Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Relaxing spa facilities
Good amenities
Cons:
Expensive breakfast
Room shape issues
Accessibility concerns
Noise from outside in some rooms

Categories

Cleanliness
9.35
Many reviews mentioned the cleanliness of the hotel rooms and common areas.
Service
9.85
Staff were described as friendly and attentive, contributing to a positive experience.
Location
9.85
The hotel location was frequently praised, being central and convenient for attractions.
Room Quality
9.15
Rooms were generally comfortable and well-equipped, though some had design or size issues.
Amenities
9.55
Spa and restaurant amenities received high marks for quality and variety.
Value for Money
8.35
Some guests found aspects of the hotel to be expensive compared to their expectations.
Food and Beverage
9.35
Breakfast received positive feedback, though some guests noted it was pricey.
Overall Experience
9.75
General satisfaction was high with some minor complaints regarding room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:19

Property Description

Luxurious Accommodation
Wyndham Grand Krakow Old Town offers air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and a private bathroom. Guests can enjoy a comfortable stay with attentive service and cozy bedding.

Dining Excellence
Indulge in a variety of dining options at the hotel, from buffet breakfast to Italian and Mediterranean cuisine. Special dietary needs are catered to, ensuring a delightful culinary experience for all guests.

Wellness and Recreation
Unwind at the hotel's wellness area with an indoor pool, sauna, and hot tub, or stay active at the gym. With bike hire available, guests can explore the city's surroundings through hiking and cycling adventures.

Experience luxury, comfort, and convenience at Wyndham Grand Krakow Old Town. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 250 zł per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for 350 zł per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs PLN 120 per day.

Location

Guest Reviews

9.4
Based on 2907 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.85
Room Quality: 9.15
Amenities: 9.55
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 9.75
K
Karen • family_with_children • mx
6
Pros:

La ubicación en pleno centro de la ciudad

Cons:

El internet es muy malo, hay pisos donde no llega el elevador y es complicado el acceso. Tienen 1 restaurante que sólo sirve comida italiana (menú muy reducido)

2026-07-25 • via Nuitee
V
Villarreal • solo_traveller • mx
9
2026-07-25 • via Nuitee
K
Katarzyna • couple • us
10
2026-07-24 • via Nuitee
A
Anna • solo_traveller • de
10
Pros:

Sehr schönes Hotel in bester Lage. Sehr sauber, freundlicher und zuvorkommender Service. Hundefreundlich und mit praktischem Parkplatz. Das Frühstück war abwechslungsreich und lecker, mit Buffet und à la carte Auswahl. Wir haben uns sehr wohlgefühlt und kommen gerne wieder.

2026-07-24 • via Nuitee
בוקאעי • solo_traveller • il
10
Pros:

הבית מלאון נמצא במרכז החדרים נקיים וגדולים הצוות קשיב ועוזר ממליץ מאוד

Cons:

היה בעיה של חניית הרכב רחוק 5 דקות הליכה

2026-07-23 • via Nuitee
E
Ebru • family_with_children • tr
9
Güleryüzlü kaliteli hizmet
Pros:

Konumu çok güzel. Kahvaltısı çok iyi. Çalışanlar güleryüzlü ve yardımsever.

Cons:

Ekstra yatak 13 yaşındaki oğlum için küçük geldi fakat odayı değiştirerek problemi çözdüler.

2026-07-22 • via Nuitee
P
Peter • solo_traveller • gb
8
Great place to stay in Krakow.
Pros:

Great location, and fantastic breakfast buffet.

Cons:

Telly didn’t work initially and then the coffee machine leaked, but both fixed

2026-07-22 • via Nuitee
J
Jaroslava • solo_traveller • sk
10
Skvelý pobyt
Pros:

Všetko bolo perfektné, od parkovania, vybavenia izby, čistotu, jedlo, wellness, ochotu personálu, atmosféru a aj polohu. Maximálny komfort v centre Krakowa. Určite sa ešte vrátime a odporúčame 👍

2026-07-21 • via Nuitee
B
Bülent • couple • tr
10
Pros:

Konum çok iyi.

Cons:

Beğenmediğim bir konu yok ancak geç check out konusunda daha çok yardımcı olunmasını isterdim.

2026-07-20 • via Nuitee
R
René • extended_group • dk
8
2026-07-19 • via Nuitee
H
Hissa • solo_traveller • qa
10
2026-07-19 • via Nuitee
I
idan • solo_traveller • il
10
Pros:

המיקום מעולה והיה כל מה שצריך במלון

Cons:

היה בעית חנייה אבל זה כנראה נכון לכל המלונות באזור הזה

2026-07-19 • via Nuitee
P
Peter • solo_traveller • sk
9
Pros:

Wellness, poloha hotela, ponuka na raňajkách

Cons:

Na raňajkách trochu menej skúsená obsluha

2026-07-19 • via Nuitee
N
Nils Richard • couple • no
7
Veldig bra hotell👍👍
Pros:

Beliggenheten, fasiliteter på hotellet og hyggelig personale

Cons:

Frokosten skuffet. Noe smakløst ift varmmat.

2026-07-18 • via Nuitee
A
ariel • solo_traveller • il
10
Pros:

Great hotel, exellent location at the heart of the city, very good and welcoming spa, very good breakfast
The room was large and clean. Well mentained. The staff was very helpfull. Good price and great value for money.

Cons:

Nothing. See above.

2026-07-18 • via Nuitee
J
Jäcker • extended_group • de
8
Jederzeit wieder
Pros:

Alles perfekt

Cons:

Keine Mängel

2026-07-16 • via Nuitee
S
Sara • family_with_children • gb
9
2026-07-15 • via Nuitee
M
Marta • extended_group • it
9
Pros:

CAMERA, POSIZIONE, COLAZIONE

Cons:

MIGLIOREREI òLA ZONA WELNESS

2026-07-14 • via Nuitee
M
MA DEL CARME • solo_traveller • es
9
Escapada a Cracovia
Pros:

La ubicació, les instal.lacions i la relació qualitat preu

Cons:

Algun personal de recepció poc professional per estar en un hotel d'aquesta categoria

2026-07-14 • via Nuitee
M
mach • couple • pl
10
2026-07-13 • via Nuitee