Marriott Marquis Chicago

Hotels
•
Marriott Hotels & Resorts
8.6 (685 reviews)
2121 South Prairie Avenue , Chicago , US
+1 312-824-0500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Comfortable accommodations
Friendly staff
Cons:
Poor housekeeping
High prices for value

Categories

Cleanliness
8.15
There were mentions of poor housekeeping and issues with towel replacement leading to a lower score.
Service
8.65
Mixed reviews on service; some friendly staff but negative experiences during check-in.
Location
9.65
Multiple reviews highlight a perfect location near public transport and attractions.
Room Quality
9.15
Overall nice room quality with beautiful views and comfortable accommodations.
Amenities
8.15
Concerns about limited amenities and issues with the advertised services led to a lower score.
Value for Money
8.15
Guests feel the price was high for the value received, especially considering some amenities were lacking.
Food and Beverage
7.65
Limited dining options and issues with pricing noted, impacting the overall score.
Overall Experience
9.25
Despite some negative experiences, guests enjoyed their overall trip.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:35

Property Description

State-of-the-Art Technology and Connectivity
Experience cutting-edge technology and seamless connectivity at our Chicago hotel, directly connected to McCormick Place. With over 93,000 square feet of meeting space, we offer the perfect venue for your events and gatherings.

Delicious Dining Options
Indulge in traditional American cuisine at Woven & Bound Bar and Restaurant for lunch and dinner. For a quick bite, visit the 2121 Pantry or The Showroom Food Hall for freshly prepared salads, sandwiches, and snacks. With 24-hour in-room dining services, satisfy your cravings at any time.

Convenient Amenities and Services
Stay productive with our on-site business centre offering copy and fax services. Enjoy valet dry cleaning services for a hassle-free stay. Plus, with the Cermak-McCormick Place Green Line train stop just 2 blocks away, explore Chicago’s iconic landmarks with ease.

Book your stay at Marriott Marquis Chicago now for a seamless blend of technology, comfort, and convenience.

Important information:

The property offers in-room standard WiFi for USD 14.95 and upgraded WiFi for USD 19.95.
Breakfast included package is for 2 people only. Each individual would be required to pay $30 per personGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Guest Reviews

8.6
Based on 685 reviews
Cleanliness: 8.15
Service: 8.65
Location: 9.65
Room Quality: 9.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 9.25
C
Carol • couple • us
8
Nice hotel. Very friendly staff.
Pros:

Everything seemed clean & organized

Cons:

High price. I’m a Hilton card holder but was traveling with others.

2026-09-16 • via Nuitee
J
Jawann • couple • us
10
2026-09-14 • via Nuitee
D
David • family_with_children • us
10
We had a blast and really enjoyed the comfort of our stay, it allowed us to be present and have fun.
Pros:

The room was spacious, clean, and comfortable with a nice view. The hotel property was big and the location was prime easy to commute from.

Cons:

Nothing really to say we only stayed for the night, a lot of services that we unfortunately did not get to expierence.

2026-09-10 • via Nuitee
D
Debra • family_with_children • us
10
Relaxed, comfortable with stay again
Pros:

Everyone was friendly, approachable, helpful place was very clean perfect for a perfect vacation. Would stay here again hands-down

2026-09-10 • via Nuitee
S
Sarah • couple • us
3
Pros:

There was a bed

Cons:

The AC was not good, bed and pillows not comfortable

2026-09-09 • via Nuitee
J
Juliana • extended_group • us
4
Check in was at 4, so we get there at four they said our room was ready. Once we get to our room , the beds weren’t made
2026-09-09 • via Nuitee
H
Herrera • family_with_children • us
10
2026-09-09 • via Nuitee
G
Gabriela • extended_group • us
9
2026-09-08 • via Nuitee
G
Gina • couple • us
8
Pros:

The atmosphere was pleasant very welcoming. The set up of the hotel is warm and welcoming…

2026-09-07 • via Nuitee
M
Maria • family_with_children • us
10
2026-09-07 • via Nuitee
C
Camilla • couple • us
8
great place to stay for Soldier Field events!
Pros:

walking distance to soldier field, great views!!

Cons:

mattresses were a little beat up. other than that, really nice rooms.

2026-09-07 • via Nuitee
M
Mylasia • couple • us
10
Pros:

The location was incredibly convenient!

Cons:

The views of the city from the room.

2026-09-07 • via Nuitee
R
Rebecca • couple • us
5
Pros:

Location

Cons:

Cost (hidden fees), no free breakfast. No allergen guide for food options

2026-09-02 • via Nuitee
M
mariam • family_with_children • us
10
Pros:

sleep was comfortable, the room was nice and clean, would have preferred the water view. I absolutely love the smell in the lobby

Cons:

there are no more free toiletries like there used to be and the staff at the breakfast place downstairs weren't friendly at all and very unclear when asked any question. the lady that seated us was frowning when I made a request on where I want to sit, not nice! also please don't use down feather products, please stop supporting animal cruelty.

2026-08-31 • via Nuitee
B
Bl • extended_group • us
9
2026-08-31 • via Nuitee
S
Sheryll • couple • us
10
2026-08-31 • via Nuitee
M
Marlene • family_with_children • us
10
Pros:

Breakfast buffet was good. But the food overall was expensive. View was great. Parking was convenient..

2026-08-30 • via Nuitee
K
Kimberly • extended_group • us
10
Another great weekend in Chicago at a great place!
Pros:

Great location for our event at Soldier Field. Staff was friendly and helpful.

Cons:

Nothing

2026-08-30 • via Nuitee
A
Abby • extended_group • us
10
2026-08-30 • via Nuitee
S
Sara • extended_group • us
10
2026-08-30 • via Nuitee