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Facilities
Property facilities
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Elevator
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Fitness facilities
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Conference space
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Breakfast available (surcharge)
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Television in common areas
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Safe-deposit box at front desk
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Multilingual staff
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Full-service spa
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Meeting rooms
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Wheelchair accessible parking
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Assistive listening devices available
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Braille or raised signage
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Snack bar/deli
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Free self parking
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Airport transportation - pickup (surcharge)
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24-hour fitness facilities
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Vegetable garden
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Banquet hall
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Eco-friendly toiletries
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LED light bulbs
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Living plant wall
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Grey water recycling system
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Wheelchair-accessible on-site restaurant
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Change of towels (on request)
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Change of bed sheets (on request)
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Vegetarian breakfast available
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Annual carbon offsets
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Showcase for local artists
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Double-glazing on all windows
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At least 80% of all lighting comes from LEDs
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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Bulk dispenser for toiletries
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
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Meeting rooms
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Full-service spa
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Fitness facilities
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No single-use plastic straws
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Comprehensive recycling policy
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No single-use plastic stirrers
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Annual carbon offsets
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Sauna
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Picnic area
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Steam room
Review Highlights
Categories
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Property Description
Luxurious Spa Services
Indulge in a range of spa treatments including massages, body therapies, and facials to relax and rejuvenate during your stay.
Premium Recreational Facilities
Enjoy a refreshing dip in the outdoor pool, unwind in the sauna, or keep up with your fitness routine at the 24-hour fitness center.
Exceptional Dining and Services
Dine at the hotel's restaurant, opt for 24-hour room service, and unwind with a drink at the bar. Benefit from amenities like complimentary Wi-Fi, concierge services, and a hair salon on-site.
Located in the heart of Kigali, Park Inn by Radisson Kigali offers a luxurious mountain retreat with top-notch amenities and services. Book your stay now to experience the perfect blend of relaxation and convenience.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.
Property Policies
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Pets
Pets not allowed
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General
Individually-wrapped food options are available for dinner
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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General
Individually-wrapped food options are available for breakfast
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General
Individually-wrapped food options are available for lunch
Property policies
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Pets
Pets not allowed
-
General
Individually-wrapped food options are available for dinner
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
General
Individually-wrapped food options are available for breakfast
-
General
Individually-wrapped food options are available for lunch
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Pets
Service animals not allowed
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Check-in & Check-out
Contactless check-out is available
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General
Gloves are available to guests
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General
Guests are provided with free hand sanitizer
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General
Staff temperature checks are conducted regularly
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General
Cashless transactions are available
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General
Masks are available to guests
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Guest type
Essential workers only - NO
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
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General
Individually-wrapped food options are available
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Staff wears personal protective equipment
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General
Temperature checks are available to guests
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Covid
Property does not offer onsite COVID-19 testing
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General
Food service has been amended for enhanced safety
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General
Property follows sanitization practices of Safe Travels (WTTC - Global)
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General
Property is cleaned with disinfectant
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Guest type
LGBTQ friendly
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General
Individually-wrapped food options are available through room service
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General
Professional property host/manager
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General
Protective clothing is available to guests
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Check-in & Check-out
Contactless check-in is available
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General
Property follows sanitization practices of SGS (3rd party expert - Global)
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Commonly-touched surfaces are cleaned with disinfectant
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Health & Safety
Property does not require health documentation at check-in
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General
Shield between guests and staff in main contact areas
Location
Guest Reviews
Very nice hotel to stay with very pleasant staff!
Clean and well located hotel.
From arrival to leaving was made to feel welcome. Appreciate the great service, big room, comfortable chairs and value for money. Will be making this my base in Kigali.
Everything was clean and comfortable. Staff very attentive to all our needs. Enjoyed the stay very much.
Nice and friendly
We had a wonderful stay at this hotel. They kindly accommodated our request for an early check-in at no extra charge, which was much appreciated.
Our room was spacious and clean, providing a comfortable and relaxing experience. Breakfast had a wide variety of options.
Both lunch and dinner were nice, though the service was a bit slow—something that seems to be the norm in Rwanda.
One thing to note is that taxi fares are a bit high, costing $30 per way compared to $15 with a regular taxi.
Overall, we had a nice experience and would recommend this hotel!
Good location, gym and pool.
ok
Nice
Excellent service.
Everything was perfect
The food was good
I had a great experience in all services received in the hotel: reception, breakfast, gym and a superb bufett at lunch time. Super recommended.
The hotel beat my expectations.
Hotel is great, service is great, food is great, people are great.
Great hotel for the price, wonderful service, delicious buffet breakfast.
The hotel was clean, and the service was exceptional.
Stayed here for 8 nights and the experience was very positive. The staff are helpful and gracious especially for a long stay like ourselves. The breakfast is hearty, don't forget you can get eggs to order! The rom is a good size for 2 people sharing. Location you can walk to multiple coffee shops and cafes, and is quiet. Hotel is great to provide access to local drivers/taxis and I recommend getting the number of a few drivers so that you can be picked up or other activities.
Good
Excellent service
Very friendly staff
Even allowed us late check out
Great place
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