Mandarin Bay Resort and Spa

Hotels
8.8 (438 reviews)
Beachfront Station 2, Boracay Island Aklan, White Beach Path , Boracay , ph

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent, helpful staff
Outstanding breakfast buffet
Large/impressive swimming pool
Beachfront/central location
Comfortable and spacious rooms
Pool access from some rooms
Good facilities and pleasant atmosphere
Cons:
Isolated cleanliness issues (cockroach, dirty pool, bad smell)
Occasional maintenance/problems (water not hot, water pooling in bathroom, safe lockout)
Limited breakfast variety/some cold items
Some guests found it a bit pricey
Public beach can be overcrowded

Categories

Cleanliness
7.6
Mixed signals: many guests reported the hotel was cleaned and well maintained, but isolated issues were reported (found a cockroach, a guest said the pool was dirty, bad smell in rooms, and water pooling in bathroom), so cleanliness is slightly below the overall target.
Service
9.6
Consistently excellent: numerous reviews praise staff as kind, helpful, professional and welcoming (concierge, buffet, front desk), justifying a strong positive adjustment to offset other weaker categories.
Location
9
Very positive: frequently noted as beachfront/central in Boracay with easy access to the beach and good surroundings; one comment about the public beach being crowded reduces this slightly.
Room Quality
8.6
Generally comfortable and spacious rooms cited by multiple guests, though some noted issues (bad smell, occasional water temperature problems, TV with only one channel, safe lockout incident).
Amenities
8.9
Strong amenities: large pool (many mentions of pool access from rooms and excellent pool), evenings music and pleasant facilities; isolated notes about dirty pool and limited pool bench space temper the score slightly.
Value for Money
8.3
Mixed: several guests felt it was excellent value and the best value for their trip, while a few mentioned it was a bit pricey; overall slightly above average but not outstanding.
Food and Beverage
9.1
Very positive overall: the breakfast buffet is repeatedly described as incredible/the best, though some guests wanted more variety, plant-based options, experienced cold items or limited choices at times.
Overall Experience
9.3
Strongly positive: many guests described memorable, excellent stays (10/10, would return), with the standout being staff, breakfast and pool; occasional service/maintenance issues noted by a minority do not dominate overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 13:58

Property Description

Luxurious 5-Star Beachfront Stay
Experience the epitome of luxury at Mandarin Bay Resort and Spa in Boracay. Enjoy stunning ocean views, an outdoor pool, and exquisite dining options.

Top-Notch Amenities
Indulge in air-conditioned rooms with modern comforts like flat-screen TVs, free WiFi, and plush bedding. Some rooms even feature private balconies for a touch of elegance.

Convenient Location
Located in the vibrant Bulabog district, our resort is just a stone's throw away from popular attractions like D'Mall Boracay and Willy's Rock. Explore the best of Boracay with ease during your stay.

Escape to paradise at Mandarin Bay Resort and Spa. Book your stay now for an unforgettable experience!

Important information:

Soft opening notice: Our property is still under soft opening and that construction activities are taking place from 8am to 5pm daily.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 438 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9
Room Quality: 8.6
Amenities: 8.9
Value for Money: 8.3
Food and Beverage: 9.1
Overall Experience: 9.3
M
MARIBON • couple • jp
6
Enjoy and very relaxing
Pros:

Pools

Cons:

Room’s smell

2026-08-13 • via Nuitee
R
Reza Jhay • family_with_children • ph
6
It was okay. A bit overpriced for the actual experience.
Pros:

Housekeeping was spot on. I really like how clean and quickly they attend to our requests.

Cons:

The staff seems inconsistent. Some staff are not attentive, they're very laid back and sometimes just chat with each other. While I'm okay with that, I've experienced hotels abroad and even here in the PH where you get the premium treatment no matter how you look like since you paid the same amount. I just get the vibe that the staff choose who they treat nicely.

2026-08-10 • via Nuitee
J
Joe • extended_group • us
8
2026-08-10 • via Nuitee
G
Grace • couple • us
10
Has a great time and highly recommended.
Pros:

The food, staff and overall quality were excellent.

2026-08-09 • via Nuitee
A
Alan • couple • tw
10
10/10, couldn’t recommend this hotel anymore.
Pros:

Everything was excellent, the pool is absolutely massive and the rooms were excellent. The breakfast buffet was incredible. But the staff deserve the major credit, to a person they are kind, happy, professional and helpful. They made our stay so enjoyable.

Cons:

I wouldn’t have any criticisms. We stayed for 6 nights and everything was excellent

2026-08-07 • via Nuitee
M
Maria Angelina • extended_group • no
8
Nice hotel in the center of Boracay
Pros:

Room by the pool is the best!

2026-07-25 • via Nuitee
T
Theresa Linda • extended_group • au
8
Great
Pros:

Location, breakfast, dinner buffet all great and staff excellent

Cons:

Was a bit pricey

2026-07-21 • via Nuitee
M
Marife Onate • family_with_children • gb
10
Pros:

Breakfast was excellent. I didn’t book lunch or dinner because we want to explore Boracay. All the rooms are comfortable, and we enjoyed the swimming pool. Staff are amazing, approachable, and very helpful

Cons:

Nothing, everything was fine; there were no issues.

2026-07-20 • via Nuitee
レフ • couple • jp
10
2026-07-17 • via Nuitee
B
Brenda Dela Cruze • solo_traveller • ca
9
Pros:

Everything

Cons:

Found 1 cockroach night before we left

2026-07-16 • via Nuitee
B
Brenda Dela Cruze • solo_traveller • ca
10
Pros:

Everything

2026-07-16 • via Nuitee
M
Monica • extended_group • au
10
2026-07-13 • via Nuitee
R
Roda • extended_group • ph
1
Pool is dirty, rooms has a bad smell staff are not polite and not helpful
Pros:

Nothing

Cons:

Nothing

2026-07-13 • via Nuitee
D
Dagnalan • solo_traveller • ph
10
2026-07-09 • via Nuitee
D
David • solo_traveller • it
10
Pros:

Hard to find fault here. The breakfast buffet was the best I have had in the Phillipines. The staff is impeccable from the buffet to the concierge to the front desk there service is incomparable.

2026-07-08 • via Nuitee
C
Chris Micael • extended_group • ph
10
Excellent 5-star hotel experience
Pros:

Very beautiful and pleasant

Cons:

None

2026-07-07 • via Nuitee
R
Robert • solo_traveller • ca
8
Pros:

Emplacement et personnels

Cons:

Déjeuners inclus tout était froid sauf les œufs préparés sur demande

2026-07-06 • via Nuitee
J
Jocelyn • family_with_children • us
10
Pure relaxation and fun.
Pros:

Access to the pool from our room. Breakfast and location. Helpful staff.

Cons:

Shampoo and soap was not refilled. And shampoo resulted with dry and rough hair.

2026-07-02 • via Nuitee
A
Alvin Jay • couple • ph
10
2026-06-28 • via Nuitee
U
Ugur • couple • tr
10
2026-06-27 • via Nuitee