Hotel 1914 - Historic Alamo Riverwalk, an Ascend Collection Hotel

Hotels
Best Western Premier
8 (1839 reviews)
220 Broadway St , San Antonio , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room size
High parking fees
Underwhelming breakfast

Categories

Cleanliness
8.58
Reviews consistently mention cleanliness positively, with staff attending to any issues promptly.
Service
9.05
Staff is frequently described as friendly and helpful, providing excellent customer service.
Location
9.09
The hotel is well-located near major attractions, making it convenient for guests.
Room Quality
7.04
Some reviews highlight small room sizes and issues with room temperature, affecting overall satisfaction.
Amenities
7.57
Amenities like breakfast were found lacking, and additional fees for parking were mentioned.
Value for Money
8.03
Overall considered a good value, despite some complaints regarding parking fees.
Food and Beverage
6.58
Breakfast offerings were described as underwhelming, contributing to a lower score.
Overall Experience
8.05
Guests generally enjoyed their stay, with most expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:19

Property Description

Convenient Location in San Antonio
Located in the heart of San Antonio, Best Western Premier Historic Travelers Hotel Alamo/Riverwalk offers modern amenities and comfortable accommodations for a memorable stay.

Indoor Pool and Fitness Centre
Relax and unwind in our indoor pool or stay active at the fitness centre during your stay. Perfect for guests looking to maintain their fitness routine or simply unwind after a day of exploring the city.

Business Center and On-Site Vending Machines
Stay productive with our convenient business center or grab a quick snack from our on-site vending machines. Whether you're here for business or leisure, we have all your needs covered.

Experience the best of San Antonio at Best Western Premier Historic Travelers Hotel Alamo/Riverwalk. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 40.92 per day.

Location

Guest Reviews

8
Based on 1839 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 6.58
Overall Experience: 8.05
A
Arthur couple br
7
Pros:

Localização

Cons:

Quarto bem pequeno e café da manhã com poucas opções.

2026-05-22 via Nuitee
H
Huba solo_traveller hu
9
2026-05-22 via Nuitee
M
Melissa couple us
10
2026-05-21 via Nuitee
M
Marylene couple be
7
2026-05-21 via Nuitee
D
Donyell solo_traveller us
8
Cons:

They called me 5 minutes after 12 about checking out

2026-05-20 via Nuitee
S
Samrios33 solo_traveller us
10
Great location!
Pros:

Location was great. Very close to the Alamo and the Riverwalk. The staff was very friendly and helpful. Our room was clean and nice and the bed was very comfortable.

Cons:

There is no free hotel parking. There's a paid parking lot next to the hotel that can get pricey and valet is pricey. That's the only thing that we didn't like, but we made it work.

2026-05-19 via Nuitee
S
Steve family_with_children us
7
Pros:

Price was very good, the location is good, and the room was clean and cool. They included breakfast with the rate, and coffee! I think the free coffee was the best thing.

Cons:

Two issues, they don't have onsite parking and the nightlife is very loud outside of the hotel. The noise level is not something the hotel can control, other than replacing the windows with more sound insulating windows.

For parking, you must go to a paid parking lot close by, and there's several choices. I arrived late in the evening, and we were leaving at noon, but the parking lot system charged me for 2 days. Less than 24 hours and I paid for 48 hours. Not the fault of the hotel, but I think they hotel should make arrangement with one of the lots to help make this a better experience for guests.

2026-05-18 via Nuitee
D
Danielle couple us
7
Not for your average Joe.
Pros:

The hotel was beautiful and clean. The valet parking was just a smidge cheaper than the public parking lot next door. We stayed on the 7th floor and barely heard any street traffic.

Cons:

The room was the smallest room I’ve ever been in. I realize this is a historic hotel that was renovated, but the TV was mounted on a false wall. There was at least two feet from the false wall to the actual back wall. I felt very claustrophobic staying in that room.

2026-05-18 via Nuitee
S
Steven couple ca
6
Good location, older hotel, quite noisy and didn’t smell great.
Pros:

Great location, very central. Room was decent . Very loud on the street outside, ask for an interior room.

Cons:

Strong smell of deodorizer everywhere. Indian restaurant on site, if you don’t like that smell you won’t enjoy the hotel. It was strong and then masked by a strong deodorizer. Gross combination. Very very old single pane windows so lots of noise from the streeet.

2026-05-17 via Nuitee
A
Art couple us
10
It was a great stay for the money.
Pros:

It was nostalgic yet with all the necessary amenities. The location was great as well.

2026-05-16 via Nuitee
R
Reider solo_traveller us
6
Pros:

The staff

Cons:

The horns honking at 10:30pm. Didn't sleep all night

2026-05-14 via Nuitee
D
Deva couple us
7
It was adequate but Ifelt like it wasn’t a very historic feel.
Pros:

It was close to downtown and was fairly clean.

Cons:

The room was very small and smelled musty. This morning everything was very damp.

2026-05-13 via Nuitee
R
Rosa couple us
1
Hotel staff attitudes from day one to last day- no good service!
Pros:

None

Cons:

Welcome was not friendly

2026-05-11 via Nuitee
F
Flores solo_traveller us
10
Pros:

Everything

Cons:

Nothing

2026-05-11 via Nuitee
A
Always couple us
10
2026-05-11 via Nuitee
G
Guerrero couple us
6
2026-05-10 via Nuitee
C
Courtney couple us
9
Pros:

Convenient

2026-05-09 via Nuitee
D
Debra couple gb
7
Comfortable and near the River Walk.
Pros:

We arrived a bit early and was able to book in which was really helpful and appreciated. The room was a little dated but clean and comfortable. The hotel was great for access to the River Walk, The Alamo and all other areas of interest, for the price it was fine.

Cons:

Breakfast could have been a bit better, it was a bit basic and not the best, but that was the only thing that was not good.

2026-05-07 via Nuitee
S
Sophie couple ch
7
2026-05-07 via Nuitee
S
Stephanie solo_traveller us
1
2026-05-06 via Nuitee