Relais Castel Nuovo

Hotels
9.8 (1255 reviews)
Piazza Municipio 84 , Naples , it

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Noisy area

Categories

Cleanliness
9.26
Guest noted issues with cleanliness, specifically mentioning dust and water pressure.
Service
9.99
Many reviews praised the friendly and helpful nature of the staff, especially Antonio.
Location
10
The location received high praise, being close to the port and city attractions, though it was noted to be noisy.
Room Quality
9.71
Rooms were described as clean and spacious, although some mentioned issues with bathroom size.
Amenities
9.74
Amenities were mentioned positively with adequate kitchen facilities.
Value for Money
9.97
Overall value perceived as good, despite some comments on pricing.
Food and Beverage
9.75
Food and beverage not explicitly reviewed; standard quality for this hotel tier.
Overall Experience
10
Generally positive experiences highlighted across multiple reviews, with specific commendations for service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:30

Property Description

Prime Location in Naples
Located just steps away from Maschio Angioino and Molo Beverello, Relais Castel Nuovo offers the perfect blend of convenience and comfort for your stay in Naples.

Modern Apartments with All Amenities
Each apartment at Relais Castel Nuovo is thoughtfully designed with air conditioning, a fully equipped kitchen, and a private bathroom. Enjoy the convenience of daily cleaning and fresh towels during your stay.

Near Major Attractions
Explore Naples with ease as Palazzo Reale Napoli and San Carlo Theatre are within walking distance. With Municipio metro Station nearby, the entire city is at your fingertips.

Book your stay at Relais Castel Nuovo now for a memorable experience in Naples!

Important information:

A surcharge of EUR 20 applies for arrivals from 20:00 to 22:00, and of EUR 30 for arrivals from 22:00 until 00:00. All requests for late arrival are subject to confirmation by the property.In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.8
Based on 1255 reviews
Cleanliness: 9.26
Service: 9.99
Location: 10
Room Quality: 9.71
Amenities: 9.74
Value for Money: 9.97
Food and Beverage: 9.75
Overall Experience: 10
M
Muhammed • couple • tr
10
Expected & comfortable
Pros:

Very central location & tidy apartment with even a washing machine. Antonio was very helpful and kind. Really appreciated!

2026-05-29 • via Nuitee
C
Cristiane • couple • br
10
Muito agradável!
Pros:

Limpeza, Conforto e espaço, simpatia do anfitrião.

2026-05-29 • via Nuitee
T
Todd • couple • us
9
Pros:

We are returning guests here. Excellent location, across from Molo Beverello (ferry terminal) so you can easily walk/roll your bags from the ferry to your room (yes, there’s an elevator & no stairs inside the hotel’s building). The hotel’s location is adjacent to Castel Nuovo and walking distance to the Lungomare for evening passiggiatta and the Spanacopoli neighborhood. The Manager and Staff caring and meticulous.

Cons:

Location
Room amenities
Staff

2026-05-28 • via Nuitee
L
Lia • couple • nl
9
2026-05-28 • via Nuitee
C
Cassandra Teng • solo_traveller • sg
9
Pros:

The location is close to the ferry terminal.

Cons:

Nothing.

2026-05-28 • via Nuitee
E
enrey_ar • solo_traveller • ar
9
Muy bien
Pros:

La zona y las instalaciones

Cons:

Nada

2026-05-24 • via Nuitee
A
Alessandro • couple • us
10
Perfect location, excellent hospitality, and a wonderful stay in the heart of Naples.
Pros:

Excellent stay in Naples. The property was clean, comfortable, and very well maintained, and the staff was welcoming, professional, and helpful throughout our visit. The location was outstanding, making it easy to explore the city, restaurants, attractions, and waterfront areas. Everything was exactly as described and exceeded our expectations.

Cons:

Nothing significant to mention. Everything was well organized, comfortable, and enjoyable. We had a great experience and would happily stay here again on a future visit to Naples.

2026-05-24 • via Nuitee
M
Manfred • couple • de
8
Prima für einige Tage
Pros:

Lage
Sauberkeit

2026-05-22 • via Nuitee
J
Jean-Pierre • couple • fr
10
C'est parfait!
Pros:

Appartement idéalement situé prsè du centre de naples, très propre. Merci à Antonio pour son accueil, c'était parfait!

Cons:

Rien

2026-05-22 • via Nuitee
S
Steve • family_with_children • au
9
Pros:

An incredibly well appointed suite and spacious. The owner Antonio is a super host... Friendly informative and responsive

Cons:

Nothing .., all good

2026-05-19 • via Nuitee
R
Robyn • couple • au
7
Close to Ferry Terminal
Pros:

Antonio is an excellent host. He gives you lots of local information such as sites to see and suggestions for places to eat. Main reason for staying here is proximity to the port. 5 minute walk pulling suitcases!

Cons:

Shower was small. The unit had been modernised but that was a while ago. Unit was looking tired. Expensive for what was provided.

2026-05-19 • via Nuitee
S
Sampo • family_with_children • fi
9
2026-05-16 • via Nuitee
A
Andrew • couple • au
10
A fabulous stay in Naples.
Pros:

The location near the Royal district and the watee was perfect. The apartment was so clean and spacious. We loved it. Antonio the manager was incredibly helpful and so friendly and professional. He is a real asset to the property.

2026-05-11 • via Nuitee
A
Andrew • couple • au
10
Fantastic place.
Pros:

The location was perfect close to the water. The hustle and bustle of Naples was close but there was also a spacious feeling to the area. The apartment was veey clean and modern and comfortable. Antonio, the manager is a true gem. He was always extremely helpful with suggestions and advice and he made us feel really welcome.

2026-05-11 • via Nuitee
M
Maria Liz Gonzalez • couple • py
10
Lugar perfecto, cercano a todo. El anfitrión excelente, muy amable y predispuesto para ayudar.
Pros:

Todo nos gustó. La ubicación cerca de la estación de Ferro perfecto y además cerca de todo para ir caminando. Las comodidades y la limpieza excelente.

2026-05-10 • via Nuitee
W
Wes • family_with_children • gb
9
It was good for the night and a lovely owner.
Pros:

The owner who met us is exceptional. What a lovely man. Very helpful and kind.

The room is very comfortable, the bed was great and the bathroom very good.

2026-05-08 • via Nuitee
B
Bob • couple • ca
10
Pros:

Great location

2026-05-07 • via Nuitee
A
Antonin • couple • at
10
Luxuriöses Apartment in einer fantastischen Lage.
Pros:

Die Lage ist einfach fantastisch mit einem direkten Blick auf den Hafen und Vesuv direkt auf der "Piazza Municipio" im Stadtcentrum und gleich nebenan gibt es auch eine Metrostation. Antonio ist einfach ein Hammer - sehr freundlich, hilfsbereit, perfekt english sprechend. Kommunikation mit ihm über Whats app war absolut tadellos, er hat sich auch um Taxi zum Flughafen gekümmert. Solten wir wieder nach Neapel fliegen, werden wir sicher versuchen, wieder bei Antonio eine Unterkunft zu bekommen.

Cons:

Es fällt mir bei bestem Willen nichts ein.

2026-05-04 • via Nuitee
Z
Zdeněk • couple • cz
10
Pros:

Krásný výhled, vše bylo super přivítání velmi vřele.

2026-05-01 • via Nuitee
I
Irene • couple • it
8
Buono consigliato per muoversi in centro vicino il molo beverello
Pros:

La location è centrale a tutto soprattutto per partire dal molo beverello, la stanza è grande bellissima la vista! Apprezzata la possibilità di poter fare caffè con cialde ed usufruire del microonde per scaldare qualcosa.

Cons:

La stanza era un po' fredda manca qualcosa di più accogliente, scarno l'arredamento la colazione potrebbe completare il soggiorno.

2026-04-28 • via Nuitee