Amaris Hotel Darmo Surabaya

Hotels
•
Amaris
8.8 (224 reviews)
Jl. Taman Bintoro No 3-5 , Surabaya , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Helpful service
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
8.05
Several reviews indicate issues with cleanliness, particularly in bathrooms.
Service
9.55
Consistently highlighted as friendly and helpful by several guests.
Location
9.05
Often noted for convenient location, close to amenities and transport.
Room Quality
8.55
Rooms are generally okay, with some noted issues affecting sleep quality.
Amenities
9.05
Amenities like breakfast and hot water receive positive feedback from guests.
Value for Money
9.05
Guests mention good value compared to the price.
Food and Beverage
8.05
Breakfast praised, but some concerns about limited dinner options.
Overall Experience
9.05
Generally good experience, positive remarks outweigh negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:53

Property Description

Convenient Location
Located in the heart of Surabaya's Tegalsari district, Amaris Hotel Darmo Surabaya offers easy access to major landmarks such as Sharp Bamboo Monument and Gubeng Train Station.

Comfortable Accommodation
Experience comfort in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, free WiFi, and a safety deposit box. Each room also features a private bathroom with complimentary toiletries.

Delicious Dining and Nearby Attractions
Indulge in authentic Indonesian cuisine at our on-site restaurant and explore nearby attractions like House of Sampoerna and Surabaya Zoo. With the assistance of our friendly reception staff, make the most out of your stay in Surabaya.

Book now to enjoy a memorable stay at Amaris Hotel Darmo Surabaya.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 224 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.05
D
doni • solo_traveller • id
8
Pros:

Room size is comfy, clean, staff responsive, location is perfect

2026-05-21 • via Nuitee
T
TOMOKI • solo_traveller • jp
9
Pros:

朝食が種類豊富で美味しかった

2026-05-17 • via Nuitee
V
Varma • solo_traveller • in
6
2026-05-03 • via Nuitee
A
Alex • solo_traveller • nz
8
Great value, comfortable, quiet, great shower, excellent breakfast
Pros:

Friendly staff, clean, comfortable, great breakfast

Cons:

Little out of the way, safe in room didn’t lock

2026-05-01 • via Nuitee
W
Wen HuiChun • solo_traveller • tw
7
2026-04-21 • via Nuitee
D
David • solo_traveller • au
7
2026-04-16 • via Nuitee
T
tommyrampa • solo_traveller • it
1
Unauthorized booking made using my account and travel credit currently under investigation for fraud
Pros:

A reservation was made at this property without my authorization using my Booking.com account and travel credit. The booking was created under a different name, and I never received any confirmation or notification.

I have reported this case to Booking.com as unauthorized/fraudulent activity, and it is currently under investigation.

I strongly recommend that future guests exercise caution and ensure all bookings are made securely through their own accounts.

Cons:

A reservation was made at this property without my authorization using my Booking.com account and travel credit. The booking was created under a different name, and I never received any confirmation or notification.

I have reported this case to Booking.com as unauthorized/fraudulent activity, and it is currently under investigation.

I strongly recommend that future guests exercise caution and ensure all bookings are made securely through their own accounts.

2026-04-07 • via Nuitee
M
Michiel • family_with_children • nl
9
2026-03-24 • via Nuitee
M
Marloes • couple • nl
8
Nice location!
Pros:

Nice location and great views over the city from our room on the 7th floor.

2026-03-19 • via Nuitee
D
Dhany Lionel • family_with_children • id
7
Good for a day or two
Pros:

Location: central but quite

Cons:

Water pressure & hot water seems not stable

2026-03-09 • via Nuitee
J
Johan • solo_traveller • nl
7
Hotel voldeed prima. Basic maar schoon, netjes en tegen een prima prijs
2026-02-24 • via Nuitee
Y
Yahya • family_with_children • my
8
Pros:

Good location.

Cons:

None.

2026-02-22 • via Nuitee
P
peng • family_with_children • id
10
2026-01-31 • via Nuitee
D
David • family_with_children • au
9
2026-01-29 • via Nuitee
R
Retna Dewi • family_with_children • id
8
2026-01-27 • via Nuitee
A
Ardnsyh • couple • id
10
Pros:

Tempatnya nyaman,bersih,suasananya damai, stafnya super ramah, sarapan enak dan selama 3 hari disini ganti terus, malem ada wedangan jahe cocok kalo mau rokokan diluar,pkoknya dengan worth it dengan harga segitu

Cons:

Tidak ada,overall senang dan puasa sesuai ekspektasi

2026-01-24 • via Nuitee
D
DEDY • couple • id
8
2026-01-20 • via Nuitee
A
alfiah • family_with_children • id
7
Pros:

Kebersihan dan pelayanan staff

Cons:

Security. Malah asyik ngobrol sama tukang parkir. Saya datang bersama anak jd waktu taksi online dtg saya harus menggendong anak sekaligus membawa tas. Tidak ada security yg sigap membantu membawakan tas

2026-01-19 • via Nuitee
G
Gunawan Edi • extended_group • id
8
Overall it's according with room pricing
Pros:

Breakfast menu is good & not poor

Cons:

Phone room not available

2026-01-19 • via Nuitee
A
Alejandro • couple • uy
10
Perfecto
Pros:

Buen hotel para quedarme cuando tuve que ir a la embajada

2026-01-17 • via Nuitee