Marlin Waterloo

Hotels
8.4 (14369 reviews)
111 Westminster Bridge Road , London , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Noise from outside
Inconsistent cleanliness
Slow check-in/check-out

Categories

Cleanliness
7.65
Some guests mentioned cleanliness issues and inconsistent room attendance.
Service
8.65
Most reviews reflected positively on the staff, noting friendliness and helpfulness.
Location
9.15
Multiple reviews highlighted the excellent location near public transport and attractions.
Room Quality
8.15
Guests noted good room quality overall, but some mentioned noise issues.
Amenities
8.65
Amenities were generally well-received, with mentions of kitchens and cleanliness.
Value for Money
8.15
Reviews indicated that the price was reasonable for the included services.
Food and Beverage
8.15
Breakfast and local dining options received positive mentions.
Overall Experience
8.65
The overall sentiment swayed positively for most reviewers, encouraging recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:31

Property Description

Modern Accommodation in Central London

Convenient Facilities: Marlin Waterloo provides guests with kitchen, laundry, and an on-site gym for added convenience during their stay.

Prime Location: Situated in the heart of London, guests can easily visit iconic landmarks such as the London Eye and Buckingham Palace within walking distance.

Easy Access: With Lambeth North Tube station a mere 1-minute walk away and Waterloo Tube station just a 10-minute stroll, exploring the city is hassle-free.

Book your stay at Marlin Waterloo for a memorable experience in London.

Important information:

As a guarantee against extra charges/damage fees, a credit card number and/or pre-authorization may be required at check-in.

Please note that all Special Requests are subject to availability, and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 14369 reviews
Cleanliness: 7.65
Service: 8.65
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
K
Keng • couple • us
8
2026-09-19 • via Nuitee
H
Hadar • solo_traveller • il
9
Very good! 👍
Pros:

Everything

Cons:

Everything was good

2026-09-19 • via Nuitee
M
Mutlu • family_with_children • tr
8
Teşekkürler
Pros:

Konum süper oda temiz ulaşım harika personel özellikle Türkler çok yardımcı

Cons:

Oda 25 m2 değildi 3 kişi için ufal dolap ufal vali zler rahat açılmıyor

2026-09-19 • via Nuitee
E
Eva • family_with_children • at
8
Das Hotel kann man empfehlen
Pros:

Super Lage, ruhige Zimmer, man ist schnell bei vielen Attraktionen

Cons:

Das Frühstück ist für Veganer nicht sehr geeignet, aber Lower Marsh Market ist um die Ecke und bietet Optionen an.

2026-09-19 • via Nuitee
S
Sima • couple • au
8
2026-09-19 • via Nuitee
P
Paweł • couple • ae
9
really good, would be a 10 if staff was better
Pros:

Really good, overall strongly above average quality. Bedroom + small living room with a microwave, sink and even a dishwasher. Clean, AC worked fine.
The hotel has free washing machines (very rare, and useful for longer travel), dryers are paid (6 GBP, sadly, only in coins).
The location is within walking distance to several major London spots (eg. Big Ben, London Eye), easy access to public transport.

Cons:

There were minor issues. One is that the bathroom was completely missing toilet paper when we arrived, the way to contact the reception is through whatsapp. The person at the other end replied that they will send someone ("we will send someone shortly"). We left the room. 2+ hours later we came back, nothing happened, had to go to the reception myself, ask the person there for toilet paper, have to bring it up. Why promise to send someone if nothing happens? No reply would be somehow better.

One dryer (the furthest to the door) had problems, it showed an error message about a clogged drain, and the message stops the drying. I mentioned it to the reception, and the issue in total wasted a lot of time, but ok, that can happen. The real issue is that when I came the next day to wash something else, I saw other guests using the exact same drain and having the exact same problem (drain error message). The issue was simply ignored, and other people paid money and wasted time on a know problematic machine. At the very least, the proper course of action would have been to tape a message that the specific machine has issues.

Those two are staff organization issues, which are minor and easy to improve.

There's one architectural issue and that's the shower's design. It has no door, just a piece of flat glass, and level difference is very low. It's hard to avoid splashing a lot of water onto the bathroom's floor.

Still, it's very rare to even have a washing and drying machines in a hotel, so I didn't deduct 1 for this reason. The score would be 10, if not for promising to send someone and then absolutely nothing happening.

2026-09-19 • via Nuitee
D
Dotan • extended_group • il
10
Pros:

Room was great, we were 3 girls and it was awesome. The location is good since it is near the waterloo station. We did not take breakfast so we cannot judge it.

Cons:

Nothing.

2026-09-18 • via Nuitee
E
Ella • family_with_children • il
9
2026-09-18 • via Nuitee
A
Aida • family_with_children • es
10
Pros:

Nos gustó realmente todo: Personal, Habitación, Limpieza, Desayuno, Ubicación, etc.

Cons:

Lo único es que si llegas antes de las 15h se requiere un pago de 30 libras para poder realizar el check-in, pero es algo que informan previamente con la información de la reserva.

2026-09-18 • via Nuitee
T
Talip • family_with_children • tr
8
2026-09-18 • via Nuitee
Y
Yaniv Yosef • extended_group • il
10
היה מצויין נוח חדר גדול ומיקום ממש בסמוך לטיוב
Pros:

מיקום ליד תחנת טיוב והיה נוח מאוד

Cons:

אין סידור וניקיון כל יום בחדרים

2026-09-18 • via Nuitee
L
Lourdes • couple • us
9
2026-09-17 • via Nuitee
X
XIYUAN • family_with_children • cn
8
2026-09-17 • via Nuitee
E
ELVIRA • extended_group • kz
10
2026-09-17 • via Nuitee
L
Lara • couple • gb
7
ok
Pros:

good value clean

Cons:

strange room with separate lounge with tiny tv in bed area and only one remote control for both tvs

2026-09-17 • via Nuitee
G
GILDAS • solo_traveller • fr
10
2026-09-17 • via Nuitee
S
Serena • extended_group • gb
9
2026-09-17 • via Nuitee
D
Didar • family_with_children • gb
1
Not worth the money
Pros:

No

Cons:

No

2026-09-17 • via Nuitee
A
Ashley • family_with_children • us
8
2026-09-16 • via Nuitee
A
Arsim • extended_group • mk
10
2026-09-16 • via Nuitee