Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Hotels
•
Holiday Inn Express
8.4 (1629 reviews)
11 Impasse de la Gare-Talon , Gatineau , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Good location
Cons:
Noisy heating system
Cold pool
Worn linens

Categories

Cleanliness
7.86
Several reviews mention cleanliness but note issues like worn towels and linens.
Service
8.83
Consistently praised for friendly and efficient service.
Location
8.87
Good location near points of interest.
Room Quality
8.32
Rooms are clean and modern, but some guests found beds too soft.
Amenities
7.35
Mixed feedback; pool not heated and gym equipment often not functional.
Value for Money
8.31
Good value considering pricing relative to features, despite some caveats.
Food and Beverage
8.86
Breakfast received positive feedback for variety and quality.
Overall Experience
8.83
Guests had a generally positive stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:05

Property Description

Prime Location in Downtown Gatineau
Holiday Inn Express & Suites - Gatineau - Ottawa offers a prime location in the vibrant Downtown Gatineau district, making it a perfect choice for travelers looking to explore the city.

Modern Amenities and Comfort
Each room is equipped with a flat-screen TV, private bathroom, free toiletries, and a hairdryer, ensuring a comfortable stay for every guest. The property also features a business centre for those on a working trip.

Exciting Activities and Nearby Attractions
Guests can indulge in various activities like skiing and cycling, or visit popular attractions such as Casino Lac-Leamy and the Canadian Museum of History, all conveniently located near the hotel.

Book your stay at Holiday Inn Express & Suites - Gatineau - Ottawa for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.4
Based on 1629 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 7.35
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.83
I
Isabelle • couple • ca
9
2026-05-23 • via Nuitee
D
Dale • solo_traveller • ca
10
Great stay, would definitely stay there again
Pros:

It’s clean, modern and the rooms are spacious - very impressed !

Cons:

Housekeeping will not make your bed if you leave any items on the bed

2026-05-19 • via Nuitee
M
Melanie • solo_traveller • ca
7
Pros:

L'emplacement, la chambre très spacieuse, lit confortable, déjeuner inclus très utile, piscine disponible.

Cons:

Corridor très bruyant, la porte de la cage d'escalier qui claque fort, le personnel qui est zéro souriant, pas le droit de monter les serviettes de piscine à l'étage on doit geler tout le long en costume de bain mouillé

2026-05-19 • via Nuitee
A
Annie • family_with_children • ca
9
2026-05-18 • via Nuitee
J
Jessica • family_with_children • ca
8
Pros:

Chambre sans tapis. Propre

2026-05-17 • via Nuitee
C
Claude • couple • ca
8
Comme on s'y attendait.
Pros:

Lit confortable. Chambre spacieuse.

Cons:

Déjeuner bien ordinaire.

2026-05-17 • via Nuitee
M
manon • couple • ca
8
2026-05-17 • via Nuitee
A
Audrey • family_with_children • ca
8
2026-05-17 • via Nuitee
J
Joanie • family_with_children • ca
4
2026-05-16 • via Nuitee
K
Katy • family_with_children • ca
10
C’était très bien malgré que dispendieux
Pros:

Gros et bon petit-déjeuner

Cons:

C’est cher

2026-05-16 • via Nuitee
L
Lorena • family_with_children • ca
9
L'hôtel est superbement situé, le parking est inclus et le petit-déjeuner est délicieux.
Pros:

Le petit-déjeuner était délicieux, avec de nombreuses options que toute ma famille a appréciées : omelettes, saucisses, fruits, et bien plus encore. La chambre était très confortable, spacieuse et calme.

Cons:

La douche aurait pu être mieux nettoyée ; il y avait de la moisissure sur la paroi de verre, ce qui était désagréable.

2026-05-15 • via Nuitee
K
Karine • family_with_children • ca
7
Correcte
Pros:

Proximité des grands axes, propreté, gym.

Cons:

Beaucoup de monde à l’hôtel et beaucoup de bruit. On entend marcher les gens au 2e.

2026-05-10 • via Nuitee
M
Mario • couple • ca
9
Apprécié rapport qualité prix
Pros:

Correct

Cons:

Aucun probleme

2026-05-09 • via Nuitee
T
THÉRESE • solo_traveller • ca
10
Pros:

Tout!!!!

Cons:

Le seul point négatif, la piscine. L'eau beaucoup trop froide. Elle devrait etre chauffée. Selon moi le chauffage etait malheureusenent fermé. Ceci est un service absent.

2026-05-09 • via Nuitee
A
Amanda • family_with_children • ca
9
2026-05-08 • via Nuitee
N
Nathalie • family_with_children • ca
10
Très satisfaite de notre séjour.
Pros:

Très bon petit déjeuner. Très bon matelas confortable.

Cons:

Espace de stationnement trop serré. Une voiture était très collée à la mienne et j'ai dû rentrer par la porte du passager pour prendre mon siège de conducteur.

2026-05-08 • via Nuitee
I
Isabelle • solo_traveller • ca
10
2026-05-06 • via Nuitee
C
Christian • family_with_children • ca
6
Ok mais je ne pense pas retourner là.
Pros:

Lit confortable et chambre propre.

Cons:

Aucune règle à la piscine, une gang d’ados sans aucun respect pour les autres se lançaient un ballon et bousculaient tous le monde.

2026-05-04 • via Nuitee
A
Abderrahmen • family_with_children • dz
7
Pros:

Personel

Cons:

Petit déjeuner pauvre

2026-04-30 • via Nuitee
S
Sylvie • solo_traveller • ca
7
Pros:

Lits confortables

Cons:

Le déjeuner. Ça ne vaut pas le prix. La prochaine fois j'irai déjeuner ailleurs.

2026-04-29 • via Nuitee