little tricky.

2026-07-04 via Nuitee
A
aylmore couple gb
9
2026-07-03 via Nuitee
P
Paige couple gb
7
Pleasant stay
Pros:

Lovely position on the river , comfy rooms , brilliant staff, we had an issue which was resolved straight away

2026-07-03 via Nuitee
V
Victoria couple gb
7
2026-07-02 via Nuitee
B
Barbara solo_traveller ch
8
2026-07-02 via Nuitee
N
Nir solo_traveller il
9
2026-07-01 via Nuitee
D
Danielle couple gb
9
Very comfortable and good place to stay.
Pros:

It was clean and very comfortable.

Cons:

The size of the rooms and the facilities within the room

2026-06-30 via Nuitee
A
Anne couple nl
8
Top locatie
Pros:

Prachtig gelegen aan het water, makkelijk stad in te lopen, auto bij accommodatie parkeren

2026-06-30 via Nuitee
S
Shaun extended_group gb
6
Disappointed
Pros:

Location was amazing

Cons:

We stayed here with friends and were given the top-floor room, number 11. As we climbed each flight of stairs, the heat became more and more intense.
When we entered the room, especially on one of the hottest days of the year, we discovered that the air conditioning wasn’t working. The room was unbearably hot, and we couldn’t stay in there for more than 10 minutes at a time. We were offered a room in another hotel, but as we had come to meet up with friends, we declined. Instead, we were given a fan, which made little difference in the heat. Throughout the night, the room temperature remained at 32°C. It was unbearable, and we barely slept.
The next morning, we showered and left the room immediately to sit by the river and cool down, as even getting dressed was uncomfortable due to the heat.
My husband mentioned the issue to the manager. He wasn’t complaining, just explaining how uncomfortable our stay had been. The manager was very kind and unexpectedly offered us a full refund, which we really appreciated.
The evening before, we had booked a table for dinner. We ordered olives and bread while deciding on our meals, but they took 45 minutes to arrive. We eventually ordered our food and the starters came out. The garlic creamy mushrooms looked more like a watery soup than a proper starter. The main course was acceptable but nothing special.
At breakfast, we ordered a full English, which again took a very long time to arrive. Most of the staff seemed unfriendly and miserable, with the exception of the manager, who was once again lovely and helpful.
Unfortunately, despite the amazing location, I would definitely not return to this hotel, which is a real shame.

2026-06-29 via Nuitee
L
Louise couple gb
7
Had a great time overall.
Pros:

Location and surroundings.

Cons:

Air con and coffee machine in the room didn’t work. Was very hot in the room and after 3 attempts to get the coffee machine to work, I gave up!

2026-06-29 via Nuitee
T
Tanja couple de
10
Pros:

Das Hotel liegt wunderschön direkt am Fluss der Exe…das bei den heißen Tagen erfrischend war.
Überall gibt es Erholungsplötze um da Haus herum mit Blick auf das Wasser
Da Personal ist besonders nett und sehr freundlich.
Das Zimmer ist sehr gut ausgestattet und sehr individuell gestaltet.
Das Frühstück war besonders gut ..
Wir kommen bald wieder ..
Sehr zu empfehlen..

2026-06-28 via Nuitee
D
daly couple gb
9
Lovely room nice location
Pros:

Location

Cons:

Some staff offhand

2026-06-27 via Nuitee
C
Collette family_with_children gb
7
Love everything about Mill on The Exe, but pick your room wisely. Not top floor!
Pros:

We have stayed at Mill on The Exe several times and have always been very happy with everything, in fact we love it there. The previous rooms we’ve had have all been lovely with big windows overlooking the river.
Admittedly we checked in very late this time, but given that we had paid for a Signature room, and it is a little expensive, our son got Room 9 which was acceptable, but we had Room 11 on the top floor. It was a family room, an extra single bed in there. It was dark and not a great view of the river at all. The bathroom is a small dark wet room, and the shower splashed all over the toilet, sink and shelves - the room is too small for a wet room!
So although we will definitely stay again, I guess I must remember to decline Room 11!
The hotel is great. Staff are lovely, food is good and atmosphere outside on the terrace has always been lovely in good weather.
But retrospectively, we arrived late and left without our breakfast the next morning ( Committments) but we should’ve expressed our opinion then.

Cons:

Answer included in previous box

2026-06-26 via Nuitee
C
C.Hermanns solo_traveller de
10
Super schönes Hotel an der Exe
Pros:

Wir hatten das Superior Zimmer gebucht und Zimmer Nr. 4 im EG mit Blick auf den Biergarten und Fluss bekommen.
Das Kingsize-Bett war größer als gedacht (mind 2 m), es war super ruhig, von den Nachbarn hat man nichts gehört. Auch das Bad war sehr groß.
Zum Frühstück gab es ein kleines Buffet und man konnte zusätzlich aus der Karte auswählen.
Jedes Zimmer hat seinen eigenen Parkplatz (links vom Hotel, der Parkplatz rechts davon ist für Restaurantgäste).
Es gibt eine Minibar und das erste Bier pro Person ist sogar gratis!

Cons:

Meckern auf hohem Niveau; die Klimaanlage konnte man nicht einstellen (es tat sich nichts, wenn man die Knöpfe bediente). Wir hatten Außentemperatur 35 Grad Mitte Juni und die Klimaanlage zeigte eine Raumtemperatur von 25 Grad, die sich leider nicht verstellen ließ. Auch die Fenster ließen sich nicht öffnen.

2026-06-26 via Nuitee
P
Paul couple gb
7
ok for a couple of nights
Pros:

location

Cons:

dated decor and no lifts

2026-06-24 via Nuitee
A
adela solo_traveller ar
8
Pros:

La cama era muy cómoda

Cons:

Hizo mucho calor y nos tuvimos que arreglar con un ventilador

2026-06-23 via Nuitee
P
Patrik couple se
9
2026-06-22 via Nuitee
A
Aurélien solo_traveller ch
8
Pros:

Location, restaurant

Cons:

Could be cleaner

2026-06-15 via Nuitee
K
Keith couple gb
9
We would stay there again if we were to re-visit Exeter.
Pros:

The room was quiet, and the bed very comfortable. The staff were friendly.

Cons:

We could not get the air conditioning to work and it was not described in the paperwork in our room.
The shower would have been improved had there been a grab-handle on the tiled wall; there was nothing to hang on to whilst washing one's feet.

2026-06-14 via Nuitee
S
Samia extended_group gb
10
2026-06-13 via Nuitee