Hotel Indigo Warsaw Nowy Świat by IHG

Hotels
•
Hotel Indigo
9.2 (2275 reviews)
Smolna 40 , Warsaw , pl

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Well-decorated rooms
Cons:
High breakfast cost
Staff interaction issues
Noise disturbances

Categories

Cleanliness
8.75
Some complaints regarding the overall room temperature and initial coldness.
Service
8.72
Mixed reviews with one problematic incident regarding staff interaction at check-in.
Location
10
Highly praised for its central location near points of interest and dining options.
Room Quality
9.21
Well-designed rooms with cleanliness noted, although some issues with temperature control.
Amenities
9.24
Included welcome kit in room was well-received, but breakfast service raised concerns.
Value for Money
9.2
Generally good value but some concerns about breakfast cost and room temperatures.
Food and Beverage
8.75
Breakfast quality was a point of criticism despite other amenities being acceptable.
Overall Experience
9.74
Overall highly positive with some minor issues, though some guests left feeling unhappy.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:54

Property Description

Designer Interiors and Modern Amenities
Hotel Indigo boasts designer interiors with stylish furniture and wooden floors, creating a chic and comfortable atmosphere. Each room is equipped with top-notch amenities such as a flat-screen TV, coffee machine, and a minibar with complimentary mineral water, ensuring a luxurious stay.

Culinary Delights and Lounge Bar
Indulge in modern Polish cuisine at the hotel restaurant, complemented by a variety of drinks. The Lounge Bar offers a wide selection of whiskies, perfect for unwinding after a day of exploring the city.

Convenience and Wellness
Enjoy the convenience of a 24-hour reception and concierge services, ensuring all your needs are met promptly. Stay active at the modern fitness centre with a sauna, or host meetings in the conference rooms available on-site.

Experience luxury and convenience at Hotel Indigo - Warsaw - Nowy Swiat. Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 130 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for 50 zł per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for 99 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 47.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular, sliding
  • Entrance Door Width: 100
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 2275 reviews
Cleanliness: 8.75
Service: 8.72
Location: 10
Room Quality: 9.21
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 9.74
Z
Zych-Kędra • solo_traveller • pl
10
Pros:

Fantastyczny, czysty pokój, cudowna , pomocna obsługa. Serdecznie polecam

2026-06-13 • via Nuitee
P
Piotr • solo_traveller • pl
10
Pros:

Lokalizacja

2026-06-13 • via Nuitee
M
Monika Sattler • solo_traveller • ch
8
2026-06-12 • via Nuitee
A
Anatolii • couple • pl
10
2026-06-09 • via Nuitee
K
Kenneth • solo_traveller • us
10
2026-06-09 • via Nuitee
A
Arild • couple • no
10
2026-06-08 • via Nuitee
A
Amanda • solo_traveller • ch
6
Zu laut und schlechtes Preis-Leistungsverhältnis
Pros:

Gute Lage fussläufig zur belebten Nowy Swiat, wo es viele Cafes und Restaurants gibt, und anderen Sehenswürdigkeiten. Freundliches Personal. Das Gym ist klein aber ausreichend und war immer leer, genauso wie die Sauna, die auf Wunsch erst beheizt wird. Das Frühstück ist in Ordnung, aber ich finde es zu teuer, für das, was es ist.

Cons:

Ich war eher enttäuscht von meinem Aufenthalt. Das grösste Problem ist der Lärm. Das Hotel liegt an einer Ausgeh-Meile und jede Nacht sind Leute auf der Strasse und es ist sehr laut. Die Fenster dichten nicht ausreichend ab und ich habe schlecht geschlafen. Dazu sind die Matratzen schon etwas älter und hängen durch. Die Einrichtung der Zimmer ist unvorteilhaft und das Zimmer selbst weisst deutliche Abnutzungsspuren auf. Die Klimaanlage kann nicht aus dem Zimmer heraus abgeschaltet werden, sondern man muss an der Rezeption anrufen. Ich würde nicht wieder kommen, schade.

2026-06-07 • via Nuitee
E
Ewa • couple • se
8
Great location, stylish and comfortable
Pros:

Fantastic location, you could not be more central. Room was spacious, clean and stylish and had everything we needed, including robes, hairdryer etc. Beds were very comfortable. There were bikes to rent (which we discovered on the last day), a in-house restaurant and beauty studio to cater to all needs.

Cons:

There’s no way to sugarcoat it: because of the location it gets loud! You’re close to one of the main streets in Warsaw and situated in between several night hotspots so there’s no way around the noise. Hotel is quiet otherwise but this is always a downside for me.

2026-06-04 • via Nuitee
M
Monika • solo_traveller • pl
9
Dobry czas
Pros:

Uwielbiam hotel za lokalizacje, super wygodne pokoje, duże łóżka i świetną pościel. Byłam już tam kilka razy i z przyjemnością wracam na krótkie i dłuższe pobyty. Polecam też jedzenie.

Cons:

Nie mam zastrzeżeń

2026-06-04 • via Nuitee
K
Katarzyna • solo_traveller • pl
9
2026-06-04 • via Nuitee
M
Maria • solo_traveller • is
8
Pros:

Hreint hótel, yndælt starfsfólk og þægileg rúm. Lenti snemma um morguninn og þurfti að hvíla mig í nokkra klst og ekkert mál að fá late check out.

Cons:

Likaði allt.

2026-06-04 • via Nuitee
T
Tsvetelina • family_with_children • bg
10
2026-06-04 • via Nuitee
U
Ulrich • couple • de
8
2026-06-01 • via Nuitee
C
Claudio • family_with_children • it
8
2026-06-01 • via Nuitee
A
Anton • couple • pl
10
2026-05-31 • via Nuitee
D
Dariusz • couple • pl
10
2026-05-31 • via Nuitee
P
Piotr • couple • pl
9
2026-05-31 • via Nuitee
I
Ilonna • couple • il
10
Pros:

A wonderful hotel — beautiful, comfortable, and with excellent service. We really enjoyed our stay and would be happy to come back.

2026-05-29 • via Nuitee
J
Jasmin • solo_traveller • at
8
Pros:

Die Zimmer sind komfortable und das Personal ist sehr nett. Die Lage ist wirklich sehr zentral und das Frühstück ausgezeichnet.

Cons:

Leider ist direkt neben dem Hotel die Partymeile und es ist Freitag- und Samstagnacht sehr, sehr laut. Die Party geht bis in die frühen Morgenstunden und ohne Ohropax hätten wir keine Chance auf Schlaf gehabt. Freundlicherweise durften wir das Zimmer wechseln, der Lärm war dann deutlich erträglicher, aber immer noch hörbar. Unter der Woche ist die Lautstärke kein Problem.

2026-05-29 • via Nuitee
O
Olena • solo_traveller • ua
10
2026-05-29 • via Nuitee