Padbrook Park Hotel

Hotels
8.6 (1339 reviews)
Padbrook Park , Cullompton , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly/welcoming staff
Good/generous breakfast
Quiet location
Ample parking
Dog friendly
Comfortable/spacious rooms (reported by several guests)
Good value for money (frequently mentioned)
Cons:
Inconsistent cleanliness (mold, insects, seldom cleaned rooms)
Dated/old-fashioned rooms and bathrooms
Understaffed/poor service at times (bar/restaurant)
No air conditioning on hot days
Occasional poor dinner quality
Smoking area directly outside restaurant
Children's play area/grounds maintenance issues

Categories

Cleanliness
6.8
Multiple guests reported inconsistent cleanliness: rooms seldom cleaned, mold in a bathroom, insects/moths, ragged towels and dirty communal areas noted.
Service
9.2
Generally described as welcoming and friendly with excellent, attentive staff in many reviews, though a few reports noted understaffing and occasional unhelpful/absent reception.
Location
9.4
Frequently praised: quiet, good location, convenient for motorway and ferry with ample parking.
Room Quality
8.6
Mixed comments — some found rooms comfortable and spacious while others described dated decor, poor bathrooms and occasional rock-hard beds; overall adequate but in need of refurbishment.
Amenities
8.5
Good basics (parking, dog-friendly). Some negatives: no air conditioning/fans on hot days, smoking area by restaurant, and poorly maintained children’s outdoor activities noted.
Value for Money
8.6
Several guests called it excellent value for money; a minority felt price was not always justified given dated decor and some service issues.
Food and Beverage
9
Breakfast was consistently praised (good choices, generous and tasty). Dinner reviews were mixed — some excellent meals, one report of inedible/overcooked dishes and understaffed restaurant service.
Overall Experience
8.7
Overall positive for overnight and convenient stays thanks to friendly staff, good breakfasts and location, but hampered for some by cleanliness, dated rooms and occasional service/restaurant shortfalls.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 13:51

Property Description

Luxurious Accommodation
Enjoy a stay in one of our cosy bedrooms at Padbrook Park Hotel, each equipped with a private bathroom, tea/coffee facilities, a business desk, and a Freeview TV for your comfort and convenience.

Delicious Dining
Indulge in traditional British cuisine at Ripleys Restaurant, set in intimate surroundings. Our modern bar offers a variety of beverages and snacks, and don't forget to start your day with a delicious full English breakfast served daily.

Versatile Facilities
From business meetings to weddings, Padbrook Park has you covered with our versatile facilities. Whether you need conference space or a stunning wedding venue, we have everything you need for a successful event.

Book your stay at Padbrook Park Hotel and experience the beauty of the Devon countryside.

Important information:

Electric Car Charging Point on site.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1339 reviews
Cleanliness: 6.8
Service: 9.2
Location: 9.4
Room Quality: 8.6
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 8.7
M
michael • couple • gb
6
Pros:

no food

2026-09-18 • via Nuitee
S
Silvia • solo_traveller • gb
6
Good location, free parking
Pros:

The location is good and the cooked breakfast was lovely

Cons:

The furniture in the room is very dated and needs modernization. Some elements of breakfast were poor, no dairy alternatives on offer and very limited continental breakfast choices. The scrambled eggs looked watery and not made with fresh eggs. It's a three star hotel but the price was a bit high for the facilities. Receptionist/breakfast person was friendly and helpful

2026-09-18 • via Nuitee
H
Helen • couple • gb
8
Lovely friendly staff and v comfortable stay
Pros:

Great location for wedding venue and easy walk to collumpton

Cons:

No evening meal

2026-09-16 • via Nuitee
J
Julian • family_with_children • gb
1
Not worth commenting on! Comparable with lower market travel accommodation for welcome and homelines
Pros:

Nothing

Cons:

On arrival, the hotel was in virtual darkness. There was a sign saying the restaurant was closed from August (NOT mentioned on website). Only one duty manager who was occupied making a sandwich for another guest.
I didn't stay and moved onto a super pub offering B&B, who advised met that the same had happened to others too!
I specifically emailed the hotel to see if restaurant was open, as this was important to me. They replied on day of travel at 7.00am after I had paid and after I had departed (Teesside to Devon) I didn't get to read message till after I had arrived. It didn't come to my email it went into booking.com and took me over 20 minutes to find with help of duty manager. I asked for a refund due to misleading web information:
Their reply:

Thank you for your message.

Im sorry to hear that you were disappointed by the restaurant not being available during your stay. I understand this was an important part of your plans.

I do want to clarify that we emailed you on the day of your arrival at 7am with the information regarding the restaurants closure. Im sorry if this message was missed, but the notification was sent prior to your check‑in.

Regarding your comment about the hotel being almost empty, we were in fact operating at a high occupancy level during your stay, and all other facilities and services remained available as described at the time of booking.

As the room and all advertised amenities were provided, and the information about the restaurant was sent on the day of arrival, we are unable to offer a refund or free cancellation in this instance.

Thank you for taking the time to raise your conc erns, and we appreciate your understanding.

Kind regards,
Padbrook Park Hotel

2026-09-15 • via Nuitee
K
Kevin • couple • gb
7
2026-09-14 • via Nuitee
S
Sarah • couple • gb
8
2026-09-13 • via Nuitee
J
J A Correia • solo_traveller • gb
6
Pros:

The location is excellent very quiet. Nice and spacious car park. Staff was very friendly and helpful.

Cons:

Room wasn't well cleaned dust on bed headboard, cobwebs on window and decorations quite dated.

2026-09-13 • via Nuitee
K
karen • couple • gb
3
Pros:

The lady at breakfast was friendly and helpful!

Cons:

The level of service from the guy covering the bar and reception was very poor!

Skeleton staffing is not an excuse for dismissing a guest who has already been waiting. The service was inconsiderate, and left a genuinely poor impression.

2026-09-13 • via Nuitee
J
Jon • solo_traveller • gb
6
Pros:

The bed was comfy

Cons:

The breakfast was poor - poor quality, poorly cooked

2026-09-13 • via Nuitee
L
Lindsey • family_with_children • gb
8
Was a quick stop off ahead of a wedding. Staff were lovely. Felt it was a little too expensive.
Pros:

Staff were friendly

Cons:

A bit dated
A bit overpriced

2026-09-09 • via Nuitee
L
Leon • solo_traveller • gb
10
Shame its closing
Pros:

Everything

Cons:

Nothing

2026-09-09 • via Nuitee
R
Rosanne • extended_group • gb
5
2026-09-02 • via Nuitee
R
Rosanne • couple • gb
5
Disappointing
Pros:

Spacious with plenty of parking

Cons:

We booked this hotel as it served evening meals. Unfortunately they didn’t bother to let us know that they had stopped doing this as the hotel is closing down

2026-08-31 • via Nuitee
L
Lisa • solo_traveller • gb
9
2026-08-26 • via Nuitee
D
Dawnie03 • solo_traveller • gb
10
Pros:

The staff were wonderful and very helpful. The room was very clean and the breakfast was delicious. We were going to a wedding which was a mile away from the hotel so ideally based

2026-08-26 • via Nuitee
S
singh • solo_traveller • gb
10
2026-08-18 • via Nuitee
P
Polly • family_with_children • gb
8
Very nice
Pros:

The staff were very helpful and friendly and the breakfast excellant

Cons:

it was slightly worn in certain ways

2026-08-17 • via Nuitee
G
GARY • couple • gb
10
Very good
Pros:

Very good selection for breakfast. Staff very helpful

2026-08-17 • via Nuitee
R
Ronni Bright • solo_traveller • gb
8
2026-08-17 • via Nuitee
A
Allison • couple • gb
9
2026-08-17 • via Nuitee