Hotel Roquetas El Palmeral by Pierre & Vacances

Hotels
•
Pierre & Vacances Hôtel
8.8 (2550 reviews)
Avda. Mediterraneo, s/n , Roquetas de Mar , es
+34 950 93 79 90

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
8.2
Some complaints about cleanliness and issues with amenities like the shower.
Service
9.7
Many reviews highlighted friendly and helpful staff.
Location
9.7
Consistently praised for its excellent location.
Room Quality
8.7
Rooms are spacious and comfortable but some issues reported with amenities.
Amenities
8.2
Complaints regarding missing amenities and the pool being closed.
Value for Money
9.2
Generally good value but affected by some negative feedback about food and beverage.
Food and Beverage
7.2
Concerns about the quality and variety of food offered.
Overall Experience
9.5
Most guests had a good overall experience despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:42

Property Description

Luxurious Stay in Roquetas de Mar

Outdoor Pool and Garden: Enjoy a refreshing dip in the outdoor pool or relax in the lush garden at Hotel Roquetas El Palmeral by Pierre & Vacances.

Delightful Dining Options: Indulge in buffet meals and live show cooking at the hotel's restaurant, offering a culinary experience to remember.

Family-Friendly Amenities: With a children's playground and pool, families can have a fantastic time while staying at our property.

Experience comfort and convenience at Hotel Roquetas El Palmeral by Pierre & Vacances. Book now for an unforgettable stay!

Important information:

In order to complete the check-in process, guests are required to provide a valid, physical official identity document, such as a passport or an official national identity card.

A baby kit suitable for children under 2 years and weighing less than 15 kg, is available upon request for an extra charge of EUR 33. The kit includes a cot with 1 bed sheet and a high chair for infants aged 6 months.

Please note that it is not allowed to exceed the apartment’s maximum occupancy. Babies make part of the total occupancy.

When travelling with pets, please note that an extra charge of EUR 20 per pet, per night applies.

Please note that a maximum of 1 pet is allowed per room.

Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.

Please note that the swimming pool is open during summer season, from June to September. Please note that the pool slides are only allowed for children.

When booking full board and half board, please note that drinks are not included.

Please note that the service charge applies to all bookings and it is not refundable.


Guests must present a valid government-issued photo identification document upon check-in.

Children aged 2 to 11 years are welcome. Guests aged 12 years and above are considered adults.

A baby kit is available upon request for an additional charge of EUR 33. The kit includes a baby cot with sheet and a high chair suitable for children over 6 months.

Please note that the maximum occupancy of the accommodation cannot be exceeded. Infants are included in the total occupancy.

One pet is permitted per accommodation, with a maximum weight of 10 kg. A surcharge of EUR 20 per pet, per night applies.

The seasonal outdoor swimming pool is available from June to September. Water slides are intended for children only.

For half-board and full-board reservations, beverages are not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2550 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.7
Room Quality: 8.7
Amenities: 8.2
Value for Money: 9.2
Food and Beverage: 7.2
Overall Experience: 9.5
P
Paula • couple • es
7
2026-08-29 • via Nuitee
R
Ramos • solo_traveller • es
9
Pros:

Muy buen hotel ,tranquilo limpio y con un personal maravilloso .

Cons:

El agua de la piscina estaba algo turbia .

2026-08-28 • via Nuitee
E
Eli • solo_traveller • es
5
Hotel de tres estrellas que no merece la pena un todo incluido,ni pensión completa dineros tirados
Pros:

Me gustó más la ubicación y el trato del personal y el desayuno bufet,puedes llevas a tu mascota

Cons:

La comida y la cena algunos productos eran vomitivos suenal mal pero es así,sopa de marisco olía a cieno yo misma le dije a un camarero que se lo llevará al cocinero y que lo oliera era asqueroso,la comida en general de mala calidad,carnes y pescados
Los.postres a cual l más malo,el biscocho que tiene chocolate por encima sabía ambientador,el melón a cieno y podia decir aún más cosas pero lo comprobaréis vosotros mismos por lo demás los camareros y camareras agradables y muy atentos ,la piscina yo mido 156 y me ponía de rodillas y me cubría hasta la boca toda la piscina así

2026-08-28 • via Nuitee
F
Fariña • couple • es
1
2026-08-28 • via Nuitee
M
MARI CARMEN • solo_traveller • es
10
Pros:

El hotel inmejorable yo contrate media pensión y el bufet buenísimo todo entraban las bebidas gratis cerveza ,vino y el agua las instalaciones muy bn limpian todos los dias y esta a pocos metros de la playa hay un parkin público justo enfrente del hotel donde puedes dejar el coche yo lo recomiendo calidad precio inmejorable

2026-08-27 • via Nuitee
C
Cristina • couple • es
8
2026-08-27 • via Nuitee
V
Veronica • couple • es
7
Buena
Pros:

Sii , esta bastante bien en calidad precio ,

Cons:

La piscina es demasiado pequeña y no te cubre y el agua estaba bastante turbia

2026-08-27 • via Nuitee
F
Francisco Javier • solo_traveller • es
6
Pros:

Los trabajadores estupendos en especial Wily

Cons:

El buffet se puede mejorar

2026-08-27 • via Nuitee
I
Idelma • solo_traveller • es
8
Pros:

Que admiten mascotas lo que mas m gusto

2026-08-27 • via Nuitee
R
Rosario • solo_traveller • es
7
2026-08-27 • via Nuitee
I
Ivan • solo_traveller • es
8
2026-08-27 • via Nuitee
M
Martinez • extended_group • es
10
2026-08-27 • via Nuitee
L
Lory_viajera • solo_traveller • es
6
"Casi" todo incluido
Pros:

Pro: Si quieres animación no va a faltarte. Cerca de la piscina hay bastante actividad. Personal bastante atento y rápido. La presión de la ducha es excelente.

Cons:

Contra: Algunas manchas en cortinas y cabecero. Un dia no recogieron la basura y eso se nota en verano. No cambiaron las sabanas de la cuna del niño aunque las dejamos quitadas y en el suelo (lo vieron, porque simplemente las dejaron colgadas sucias). En la habitación había bichitos, en principio por la humedad (piojos del libro). La comida repetitiva. En una isla puedes encontrar 4 boles de la misma ensalada, y diria repiten platos cada 3 o 4 dias. De los que cambian, otros ni varían, por ejemplo arroz blanco, patatas fritas de al menos dos clases, lasaña o de atún o de espinacas, macarrones y espaguetis. Algunas frutas y comidas justitos de punto y sabor.

Consejo: Si no quieres jaleo, no elijas vistas a la piscina. En horas punta mucha afluencia de personas en ascensor (13.30-14h) y (20-21h). El granizado de cafe esta rico. Revisar hora maxima de salida.

2026-08-26 • via Nuitee
M
Melissa • solo_traveller • es
10
Pros:

Me encantó este hotel, la animación y la habitación.

Cons:

La piscina era muy bonita, pero estaba bastante sucia.

2026-08-26 • via Nuitee
A
Alfonsa • solo_traveller • es
10
2026-08-26 • via Nuitee
F
francisco manuel • solo_traveller • es
10
Muy buen hotel por la zona
Pros:

La situación del hotel

Cons:

Nada

2026-08-26 • via Nuitee
J
Juan Antonio • family_with_children • es
5
Cons:

La habitacion olía fatal a cloaca, un olor insoportable

2026-08-26 • via Nuitee
V
Vitor • solo_traveller • pt
5
Pros:

Os funcionários são incansáveis e nota-se que se desdobram para que tudo funcione da melhor forma.

Cons:

Comida razoável embora bastante repetitiva ao nível dos hidratos. Sobremesas e proteínas muito processadas. Em específico no meu quarto que dispunha de aparelho split de ar condicionado o mesmo encontrava-se com odor pois os filtros estavam completamente tapados com poeiras e com mofo. Imediatamente informei a receção do hotel que prontamente deu- me a possibilidade de trocar de quarto, o qual viria a constatar que sofria do mesmo problema. Após lavagem e aspiração do aparelho tudo ficou mais respirável.

2026-08-25 • via Nuitee
M
Manuel • solo_traveller • es
8
2026-08-24 • via Nuitee
L
López • couple • es
10
2026-08-24 • via Nuitee