Maison Italia 1029

Hotels
9.1 (855 reviews)
1029 Avenida Italia , Santiago , cl

Free
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable stay
Cons:
Rooms a bit small
Noise from bars at night

Categories

Cleanliness
8.43
The building was clean and modernized.
Service
9.7
Staff were very helpful and pleasant.
Location
9.44
Well located in a cool neighborhood.
Room Quality
8.19
The rooms are a bit small but comfortable.
Amenities
8.92
Beautifully designed rooms with useful amenities.
Value for Money
9.18
Good price-quality ratio.
Food and Beverage
9.23
Breakfast was good with a lovely menu.
Overall Experience
9.7
Excellent overall experience with positive reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:53

Property Description

Breathtaking Mountain Views
Nestled in Santiago, Maison Italia 1029 offers a delightful terrace where guests can soak in stunning mountain views. The rooms are equipped with modern amenities including a flat-screen TV, iPod docking station, and a cozy seating area. Guests can unwind in the comfort of their room and enjoy a freshly brewed coffee from the in-room coffee machine.

Convenient Services
With a 24-hour front desk and on-site gift shop, guests can expect exceptional service throughout their stay. The property also features shops for added convenience. For those looking to explore the area, complimentary bicycle rentals are available, perfect for leisurely rides around the charming neighborhood.

Close to Santiago International Airport
Conveniently located just 16 km from Santiago International Airport, Maison Italia 1029 offers easy access for travelers. Begin your adventure or unwind after a long journey at this welcoming hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.1
Based on 855 reviews
Cleanliness: 8.43
Service: 9.7
Location: 9.44
Room Quality: 8.19
Amenities: 8.92
Value for Money: 9.18
Food and Beverage: 9.23
Overall Experience: 9.7
C
Christián solo_traveller cl
7
Pros:

La ubicación

Cons:

Relación precio calidad

2026-06-05 via Nuitee
E
Elisio extended_group pt
8
Great small hotel to stay in Italia neighbourhood in Santiago
Pros:

Perfect location inside one of the most enjoyable areas in Santiago. Very nice staff. Comfortable but small room.

Cons:

Braekfast is basic. Common areas are cold during autumn and winter times.

2026-06-05 via Nuitee
G
Guilherme couple br
10
2026-06-02 via Nuitee
J
Juliana extended_group us
10
2026-06-01 via Nuitee
D
Dominguez couple cl
10
2026-05-30 via Nuitee
C
Cynthia solo_traveller us
10
2026-05-27 via Nuitee
C
Cristian solo_traveller cl
10
Pros:

La arquitecta del hotel, limpieza y ubicación. Destaca también el muy buen desayuno.

2026-05-24 via Nuitee
L
Larry solo_traveller au
10
2026-05-22 via Nuitee
B
Brigitte couple de
10
Pros:

Das Zimmer war zwar etwas klein, aber der grosse Balkon, der wunderschön begrünt war, hat das völlig wett gemacht. Eine Oase inmitten der quirligen Stadt.
Frühstück im kleinen Cafe des Hotels war auch sehr lecker.

2026-05-21 via Nuitee
V
Vomero couple br
10
2026-05-21 via Nuitee
P
Peter solo_traveller au
9
Pros:

Location in nice suburb with good restaurants and bars. Helpful staff, superb breakfast.

Cons:

Bed a little small, but still ok.

2026-05-15 via Nuitee
K
Katherine couple gb
10
2026-05-13 via Nuitee
M
Myke couple au
3
Beautiful location, but unfortunately the reception team and lack of customer care ruined it for us.
Pros:

The location in Barrio Italia is great, and both the housekeeping team and breakfast staff were kind and helpful throughout our stay. The hotel itself has a charming aesthetic and good potential.

Cons:

Unfortunately, the reception and overall customer service experience were extremely disappointing. Communication was consistently poor and there was very little willingness from staff to assist beyond the absolute minimum.

The most frustrating situation happened on our departure day: after confirming THREE separate times with reception that breakfast would be available from 7:30 AM, we came downstairs before leaving for an 8-hour bus journey to Mendoza only to be told breakfast would actually start at 8:30 AM due to a public holiday. No one informed us beforehand, despite us specifically checking multiple times. We had to leave without eating, I was unable to properly take my morning medication, and no solution or takeaway option was offered at the time "nothing we can do" they said.

We also paid for a room upgrade and were surprised by how small the bed was, which did not match the expectation created by the upgrade itself.

2026-05-11 via Nuitee
G
Genevieve couple nz
9
Pros:

The reception staff were lovely and the rooms were very comfortable

2026-05-10 via Nuitee
I
IGOR solo_traveller br
10
2026-05-08 via Nuitee
R
Robledo couple cl
10
Pros:

El lugar y limipeza

2026-05-07 via Nuitee
P
pornpan solo_traveller th
10
2026-05-05 via Nuitee
K
karel couple au
10
Excellent
Pros:

Location & staff

2026-05-01 via Nuitee
L
Laura couple au
10
2026-04-27 via Nuitee
E
Elena couple cl
9
Me encantó!
Pros:

el desayuno muy bueno

Cons:

Un poco chico el espacio

2026-04-27 via Nuitee