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The Retreat Palm Dubai MGallery by Sofitel
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Facilities
Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Newspapers in lobby (surcharge)
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Health club
See all facilities
Property facilities
Back
-
Meeting rooms
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Full-service spa
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Fitness facilities
-
Proposal/romance packages available
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Express check-out
-
Newspapers in lobby (surcharge)
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Electric car charging station
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No single-use plastic straws
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Comprehensive recycling policy
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Health club
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No single-use plastic stirrers
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No single-use plastic soda bottles
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Guest education on local ecosystems and culture
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Sustainability/community reinvestment (10% revenue or more)
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Sauna
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Designated smoking area
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Concierge service
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Picnic area
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Steam room
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Elevator
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Fitness facilities
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Supervised childcare/activities
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Gift shops or newsstand
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Hiking/biking trails nearby
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Breakfast available (surcharge)
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Library
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Health club
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Safe-deposit box at front desk
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Multilingual staff
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Express check-out
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Limo or town car service available
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Full-service spa
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Meeting rooms
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Pool umbrellas
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Tours/ticket assistance
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24-hour business center
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Conference center
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Snack bar/deli
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Turkish bath/Hammam
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Motor boating on site
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Playground on site
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Snorkeling on site
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Tennis lessons on site
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Free self parking
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Free valet parking
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Rooftop terrace
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Beach umbrellas
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Beach sun loungers
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Pool sun loungers
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Beach towels
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Children's club (surcharge)
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Newspapers in lobby (surcharge)
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Electric car charging station
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Housekeeping on request
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Couples/private dining
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Art gallery on site
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Vegetable garden
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Proposal/romance packages available
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Banquet hall
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Grey water recycling system
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Swimming nearby
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Wheelchair-accessible on-site restaurant
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Lifeguard on site
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Change of towels (on request)
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Change of bed sheets (on request)
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Vegetarian breakfast available
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Organic food
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Humane animal treatment
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Locally-owned & organized tours & activities
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Showcase for local artists
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Sustainability/community reinvestment (10% revenue or more)
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Guest education on local ecosystems and culture
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Double-glazing on all windows
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Locally-sourced food on site (80% or more)
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Energy-saving switches
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At least 80% of all lighting comes from LEDs
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All property's electricity comes from renewable sources
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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Bulk dispenser for toiletries
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No single-use plastic soda bottles
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
Review Highlights
Pros:
Friendly staff
Excellent food
Clean rooms
Great location
Family-friendly amenities
Cons:
High cost for New Year's event
Construction noise reported
Categories
Cleanliness
9.31
Room was very clean, contributing to a positive stay.
Service
9.88
Staff was described as friendly, attentive, and accommodating across multiple reviews.
Location
9.52
Beautiful hotel right on the beach with fantastic views.
Room Quality
9.27
Overall experience with the room was positive, though some guests found beds too soft.
Amenities
9.3
Spa, water sports, and family-friendly facilities were highlighted positively.
Value for Money
8.76
High-cost events like the NYE show were criticized for not meeting expectations.
Food and Beverage
9.51
Breakfast options and restaurant service were frequently praised.
Overall Experience
9.68
Guests expressed overall satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:34
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Property Description
Luxurious Spa Experience
Indulge in massages, body treatments, and facials at the full-service spa.
Recreational Paradise
Unwind at the health club, outdoor pool, and spa tub for a relaxing stay.
Culinary Delights
Savor local and international cuisine at Vibe or opt for 24-hour room service.
Experience luxury at The Retreat Palm Dubai MGallery by Sofitel, your beachfront oasis. Book now to enjoy a blend of relaxation and sophistication.
Important information:
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Alcohol is not served at this property.
- Contactless check-in and contactless check-out are available.
Check-in and check-out hours:
Check-out: 12:00 PM
Airport code:
DXB
Property Policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Sustainability Certifications
Green Globe
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Check-in & Check-out
Contactless check-out is available
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Food & Beverage
No alcohol served onsite
See all policies
Property policies
Back
-
Pets
Pets not allowed
-
Pets
Service animals not allowed
-
Sustainability Certifications
Green Globe
-
Check-in & Check-out
Contactless check-out is available
-
Food & Beverage
No alcohol served onsite
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Guest type
Essential workers only - NO
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
Location
Property Video
Guest Reviews
9.4
Based on 7212 reviews
Cleanliness:
9.31
Service:
9.88
Location:
9.52
Room Quality:
9.27
Amenities:
9.3
Value for Money:
8.76
Food and Beverage:
9.51
Overall Experience:
9.68
J
JINTU
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family_with_children
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ae
5
2026-05-16
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via Nuitee
H
Helmy
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couple
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ae
10
2026-05-16
•
via Nuitee
A
Anis
•
couple
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fr
10
2026-05-15
•
via Nuitee
S
Sohail
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couple
•
gb
7
2026-05-15
•
via Nuitee
E
Elena
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solo_traveller
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ae
10
2026-05-15
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via Nuitee
O
Obada
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couple
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sy
7
Good but they need to improve their food system and kitchen administration
Pros:
Everything
Cons:
Food
2026-05-15
•
via Nuitee
R
Riaz
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couple
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fr
5
Nice but limited amenities and space
Pros:
nice breakfast, limited amenities
Cons:
Food was overall good
2026-05-15
•
via Nuitee
R
Rashid
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couple
•
ae
9
2026-05-15
•
via Nuitee
S
Sergio
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solo_traveller
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es
10
2026-05-14
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via Nuitee
M
Mak_Adil
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couple
•
ae
8
2026-05-14
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via Nuitee
S
Sunil
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family_with_children
•
ae
7
2026-05-14
•
via Nuitee
S
Sergio
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couple
•
es
10
2026-05-14
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via Nuitee
A
Amro
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solo_traveller
•
it
10
2026-05-14
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via Nuitee
H
Houcine
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family_with_children
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ae
7
2026-05-14
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via Nuitee
T
Theerayut
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solo_traveller
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th
10
ไม่ได้เข้าพัก มีเหตุระเบิด
Pros:
รร สวย
2026-05-14
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via Nuitee
R
Reem
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couple
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gb
10
Pros:
The breakfast, the staff, the hotel, the birthday and wedding anniversary set up in our room
Cons:
My room was facing a construction site so it was loud, and the view was blocked because of it
2026-05-14
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via Nuitee
R
Roberta
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solo_traveller
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lt
9
2026-05-14
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via Nuitee
N
Noura
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family_with_children
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fr
10
2026-05-14
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via Nuitee
K
Kazeem Adeleke
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couple
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ru
2
2026-05-13
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via Nuitee
M
Mohamed
•
solo_traveller
•
ae
10
2026-05-13
•
via Nuitee
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