Hotel Alpha

Hotels
8 (499 reviews)
8 & 10, Jalan Perda Barat, Bandar Perda, 14000 Bukit Mertajam, Pulau Pinang. , Bukit Mertajam , MY
+60 4-537 9888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and tidy room
Spacious room
Helpful staff / early check-in
Many food shops nearby
Repeat guest satisfaction

Categories

Cleanliness
8
Room described as clean and tidy in the review.
Service
8
Staff were described as very helpful and accommodated an earlier check-in.
Location
8
Noted as being near a lot of food shops; convenient location.
Room Quality
8
Room described as spacious and satisfactory by a repeat guest.
Amenities
8
Standard quality for this hotel tier.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8
Standard quality for this hotel tier.
Overall Experience
8
Guest has stayed three times and stated they have been very happy with the accommodation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 04:10

Property Description

Convenient Location
Hotel Alpha is conveniently located in Bukit Mertajam, making it a perfect base for exploring the surrounding areas including Batu Ferringhi and George Town.

Comfortable Rooms
Relax and unwind in our air-conditioned double rooms equipped with modern amenities such as LED TVs, coffee-making facilities, and a safety deposit box for your convenience.

Friendly Service
Our dedicated 24-hour front desk staff are always ready to assist you during your stay at Hotel Alpha. Book now and experience exceptional hospitality in Bukit Mertajam!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 499 reviews
Cleanliness: 8
Service: 8
Location: 8
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
A
Aseqing • solo traveller • my
7
Good
2025-08-01 • via Nuitee
V
Vikneswaran • with friends • my
10
Exceptional
2025-07-31 • via Nuitee
J
John • solo traveller • my
5
Not satisfied
Pros:

NA

Cons:

No water provided

2025-07-31 • via Nuitee
D
Dominic • young couple • my
8
A good location for business as near Government offices
Pros:

It a little quite for a one who want to be in the town

Cons:

On weekend it's a very peaceful location

2025-07-30 • via Nuitee
E
Edward • young couple • my
9
Superb
Pros:

Staff were friendly

Cons:

Only one pillow
Uncomfortable

2025-07-27 • via Nuitee
J
John • family with young children • my
10
Excellent
Pros:

I really like it.. The rooms are very clean.. Value for money.. The staffs are very friendly and next time I'll choose this hotel😊👌

Cons:

-

2025-07-27 • via Nuitee
A
Adha • young couple • my
8
Very good
2025-07-25 • via Nuitee
A
Airiel • young couple • my
7
Good
2025-07-24 • via Nuitee
E
Eric • family with young children • my
5
Passable
2025-07-24 • via Nuitee
Y
Yan • review category business travellers • my
7
Good
2025-07-19 • via Nuitee
T
Tuan • review category business travellers • my
7
Good
2025-07-18 • via Nuitee
A
Anonymous • group • my
8
Very good
2025-07-17 • via Nuitee
M
Madam • young couple • my
9
Superb
Pros:

parking, room so comfortable. near to shop, just walking around there.

Cons:

the bed bau rokok.

2025-07-03 • via Nuitee
E
Emilia • young couple • my
10
Exceptional
2025-06-29 • via Nuitee
P
Pei • family with young children • my
8
Clean and space room
Pros:

Friendly staff, space room.

Cons:

There are bazaar opposite the hotel, sounds noisy until midnight.

2025-06-21 • via Nuitee
N
Naheed • young couple • bd
8
Very good
Pros:

Room was well furnished & clean.

Cons:

Although returned at Cheking out, Authority took 50 MYR as safety deposit which seemed unprofessional & felt unpleasant.

2025-06-16 • via Nuitee
N
Nurfarhanah • review category business travellers • my
10
Exceptional
2025-06-16 • via Nuitee
C
Chin • review category business travellers • my
8
Very good
Pros:

Clean and quiet place

Cons:

None

2025-06-13 • via Nuitee
D
Dhashni • review category business travellers • my
10
Repeat stay
Pros:

* Restaurant nearby
* Bank is nearby
* Staff is friendly
* Air-conditioning is very good

Cons:

Nothing

2025-06-11 • via Nuitee
R
Rohaizana • review category business travellers • my
7
Good
2025-06-10 • via Nuitee