Grand Ascot Hotel

Hotels
9.6 (2417 reviews)
Józefa Szujskiego 4 , Kraków , pl

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
High breakfast pressure
Housekeeping issues

Categories

Cleanliness
9.35
Rooms were exceptionally clean, housekeeping was every day making beds and cleaning bathrooms.
Service
9.75
Most staff were friendly and helpful, though there were isolated negative comments about a breakfast staff member.
Location
9.95
Hotel is very well located, central and close to major attractions.
Room Quality
9.55
Rooms were described as lovely and comfortable, with adequate space.
Amenities
9.35
Included sauna and baby-friendly services were appreciated.
Value for Money
9.35
General sentiment is very positive, though one review mentioned prices could be better.
Food and Beverage
9.55
Breakfast was high quality with a delicious selection of options.
Overall Experience
9.95
Overall, wonderful experience with many positive aspects emphasized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:28

Property Description

Central Location and Landmarks
The 4-star Grand Ascot Hotel in central Kraków is a stone's throw away from the Main Market Square and other Kraków Old Town attractions, making it the perfect base for exploring the city on foot.

Modern Amenities
All rooms at the Grand Ascot Hotel are well-equipped with air conditioning, tea/coffee making facilities, and free WiFi. Guests can also enjoy the convenience of a work desk, ironing facilities, and a safe in their rooms.

Luxurious Facilities
With a 24-hour front desk, conference facilities, a sauna, and a gym on-site, guests at the Grand Ascot Hotel can enjoy a seamless blend of comfort and convenience during their stay.

Ready to experience the charm of Kraków from the Grand Ascot Hotel? Book your stay now!

Important information:

Guests who would like to receive a VAT invoice, please contact the hotel staff immediately after booking.

Appropriate information with full company data and NIP number can be entered in the box on special requests in the booking form or passed directly to the staff.

Please note that the lack of information will make it impossible to issue an invoice later.

Upon check-in, guests are required to show a valid photo ID and credit card. : For stays with children, the child's ID is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 2417 reviews
Cleanliness: 9.35
Service: 9.75
Location: 9.95
Room Quality: 9.55
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 9.55
Overall Experience: 9.95
T
Tomer C. Henryk RYTERSKI solo_traveller il
10
2026-05-30 via Nuitee
6
647martina Couples London, England
8
Grand ascot hotel
Pros:

Stayed at this hotel for 5 nights.
The hotel has good location 10 minutes from main square.The room was very large with a wonderful walk in shower with good standard of shower gel supplied.

The continental breakfast was good 4 stars lacking good quality of bread and little cakes but enough to start the day the right way.
The big asset to the hotel is the friendly and professional staff especially Pawel and Anastasia at reception who went out of their way to help us always with a smile and warm welcome.
We ate in the main restaurant one night the food was of a high standard but little pricey to be honest. We had the restaurant to ourselves!
Would definitely recommend this hotel for short stay

2026-05-29 via Tripadvisor
R
Regina couple gb
10
I will definitely return anytime I’m in Krakow
Pros:

The staff were very nice and helpful..Powel the receptionist was extremely helpful,he checked me in early,he went above and beyond to ensure I was happy.Also Anatacisia was very friendly to me. They both deserve a promotion or pst rise.
The hotel is extremely clean and modern
Location is close to the town centre

Cons:

Nothing

2026-05-29 via Nuitee
O
O237PQmarionm Couples
10
Five 🌟
Pros:

Beautiful hotel good location excellent staff shout out too pawel and Anastasia for being extremely helpful. Breakfast was plentiful and excellent variety to suit all tastes

2026-05-28 via Tripadvisor
B
Brian couple gb
9
As good a location as you could get for a visit to Krakow
Pros:

Great location for old town and plenty of restaurants and bars on your doorstep to enjoy.

Cons:

Not a lot of storage space in room but we got by.

2026-05-28 via Nuitee
P
Péter solo_traveller hu
9
2026-05-27 via Nuitee
H
horaceh675 Couples
10
Excellent hotel
Pros:

We recently had 4 nights at the Grand Ascot Hotel in Krakow. .All the staff were excellent, very helpful and friendly. Our room was spacious, very clean and had everything you need. We ate in the restaurant two nights and the food was delicious, super breakfast too.
In an excellent location for the sights of Krakow.
Definitely highly recommend this hotel.

2026-05-26 via Tripadvisor
K
Kie-Hyun family_with_children hu
9
Pros:

The location was great because it was close to downtown. The hotel was clean, and the facilities were excellent

Cons:

The hotel's parking lot was full, so we had to park nearby. However, it was only a 5-minute walk, so it wasn't a big deal.

2026-05-26 via Nuitee
K
Katykins2014 Friends getaway Stafford, Staffordshire, England
10
Excellent on every level.
Pros:

Everything about this hotel was excellent, the reception staff were always very courteous and helpful, our room was spacious and very comfortable and the breakfast was of the highest quality .
We used the bar on several occasions and would like to give special mention to Andrew and Tatiana. The quality of service was excellent and both were personable and made our trip extra special.

2026-05-25 via Tripadvisor
P
Pateras couple cy
8
2026-05-25 via Nuitee
M
Michał solo_traveller pl
7
2026-05-25 via Nuitee
Ümit solo_traveller at
10
2026-05-25 via Nuitee
A
Anet52 Friends getaway England
10
Ideal location and fabulous hotel!
Pros:

Lovely welcome when we arrived late evening. Our room was lovely, immaculately clean, lots of storage space and fab shower.
There was lots vegetarian options at breakfast ..Everything was so fresh and good choice of teas and coffee.

All the staff were friendly and helpful, but a special shout out to Andrew and Tatjana at the bar. Andrew’s bespoke recipe cocktails were outstanding. We had lovely chats with both of them and Andrew was very helpful with suggestions and a pleasure to chat to..

I would definitely return to this hotel.

2026-05-24 via Tripadvisor
K
K7830IJlisac Couples
10
Five star review!
Pros:

Two long streets away from main square, around 5 minutes walk for us. We thought it was a great location. Very welcoming and friendly staff. Breakfast buffet is gorgeous! Room was spacious with really comfortable bed and the best pillows! (Pillow menu available). Could not fault this hotel in the slightest

2026-05-24 via Tripadvisor
V
vrobbo82 Couples Pontefract, West Yorkshire, England
10
Amazing Stay
Pros:

We just came back from a magnificent stay at the Grand Ascot Hotel and what can I say, the hotel is amazing, it is extremely clean, rooms are beautiful, the location is spot on with the main market square only 5 mins walk, you can walk to Wawel Castle in around 12 mins. The breakfast was delicious with plenty to chose from and a fab selection of coffee. You are not too far from the airport about 20 mins and only cost us £9 in a Uber, local taxis tried to charge around £35!
There is a fab little bar & grill over the road from the hotel called Murals, definitely a must if you stay here, delicious food and drinks and very reasonably priced. There is a selection of bars jist around the corner from the hotel too again very reasonably priced, drinks and food around the Market place tend to be a fair bit pricier but if you go back a street great prices. Would definitely return to the Grand Ascot when we visit Krakow again which we definitely will do.

2026-05-22 via Tripadvisor
M
Massimo couple it
10
2026-05-22 via Nuitee
1
1987Lucy Couples Liverpool, Merseyside, England
10
Amazing location & modern hotel
Pros:

Beautiful hotel & amazing location. Booked as a package deal and it did not disappoint, so clean & modern.
5 minutes walk from hotel to the old town. Breakfast was great & on the day we had an early start due to a tour they did use a take away bag for breakfast.
Highly recommend this hotel

2026-05-18 via Tripadvisor
J
Joanna solo_traveller pl
9
2026-05-18 via Nuitee
A
Angela solo_traveller it
9
Pros:

La pulizia e stile arredamento

2026-05-17 via Nuitee
I
Ievgen solo_traveller ua
9
Pros:

Great location, sweet personnel, amazing breakfast, clean room. Very good hotel

2026-05-15 via Nuitee