Cresta Maun

Hotels
•
Cresta Hotels
7.2 (20 reviews)
Plot 16719, Thamalakane River, Maun , Maun , BW
267-686-3455

listing image 1
Show all photos

Facilities

Meeting rooms
Boat tours nearby
Front entrance ramp
Comprehensive recycling policy
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Excellent breakfast (frequently praised)
Helpful, friendly staff (notably George)
Good restaurant and bar area
Shuttle service to Maun centre
Nice views/location
Clean and comfortable facilities reported by some guests
Cons:
Ongoing renovations/construction affecting stay
Dusty/dirty floors and drain smells
Open in-room showers seen as poor design
Pool out of service during renovations
Air conditioning problems (units shutting off)
Road works and access challenges
Poor value for money when paying premium rates
Early/poorly-timed airport shuttle drop-off

Categories

Cleanliness
4.5
Multiple guests reported dust, dirty floors, drain smells and scaffolding; cleanliness was clearly impacted by ongoing renovations.
Service
9.5
Staff were praised repeatedly — notably George — described as exceptionally helpful and friendly; some operational issues (early shuttle drop-off) were mentioned but overall service stood out positively.
Location
8
Location and views were appreciated and the shuttle connected to Maun centre, though some guests noted it was further than expected and road works made access challenging.
Room Quality
6.5
Room design and condition had issues: open in-room showers causing odors/wet floors, AC unit problems, dirty windows and room moves due to renovation reduced room quality.
Amenities
7.4
Restaurant and shuttle were positives, but the pool was reportedly out of service during renovations and external road works affected access.
Value for Money
5.5
Several guests said they paid premium rates yet experienced construction, room moves and unavailable amenities, leading to poor perceived value.
Food and Beverage
8.5
Breakfast was frequently described as excellent, memorable and a strong point (Full English noted); F&B is a clear positive.
Overall Experience
7.7
Mixed overall: excellent staff and strong breakfast improved stays for some, but pervasive construction, cleanliness and room-design issues left many guests disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-07 14:16

Property Description

Recreational Amenities and Dining Options
Enjoy the outdoor pool, fitness center, and dine at Tswii restaurant offering local and international cuisine. The bar/lounge is perfect for drinks, or opt for room service.

Featured Amenities and Services
Benefit from complimentary wireless internet, concierge services, and a business center. The 24-hour front desk, luggage storage, conference space, and airport shuttle add convenience.

Comfortable Rooms and Location
Relax in one of the 83 air-conditioned rooms with free Wi-Fi and satellite TV. The hotel is located on a river, near attractions like Okavango Delta and Maun Gardens.

Secure your stay at Cresta Maun now for a luxurious experience in Maun!

Important information:

  • No pets and no service animals are allowed at this property.
  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.2
Based on 20 reviews
Cleanliness: 4.5
Service: 9.5
Location: 8
Room Quality: 6.5
Amenities: 7.4
Value for Money: 5.5
Food and Beverage: 8.5
Overall Experience: 7.7
K
Koen • solo_traveller • za
1
waste of time
Pros:

We, a group of 7 arrived at Cresta, after waiting for 30 minutes we got the news that the reservation is cancelled because of the renovations… After another 30 minutes I decided to go to the neighbouring hotel what was much better… Cresta you really let us down… you will never see us again. thanks for waisting our time…

Cons:

everything

2026-06-03 • via Nuitee
J
Joan • couple • za
9
It was perfect for what we needed
Pros:

The breakfast was excellent.
The location was unexpected...I thought when i booked that it was much closer to Maun center not realising there are 2 hotels.
It didn't actually matter as we caught the shuttle to and from the hotel but it might be an idea to offer a choice

Cons:

The ongoing building was a downside

2026-05-23 • via Nuitee
J
Jacqui • solo_traveller • au
6
Disappointing
Pros:

Nice restaurant with helpful staff

Cons:

Renovations were being conducted and the pool was out of service. I was not made aware of this at the time of booking

2026-05-09 • via Nuitee
G
Gail • couple • hk
5
2026-05-06 • via Nuitee
S
Swiss Family • solo_traveller • ch
8
Hotel vor oder nach Safari
Pros:

Das Hotel team ist sehr freundlich

Cons:

Der gratis Schuttle ist super aber wir wurden viel zu früh an den Flughafen gebracht (Anweisung des Hotels)

2026-04-20 • via Nuitee
J
John • solo_traveller • za
2
2026-04-16 • via Nuitee
G
Gail • solo_traveller • hk
6
I wouldn’t book again due to the bedroom design.
Pros:

The property itself has potential ! Nice restaurant and bar area.
At the front desk/concierge was a wonderful gentleman George !
He was exceptionally helpful during our stay with helping us with our bags/ transport etc other people in our group also commented how great he was.

Cons:

The bedrooms have the shower in the bedroom !
The last time I saw this was in a budget hotel in Peru. This really inconvenient if you are sharing a room and if single then the floor gets wet and the whole bedroom gets humid.
This is basically a poor design and I am sure most guests would prefer the shower and toilet combined.
I had booked for 3 nights and then on the second day I was informed that I needed to change room on the last afternoon as they were doing renovation work outside my room. It was obvious renovation work was ongoing when I initially went to my room as the corridor was dusty, missing tiles and had an uneven floor - we were not warned about this at booking or checking-in. But then to spend 2 nights living with this to then be asked to repack and move to a different room for the last night showed a total lack of management communication and in inconvenience to the plans I had made for that afternoon.

2026-04-09 • via Nuitee
C
Christopher • couple • au
8
2026-04-06 • via Nuitee
R
Rob • couple • ca
4
Very disappointed, the place was a construction mess and we were not advised before booking.
Pros:

Not much about the property, it was under construction and we were not advised at time of booking . We had to move rooms due to construction and were advised with little notice. We paid a premium price for our room and did not receive appropriate value . The staff were excellent, in particular George who provided exceptional service !

Cons:

It was a total mess , tiles misaligned and dust everywhere, scaffolding in front of room.

2026-03-30 • via Nuitee
S
Shelley • solo_traveller • nz
10
Pros:

Great facilities, clean and comfy

Cons:

The road works on the road into Cresta Maun were very challenging.

2026-03-29 • via Nuitee
S
Shelley • solo_traveller • nz
10
Pros:

Great facilities, quiet and clean

Cons:

The air conditioning unit kept turning itself off after an hour

2026-03-29 • via Nuitee
J
James • couple • bw
9
2026-03-02 • via Nuitee
P
Ppn • couple • bw
3
Breakfast was memorable and nearly made up for a generally unpleasant stay
Pros:

I hated the open shower inside the room the smell from the drain was bad

Cons:

They should remove those showers and make them private and modernize Aircons

2026-01-31 • via Nuitee
B
Bame • solo_traveller • bw
8
It's a nice place to stay and it has a nice view
Pros:

The breakfast was just okay and location is good I loved the view

Cons:

The shower

2026-01-22 • via Nuitee
D
David • couple • za
7
Fair stay. Would recommend to other travellers
Pros:

Location Good. Full English Breakfast

Cons:

Hotel showing its age. Poor building construction evident. Room windows very dirty.
Outside parking area shade cloth coverings needs attention. Sagging and loose.

2026-01-20 • via Nuitee
W
Webster • couple • zw
8
I will be back with more guests
Pros:

The breakfast is standard, and nothing wrong with that.

2026-01-19 • via Nuitee
S
sara • extended_group • mt
8
2026-01-19 • via Nuitee
A
Allan • couple • za
7
A good 3* hotel
Pros:

Excellent

Cons:

Dusty dirty floors in room

2026-01-19 • via Nuitee
T
Thandiwe S Pearl • couple • bw
8
Cons:

The sewage issue and bedroom air-conditioning wasn't working

2026-01-15 • via Nuitee
R
reiner • solo_traveller • es
9
schönes Hotel mit relaxter Atmosphäre
Pros:

alles super relaxt, super nettes Personal

Cons:

alles super

2026-01-11 • via Nuitee