The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.8 (913 reviews)
1202 Futurity Drive , El Paso , us
+1 575-332-9200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Lack of breakfast options
Maintenance issues in bathrooms

Categories

Cleanliness
8.59
Mixed reviews on cleanliness with mentions of a dirty bathroom and leaking showers, but overall rooms were noted as clean.
Service
9.37
Multiple comments highlight friendly and helpful staff.
Location
9.41
Good access to local attractions including a casino, noted as a major positive.
Room Quality
8.75
Rooms were generally clean and comfortable, but some issues with noise and maintenance were reported.
Amenities
8.39
Basic amenities provided but several reviews mentioned the absence of breakfast offerings.
Value for Money
8.85
Good value given location and overall cleanliness, though lack of breakfast noted as a drawback.
Food and Beverage
7.9
Lack of breakfast options was a consistent negative, impacting overall satisfaction.
Overall Experience
9.16
Overall stay rated as fantastic with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:58

Property Description

Luxurious Accommodation with Casino

Modern Amenities
Featuring a fitness centre and air-conditioned rooms with free WiFi, The Hotel at Sunland Park Casino El Paso offers a comfortable stay. Each room comes with a flat-screen TV, satellite channels, and a safety deposit box for your convenience.

Convenient Location
Located just a short distance from El Paso Museum of Art and Ciudad Juarez Cathedral, this 2-star hotel also boasts a terrace and a 24-hour front desk. With Benito Juarez Olympic Stadium and Chamizal Park nearby, there's plenty to explore during your stay.

Book now for an unforgettable experience at The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Location

Guest Reviews

8.8
Based on 913 reviews
Cleanliness: 8.59
Service: 9.37
Location: 9.41
Room Quality: 8.75
Amenities: 8.39
Value for Money: 8.85
Food and Beverage: 7.9
Overall Experience: 9.16
N
Nicholas • couple • au
5
2026-08-29 • via Nuitee
M
Manuela • family_with_children • us
10
2026-08-28 • via Nuitee
D
Daniel • solo_traveller • us
9
Pros:

Good value. The gentleman that checked us in was very polite and helpful. It was very quiet and beds were comfortable. The shower had lots of pressure, I even turned it down some.

Cons:

Nothing comes to mind.

2026-08-28 • via Nuitee
D
Darlene • solo_traveller • us
9
Pros:

Very comfortable room

Cons:

That the hotel and casino weren't connected

2026-08-22 • via Nuitee
J
Justin • couple • us
10
Pros:

Coffee was delicious. Beautiful, and peaceful. Staff was outstanding.

2026-08-18 • via Nuitee
D
Debra • solo_traveller • us
9
2026-08-17 • via Nuitee
D
Debra • solo_traveller • us
9
2026-08-17 • via Nuitee
J
Joanna • couple • us
10
We always enjoy our stays
Pros:

Everything was beautiful

Cons:

None

2026-08-15 • via Nuitee
B
Bryan • solo_traveller • us
9
2026-08-10 • via Nuitee
S
Susan • solo_traveller • us
8
2026-08-10 • via Nuitee
A
Adan • family_with_children • us
10
2026-08-02 • via Nuitee
B
brandy • family_with_children • us
7
2026-07-21 • via Nuitee
H
Halie • solo_traveller • us
10
Pros:

Everything was great! The view, it was clean, all staff I came into contact with were courteous. Bonus was the parking lot was apart of the casino so it was patrolled by security!

Cons:

No complaints, however a luggage rack would have been nice. Not a deal breaker!

2026-07-20 • via Nuitee
D
David • solo_traveller • us
5
Cons:

No drawers to put my clothes in.

2026-07-18 • via Nuitee
L
Leonella • family_with_children • mx
8
Pros:

No hay desayuno

Cons:

Eso, que hubiera habido desayuno

2026-07-17 • via Nuitee
J
Jose Eduardo • family_with_children • us
10
2026-07-14 • via Nuitee
R
Reyna • extended_group • us
10
Very nice play
Pros:

The property is clean and comfortable

2026-07-13 • via Nuitee
R
Raul • couple • us
2
N/A
Pros:

Lo único que nos gustó fue el clima de la habitación!

Cons:

Se desapareció la cobijita favorita de mi esposa y lo reporte a la persona del front desk en turn, además en una ocasión no limpiaron la habitación y no teníamos toallas para bañarnos ni papel sanitario, exigimos un descuento o reembolso por la pérdida de la cobijita favorita de mi esposa y por la incomodidad del mal servicio, además no tienen desayunos, solamente café
Lo siento por lo que pueda afectar mi comentario.

2026-07-11 • via Nuitee
N
Naye Hall • family_with_children • us
8
2026-07-09 • via Nuitee
M
Maria • couple • us
7
2026-07-08 • via Nuitee