North Palace Hotel

Hotels
7 (2046 reviews)
Rua Santa Teresa de Jesus, 339 , Sao Paulo , br

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Free

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Luggage storage
Shared lounge/TV area
Coffee Shop on site
Fruits
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Decent food options
Cons:
Poor cleanliness
Uncomfortable room quality
Inadequate service in some instances

Categories

Cleanliness
5.14
Several mentions of issues like mofo and poor maintenance.
Service
7.61
Mixed feedback; some found staff helpful while others complained.
Location
8.65
Many reviews highlight great location as a positive aspect.
Room Quality
6.6
Mention of discomfort and issues with beds and facilities.
Amenities
6.63
Common complaints about missing amenities like fridges.
Value for Money
7.09
Generally regarded as affordable but with issues.
Food and Beverage
7.14
Breakfast was mentioned positively but with room for improvement.
Overall Experience
7.11
Overall sentiment was mixed; some enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:32

Property Description

Convenient Location
Located in Sao Paulo, North Palace Hotel offers easy access to major attractions like Expo Center Norte and Anhembi Convention Center, making it an ideal choice for both business and leisure travelers.

Comfortable Amenities
Guests can enjoy a comfortable stay in rooms equipped with a TV, cozy bed linens, and fresh towels. The shared lounge and free WiFi add to the convenience and relaxation during your visit.

Exceptional Services
With 24-hour front desk assistance, room service, and luggage storage, North Palace Hotel ensures that guests' needs are met promptly and efficiently.

Experience the perfect blend of convenience and comfort at North Palace Hotel. Book your stay now and make the most of your time in Sao Paulo.

Important information:

Please note that according to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for R$ 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 2046 reviews
Cleanliness: 5.14
Service: 7.61
Location: 8.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
D
De • solo_traveller • br
5
2026-06-06 • via Nuitee
F
Francisco Felipe • solo_traveller • br
8
2026-06-06 • via Nuitee
E
Eduardo • solo_traveller • br
10
Precisa melhorar algumas coisas
Pros:

Quarto confortável, limpo e a hidro bem boa

Cons:

Wi-fi não funciona, poucas opções de canais de TV e um café da manhã bem básico, mandaram apenas geleia e eu e minha esposa não gostamos de geleia, precisava ter um café da manhã melhor, e melhorar pelo menos a questão da internet, pois com ela teríamos mais opções na tv, até pq o som do quarto também não funciona, resumindo, sem música e sem opções de assistir algo

2026-06-06 • via Nuitee
S
santos • solo_traveller • br
10
Boa experiência
Pros:

Do café da manhã e instalação

Cons:

Achei que deveria ter mais conforto nos jogos de cama e toalhas.

2026-06-05 • via Nuitee
L
LiesTauana • couple • br
1
Pior lugar que já me hospedei
Pros:

Nada

Cons:

Quarto sujo,com bandeja de alimento do café da manhã sendo que minha chegada foi 23:00

2026-06-04 • via Nuitee
T
Thiago • solo_traveller • br
10
2026-06-02 • via Nuitee
R
Ricardo • solo_traveller • br
10
2026-06-02 • via Nuitee
D
Dayane • solo_traveller • br
10
2026-06-01 • via Nuitee
M
MARCELO • family_with_children • br
6
Pros:

Localização

Cons:

Pia e vaso sanitário com vazamento de água

2026-06-01 • via Nuitee
W
Wagner • extended_group • br
10
Ótimo
Pros:

Tudo.

Cons:

Nada.

2026-06-01 • via Nuitee
J
Jairton • solo_traveller • nz
3
2026-06-01 • via Nuitee
L
Leonardo • solo_traveller • br
10
Pros:

Amo me hospedar nesse hotel. Cumpre o que oferece.

2026-06-01 • via Nuitee
A
Amorim • solo_traveller • br
5
Pros:

Localização e atendimento

Cons:

Quartos com móveis muito antigos com cheiro um pouco forte, ruim pra quem costuma ser alérgico a algumas coisas.

2026-06-01 • via Nuitee
H
Henrique • couple • br
5
Não muito confortável
Pros:

Atendimento

Cons:

Acomodação
Quarto com ar condicionado com problema.
Foi trocado o quarto, porém ralo chuveiro entupido. Água transbordando para fora do box.
Travesseiros velhos, danificados
Parede próximo a máquina de ar condicionado toda mofada

2026-06-01 • via Nuitee
S
Santos • solo_traveller • br
10
2026-05-31 • via Nuitee
C
Cunha • solo_traveller • br
8
Cons:

Travesseiros

2026-05-31 • via Nuitee
D
Dara • solo_traveller • br
8
2026-05-31 • via Nuitee
L
lucianno pires • solo_traveller • br
6
2026-05-30 • via Nuitee
F
Fabiano Lucas • couple • br
10
Pros:

Atendimento, comida muito boa...

2026-05-30 • via Nuitee
L
Larissa • solo_traveller • br
10
2026-05-30 • via Nuitee