KALI Ciudadela Mexico City

Hotels
8.7 (3701 reviews)
Revillagigedo 92 Colonia Centro , Mexico City , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Housekeeping issues
Unpleasant interactions with some staff

Categories

Cleanliness
8.21
Guests mentioned cleanliness positively, but there were some complaints about items missing in bathrooms.
Service
9.08
Overall good service, though some negative experiences were reported regarding staff treatment.
Location
8.72
The location is central and accessible, but surrounding area cleanliness was questioned.
Room Quality
8.67
Rooms were described as spacious and clean, contributing positively to the experience.
Amenities
8.7
Good amenities mentioned, but some items were lacking, such as toiletries.
Value for Money
8.66
Guests felt the hotel was good value, although some pointed out safety concerns in the area.
Food and Beverage
8.71
Breakfast and dining were positively regarded, with some suggestions for improvements.
Overall Experience
8.88
Most guests reported a pleasant stay, recommending the hotel for its comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:20

Property Description

Convenient Location
Hotel Kali Ciudadela Mexico City is ideally situated next to Ciudadela Square in the heart of Mexico City. Enjoy easy access to Alameda Central Park and the vibrant local markets.

Comfortable Rooms
Relax in rooms with functional décor, modern amenities like a flat-screen TV, and private bathrooms with complimentary toiletries. Room service is just a call away for your convenience.

Accessible Amenities
Benefit from free Wi-Fi, on-site bar-restaurant, and complimentary parking during your stay. With Balderas Metro and Metrobus Stations nearby, exploring the city is a breeze.

Ready to experience the charm of Mexico City? Book your stay at Hotel Kali Ciudadela now for a memorable trip!

Important information:

Groups policy: with reservations with more of 7 rooms, property will require 50% of the deposit as guarantee.

Please note, reservations with more than 5 rooms apply group conditions, the property will contact you.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3701 reviews
Cleanliness: 8.21
Service: 9.08
Location: 8.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.88
M
MARCELO • couple • us
10
Nice place to stay and very affordable.
Pros:

I liked the Location, cleanliness, property staff was very attentive, it has its own parking lot with no extra charge and breakfast was good. It has everything you need if you travel a lot and don’t want a spend a fortune in hotels, I definitely would stay again in the future.

Cons:

I would say It was a little noisy in the hallway, but besides that everything was good.

2026-06-06 • via Nuitee
J
JOSE NOE • solo_traveller • mx
1
No dan respuesta si le escribes
Pros:

No dan respuesta si le escribes

Cons:

No dan respuesta si le escribes

2026-06-04 • via Nuitee
H
Harold • couple • gb
8
Really good value for money, only a few bits to improve
Pros:

Staff was very friendly and professional, located in the centre of Mexico City, room had A/c, breakfast was good with different options although every day was the same.

Cons:

Encountered the first day with some hairs from the previous member in the shower drainage and also around the bedroom, I also found a hair product in the floor which can tell the clean wasn’t done thorough or checked before giving the room to the next member

2026-06-02 • via Nuitee
L
Laura • couple • es
8
2026-06-02 • via Nuitee
G
Guzman • solo_traveller • mx
10
Pros:

La amabilidad de los que nos atendieron

2026-06-01 • via Nuitee
G
Ginette • extended_group • ca
8
Pas cher et très confortable près de Centro et métro
Pros:

Le lit très confortable genre mousse mémoire. J'ai des problèmes de dos et je n'ai eu aucune douleur. Ma copine aime les lits très durs et c'était confortable pour elle aussi. Chambre spacieuse. Air climatisé fonctionnait très bien. Douche spacieuse avec eau chaude et bonne pression. Nous n'avons pas aimé le shampoing. Il y a une cafetière qu'on a pas réussi a bien faire fonctionner. L'ascenseur est pour 2 personnes à la fois. Faut pas être claustrophobe. Il a une machine à café dans le lobby qui fait du bon café. Le Lobby est spacieux et confortable. On peut remplir nos bouteilles d'eau mais l'eau n'est pas froide. On a demandé des extras et ils offrent un bon service. Le Centro est à peine à 10 min. à pieds. Il y a le métro vraiment proche. Bel emplacement. Pour 6 nuits le prix était de 477$. J'ai eu un rabais sur Booking.com sur le mobile et un taxi gratuit de l'aéroport. Pour retourner à l'aéroport, j'ai pris un Uber et ça couté 29$ cdn. Le déjeuner était bien correct. On mangeait à notre faim. J'y retournerais sans souci.

Cons:

J'aurais bien aimé que les machines pour remplir nos bouteilles aient de l'eau froide.

2026-06-01 • via Nuitee
R
Rejo • couple • ca
10
Pros:

Excellent

Cons:

Clean,breakfast

2026-06-01 • via Nuitee
A
Avila • solo_traveller • cr
10
2026-05-31 • via Nuitee
D
Dave • solo_traveller • au
9
The staff were amazing and looked after me during a family crisis
Pros:

The staff were amazing and helpful

2026-05-31 • via Nuitee
M
Maria Carolina • solo_traveller • ar
9
Muy recomendable
Pros:

Muy cerca de la estación de Metro y metro bus.
Buen desayuno y todos super amables.

Cons:

A veces wifi se cortaba. El restaurante del hotel cierra muy temprano.

2026-05-31 • via Nuitee
O
Oscar • solo_traveller • co
8
2026-05-30 • via Nuitee
R
Ricardo Alejandro Collí Santana • solo_traveller • mx
10
Pros:

Cerca del metro Balderas, céntrico.

Cons:

Todo bien

2026-05-30 • via Nuitee
V
Victoria • solo_traveller • es
10
Alojamiento ideal
Pros:

El tamaño de la habitación es excepcional y la relación calidad-precio. Camas cómodas, habitación limpia y muy espaciosa, desayuno modesto pero suficiente, personal atento y ubicación céntrica cerca del metro y de atracciones turísticas.

Cons:

Nada

2026-05-30 • via Nuitee
V
Valentina • solo_traveller • it
9
Posizione comoda e hotel accogliente
Pros:

Hotel molto pulito e accogliente. Non si trova in pieno centro ma a 10 minuti a piedi dal parco se la Alameda (via con negozi, ristoranti bancarelle e musica), quindi ideale per uscire la sera senza prendere mezzi.
Vicino ci sono fermate della metro e si può raggiungere tutta la città.
All'interno trovate anche un ristorantino che fa burrito, alette di pollo.. Ideale per chi come noi arriva tardi dopo un lungo viaggio.
Colazione buona.

2026-05-28 • via Nuitee
S
Sandra • couple • ch
5
Pros:

The location is great

Cons:

It's very noisy, I was not able to sleep the two nights I stayed in this hotel. Basically you need a hotel to rest and sleep and this was not possible here. On the hotel side is located a delivery center and all night are motorbikes coming and leaving the area, they are very noisy, no chance to sleep there.

2026-05-28 • via Nuitee
R
raquel • solo_traveller • cl
9
Habilitaciones
Pros:

La ubicación

Cons:

Es un hotel masivo, el personal al amable, pero le falta para ser un 4 estrellas...se nota su uso, un desayuno muy básico, toallas muy usadas, etc

2026-05-27 • via Nuitee
P
Paulina • family_with_children • mx
10
Muy bien hotel con buen desayuno y servicios
Pros:

Pues yo estoy conforme, buen precio para la ubicación y desayuno que tiene, desayuno buffet muy completo, para la cena el restaurante tiene buenas opciones a un precio justo. Ya me he hospedado varias veces.

Cons:

La calle en la noche queda algo oscura y solitaria

2026-05-27 • via Nuitee
C
Cesar Ivan • couple • co
10
Excelente servicio.
Pros:

Las instalaciones y personal. Excelente

2026-05-27 • via Nuitee
J
Javier • solo_traveller • us
10
2026-05-26 • via Nuitee
R
Renata Cristina • extended_group • br
8
Pros:

Quarto espaçoso com cama king-size, boa limpeza da acomodação, boa localização (a duas quadras do metrô estação balderas e próximo ao centro), funcionários simpáticos e prestativos, Wi-Fi funcionava bem, ar condicionado funcionando, hall de entrada confortável e espaçoso com máquina de café espresso e estação de carregadores portáteis para celular (ótimo para dias longos de turismo e trabalho pela cidade).

Cons:

O chuveiro precisa de manutenção, pois, embora esquente bem, o esguicho de água sai torto, o que alagou o nosso banheiro todos os dias. O café da manhã - pelo valor das diárias e pela variedade da nacionalidade de turistas - tem muito a melhorar. Havia pouquíssima variedade de alimentos (a variedade maior dispunha de comidas mais locais), e os pães que comi todos os dias estavam secos e murchos. A acústica do hotel também deixa a desejar, ficamos num quarto em que a vista dava para outras janelas de outros quartos e para janelas de outros banheiros (ouvimos hóspedes tomando banho, passando mal, conversando, tudo). Ainda pensando no valor da diária, ficou faltando um frigobar no quarto (se tratando de uma cidade quente em que precisamos beber água constantemente e também para famílias com bebês/crianças pequenas).

2026-05-26 • via Nuitee