The Highland House

Hotels
9.2 (1244 reviews)
Nieuwe Nieuwstraat 17 , Amsterdam , nl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from nearby area
Some cleanliness issues

Categories

Cleanliness
8.58
Generally clean but some concerns about specific room conditions.
Service
9.99
Staff was highlighted as friendly and helpful throughout the reviews.
Location
9.59
Multiple reviews praised the superb location close to attractions.
Room Quality
8.54
Rooms generally described positively, but some specific complaints noted.
Amenities
9.07
Complimentary offerings such as breakfast and wine received positive remarks.
Value for Money
9.53
Considered good value for the location and services provided.
Food and Beverage
8.58
Breakfast mentioned positively, though some reviewers noted repetition.
Overall Experience
9.75
General consensus indicates a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:16

Property Description

Luxurious Boutique Hotel in the Heart of Amsterdam

Unique Themed Rooms: Each room at The Highland House is uniquely themed and named, providing a one-of-a-kind experience for every guest. Enjoy modern amenities like a fridge, coffee/tea facilities, and a flat-screen TV.

Concierge Service and Breakfast Deal: Benefit from personalized concierge service during your stay. Start your day with a delicious breakfast at a discounted rate at the property's sister hotel, The Highlander Hotel.

Convenient Location and Transportation Options: Situated just minutes away from Amsterdam's top attractions, including the Royal Palace and Dam Square, our hotel offers easy access to public transportation and nearby parking garages. Explore the city effortlessly with our airport shuttle and taxi booking services.

Book your stay at The Highland House for a memorable and convenient Amsterdam experience.

Important information:

Please note that breakfast is served at The Highlander Hotel, located 328 feet away. The property doesn't have a parking option, but there are two nearby garages, one is Qpark Amsterdam Central (Prins Hendrikkade 20 a, 1012 TL Amsterdam) and Qpark Nieuwedijk (Nieuwezijds Kolk 18, 1012 PV Amsterdam) where you can park and pay or reserve your parking spot in advance online. Airport shuttle is available with an extra fee, if you would like to book a taxi transport we can organize it on your behalf. The cost of a regular car (up to 4 people) is aproximately €65 with an off-peak transit time of 30 minutes or mini-van taxi cost is aproximately €85. From January 2024, Amsterdam will change it's tourist tax on hotel rooms to a flat rate of 12,5%, a change from the previous tax structure of 7% of the room rate plus €3 per person. If your reservation was made prior to January 2024 you will be asked to pay the new City Tax upon arrival to the hotel. If you have any further questions please give us a call or send us an email. Please beware that the credit card owner must be present at arrival with the physical credit card provided for the payment plus identity card or passport for a security check. If the credit card provided for the payment does not belong to the original booker (guest) who will be present at arrival we may mark the credit card as invalid and request an update of a credit card. In case a third party wants to pay for the reservation, it is not a problem, in that case, we kindly ask you to contact us by email and we will send you the link to fulfill the payment via bank transfer. In the case that this payment procedure is not followed, be aware that a different payment method will be requested upon arrival. Please beware that our property is a monumental building from the 17 century and some floors have six to nine, characteristic Amsterdam, steps (no elevator).

A luggage room is available for guests who arrive early.
Guests checking in after 17:00 are required to collect their key from our big sister hotel, The Highlander located across the street, 558 feet from the property. Additional instructions will be provided after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1244 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.75
I
Isabelle • couple • de
7
2026-06-19 • via Nuitee
A
Antony • solo_traveller • au
9
Pros:

Friendly staff, clean rooms and amenities, close to shopping and town centre.

2026-06-17 • via Nuitee
A
Alan • solo_traveller • gb
10
Best boutique hotel in Amsterdam for the price
Pros:

Clean , location, price , staff

Cons:

Comps

2026-06-17 • via Nuitee
N
Nathalie • couple • fi
10
2026-06-16 • via Nuitee
R
Robin • family_with_children • us
8
A great place to spend a night in Amsterdam!
Pros:

The location was great. We could walk easily from the train station and to surrounding areas of Amsterdam. The room was good because it had space for 3. Also access to snacks and drinks at the main hotel.

Cons:

It's a little cozy for 3. The climate control was pointed directly at the 3rd bed, making it uncomfortable for sleeping there, so we couldn't use it.

2026-06-16 • via Nuitee
F
fadi • solo_traveller • ae
9
Location, charm and staff 💯
Pros:

The hotel is charming and the staff are super excellent

2026-06-16 • via Nuitee
K
Kerry • family_with_children • us
9
Boutique hotel, centrally located
Pros:

Creative room design, comfy beds, central location!

Cons:

Overall this was a great small boutique hotel - the only downside was that we could hear outside noise from the street while sleeping

2026-06-15 • via Nuitee
H
helloh426 • Business
10
Best hotel go for this one , great price lovely staff
Pros:

This has got to be the best hotel around so comfortable so inviting and friendly staff all round , if you want a great all round comfortable stay go here , and the complementary bar with snacks is a beautiful treat , be ready for a nice surprise at a fair price top stuff highland house hotel , they have two hotels near each other both excellent.

2026-06-12 • via Tripadvisor
S
servais • solo_traveller • pf
10
Pros:

Emplacement

2026-06-10 • via Nuitee
J
Jens • couple • at
10
2026-06-09 • via Nuitee
J
jade • solo_traveller • fr
6
2026-06-09 • via Nuitee
Y
Yuet Ha • extended_group • sg
10
Very convenient location with lots of eateries nearby. Easy to walk and explore the Amsterdam city.
Pros:

We stay in a quadriple room and it is very very spacious for a family of 4. Good facilities in the room with 2 TV in 2 rooms.

Cons:

nothing

2026-06-09 • via Nuitee
R
Rainer • extended_group • ch
8
Wir verbrachten drei tolle Tage in Amsterdam.
Pros:

Die Lage ist perfekt. Die Serviceleistungen sind auch sehr gut.

Cons:

Das Zimmer war sehr klein und eng. Wir hatten im 3-Bett-Zimmer, kaum Platz für die Unterbringung unseres Gepäcks.

2026-06-09 • via Nuitee
E
Eve • solo_traveller • fi
10
2026-06-08 • via Nuitee
A
Achim • extended_group • ch
5
Zu teuer für das was es ist
Pros:

Pequemes Bett Zentrale Lage

Cons:

Klein eher alt das schwerster Hotel evtl besser

2026-06-07 • via Nuitee
P
Paul • couple • be
9
verrassend positief
Pros:

Opvallend hoe vriendelijk en servicegericht het personeel was.
Verrassend was het aanbod om als gast van Highland House volledig gratis een drankje/aperitief naar keuze te gaan drinken in het gelieerde Highland Hotel

Cons:

Niets

2026-06-04 • via Nuitee
R
richard • family_with_children • gb
9
2026-06-04 • via Nuitee
A
Ahsan • couple • us
10
Amazing Experience, looking forward to returning.
Pros:

Everything about this hotel was amazing! In a wonderful part of the city near everything. The hotel receptionist was excellent at explaining everything.

2026-06-03 • via Nuitee
G
gheorghe • family_with_children • ro
8
2026-06-03 • via Nuitee
M
Murat • family_with_children • tr
10
Sehr gute Lage, schicker und sauberes Zimmer und sehr hilfsbereites und freundliches Personal
Pros:

Sehr schick und sauber. Lage war auch sehr zentral und sehr nah am Hauptbahnhof

2026-06-03 • via Nuitee