Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.25
Multiple mentions of cleanliness issues and lack of basic amenities.
Service
8.75
Friendly and accommodating staff as mentioned in various reviews.
Location
8.25
Strategic location near transportation and easy access.
Room Quality
6.75
Room decor is dated, issues with noises and heating mentioned.
Amenities
7.25
Basic amenities available, but shortcomings noted in some reviews.
Value for Money
7.75
Pricing seems okay but quality may not meet expectations.
Food and Beverage
7.25
Breakfast options were limited and not fully satisfactory.
Overall Experience
7.75
Mixed reviews, but reasonable for the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:27

Property Description

Convenient Location
Hotel Aitana is strategically situated next to the FICOBA Trade Fair and Hendaye Train Station, offering easy access to Irún and Hondarribia.

Pilgrimage Route Connection
Located by the Puente de Santiago Bridge, our hotel is a perfect starting point for those embarking on the Camino de Santiago Pilgrimage Route, with San Sebastián Airport just 3 km away.

Comfortable Amenities
Enjoy a cozy stay in our rooms equipped with heating, cable TV, and free Wi-Fi. Some rooms even feature a balcony or terrace for a relaxing experience.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Hotel Aitana now for an unforgettable getaway.

Important information:

Please note that late check-in is available at this property until 2 AM. Guests arriving outside check-in hours are advised to contact the property before their stay to arrange check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for € 18.15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 9.50 per day.

Location

Guest Reviews

7.5
Based on 1583 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.25
Room Quality: 6.75
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 7.75
P
paulino • solo_traveller • es
7
Pros:

Es un hotel correcto, sin grandes pretensiones, limpio y sencillo.
La relación calidad precio no me parece correcto en comparación con otros hoteles donde me he alojado. No es que sea caro, pero por lo ofrecido me parece bastante dinero. Una habitación pequeña, parece de juguete, con un armario tipo Ikea, con una recepción pequeña, parece más un hostal pequeño, cierto que no deja de ser un hotel de una estrella, pero el precio no se corresponde con su categoría.
En cuanto a la publicidad decir que no tiene parking privado como dice en su publicidad, también dice parking vigilado, cosa que no existe, aparcas en la calle, como cualquier usuario de un vehículo a motor y pagas la hora.
Dicho todo, también diré que yo volvere, está muy cerca de FICOBA, casi pegado y la calidad, como ya dije, y para lo que yo necesito suficiente, está limpio y tranquilo.

2026-05-23 • via Nuitee
M
Manfred • solo_traveller • lu
6
2026-05-23 • via Nuitee
M
Mario Gabriel • solo_traveller • ar
10
Pros:

Ubicación excelente al lado de la estación del tren que lleva a San Sebastian. 10 minutos a pie de Irun Centro y de Hendaie. El trato del personal 10 puntos, desde las señoritas de recepcion hasta las de cafetería que nos dieron agua caliente para el mate a la mañana con una sonrisa. Aire acondicionado funciona bien. En la habitación hay una mesa en la que confieso que hemos desayunado y cenado. Lo recomiendo.

Cons:

Nada.

2026-05-23 • via Nuitee
J
Jérémy • solo_traveller • fr
9
2026-05-23 • via Nuitee
A
Ans • solo_traveller • nl
6
Op doorreis
Pros:

Hotel Aitana ligt op loopafstand van het treinstation van Handaye. En als je iets langer loopt ben je in Irun centrum. Dat maakt dit hotel een goede keuze op doorreis.

Cons:

Op de kamer was het erg warm. De airco leek niet te functioneren. Gelukkig kon de deur naar het balkon open voor frisse lucht.

2026-05-22 • via Nuitee
R
Robert • solo_traveller • es
10
Pros:

A great overnight rest stopover if travelling. Sufficient local amenities. Sufficient on street car parking.

2026-05-21 • via Nuitee
N
Neil • solo_traveller • gb
10
Pros:

Very nice. Place to be close to town by the river and france

Cons:

Mosquito

2026-05-21 • via Nuitee
G
gatumel bernard • solo_traveller • fr
9
Pros:

Proximité gare hendaye

2026-05-21 • via Nuitee
J
Jean Pierre • solo_traveller • fr
10
Tres pratique pour voyageur
Pros:

Accueil tardif. Diner possible assez tard. Le chemin piéton le long du fleuve qui permet de rejoindre gare d IRUN à 30-40 minutes et le pont qui permet de rejoindre la gare de HENDAYE a 10-15 minutes. Le prix assez cher mais correct pour une région touristique , au vu de la prestation.

2026-05-21 • via Nuitee
N
Nicole • couple • de
8
Einfaches Hotel für Zug ab Hendaye
Pros:

Wir haben für 1 Übernachtung dort gebucht, um am nächsten Morgen von Hendaye mit dem Zug zu reisen! Das Hotel liegt sehr nah am Bahnhof und hat alles was man für eine Übernachtung braucht!! Wir würden als Zwischenstopp wieder dort übernachten!

2026-05-20 • via Nuitee
G
Gisèle • solo_traveller • fr
7
Peu mieux faire
Pros:

L'emplacement
L'accueil sympathique du personnel

Cons:

Trop bruyant : bruits à l'intérieur (l'impression que quelqu'un prend sa douche dans votre chambre)
et de l'extérieur (discussions des clients attablés juste en dessous de notre fenêtre)

2026-05-20 • via Nuitee
B
bernard • solo_traveller • fr
1
2026-05-20 • via Nuitee
S
SOULIÉ • solo_traveller • fr
8
2026-05-18 • via Nuitee
M
Marcos • solo_traveller • br
7
Pros:

Estrutura boa.

Cons:

O anúncio da hospedagem sugere que o café da manhã faz parte da reserva, e no entanto nao é. Na verdade o café é pago em uma cafeteira vizinha.

2026-05-17 • via Nuitee
G
Gasc • couple • fr
8
2026-05-17 • via Nuitee
A
Andy • extended_group • gb
6
2026-05-17 • via Nuitee
T
Thomas • couple • de
9
Pros:

Nähe zur französischen Grenze

Cons:

Dachzimmer nicht für große Personen geeignet

2026-05-17 • via Nuitee
C
Charmain • extended_group • za
9
Comfortable stay. Friendly and helpful staff
Pros:

Location was excellent

2026-05-16 • via Nuitee
J
Johannes • couple • nl
7
Redelijk voor een korte tussenstop
2026-05-15 • via Nuitee
I
Ines • solo_traveller • es
7
Pros:

La ubicación

Cons:

El hotel está bien pero cuando llegamos estaba la habitación sin hacer.Nos dieron otra enseguida.

2026-05-14 • via Nuitee