Hotel Indigo Warsaw Nowy Świat by IHG

Hotels
•
Hotel Indigo
9.2 (2300 reviews)
Smolna 40 , Warsaw , pl
+48224188900

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Well-decorated rooms
Cons:
High breakfast cost
Staff interaction issues
Noise disturbances

Categories

Cleanliness
8.75
Some complaints regarding the overall room temperature and initial coldness.
Service
8.72
Mixed reviews with one problematic incident regarding staff interaction at check-in.
Location
10
Highly praised for its central location near points of interest and dining options.
Room Quality
9.21
Well-designed rooms with cleanliness noted, although some issues with temperature control.
Amenities
9.24
Included welcome kit in room was well-received, but breakfast service raised concerns.
Value for Money
9.2
Generally good value but some concerns about breakfast cost and room temperatures.
Food and Beverage
8.75
Breakfast quality was a point of criticism despite other amenities being acceptable.
Overall Experience
9.74
Overall highly positive with some minor issues, though some guests left feeling unhappy.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:54

Property Description

Designer Interiors and Modern Amenities
Hotel Indigo boasts designer interiors with stylish furniture and wooden floors, creating a chic and comfortable atmosphere. Each room is equipped with top-notch amenities such as a flat-screen TV, coffee machine, and a minibar with complimentary mineral water, ensuring a luxurious stay.

Culinary Delights and Lounge Bar
Indulge in modern Polish cuisine at the hotel restaurant, complemented by a variety of drinks. The Lounge Bar offers a wide selection of whiskies, perfect for unwinding after a day of exploring the city.

Convenience and Wellness
Enjoy the convenience of a 24-hour reception and concierge services, ensuring all your needs are met promptly. Stay active at the modern fitness centre with a sauna, or host meetings in the conference rooms available on-site.

Experience luxury and convenience at Hotel Indigo - Warsaw - Nowy Swiat. Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 130 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for 50 zł per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for 99 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 47.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular, sliding
  • Entrance Door Width: 100
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 2300 reviews
Cleanliness: 8.75
Service: 8.72
Location: 10
Room Quality: 9.21
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 9.74
K
Kamal • extended_group • sa
8
Pros:

Ok

Cons:

Ok

2026-07-04 • via Nuitee
Y
Yael • couple • il
10
2026-07-04 • via Nuitee
J
Judyta • couple • pl
10
2026-07-03 • via Nuitee
V
Vestina • couple • lt
7
2026-07-03 • via Nuitee
M
Mariusz • solo_traveller • pl
10
Pros:

Lubię ten hotel I śniadania do pokoju. No doskonała sprawa. Będę wracał moje top 5 w Warszawie po Raffles, Warszawa i Verte. Jak poprawią parking oczywiście.

Cons:

Niestety zaczynają być problemy z parkingiem kiedyś tego tu nie było. Było dużo miejsc dla hotelu, a teraz wynajęty prawie cały parking. I mogliby by zrobić tam kostkę lub asfalt - bo jest klepisko. No trochę słabo jak na hotel przy Nowym Świecie.

2026-07-02 • via Nuitee
A
Adriana • family_with_children • pl
8
Na krótki pobyt bardzo dobry wybór
Pros:

Lokalizacja,
Charakter obiektu
Aranżacja

Cons:

Głośna i nie do końca skuteczna klimatyzacja, nieadekwatna do standardu hotelu

2026-07-01 • via Nuitee
U
Urszula • solo_traveller • dk
4
Pros:

Hotel jest dobrze zlokalizowany.

Cons:

Największym rozczarowaniem był personel hotelu. Kiedykolwiek zwracałam się do nich z problemem, byli niezbyt pomocni - pani na recepcji była bardziej zainteresowana rozmowami z innymi osobami z załogi niż pomocą gościowi. Niestety, o wyciszeniu okien/ pokoju nie ma mowy. Słychać wszystko z ulicy, zwłaszcza w późnych godzinach nocnych. W opcjach na booking.com hotel ogłasza, że ma shuttle z lotniska, ale - uwaga - ten transport nie jest darmowy - jest bardzo drogi, ok. 2.5x niż taksówka z lotniska.

2026-07-01 • via Nuitee
D
Damian • solo_traveller • pl
10
Pros:

Wszystko. Doskonałe śniadania. Duży pokój.

Cons:

Bez uwag

2026-06-29 • via Nuitee
K
Kinga • solo_traveller • pl
10
Pros:

Brak wad. Wszystko było tak, jak powinno.

Cons:

Brak.

2026-06-29 • via Nuitee
R
Roman • couple • ua
10
2026-06-29 • via Nuitee
R
Red • solo_traveller • pl
10
2026-06-28 • via Nuitee
K
Krzysztof • extended_group • pl
10
Cons:

Mały parking

2026-06-28 • via Nuitee
N
Nihan • couple • tr
1
2026-06-27 • via Nuitee
E
Efe Y. • solo_traveller • tr
5
Pros:

Location.

Cons:

Breakfast wasn't as good as advertised in the reviews. I wouldn't say worth for the price.

Hotel parking area was a bit limited.

I would also like to note that while I haven't experienced any problems during our stay for business, my collegue was charged breakfast price for two due to I believe some misunderstanding at the reception (while the rest of us have paid for the same type of room and breakfast for 1 person).

When contacted, the hotel's customer service specified the ratios of the room (which were the same for everyone) and breakfast charges in the total amount paid but wasn't clear about the breakfast charge for two people in my collegue's invoice. We realized this when we compared our tax invoices.

2026-06-26 • via Nuitee
W
Wieslaw • solo_traveller • us
10
2026-06-26 • via Nuitee
D
Daniel • couple • pl
9
2026-06-24 • via Nuitee
R
Robertas • solo_traveller • lt
8
2026-06-24 • via Nuitee
M
Monika • couple • pl
8
Pros:

Czystość i wnętrze hotelu,

Cons:

Za bycie w centrum płaci się ogromnym hałasem przez całą noc w piątek, oraz sobotę. Po zamknięciu okien jest dużo lepiej, ale nadal słyszany hałas, tylko zatyczki do uszu.

2026-06-24 • via Nuitee
P
PAWEŁ • solo_traveller • pl
10
Pros:

Hotel petarda, polecam każdemu kto chce mieć gwarancję super jakości, a zarazem być blisko centrum i zabawy.

2026-06-22 • via Nuitee
N
Nataliia • family_with_children • ua
10
2026-06-22 • via Nuitee