Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
Heating
Terrace
Family rooms
Garden
Hiking
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent amenities
Delicious breakfast
Cons:
Old-fashioned rooms
Unpleasant smells in some areas

Categories

Cleanliness
8.56
Generally clean, though some rooms noted as old-fashioned and with unpleasant odors.
Service
10
Staff praised for friendliness and helpfulness.
Location
10
Conveniently located near train station and main attractions.
Room Quality
9.56
Rooms comfortable with great views, though some noted as old-fashioned.
Amenities
9.56
Excellent amenities including spa and pool.
Value for Money
9.56
Generally perceived as good value given the positive experiences.
Food and Beverage
9.56
Breakfast highly rated with a wide variety.
Overall Experience
10
Overall very positive, with many returning customers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:17

Property Description

Luxurious Mountain Retreat in Zermatt

Wellness Facilities: Indulge in the indoor brine pool and unwind in the heated brine swimming pool, steam bath, and sauna after a day of adventure.

Spectacular Views: Wake up to balcony views of the mountains in every room, with some offering stunning Matterhorn views.

Convenience and Comfort: Enjoy the convenience of a kitchenette in every room, complimentary breakfast, and free wireless internet throughout the hotel.

Experience relaxation and luxury at ARCA Solebad Wellness & Spa. Book now for an unforgettable stay.

Important information:

Daily cleaning doesn’t include the kitchen cleaning. But can be requested at an extra charge.
Please inform the Hotel & Solebad Arca of your expected arrival time in advance. You can use the special requests box when booking or contact the property directly using the contact details in your confirmation.
The credit card used to make the payment for the reservation must be from one of the clients that will be coming.

There may be construction work taking place in the surrounding area. As a result, you may occasionally experience noise disturbances
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 1358 reviews
Cleanliness: 8.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 9.56
Overall Experience: 10
A
April • couple • ch
10
2026-07-26 • via Nuitee
M
Muff • solo_traveller • no
9
Super Hotel für eine Familie, super Spa und Frühstück
Pros:

Das Frühstück und die Spa-Umgebung waren super, über unserer Erwartung. Schöne, gemütliche Zimmer, alles sehr sauber. Top Aufenthalt!

Cons:

Hat nichts mit dem Hotel zu tun, aber in Zermatt fliegen den ganzen Tag Helikopter umher. Der Heliport ist wohl nicht so weit vom Hotel entfernt.

2026-07-24 • via Nuitee
K
KIYOSHI • couple • jp
1
2026-07-24 • via Nuitee
J
Jen • family_with_children • gb
8
Pros:

We had an apartment which was great to have a small kitchen and fridge to store and prepare food.
The pool was lovely to relax in after a day walking back from Gronergrat

2026-07-23 • via Nuitee
F
Frederic • solo_traveller • fr
10
Un hôtel d'exception dans un lieu exceptionnel
Pros:

Magnifique vue sur le Cervin
Service de chambre impeccable
Petits Déjeuners généreux et tres diversifiés
Piscine au top qui nous comblaient aprés nos randonnées

Cons:

Je ne comprends pas que l'hôtel n'a que 3 étoiles.

2026-07-23 • via Nuitee
A
Angelina • solo_traveller • ch
9
Schöner Aufenthalt für Kurztrip
Pros:

Es war sauber, das Bett bequem und es liegt zentral und hat Einkaufsmöglichkeiten in der Nähe. Und der Pool hatte eine ruhige Atmosphäre.

2026-07-21 • via Nuitee
S
shoichi • solo_traveller • jp
9
Pros:

バスタブ、冷蔵庫、湯沸ポット、コーヒー、広いベランダ、広い部屋、朝食が良かった

Cons:

洗面所の排水が悪かった

2026-07-18 • via Nuitee
M
Monika Beatrice • solo_traveller • ch
10
Pros:

Einfach alles. Das Hotel selber, das Personal, dass schöne kleine Studio mit Balkon, dass grosse Frühstücksbuffet, dass gepflegte Hallenbad mit SPA, die nahe Lage zum Bahnhof und dem lebendigen und charmanten Dorf.

Cons:

Es gibt nichts Negatives zu sagen.

2026-07-18 • via Nuitee
A
Annabell • family_with_children • at
10
Tolle Lage, tolles Frühstück, tolles Schwimmbad
Pros:

Alles top, Schwimmbad und Wellnessbereich total schön.

2026-07-17 • via Nuitee
G
Gérard • couple • ch
9
2026-07-17 • via Nuitee
J
John • couple • gb
7
It was a lovely hotel. We had no problems there and ideal location for us.
Cons:

It would have been nice to have evening meals there

2026-07-17 • via Nuitee
F
FAISAL • couple • sa
7
2026-07-11 • via Nuitee
S
Susanne • solo_traveller • ch
7
ich habe es sehr genossen
Pros:

Aussicht, spa, separates WC / Dusche

Cons:

Die vielen Baustellen und Kräne

2026-07-10 • via Nuitee
C
Conrado • couple • br
10
Hotel incrível com ótima localização e vista
Pros:

Hotel incrível, ótima localização perto da estação e com uma vista bonita da cidade (ver foto; o Matterhorn fica no cantinho mas dá pra ver). Café da manhã muito bom também com mesa de queijos com grande variedade

2026-07-10 • via Nuitee
P
Phuntsog • family_with_children • ch
10
Pros:

Sehr zufrieden mit eurem Service. Super! Gerne wieder kommen.

2026-07-09 • via Nuitee
S
Sigrid • couple • es
8
Verygood
Pros:

Good location

2026-07-08 • via Nuitee
N
Nathalie • couple • ca
9
Pros:

Hôtel bien situé. Chambre confortable et petit déjeuner délicieux.

Cons:

Rien

2026-07-05 • via Nuitee
C
Connie • extended_group • us
8
2026-07-05 • via Nuitee
N
Nathalie • couple • ca
10
2026-07-04 • via Nuitee
C
Christine • extended_group • us
10
Pros:

Great breakfast buffet!

2026-07-03 • via Nuitee