Grand Ascot Hotel

Hotels
9.6 (2469 reviews)
Józefa Szujskiego 4 , Kraków , pl

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
High breakfast pressure
Housekeeping issues

Categories

Cleanliness
9.35
Rooms were exceptionally clean, housekeeping was every day making beds and cleaning bathrooms.
Service
9.75
Most staff were friendly and helpful, though there were isolated negative comments about a breakfast staff member.
Location
9.95
Hotel is very well located, central and close to major attractions.
Room Quality
9.55
Rooms were described as lovely and comfortable, with adequate space.
Amenities
9.35
Included sauna and baby-friendly services were appreciated.
Value for Money
9.35
General sentiment is very positive, though one review mentioned prices could be better.
Food and Beverage
9.55
Breakfast was high quality with a delicious selection of options.
Overall Experience
9.95
Overall, wonderful experience with many positive aspects emphasized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:28

Property Description

Central Location and Landmarks
The 4-star Grand Ascot Hotel in central Kraków is a stone's throw away from the Main Market Square and other Kraków Old Town attractions, making it the perfect base for exploring the city on foot.

Modern Amenities
All rooms at the Grand Ascot Hotel are well-equipped with air conditioning, tea/coffee making facilities, and free WiFi. Guests can also enjoy the convenience of a work desk, ironing facilities, and a safe in their rooms.

Luxurious Facilities
With a 24-hour front desk, conference facilities, a sauna, and a gym on-site, guests at the Grand Ascot Hotel can enjoy a seamless blend of comfort and convenience during their stay.

Ready to experience the charm of Kraków from the Grand Ascot Hotel? Book your stay now!

Important information:

Guests who would like to receive a VAT invoice, please contact the hotel staff immediately after booking.

Appropriate information with full company data and NIP number can be entered in the box on special requests in the booking form or passed directly to the staff.

Please note that the lack of information will make it impossible to issue an invoice later.

Upon check-in, guests are required to show a valid photo ID and credit card. : For stays with children, the child's ID is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 2469 reviews
Cleanliness: 9.35
Service: 9.75
Location: 9.95
Room Quality: 9.55
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 9.55
Overall Experience: 9.95
family_with_children es
10
2026-07-03 via Nuitee
S
SilverCityBhoy Friends getaway
10
Great hotel
Pros:

Booked 3 nights at the Grand Ascot and couldn’t have been better. Lovely hotel in excellent location within easy walking distance to all city centre sights.
Hotel was spotlessly clean and room serviced every day.
Staff were very friendly and happy to help.
Booked B&B and breakfast was excellent. Wide choice available.
All in all a great hotel and would be my first choice if/when returning to Krakow.

2026-07-02 via Tripadvisor
solo_traveller it
9
2026-07-02 via Nuitee
M
Markus solo_traveller it
9
Pros:

Bett, Kostenloser Wasserspender in jeden Stockwerk, große Dusche

2026-07-02 via Nuitee
K
Kamil solo_traveller pl
9
Pros:

Profesjonalizm

Cons:

Zbyt miękkie łóżko

2026-07-01 via Nuitee
J
Joao solo_traveller br
10
Awesome!
Pros:

My stay was perfect! I stayed at a different hotel the night before, right across the street from Ascot and, honestly, it doesn’t compare. Ascot was mucu better.

2026-06-30 via Nuitee
H
HighJustice family_with_children ua
10
Pros:

Breakfast was tasty and I was impressed by quality. Assortment was not really outstanding, however I didn't expect it to be like in 5-stars beach hotels. Personnel was exteneely helpful. I ordered iron for my shirt and got it allmost immediately.

Cons:

Parking is not free. You have to specify that explicitly!! All the alternatives are not free as well. Update the profile not to deceive people.

2026-06-30 via Nuitee
T
Taras couple ua
8
Pros:

The hotel has a convenient location, it is convenient to both drive in and walk to the historic city center or public transport stops. Clean room, comfortable bed, has its own parking which is a big advantage.

Cons:

The room is small in size, there are also few towels in the bathroom, and there are no disposable slippers.

2026-06-30 via Nuitee
P
Pawlak couple pl
8
Cons:

Słabo chłodząca lodówka, problemy z kanałami tv

2026-06-29 via Nuitee
H
Helen solo_traveller gb
9
Pros:

Excellent location and very good breakfast.

Cons:

Nothing.

2026-06-25 via Nuitee
T
Tanya couple bg
9
Чудесен хотел близо до Стария град
Pros:

Много приятно изживяване! Закуската беше вкусна и разнообразна. Местоположението на хотела е отлично – в непосредствена близост до Стария град, което прави разглеждането на забележителностите много удобно. Персоналът беше изключително учтив и отзивчив през целия ни престой. Хотелът се поддържа много чист и добре организиран. Бихме го посетили отново и препоръчваме хотела.

2026-06-25 via Nuitee
J
Joanna extended_group pl
10
2026-06-25 via Nuitee
S
Sergey solo_traveller ee
10
Pros:

Идеально всё

2026-06-24 via Nuitee
K
Krzysztof solo_traveller pl
10
2026-06-24 via Nuitee
Χριστίνα couple gb
10
2026-06-22 via Nuitee
J
JAIRO KAGAN solo_traveller br
10
2026-06-22 via Nuitee
D
Dmitri couple by
10
Pros:

Отличный завтрак. Рядом центр. Все супер.

2026-06-22 via Nuitee
J
Jaroslaw couple pl
9
2026-06-22 via Nuitee
L
Lavinia solo_traveller ro
10
2026-06-21 via Nuitee
E
Evgeni family_with_children bg
10
2026-06-21 via Nuitee