Hotel Indigo Warsaw Nowy Świat by IHG

Hotels
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Hotel Indigo
9.2 (2259 reviews)
Smolna 40 , Warsaw , pl

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Well-decorated rooms
Cons:
High breakfast cost
Staff interaction issues
Noise disturbances

Categories

Cleanliness
8.75
Some complaints regarding the overall room temperature and initial coldness.
Service
8.72
Mixed reviews with one problematic incident regarding staff interaction at check-in.
Location
10
Highly praised for its central location near points of interest and dining options.
Room Quality
9.21
Well-designed rooms with cleanliness noted, although some issues with temperature control.
Amenities
9.24
Included welcome kit in room was well-received, but breakfast service raised concerns.
Value for Money
9.2
Generally good value but some concerns about breakfast cost and room temperatures.
Food and Beverage
8.75
Breakfast quality was a point of criticism despite other amenities being acceptable.
Overall Experience
9.74
Overall highly positive with some minor issues, though some guests left feeling unhappy.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:54

Property Description

Designer Interiors and Modern Amenities
Hotel Indigo boasts designer interiors with stylish furniture and wooden floors, creating a chic and comfortable atmosphere. Each room is equipped with top-notch amenities such as a flat-screen TV, coffee machine, and a minibar with complimentary mineral water, ensuring a luxurious stay.

Culinary Delights and Lounge Bar
Indulge in modern Polish cuisine at the hotel restaurant, complemented by a variety of drinks. The Lounge Bar offers a wide selection of whiskies, perfect for unwinding after a day of exploring the city.

Convenience and Wellness
Enjoy the convenience of a 24-hour reception and concierge services, ensuring all your needs are met promptly. Stay active at the modern fitness centre with a sauna, or host meetings in the conference rooms available on-site.

Experience luxury and convenience at Hotel Indigo - Warsaw - Nowy Swiat. Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 130 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for 50 zł per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for 99 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 47.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular, sliding
  • Entrance Door Width: 100
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 2259 reviews
Cleanliness: 8.75
Service: 8.72
Location: 10
Room Quality: 9.21
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 9.74
D
Daniel • couple • us
3
Modern, obnoxiously loud for most of the night.
Pros:

Clean, central location

Cons:

The place in front of the hotel as well as the clubs behind it are popular hangout spots for the local youth, which means extreme noise levels and loud music until the early morning hours. That pretty much makes the stay very unpleasant. Would not recommend.

2026-05-23 • via Nuitee
V
veysel celal • couple • tr
10
Mükemmel konum, güler yüzlü personel, sakin dekorasyon
Pros:

Kahvaltı mükemmeldi, pek eksik yoktu. Kahvaltı ortamının sakin, koşuşturma olmayan, güleryüzlü servis personeli övgüye layık.

Cons:

Yine de Polonya'nın meşhur Ponçik'inin ve zeytin olmaması bizim için bir küçük eksiklikti.

2026-05-23 • via Nuitee
M
Manfred • couple • de
10
2026-05-21 • via Nuitee
G
Gitit • solo_traveller • il
10
2026-05-20 • via Nuitee
L
leslaw • solo_traveller • pl
5
Pros:

Winda

Cons:

Pokój

2026-05-20 • via Nuitee
B
Bogumiła • couple • pl
10
2026-05-20 • via Nuitee
J
Johan • solo_traveller • se
10
Pros:

Ett mycket bra hotell. Allt var utmärkt. Modern snygg design. Stora bekväma rum. Bra frukost och lunch.

Cons:

Inget.

2026-05-19 • via Nuitee
V
veysel celal • solo_traveller • tr
10
Pros:

Konum, lobby, resepsiyon, oda... Bence herşey iyi planlanmış. Kahvaltı Mükemmel, kahvaltı salonu sakın, koşuşturma yok. Dekorasyon huzur verici bir sadelikten.

Cons:

???

2026-05-19 • via Nuitee
T
TEODORA • couple • il
9
2026-05-18 • via Nuitee
M
Max • solo_traveller • nl
5
Pros:

Perfecte locatie en zeer goed verzorgd hotel. Ontbijt is echt super.

Cons:

De bedden zijn compleet doorgezakt. Je ligt in een kuil. Het personeel is ervan op de hoogte en gaf aan dat er nieuwe matrassen besteld zijn. Voor de prijs van het verblijf vindt ik dit niet kunnen.

2026-05-17 • via Nuitee
M
Magdalena • family_with_children • pl
10
2026-05-17 • via Nuitee
K
Kai • solo_traveller • de
9
Zentrale Lage und schöne große Zimmer.
Pros:

Sehr stylisches und komfortables Hotel mit sehr guter zentraler Lage. Das Frühstück ist wirklich herausragend und lässt keine Wünsche offen.

Cons:

Eine Ladesäule für E-Autos fehlt leider.

2026-05-17 • via Nuitee
S
Sonia • solo_traveller • ch
7
2026-05-16 • via Nuitee
T
Tetiana • couple • ua
10
Pros:

Персонал, комфорт, завтрак, чистота

2026-05-15 • via Nuitee
P
Piotr • couple • de
10
Pros:

Byliśmy w pokoju typu superior. Pokój był bardzo przestronny z widokiem na palmę. Mimo ruchliwej ulicy oraz wieczornego zgiełku imprezowiczów w pokoju było cicho dzięki dźwiękoszczelnym oknom.

Śniadanie a la carte na ciepło z zimnym bufetem to klasa sama w sobie. Gorąco polecamy!

2026-05-14 • via Nuitee
A
Alesia • family_with_children • ch
10
Alles perfekt!
Pros:

Zimmerausstattung, -design, -sauberkeit, -komfort: alles perfekt. Frühstücksangebot – hervorragend, inklusive glutenfreier Alternative, eine besondere Überraschung – das Ketomenü auf der Karte: trotz des Buffets, das keine Wünsche offenlässt, sind Frühstückspeisen à la carte und sogar Champagner im Angebot. Hoteldesign, -ausstattung, Service: einwandfrei. Eine kleine Sauna, das Gym mit einem Billardtisch und die hoteleigene Parkfläche im Hinterhof krönen das Hotelangebot vollkommen.

Unser Hündchen bekam auch vom Hotelservice eine nette Aufmerksamkeit: ein Bettchen, ein Näpfchen und sogar ein Spielzeug. Sehr lieb!

Am 25. April haben wir in Ihrem Restaurant gegessen. Wir wurden von Ihrer netten Mitarbeiterin bedient, die auch beim Frühstück sehr hilfreich und kompetent, besonders in Gluten- und Allergiefragen, war. Wir würden uns gerne bei ihr bedanken, leider kennen wir ihren Namen nicht.

Im Großen und Ganzen war es für uns ein ruhiger und sehr entspannter Aufenthalt. Lieben Dank!

2026-05-13 • via Nuitee
S
Stefan • solo_traveller • sk
10
2026-05-13 • via Nuitee
J
Joanna • couple • pl
10
2026-05-12 • via Nuitee
M
Małgorzata • couple • pl
10
2026-05-11 • via Nuitee
T
Thomas • couple • dk
10
2026-05-10 • via Nuitee