Icon Hotel Segamat

Hotels
8.1 (723 reviews)
57 Jalan Utama 3/5 Pusat Komersial Sri Utama , Segamat , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Soundproof rooms
See all facilities

Review Highlights

Pros:
Perfect location
Clean and comfortable room
Cons:
Not sound proof
Pillow not good enough

Categories

Cleanliness
7.48
Several reviews indicated concerns about cleanliness, like dusty floors and dirty air conditioning.
Service
8.45
Mixed feedback on service, with some guests noting friendly staff, but also mentioning missed greetings.
Location
8.99
Multiple reviews praised the location, highlighting its proximity to restaurants and attractions.
Room Quality
7.44
Some comments noted that rooms were small, but others mentioned them as clean and comfortable.
Amenities
8.47
Guests appreciated the hotel facilities, but there's room for improvement in areas like parking.
Value for Money
8.43
The hotel is considered a good value, as indicated by several positive reviews.
Food and Beverage
7.48
No specific feedback on food options; standard quality for this hotel tier.
Overall Experience
8.05
General sentiment from reviews is positive, mentioning good stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:48

Property Description

Modern Rooms with Free WiFi - Enjoy air-conditioned rooms with private bathrooms and amenities.

Fitness Center - Stay active and fit during your stay at our hotel's fitness center.

Convenient Location - With easy access to Melaka International Airport and attractions like Gunung Ledang.

Icon Hotel Segamat welcomes you! Book now to experience comfort and convenience at our 3-star hotel.

Important information:

All foreign guests are subject to a tourist tax of MYR 10 per room per night. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian identity card or valid permanent residents with 'MY PR Card' are exempt.

Please note that construction work is going on nearby from 09:00 to 17:00, and some rooms may be affected by noise.

Limited parking will be available at the hotel from 15:00 to 20:00 due to the Ramadan bazaar taking place opposite the hotel. The hotel's free parking will be closed during this period.

Please note that the 'Twin Room' doesn't have windows.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 55 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 723 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 7.48
Overall Experience: 8.05
N
Normala • solo_traveller • my
9
Pros:

Staff friendly ... ❤️❤️

2026-06-20 • via Nuitee
J
June • solo_traveller • my
7
2026-06-20 • via Nuitee
A
ABDUL RAHMAN BIN RAHMAT • family_with_children • my
10
2026-06-17 • via Nuitee
N
noor asyikin • solo_traveller • my
7
2026-06-15 • via Nuitee
K
Kelly • family_with_children • my
8
Cons:

Clean, easy to get to

2026-06-07 • via Nuitee
A
AMIRUL FAISAL • solo_traveller • my
9
Pros:

Nice facilities

Cons:

Nothing

2026-06-07 • via Nuitee
N
NOR SHAMIRA • solo_traveller • my
8
2026-06-07 • via Nuitee
N
Najiha • solo_traveller • my
10
2026-06-06 • via Nuitee
W
WAN AZMI • family_with_children • my
8
2026-06-06 • via Nuitee
A
ARIS • solo_traveller • my
8
Pros:

Very convenient

2026-06-02 • via Nuitee
D
Dinesh • solo_traveller • my
8
Great stay experience.
Pros:

The place was strategic as it was near to a few eateries and convenience stores. The room was clean and the facilities provided were enough. Parking was free at the hotel.

Cons:

The parking ground has gravels. It was a little scary to drive and park there.

2026-05-30 • via Nuitee
Z
Zailah67 • solo_traveller • my
9
Icon
Pros:

The location. There are honest staff.

Cons:

None

2026-05-28 • via Nuitee
C
Cheng Hai • couple • sg
8
Nice hotel. Good location
Pros:

Nice hotel, great staff.
Good location with shopping mall, cinema, restaurants/eatery nearby.

Cons:

Very few nearby eatery opened for early breakfast

2026-05-27 • via Nuitee
I
Ismail • solo_traveller • my
10
2026-05-23 • via Nuitee
S
Sathvinder Singh • solo_traveller • my
6
2026-05-20 • via Nuitee
H
hamidon • extended_group • my
9
2026-05-16 • via Nuitee
S
Samsiah • solo_traveller • my
10
2026-05-08 • via Nuitee
R
Rymei • couple • my
9
Pros:

New hotel, friendly staff, good location

Cons:

None

2026-05-03 • via Nuitee
A
Adli • solo_traveller • my
6
2026-04-29 • via Nuitee
N
NORZALINA • solo_traveller • my
9
2026-04-23 • via Nuitee