Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Tour desk
Car hire
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Clean and comfortable rooms
Cons:
Issues with noise
Overwhelming scent from air fresheners

Categories

Cleanliness
8.64
Many reviews mention overall cleanliness positively, but a few notes of odor issues were highlighted.
Service
9.99
The staff received numerous compliments for being friendly and helpful.
Location
10
Guests highly praised the hotel's location as fantastic for exploring the area.
Room Quality
8.6
Most rooms are described as comfortable and nicely decorated, but some had issues such as noise.
Amenities
8.63
Amenities like the shared kitchen and free coffee were appreciated, although some rooms lacked certain features.
Value for Money
9.59
Many guests felt that the hotel's quality offered good value for the price.
Food and Beverage
9.14
Limited mention of food, but positive comments about coffee availability.
Overall Experience
9.83
Overall positive feedback with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:32

Property Description

Charming Boutique Hotel in Ciutadella's Old Town

Rustic-Style Rooms with Modern Amenities: Experience comfort in air-conditioned rooms with flat-screen TVs and private bathrooms.

Cozy Lounge Area for Relaxation: Enjoy a delicious breakfast or a cup of coffee in the inviting lounge.

Convenient Free WiFi Throughout: Stay connected with complimentary WiFi during your stay.

Ready to experience the charm of S'Esparteria Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 832 reviews
Cleanliness: 8.64
Service: 9.99
Location: 10
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 9.83
D
David couple gb
8
Great location d
Pros:

Town centre location but quiet. Rooms small but quirky. Staff very helpful and friendly. Ona and Millon were great. Would stay again.

Cons:

Nothing

2026-09-12 via Nuitee
M
Manuel extended_group fr
9
2026-09-12 via Nuitee
A
Alina couple it
8
Molto carino in pieno centro
Pros:

Pro: Camere super pulite ed eleganti, con colori neutri come piace a me, personale accogliente e disponibile, bella zona comune, un terrazzo dove potete stendere e da cui vedrete un tramonto molto bello e caratteristico. Oltre alla doccia in camera avevamo anche la vasca, grande e super comoda. Posizione strategica. Mini frigo in stanza e prodotti da bagno inclusi.

Cons:

Contro: non è presente un parcheggio e ad agosto a ciutadella rischiate di girare per ore anche per quello a pagamento. Il telecomando dell aria condizionata è incastrato nel muro quindi non è possibile puntare le ventole in alto o spostare a deumidificatore. Non c’è ascensore e le scale sono strette quindi se avete una valigia grossa sarà un po’ impegnativo arrivare in camera.

2026-09-12 via Nuitee
J
Jean-Paul solo_traveller be
9
Excellent choix d’hébergement !
Pros:

Excellent accueil, souplesse en matière d’heure de check-in, toujours apprécié.
Excellente literie.
Très bon café.

Cons:

Un score presque parfait, sinon pour la climatisation de la chambre dirigée sur le lit & l’insonorisation insuffisante pour filtrer les bruits tardifs des salles de douche des chambres voisines.

2026-09-10 via Nuitee
J
Janez solo_traveller si
8
2026-09-07 via Nuitee
L
Lisbeth extended_group us
8
2026-09-07 via Nuitee
J
Javier couple es
10
2026-09-07 via Nuitee
J
Jacqui solo_traveller gb
9
2026-09-05 via Nuitee
J
JoaoCarvalho solo_traveller pt
10
Wonderful experience
Pros:

Location, the all apartment itself, the beds, the sweet balcony, the sympathy of staff. If i come back, for sure i'll try to stay here again.

Cons:

Everything was perfect.

2026-09-05 via Nuitee
J
Jacques-Antoine solo_traveller fr
8
2026-08-30 via Nuitee
F
Federica solo_traveller it
10
2026-08-27 via Nuitee
B
Bohdan couple pl
10
2026-08-13 via Nuitee
N
Nathan couple us
7
Pros:

Excellent localização

Cons:

Banheiro sai muita água na hora do banho

2026-08-10 via Nuitee
M
Mark couple us
10
2026-08-10 via Nuitee
S
severine extended_group fr
10
Très agréable
Pros:

Accueil très sympathique, aux petits soins, on nous a prêté des parasols pour la plages.
L’espace kitchenette/salle à manger est très bien fourni, on peut prendre un café, un thé ou même y manger.
Très belles chambres.
Très bien situé.

Cons:

Un peu sonore

2026-08-09 via Nuitee
S
Shona extended_group gb
9
Lovely hotel with friendly staff
Pros:

The staff were wonderful - very kind, friendly and helpful. In particular Ona was so lovely to interact with. We had an issue (not the fault of the hotel) which she bent over backwards to help us with. The location was great, rooms very clean and beautiful and the hotel had a lovely terrace with views over the town - great to watch the sunset. Nice little area to make coffee and tea.

Cons:

When we first arrived we were given a double bed, when we had ordered twin beds. This issue came from booking.com not the hotel. This was the issue that Ona helped us to rectify. She was incredibly helpful and did everything she could to give us a great stay - it just involved a bit of moving rooms.

2026-08-08 via Nuitee
E
Elisaisabel couple es
6
2026-08-07 via Nuitee
S
Sebastian family_with_children ar
10
Excelente, súper recomendable!.
Pros:

Excelente lugar, muy amable y cordiales tanto Ona, como Milen; realmente nos sentimos muy cómodos, agradable lugar! Super recomendable!.

2026-08-04 via Nuitee
G
Gabrijela couple ch
10
Excellent séjour! A recommander sans hésitation!
Pros:

L’accueil est très chaleureux et les chambres sont décorées avec beaucoup de goût et de confort

Cons:

Chambres mal insonorisées donc parfois gêne par les passages dans les espaces communs

2026-07-24 via Nuitee
A
Alexandre couple es
9
Una estada per recordar en un hotel boutique que repetirem👌🏻
Pros:

Molt confortable. En concret, el llit. Hem descansat molt be.
La terrassa, es un espai que val la pena disfrutar.

Cons:

Dutxa i wc, una mica reduits, tot i que jo soc molt gran🤷‍♂️

2026-07-24 via Nuitee