Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Tour desk
Car hire
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Clean and comfortable rooms
Cons:
Issues with noise
Overwhelming scent from air fresheners

Categories

Cleanliness
8.64
Many reviews mention overall cleanliness positively, but a few notes of odor issues were highlighted.
Service
9.99
The staff received numerous compliments for being friendly and helpful.
Location
10
Guests highly praised the hotel's location as fantastic for exploring the area.
Room Quality
8.6
Most rooms are described as comfortable and nicely decorated, but some had issues such as noise.
Amenities
8.63
Amenities like the shared kitchen and free coffee were appreciated, although some rooms lacked certain features.
Value for Money
9.59
Many guests felt that the hotel's quality offered good value for the price.
Food and Beverage
9.14
Limited mention of food, but positive comments about coffee availability.
Overall Experience
9.83
Overall positive feedback with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:32

Property Description

Charming Boutique Hotel in Ciutadella's Old Town

Rustic-Style Rooms with Modern Amenities: Experience comfort in air-conditioned rooms with flat-screen TVs and private bathrooms.

Cozy Lounge Area for Relaxation: Enjoy a delicious breakfast or a cup of coffee in the inviting lounge.

Convenient Free WiFi Throughout: Stay connected with complimentary WiFi during your stay.

Ready to experience the charm of S'Esparteria Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 831 reviews
Cleanliness: 8.64
Service: 9.99
Location: 10
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 9.83
B
Bohdan • couple • pl
10
2026-08-13 • via Nuitee
N
Nathan • couple • us
7
Pros:

Excellent localização

Cons:

Banheiro sai muita água na hora do banho

2026-08-10 • via Nuitee
M
Mark • couple • us
10
2026-08-10 • via Nuitee
S
severine • extended_group • fr
10
Très agréable
Pros:

Accueil très sympathique, aux petits soins, on nous a prêté des parasols pour la plages.
L’espace kitchenette/salle à manger est très bien fourni, on peut prendre un café, un thé ou même y manger.
Très belles chambres.
Très bien situé.

Cons:

Un peu sonore

2026-08-09 • via Nuitee
S
Shona • extended_group • gb
9
Lovely hotel with friendly staff
Pros:

The staff were wonderful - very kind, friendly and helpful. In particular Ona was so lovely to interact with. We had an issue (not the fault of the hotel) which she bent over backwards to help us with. The location was great, rooms very clean and beautiful and the hotel had a lovely terrace with views over the town - great to watch the sunset. Nice little area to make coffee and tea.

Cons:

When we first arrived we were given a double bed, when we had ordered twin beds. This issue came from booking.com not the hotel. This was the issue that Ona helped us to rectify. She was incredibly helpful and did everything she could to give us a great stay - it just involved a bit of moving rooms.

2026-08-08 • via Nuitee
E
Elisaisabel • couple • es
6
2026-08-07 • via Nuitee
S
Sebastian • family_with_children • ar
10
Excelente, súper recomendable!.
Pros:

Excelente lugar, muy amable y cordiales tanto Ona, como Milen; realmente nos sentimos muy cómodos, agradable lugar! Super recomendable!.

2026-08-04 • via Nuitee
G
Gabrijela • couple • ch
10
Excellent séjour! A recommander sans hésitation!
Pros:

L’accueil est très chaleureux et les chambres sont décorées avec beaucoup de goût et de confort

Cons:

Chambres mal insonorisées donc parfois gêne par les passages dans les espaces communs

2026-07-24 • via Nuitee
A
Alexandre • couple • es
9
Una estada per recordar en un hotel boutique que repetirem👌🏻
Pros:

Molt confortable. En concret, el llit. Hem descansat molt be.
La terrassa, es un espai que val la pena disfrutar.

Cons:

Dutxa i wc, una mica reduits, tot i que jo soc molt gran🤷‍♂️

2026-07-24 • via Nuitee
Ángel Jose • couple • es
10
2026-07-23 • via Nuitee
R
Rachel • couple • gb
7
2026-07-22 • via Nuitee
C
Chiara • extended_group • it
10
Soggiorno fantastico nel pieno centro della bellissima Ciutadella
Pros:

Hotel in pieno centro di Ciutadella
Camere veramente belle e ben pulite.
Presente caffè e the a disposizione per gli ospiti
La differenza di questa struttura la fa sicuramente la proprietaria! persona deliziosa che ha saputo darci consigli e ci ha pure prestato gli ombrelloni per la spiaggia. Tutto perfetto! sicuramente torneremo

Cons:

Aggiungerei uno specchio intero nella camera!

2026-07-22 • via Nuitee
M
MARGHERITA • couple • it
9
COMODO E CURATISSIMO
Pros:

ARREDAMENTO

Cons:

MANCANZA TAPPARELLE

2026-07-20 • via Nuitee
N
Nádia • solo_traveller • pt
10
2026-07-19 • via Nuitee
M
Marika • couple • it
10
Pros:

Pulita.. posizione ottima, personale gentilissimoooo! Super consigliato

2026-07-19 • via Nuitee
F
Francisco Javier • extended_group • es
8
2026-07-16 • via Nuitee
D
Danielly • family_with_children • br
9
Agradável
Pros:

Funcionárias extremamente simpáticas e prestativas. Localização perfeita!

Cons:

Como o apartamento só tem um ar condicionado, o quarto fica um pouco quente.

2026-07-15 • via Nuitee
P
Pilar • solo_traveller • es
6
Solo ubicación
Pros:

La ubicación y la limpieza

Cons:

Las empinadas, incómodas y estrechas escaleras para acceder a la habitación en la tercera planta.

La poca intimidad de la zona del inodoro, separada solo de la habitación por un cristal traslúcido y transparente por los pies.

Faltaba una cortina opaca en la ventana y la luz a las 6 de la mañana, insoportable

Si por la noche quieres ir al baño, has de encender la luz de toda la habitación o ir a oscuras

2026-07-14 • via Nuitee
J
Jázmin • couple • es
10
2026-07-11 • via Nuitee
D
De Lucia • couple • it
10
Posizione ottima, pulizia impeccabile e il personale è davvero fantastico!
Pros:

La posizione, la pulizia e lo staff

Cons:

Niente

2026-07-10 • via Nuitee