Hotel San Francisco

Hotels
8.2 (1108 reviews)
Ignacio Lopez Rayon Sur, 104. Colonia Centro , Toluca , mx

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Central location / walking distance to attractions
Friendly, accommodating staff
Good breakfast (often described as rich and complete)
Nice views and some spacious rooms
Convenient proximity to services (pharmacy, portales)
Cons:
Cleanliness issues (dirty drains, bed bug reported)
No air conditioning / poor ventilation / no fans
Unreliable Wi‑Fi and cable TV
Hard mattresses / some uncomfortable beds
Dated furnishings, plumbing leaks and limited parking
No room service and occasional slow breakfast service

Categories

Cleanliness
6.3
Mixed-to-poor: multiple reviews report dirty shower drains, found a bed bug, and overall deficient cleaning in some rooms.
Service
9
Generally positive: staff repeatedly described as amable/atento and accommodating, though isolated lapses occurred (slow breakfast service, missed towel, no room service).
Location
9.6
Very strong: repeatedly praised as céntrico/excellent location, easy walking access to restaurants, portales and city center attractions.
Room Quality
7.2
Mixed: some guests enjoyed spacious rooms and great views, but common complaints about hard mattresses, dated furniture, plumbing leaks and uneven floors.
Amenities
6.5
Weak: frequent complaints about poor Wi‑Fi and cable, lack of air conditioning/ventilation or fans, and limited/chaotic parking.
Value for Money
9
Generally positive: several guests note good price and value; a minority called it 'caro' but overall perceived as good value for central location and included breakfast.
Food and Beverage
8.8
Positive but basic: breakfast is often described as sufficient, tasty and complete, with suggestions for greater variety or à la carte options.
Overall Experience
9.2
Overall favorable: many 'muy bien' / 'excelente' stays thanks to location, staff and breakfast, though some guests had notably poor experiences driven by cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 13:25

Property Description

Convenient Location
Hotel San Francisco is strategically situated just a short 20-minute drive from Toluca International Airport, making it an ideal choice for travelers. Located in downtown Toluca, guests can easily access the city's attractions and business centers.

Comfortable Accommodations
The rooms at Hotel San Francisco are designed for functionality and comfort. Each room features a working desk, telephone line, cable TV, and wood floors. The bathrooms are equipped with showers and complimentary toiletries, ensuring a pleasant stay for all guests.

Dining and Services
Indulge in a culinary experience at the on-site restaurant, offering a variety of Mexican and International dishes. Additionally, the hotel provides convenient services such as luggage storage, laundry, and dry cleaning, catering to the needs of every guest.

Ready to experience convenience and comfort at Hotel San Francisco? Book your stay now and explore the beauty of Toluca!

Important information:

Please note that breakfast is included for adults, children under 11 years old will pay at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.2
Based on 1108 reviews
Cleanliness: 6.3
Service: 9
Location: 9.6
Room Quality: 7.2
Amenities: 6.5
Value for Money: 9
Food and Beverage: 8.8
Overall Experience: 9.2
L
Lesly Liset • extended_group • mx
1
Pros:

Todo pésimo yuy caro

2026-08-07 • via Nuitee
C
Cecilia ingrid • solo_traveller • mx
10
Pros:

La amabilidad del personal

Cons:

No hay servicio al cuarto, pero no es mayor problema

2026-08-07 • via Nuitee
J
Jose Hernandez F. • solo_traveller • mx
8
Muy bien
Pros:

Atención y limpieza

2026-08-04 • via Nuitee
R
Rafa Moyo • solo_traveller • mx
9
2026-07-24 • via Nuitee
A
Alejandra • family_with_children • mx
7
Bien en general
Pros:

Desayuno es suficiente y bien. Cama me gustó y ubicación excelente, está en el mero centro.

Cons:

Que se escucha mucho a los de al lado ji ji!, escuchaba sus risas, la televisión toda la noche.

2026-07-20 • via Nuitee
E
Everardo • extended_group • mx
9
2026-07-20 • via Nuitee
S
Sánchez • family_with_children • mx
10
Muy bien en general
Pros:

Todo bien

Cons:

Quizá solo el baño un poco descuidado

2026-07-14 • via Nuitee
R
Rodrigo • couple • mx
7
Hotel es agradable pero falta mejorar en algunos servicios.
Pros:

La ubicación es excelente al centro de la ciudad.
El desayuno es muy básico pero cumple.

Cons:

No tienen aire acondicionado lo cual no es cómodo cuando hace calor.
No tienen buena señal de Internet muy seguido.

2026-07-13 • via Nuitee
S
Santin • solo_traveller • mx
10
Bien
Pros:

La vista
El sitio céntrico donde se ubica

Cons:

La coladera de la regadera aún tenía suciedad
Las camas algo duras

2026-07-13 • via Nuitee
L
Luis • solo_traveller • mx
8
Internet y cable tv malísimo
Pros:

La ubicación

Cons:

El sistema de cable e internet

2026-07-10 • via Nuitee
R
Rocío Emireth • family_with_children • mx
2
2026-07-04 • via Nuitee
V
Vidal Armas • solo_traveller • mx
7
Sacrificar confort por ubicación
Pros:

La ubicación se puede llegar a muchos lados caminando. Cerca hay restaurantes y lugares públicos para hacer trámites.

Cons:

Se usa una llave fisica para abrir la puerta... la tasa de baño tenía fuga y las instalaciones un poco del anataño

2026-07-04 • via Nuitee
L
Lic. Araceli • couple • mx
9
Hotel Bien ubicado con desayuno muy rico
Pros:

Desayuno y centrico

Cons:

La cama, el colchón estaba algo duro

2026-07-02 • via Nuitee
B
Belleza Italiana • solo_traveller • mx
10
2026-06-30 • via Nuitee
C
Cedeño • extended_group • mx
9
Lugar centrico, limpio y tranquilo.
Pros:

La ubicación

Cons:

El piso del pasillo en nivel 3 se sentía disparejo (chipotudo)

2026-06-26 • via Nuitee
M
Miriam • solo_traveller • mx
9
Pros:

La ubicación

Cons:

La limpieza es deficiente.
Encontramos ina chinche en la cama.

2026-06-24 • via Nuitee
N
Nely Patricia • solo_traveller • mx
10
2026-06-19 • via Nuitee
M
Martínez • solo_traveller • mx
8
Pros:

La cortesía del desayuno

Cons:

El acceso a wifi y a los canales de cable no están fácilmente disponibles

2026-06-18 • via Nuitee
C
Cristian Alfonso Pech May • solo_traveller • mx
10
Pros:

La accesibilidad, la amabilidad del personal, y el lugar muy céntrico

Cons:

Que no hay servicio a la habitación

2026-06-18 • via Nuitee
J
Joshua • family_with_children • mx
6
Pros:

El desayuno

Cons:

La habitación

2026-06-18 • via Nuitee