Arca Aparthotel & Spa

Hotels
9.6 (1347 reviews)
Spissstrasse 42 , Zermatt , ch

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
Heating
Terrace
Family rooms
Garden
Hiking
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent amenities
Delicious breakfast
Cons:
Old-fashioned rooms
Unpleasant smells in some areas

Categories

Cleanliness
8.56
Generally clean, though some rooms noted as old-fashioned and with unpleasant odors.
Service
10
Staff praised for friendliness and helpfulness.
Location
10
Conveniently located near train station and main attractions.
Room Quality
9.56
Rooms comfortable with great views, though some noted as old-fashioned.
Amenities
9.56
Excellent amenities including spa and pool.
Value for Money
9.56
Generally perceived as good value given the positive experiences.
Food and Beverage
9.56
Breakfast highly rated with a wide variety.
Overall Experience
10
Overall very positive, with many returning customers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:17

Property Description

Luxurious Mountain Retreat in Zermatt

Wellness Facilities: Indulge in the indoor brine pool and unwind in the heated brine swimming pool, steam bath, and sauna after a day of adventure.

Spectacular Views: Wake up to balcony views of the mountains in every room, with some offering stunning Matterhorn views.

Convenience and Comfort: Enjoy the convenience of a kitchenette in every room, complimentary breakfast, and free wireless internet throughout the hotel.

Experience relaxation and luxury at ARCA Solebad Wellness & Spa. Book now for an unforgettable stay.

Important information:

Daily cleaning doesn’t include the kitchen cleaning. But can be requested at an extra charge.
Please inform the Hotel & Solebad Arca of your expected arrival time in advance. You can use the special requests box when booking or contact the property directly using the contact details in your confirmation.
The credit card used to make the payment for the reservation must be from one of the clients that will be coming.

There may be construction work taking place in the surrounding area. As a result, you may occasionally experience noise disturbances
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 1347 reviews
Cleanliness: 8.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 9.56
Overall Experience: 10
C
Connie extended_group us
8
2026-07-05 via Nuitee
N
Nathalie couple ca
10
2026-07-04 via Nuitee
C
Christine extended_group us
10
Pros:

Great breakfast buffet!

2026-07-03 via Nuitee
A
Annick solo_traveller ca
9
Bel hôtel, bien situé près de la gare!!
Pros:

A quelques minutes à pieds de la gare et des épiceries. La chambre était très jolie et chaleureuse. On avait celle dans le pignon. On s'y sentait à l'aise et c'était calme. Le déjeuner compris était copieux et très bon. Nous avons apprécié la piscine intérieure au sel avec ces nombreux jets. Après une journée de randonnée, ça fait du bien se faire masser les muscles par les jets.

Cons:

Pour avoir accès au sauna, hamman et bain vapeur, il faut être nu. Aucun costume de bain toléré. Ça serait ds la coutume Allemande, alors soyez avisé. Pour ma part, j'ai sauté mon tour

2026-07-02 via Nuitee
B
Becky couple us
10
Best place to stay in Zermatt!
Pros:

The room was clean, had plenty of storage for clothes, was a great size for two people, and there was a with a nice deck to sit out on with coffee in the morning and wine in the evening. The brine pool was a wonderful amenity--peaceful, warm, large enough for laps, but also had areas with jets for those hurting muscles after a day of hiking in Zermatt! The breakfast buffet was awesome--lots of choices for everyone to be happy! Food and beverages were delicious. Location was very convenient to train station as well as the station to head up Gornergrat. We definitely hope to be back.

Cons:

Everything was wonderful--don't change a thing!

2026-06-30 via Nuitee
L
LINDA MARCELLINE couple ae
9
Amazing stay!
Pros:

1. Helpful staff
2. Location
3. Swimming pool
4. Spacious , clean room with great decor

Cons:

1. The breakfast spread had a limited number of items, with minimal variety available.
2. No air conditioning.
3. The fan provided did not offer sufficient cooling.

2026-06-25 via Nuitee
J
Jenny family_with_children us
9
Great location! Beautiful Bathrooms and spa!
Pros:

We loved staying here! The rooms are older but the bathrooms look like a 5 star resort. The beds were good and the location was perfect. Near good restaurants, train, and the train up to the top. The spa area was really great and we loved the breakfast too! Great place!

Cons:

I wish the rooms were a bit more updated and the smell in the hall was a bit musty

2026-06-22 via Nuitee
H
Haruka extended_group jp
10
Pros:

プールとサウナも付いていて、山登りで疲れた体を癒すことができた。ランドリー室もあったので洗濯も無料出できてよかった。

Cons:

洗濯機と乾燥機が1台ずつしか無いのでせめてもう1台あると便利だなと思った。

2026-06-21 via Nuitee
Z
Zong Xiang couple sg
10
good location and friendly staff
Pros:

we liked how we could see matterhorn from our room. we even woke up on 2 of the 4 mornings to catch the alpenglow on the matterhorn. it was really nice to be able to catch it from the room. we also loved the pool - it was nice and warm. the jacuzzi functions were really nice to have at the end of a long day with the various massage areas in the pool. location is good - short 5 min walk from the station. loved squeezing fresh orange juice every morning!

Cons:

didn’t get to try the sauna/steam room as it was mixed gender nudity and we were not comfortable with it, we understand it’s european culture.

2026-06-21 via Nuitee
A
Aline solo_traveller ch
7
2026-06-20 via Nuitee
N
Newton solo_traveller br
10
Muito bom
Pros:

Limpeza, funcionarios

2026-06-17 via Nuitee
S
Séverine couple ch
8
2026-06-16 via Nuitee
T
trisha.patton solo_traveller us
10
Great stay
Pros:

The location was great - right by the train station.
The breakfast buffet was delicious with plenty of options.
And the pool and sauna area was great.
The views from the balcony were beautiful, of course.

Cons:

The sauna area is nude. Even though you can wrap a towel around yourself other people may be in the nude.

2026-06-16 via Nuitee
A
Anne couple be
9
2026-06-14 via Nuitee
H
Hao solo_traveller cn
10
Pros:

服务、位置、房间、设施、早餐等都满意,酒店位置离火车站近,出行周边交通方便,早餐比较丰富,有我们习惯的米饭餐食,厨房用具配备齐全,便于我们做简单的晚餐改善一下胃口,我们住在阁楼层,房间很大,站在房间的露台上就能欣赏小镇风景和远处的马特洪峰。

Cons:

2026-06-13 via Nuitee
F
Frederik Overgaard couple dk
10
Great hotel in Zermatt !
Pros:

Great hotel, really nice breakfast and good spa for when you come back from the mountains.
Very nice staff. Reception can help with a lot of stuff, for example getting stamps and sending postcards.

2026-06-12 via Nuitee
H
hanndarahodaraka solo_traveller jp
8
Pros:

駅から軽い下り坂で荷物を運んでの移動がとても楽でした。
駅から一本道沿にあり分かり易いのも助かりました。
マッターホルンは見えない部屋でしたが、部屋によってはよく見えると思います。
キッチンも充実、スーパー揉めの前に有ります。

Cons:

スタッフは親切なのですが早口で困りました。
洗濯機の詳しい説明書が欲しかった

2026-06-09 via Nuitee
D
DjRonit solo_traveller ae
9
Amazing property - value for money
Pros:

The location was perfect mins. away from train station. View from my room was amazing - matterhorn view. There was a mini kitchen which helped me a lot. Market is nearby for groceries. Everything was accessible. Rooms were clean and well equipped.

Cons:

Na

2026-06-08 via Nuitee
J
JenTzong couple tw
9
2026-06-07 via Nuitee
P
patrick extended_group us
10
2026-06-06 via Nuitee