Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Central location in Old Town
Attentive, warm and helpful staff
Spotless and well-cleaned rooms
Excellent breakfast and food
Spa and wellness facilities (pool, jacuzzi, sauna, steam room, gym)
Spacious, light and well-laid-out rooms
Italian restaurant on-site
Thoughtful touches on arrival (e.g., chocolates)
Cons:
Occasional poor organisation on arrival (long waits for luggage/valet, confusing entrance)
Street noise / imperfect soundproofing in some rooms
Beds could be more comfortable
High minibar and breakfast prices
Hotel bar closed relatively early on at least one night

Categories

Cleanliness
9.7
Multiple guests described the hotel as 'spotless' with rooms expertly cleaned daily and 'so clean and comfy'.
Service
9
Staff repeatedly praised as attentive, warm and exceptional (birthday touches, helpful service), but one detailed report noted poor organisation on arrival with long waits for luggage/valet which lowers the score slightly.
Location
9.9
Consistently described as in the heart of the Old Town with outstanding walkable access to sights; one guest noted some street noise at night in the lively area.
Room Quality
9.1
Rooms called spacious, light, well laid-out and comfortable with great bathrooms; a few guests mentioned beds could be more comfortable.
Amenities
9.3
Spa/wellness (pool, jacuzzi, steam room, sauna, small gym) praised as a strong point; minor negatives include slightly cool pool water, minibar pricing and an early-closing bar on one night.
Value for Money
8.2
High quality food and service noted, but several comments on expensive items (e.g., breakfast for three ~450 zl, costly minibar) reduce perceived value.
Food and Beverage
9.6
Breakfast repeatedly described as amazing, high quality and outstanding buffet; Italian restaurant at entrance praised as excellent; only small issues noted (bar closed early one evening).
Overall Experience
8.8
Overall very positive — guests call it 'amazing' and 'one of the best' hotels they've stayed in — tempered by occasional organisational issues, noise and some value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Luxurious Accommodation
Wyndham Grand Krakow Old Town offers air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and a private bathroom. Guests can enjoy a comfortable stay with attentive service and cozy bedding.

Dining Excellence
Indulge in a variety of dining options at the hotel, from buffet breakfast to Italian and Mediterranean cuisine. Special dietary needs are catered to, ensuring a delightful culinary experience for all guests.

Wellness and Recreation
Unwind at the hotel's wellness area with an indoor pool, sauna, and hot tub, or stay active at the gym. With bike hire available, guests can explore the city's surroundings through hiking and cycling adventures.

Experience luxury, comfort, and convenience at Wyndham Grand Krakow Old Town. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9.2
Based on 2961 reviews
Cleanliness: 9.7
Service: 9
Location: 9.9
Room Quality: 9.1
Amenities: 9.3
Value for Money: 8.2
Food and Beverage: 9.6
Overall Experience: 8.8
P
Paul • solo_traveller • gb
9
Pros:

The staff welcomed me with a birthday gift which was really unexpected but meant alot to me as I travelled alone.

2026-11-06 • via Nuitee
M
Marcus • family_with_children • at
10
2026-11-06 • via Nuitee
P
Paula • solo_traveller • gb
10
2026-11-05 • via Nuitee
S
Sarah • family_with_children • gb
10
2026-11-04 • via Nuitee
M
Mohamed • solo_traveller • gb
8
2026-11-03 • via Nuitee
A
Andy • couple • gb
9
2026-11-03 • via Nuitee
A
Andrew • couple • gb
10
Fantastic short stay in Krakow old town
Pros:

Great location, spa facilities, breakfast and bedroom.

Cons:

Nothing.

2026-11-03 • via Nuitee
C
Claire • solo_traveller • gb
9
2026-11-02 • via Nuitee
K
kate1210 • couple • ch
10
Kate
Pros:

L'emplacement était extraordinaire

2026-11-02 • via Nuitee
M
Matalikova • extended_group • cz
10
2026-11-02 • via Nuitee
S
Stephanie • family_with_children • gb
9
We loved Poland and this hotel was a perfect base to explore it from
Pros:

Location was great. Rooms were clean, comfy and spacious. The facilities - Spa were lovely and an added bonus as it was great to relax after a busy day seeing the sights!

Cons:

The Breakfast was a bit pricey for what it was - quality was good but over priced.

2026-11-02 • via Nuitee
K
karen • couple • gb
8
Great location loved Poland
Pros:

Great location

Cons:

Bar area

2026-11-01 • via Nuitee
A
Amir Silber • couple • il
8
Pros:

good location

Cons:

weak wifi

2026-11-01 • via Nuitee
Y
yuval • couple • il
9
סהכ נהננו מאוד
Pros:

אוכל מעולה,צוות אדיב

Cons:

החדר קצת איכזב ,החלונות היו גבוהים ולא ניתן לצפות דרכם

2026-11-01 • via Nuitee
J
Jack • couple • gb
10
Amazing stay in the heart of krakow
Pros:

This property is beautiful. The staff are so attentive and made our stay extra special for my birthday. The breakfast is amazing and high quality. Location fantastic and the rooms are so clean and comfy

Cons:

Nothing - it was amazing

2026-10-31 • via Nuitee
B
Bogdan • couple • us
10
2026-10-31 • via Nuitee
L
lizi • couple • il
9
Pros:

מלון מרכזי ממקום במרכז העיר העתיקה. נגיש רגלית לכל האתרים החשובים.
חדר מרווח

מסעדה איטלקית מצויינת בכניסה

2026-10-31 • via Nuitee
Çiğdem • couple • tr
10
2026-10-30 • via Nuitee
J
Jayne • extended_group • gb
10
The most beautiful, clean, well situated hotel for a city break with stunning food.
Pros:

From the moment we entered the hotel, the staff were warm and friendly. The hotel was absolutely spotless and our rooms were fabulous. Gorgeous chocolates upon arrival which was a lovely touch. The hotel is right in the centre of the Old Town and couldn’t be better situated. There was no outside noise coming into the room it was so calm and peaceful. Our room was expertly cleaned every day. I was blown away with the food at breakfast time. It was buffet and service and both were outstanding. I could have stayed all day just working my way through the delicious food on offer. The room was laid out incredibly well, very light and spacious and the service from the staff was wonderful. I really can’t praise this hotel enough. Out of all the hotels I’ve ever stayed in I would rate this hotel one of the best. Also visited the spa area. Loved it there, the pool water was a little cool but you get used to it. They also have a jacuzzi a steam room a sauna and a small gym . Spotless there and was able to use everything.

Cons:

There was nothing I didn’t like. Absolutely nothing to dislike about this hotel in any shape or form.

2026-10-30 • via Nuitee
S
Samuel • couple • be
9
Un emplacement exceptionnel, un spa remarquable et un excellent petit-déjeuner.
Pros:

L’emplacement de l’hôtel est exceptionnel, en plein cœur de la vieille ville, idéal pour découvrir Cracovie à pied. L’espace spa et wellness est remarquable et constitue un véritable point fort de l’établissement. Le petit-déjeuner est également excellent. La chambre, de style assez classique, dispose de tout l’équipement nécessaire pour un séjour confortable.

Cons:

L’insonorisation de notre chambre mériterait d’être améliorée : les bruits de la rue restent audibles la nuit, dans un quartier animé où les bars ferment tard.
Nous avons également regretté de trouver le bar de l’hôtel déjà fermé à 22 h, le soir où nous souhaitions y prendre un verre. Une fermeture assez précoce pour un établissement de cette catégorie.

2026-10-30 • via Nuitee